Cannot say anything bad about this very lovely gay-hotel! We had such a great time here and the main lady in the reception was so, so lovely and felt genuinely wonderful! Such a sweetheart! (Unfortunately don't know her name, but it was the main lady in the reception) Everything is just so welcoming and beautiful and we had such a great time! If I'd say anything that needs improvement it'll be to maybe have more events and inviting offers (2 for 1 for drinks and stuff) to make it more of a go-to spots for the gays but apart from that I only have good things to say about Oasis! (Also, we had the large apartment right by the pool and it was fantastic - very spacious and just had everything you could ever think of!)
This tiny slice of paradise is just a short Uber ride (15mins) from the airport. As we checked in we were buzzed in at the front door, greet security. I always felt safe and relaxed here during my stay. The wonderful Liz and Omar helped us check in and helped us to our room with our bags. We settled into our room with a king size firm bed with a flat screen tv and large walk in shower. No a/c but with the amazing weather who needs a/c? During our stay we got to met the incredible staff who went above and beyond. In all my travels I’ve never met such incredible hosts. The owner should be very proud of the amazing team that works here. I’m kinda jealous, i wanna work here. Hugo and Renato are two of the most hospitable and caring men in this industry. Our talented Nestor who will whip up any drink was great. Yorling’s cooking was dynamite. She prepared us some authentic local foods. Thank you also to Anthony and Andrea. They have coffee everyday from 6:30 am to 10:30 am but if you are like me, i drink it all day. Usually there’s always coffee. The place is clean, comfortable and just a peaceful getaway from the hustle and bustle of the city. There is a grocery store, liquor store and small convince store all within just a moments walk. The pool was refreshing and clean, never saw any mold. Our towels were the typical hotel towels. The room and furniture in our room were not stained and it was cleaned everyday. Is this a 5 star resort, NO, but is it a resort that is clean, comfortable, affordable and have some of the best staff around YES!!!!!! …
If if were for the staff I would have given 5 stars but the rooms and pool left no good impression. For a 4 star reviewed place it was very disappointing. Our room had a little patio with some furniture and pillows where nasty, stained and dirty. We also got some nasty towels left in the room. The pool had some mold all over, like it hasn’t been cleaned in months. Based on the price, would not recommend this place at all.
The property is located in somewhat of an isolated area with not much around it to see or do, The room was small but clean. One thing to be aware of is there is no air conditioning just a ceiling fan. The bathroom was very small but once again equipped with very basic supplies. The Front Desk personnel was very patient about answering the many questions I had about San Jose in general and were very personable. If you are looking for a quiet out of the way place to stay then this property would work for you--if you are wanting to be closer to San Jose or not wanting to walk a long distance to do things then I would recommend looking at something closer to the downtown San Jose area.
Hands down to Andy the waitress/bar tender most welcoming/heart warming customer service. Since day one we was greeted and knew how to keep uplifted with laughter plus those drinks and food. For sure coming back here felt like paradise.