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Hotel Casa Roland San Jose

#31 of 84 Hotels in San Jose
Certificate of Excellence
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Hotel Casa Roland San Jose
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78 Reviews from our TripAdvisor Community

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Showing 69: English reviews
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Possibly one of the most beautiful buildings I have ever been in. It was like stepping into a painting, with warm, dark, mysterious colours; wrought iron balconies; a floorplan like Hogwarts; and, of course, the numerous beautiful paintings and sculptures. My personal favorite was the one right outside our room, which we affectionately dubbed "El Hombre sin Pantalones." The rooms... More 

Helpful?
Thank Margot K
Phoenix, Arizona
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

pen 24 hrs. for guests convenience the rooms all were decorated with vivid and interesting native paintings, the bed was comfortable and the staff treated us like family. It had all the things travelers wish for, good food, secure lodging, internet and Wi-Fi and close to some attractions with vans to make it easy to visit these places. The prices... More 

Helpful?
Thank brigadier192003
Frisco
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We needed a place to stay for our last night in Costa Rica - the reviews were very positive for Casa Roland so we booked one night on booking.com. When we arrived, we waited at the front gated door for the manager to open it. That seemed a bit odd to not be able to just walk in. They did... More 

Helpful?
Thank Girlonthemove12
San Vito, Costa Rica
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed May 18, 2016

The service was awesome, the people were welcoming and willing to help at all times. The room was big enough for our family and had what we needed during our stay: A refrigerator, a TV with SAP to watch programs in English (The functionality is easy to find in the controller) and a alarm clock. Our room, at the beginning,... More 

Helpful?
Thank Leo-Z-Soto
Auckland Region, New Zealand
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 17, 2016

I loved everything about this hotel. It has a quirky boutique feel about it with wonderful lounge spaces throughout. The staff were so genuinely friendly & went out of their way to make me feel welcome even introducing me to the chef in the restaurant across the road so he would look after me (I was a solo female traveller)!... More 

Helpful?
Thank Happy1811027
Atx
Level Contributor
39 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 16, 2016 via mobile

Overall the hotel was better than expected, which never happens. The service was good, the room was really big with nice furnishings, and the lobby and shared spaces were really nice. The offer free breakfast which was off a made to order menu!

Helpful?
Thank KelseaMike
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear Guest, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your stay at our hotel fills us with joy and drives us to continue exceeding our customer expectations. We hope to see you again soon. Please follow us on our... More 

Weston, Florida
Level Contributor
320 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
4 of 5 stars Reviewed March 20, 2016

The highlight for this hotel is the great service you receive, everyone in the hotel is looking after the guests, outstanding customer service. Everything else looks great when you get this kind of service. The building layout is a little strange with a lot of stairs -up and down, rooms are extremely comfortable and very clean bathrooms. A little noisy... More 

Helpful?
Thank Francisco A
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear Guest, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your stay at our hotel fills us with joy and drives us to continue exceeding our customer expectations. We hope to see you again soon. Please follow us on our... More 

2 reviews
4 of 5 stars Reviewed February 27, 2016

Very friendly staff. We stayed one night at both the beginning and end of our trip. Rooms are well appointed and spacious. One of the better wi-fi connections in Costa Rica. Really a top end boutique hotel, I would highly recommend.

Helpful?
Thank Tim M
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear Guest, Thank you! Your opinion has an enormous value to us. We feel proud that you have chosen us to be part of your experience. Seeing that you loved your stay at our hotel fills us with joy and drives us to continue exceeding our customer expectations. We hope to see you again soon. Please follow us on our... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed February 24, 2016 via mobile

Employees are friendly and helpful, but that's not enough to rest well. We stayed here for 1 night before catching a flight home from San Jose Airport. Not only were the bedsheets dirty, rooms smelled like smoke, but the other guests staying in the hotel were extremely obnoxious and rude. We were woke up first at 2am by the people... More 

Helpful?
1 Thank Allison D
BusinessManager1, Gerente at Hotel Casa Roland San Jose, responded to this review

Dear Guest, We appreciate you taking the time share your experience and we apologize that you were not satisfied with the condition of the hotel during your stay. Your comments are valued, and your suggestions will be considered for improvements in the future. To discuss your stay further, please contact the hotel directly. Greetings! More 

Christopher M. Raine
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed February 13, 2016 via mobile

The service was delicious and the breakfast was perfect!!! Definitely recommend... Its a cute hotel... With a great location... All the pieces of art and plants make the hotel so comfortable. Best hotel in San Jose

Helpful?
Thank Christopher R
BusinessManager1, Manager at Hotel Casa Roland San Jose, responded to this review

Dear Guest, Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Family Rooms
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Casa Roland San Jose is conveniently located near downtown San Jose and Tobias Bolanos Airport, making our hotel perfect for business travelers and vacationers alike. The hotel boasts 27 rooms plus an executive room and two luxury suites. All of our rooms are exquisitely decorated and come with queen-size beds, air conditioning, ceiling fan, mini bar, cable TV, telephone and hot water. All guests can enjoy high-speed internet access and a state-of-the-art gym. Additionally, we offer an excellent restaurant specializing in international cuisine and a fully equipped business and conference center. Casa Roland San Jose is a great springboard for enjoying day trips to steaming volcanoes, whitewater rafting, majestic waterfalls, coffee plantations and much more. The capital city's vibrant nightlife and wide range of excellent dining and shopping are at your doorstep. ... more   less 

Additional Information about Hotel Casa Roland San Jose

Address: at the end of Rormoser Boulevard | 150 mts south, Pavas, San Jose 1200, Costa Rica (Formerly BEST WESTERN Hotel Casa Roland)
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $71 - $78 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa Roland San Jose 3*
Number of rooms: 27
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Also Known As:
Casa Roland Hotel
Hotel Casa Roland San Jose Costa Rica
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