I was in other two hotels in San Jose better than this hotel. This hotel is old, the room has a lot of furnitures and the bathroom was horrible.This hotel is far from the airport and the center. I don´t recommend this hotel.

The staff of the hotel are welcoming and warm. The property is clean and the food is very good. Sadly however the rooms were not up to par. The rooms need updating on every level. The showers dont train properly, the room does not smell fresh, not sufficient towels when the room was cleaned. The overall feeling was uncomfortable. Some... More 

Service was wonderful and so was the food. The rooms have old furniture from 10 years ago. There were no snacks which was a problem because the restaurant closes and there are no places outside the hotel.

I travelled with a group through Costa Rica but stayed here alone on my last night before my flight home. It was undoubtedly the best hotel I stayed at during my trip. Coming into to the complex you feel a world away from the shabby streets of San Jose. Although it is a little further from the "tourist area" (not... More 

We stayed at this hotel on a mission trip with our church. This hotel is so beautiful and you really feel like you're in the culture. The food was great the service was great. However our Pastor and some other people in our group had money and objects stolen from them. The owner of the hotel was notified. He said... More 

My daughter and I, came to this hotel from San José, Costa Rica. We are very satisfied with our room, it was clean and the beds were very comfortable. Erick Zelaya treated us with royalty. The room service was really good and the food was delicious. We are definitely coming back. Eliza and Larry Hustler, San José, Costa Rica

Very secure hotel/suites armed guard at gate, you get buzzed in/out vehicle driver is questioned. Several different police agencies routinely walk the grounds. NO FUMAR ON PROPERTY. No Smoking. Clean rooms, clean parking lot and grounds, groomed very well, water fountain in parking lot, exotic plants and flowers around the complex. If meals are included then eat from the buffet,... More 

AC didn't work in main room but did in bedroom so we survived. Includes kitchen and washer/dryer so very convenient for longer stays. Hot water is only in bathroom and is intermittent (supposedly instant on point of use heater). Pool area is taken over and unavailable on weekends due to weddings etc. Not a huge problem for us but could... More 

I honestly cannot say enough about the staff at this hotel. They went above and beyond to help us on so many occasions. I had to make sure to get the name of a few individuals that really helped us tremendously. Viadimir Gonzalez Silvia E. Ortiz Montero and Alex the restaurant manager Outstanding service!!!! Resort needs a little work and... More