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Hotel Casa Roland San Jose

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#27 of 83 Hotels in San Jose
Certificate of Excellence
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Hotel Casa Roland San Jose
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86 Reviews from our TripAdvisor Community

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Showing 75: English reviews
San Vito, Costa Rica
2 reviews
3 of 5 stars Reviewed August 16, 2016

We stayed here for the weekend because of a birthday. The hotel was nice but at the reception they are very desinterested. When we arrived they said at first that there was no reservation for us, and maybe we should go to another hotel. And we talked to the restaurant manager, Manuel, about breakfast, but he never followed up about... More 

Helpful?
Thank cedeno333
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear Guest, We appreciate you taking the time share your experience and we apologize that you were not satisfied with the condition of the hotel during your stay. Your comments are valued, and your suggestions will be considered for improvements in the future. To discuss your stay further, please contact the hotel directly. Greetings! More 

Calgary, Canada
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed August 12, 2016 via mobile

We started our stay in one of the balcony rooms facing the street. It was very noisy; dogs barking, car alarms, construction. My husband asked for us to be moved which they did to a quieter room. We were in 25, 27 and 29 were also inner rooms and very quiet. Jesse at the desk was so helpful with taxis,... More 

Helpful?
Thank Robin M
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More 

Elon, North Carolina
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 5, 2016

The people were so friendly! We never wanted for anything they couldn't provide or point us in the right direction for. The room was beautifully decorated and we felt like we were really in Costa Rica, not an American suburb. I would definitely stay again here in the future!

Helpful?
Thank bcarp89
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear Guest, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your stay at our hotel fills us with joy and drives us to continue exceeding our customer expectations. We hope to see you again soon. Please follow us on our... More 

Guadalajara, México
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 1, 2016

Veyr nice hotel, but far from the airport. We only spent one night, the last night in Costa Rica, but the service was excellent. Breakfast was good and quick service. Rooms are really nice, we got the master suite with 4 rooms and a kitchen area. It seems to be a bit far from downtown as well, as it is... More 

Helpful?
Thank checks1
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear Guest, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your stay at our hotel fills us with joy and drives us to continue exceeding our customer expectations. We hope to see you again soon. Please follow us on our... More 

Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 26, 2016

Possibly one of the most beautiful buildings I have ever been in. It was like stepping into a painting, with warm, dark, mysterious colours; wrought iron balconies; a floorplan like Hogwarts; and, of course, the numerous beautiful paintings and sculptures. My personal favorite was the one right outside our room, which we affectionately dubbed "El Hombre sin Pantalones." The rooms... More 

Helpful?
Thank Margot K
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear Guest, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your stay at our hotel fills us with joy and drives us to continue exceeding our customer expectations. We hope to see you again soon. Please follow us on our... More 

Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 26, 2016 via mobile

We needed to stay in San Jose the night before our early morning flight from San Jose back to the States. We found this on Trip Advisor. We're so glad we booked our last night here. This is no cookie cutter hotel. Originally a private home, Casa Roland, is just beautiful. It's like staying in an elegant hacienda whose owner... More 

Helpful?
Thank Marianne S
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear Guest, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your stay at our hotel fills us with joy and drives us to continue exceeding our customer expectations. We hope to see you again soon. Please follow us on our... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed July 26, 2016

This place was such a surprise. The people are really nice, the hotel is beautiful, and the rooms are beautifully appointed. You like you are in the lap of luxury! The bed was really comfortable. It was a quiet part of town though. That worked for me and my boyfriend because we just wanted to be romantic, and this was... More 

Helpful?
Thank Lora F
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear Guest, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your stay at our hotel fills us with joy and drives us to continue exceeding our customer expectations. We hope to see you again soon. Please follow us on our... More 

Phoenix, Arizona
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 19, 2016

pen 24 hrs. for guests convenience the rooms all were decorated with vivid and interesting native paintings, the bed was comfortable and the staff treated us like family. It had all the things travelers wish for, good food, secure lodging, internet and Wi-Fi and close to some attractions with vans to make it easy to visit these places. The prices... More 

Helpful?
Thank brigadier192003
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear Guest, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your stay at our hotel fills us with joy and drives us to continue exceeding our customer expectations. We hope to see you again soon. Please follow us on our... More 

Frisco
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 14, 2016

We needed a place to stay for our last night in Costa Rica - the reviews were very positive for Casa Roland so we booked one night on booking.com. When we arrived, we waited at the front gated door for the manager to open it. That seemed a bit odd to not be able to just walk in. They did... More 

Helpful?
Thank Girlonthemove12
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. Please friend us on Facebook to stay informed of our upcoming specials! More 

San Vito, Costa Rica
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed May 18, 2016

The service was awesome, the people were welcoming and willing to help at all times. The room was big enough for our family and had what we needed during our stay: A refrigerator, a TV with SAP to watch programs in English (The functionality is easy to find in the controller) and a alarm clock. Our room, at the beginning,... More 

Helpful?
Thank Leo-Z-Soto
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Casa Roland San Jose is conveniently located near downtown San Jose and Tobias Bolanos Airport, making our hotel perfect for business travelers and vacationers alike. The hotel boasts 27 rooms plus an executive room and two luxury suites. All of our rooms are exquisitely decorated and come with queen-size beds, air conditioning, ceiling fan, mini bar, cable TV, telephone and hot water. All guests can enjoy high-speed internet access and a state-of-the-art gym. Additionally, we offer an excellent restaurant specializing in international cuisine and a fully equipped business and conference center. Casa Roland San Jose is a great springboard for enjoying day trips to steaming volcanoes, whitewater rafting, majestic waterfalls, coffee plantations and much more. The capital city's vibrant nightlife and wide range of excellent dining and shopping are at your doorstep. ... more   less 

Additional Information about Hotel Casa Roland San Jose

Address: At the End Of Rormoser Boulevard | 150 mts south, Pavas, San Jose 10110, Costa Rica (Formerly BEST WESTERN Hotel Casa Roland)
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $71 - $81 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa Roland San Jose 3*
Number of rooms: 27
Reservation Options:
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Also Known As:
Casa Roland Hotel
Hotel Casa Roland San Jose Costa Rica
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