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Balmoral Hotel

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#12 of 84 Hotels in San Jose
Certificate of Excellence
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Balmoral Hotel
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1,086 Reviews from our TripAdvisor Community

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Showing 604: English reviews
Melbourne, Australia
Reviewed 2 days ago NEW

The place was very good, rooms large and clean. Staff very friendly and easy to get around San Jose. They were also helpful when I could not make the first night due a flight delay and my friend had to check in with the reservation in my name it was not a problem.

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Helpful?
Thank Kathryn F
Milwaukee, Wisconsin
Reviewed 1 week ago NEW

Rooms were sufficient. Convenient to shopping. Good food at the restaurant. Staff was helpful and polite. Our group used their meeting room which was nice as it was away from it all. Live music some evenings. Overall a solid choice if you need to stay in downtown San Jose.

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Helpful?
Thank 2plustrio
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for posting your review. Glad your stay was satisfactory and we are grateful that you recommend us. We hope to host you again. Best regards, Alessandra

Toronto, Ontario
Reviewed 1 week ago

Everything was as promised in the on line description. The location was perfect. The hotel is right on the central avenue, within walking distance of several museums, parks, shops, restaurants and casinos. The rooms are clean and comfortable and when our hair dryer wouldn't work, it was replaced immediately. Check in and check out was easy and fast. They serve...

Review collected in partnership with this hotel
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Helpful?
Thank sbutte_499245
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

We very much appreciate your review and positive comments. We are happy to learn your stay with us was a positive one and that you felt it was great value. Thank you for recommending us! We look forward to your next stay. Happy 2017! Alessandra

Seattle, Washington
Reviewed 1 week ago

The hotel is located in San Jose's central streets, offering the ability to walk directly from the hotel's door to the bustling street full of restaurants, bars, and such. That street feels like a safe one, but straying away from it felt less safe quickly. The rooms are great and the included breakfast was fantastic. Everything was great until we...

Review collected in partnership with this hotel
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Helpful?
Thank Guy L
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for posting your review. We are glad the misunderstanding was resolved favorably for you. We are happy to learn you enjoyed your stay with us and that you took advantage of our privileged position. We hope to see you soon. Best regards, Alessandra

Reviewed 1 week ago via mobile

This nice hotel is located right downtown San Jose. We had the junior suite which consists of two bedrooms and an enclosed patio. The hotel staff was kind and helpful. There is free parking onsite. Breakfast was included with our stay and offered many options. I was not a huge fan of San Jose as it was very dirty and...

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Helpful?
Thank Melissa B
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for posting your review. We are glad we were a quite getaway in the bustling downtown area of San José. Thank you for recommending us to future guests. Best regards, Alessandra

Denver, North Carolina
Reviewed 2 weeks ago

Balmoral has excellent staff in the restaurant and bar, helpful and cooperative. Balcony rooms were nice. Had some rooms with no windows, not good but we were moved to balcony. Breakfast was wonderful.

Review collected in partnership with this hotel
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Helpful?
1Thank Joseph H
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for your kind remarks. We are glad to know you enjoyed your New Year's vacation. We hope you will visit us again. Best regards, Alessandra

Gainesville, Virginia
Reviewed 2 weeks ago

We're totally satisfied by the overall experience. Only that we heard a loud bang sound intermittently from around 7 a.m. or earlier. We know something was being repaired every day, but that really shouldn't happen so early. We reported to the hotel. It reminded us that we saw such comment on the hotel review before we made the reservation and...

Review collected in partnership with this hotel
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1Thank Patrick C
White Plains, New York
Reviewed 2 weeks ago

We were in town for 1 day before we flew home. Hotel is being redone so there was some construction noise in the morning. Rooms are comfortable and large bathrooms. Although we had an upgrade bed was just a standard size. Linens were fresh and nice Good breakfast was included. Bar was nice at end of day. Staff were helpful...

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Helpful?
1Thank rasNY
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for taking the time to post your review and we apologize for the inconvenience while we remodel our hotel. Happy to learn you were satisfied with the service, rooms, breakfast and of course, our nice bar. We hope to see you soon. Best regards, Alessandra

New York City, New York
Reviewed 2 weeks ago

If you are looking for a central location in San Jose to stay, Balmoral hotel is it. The room is slightly old fashioned, but clean. The breakfast is OK, but it is really a shame that in Costa Rica, they can't serve a decent cup of coffee along with the breakfast. Have the breakfast in the hotel and go to...

Review collected in partnership with this hotel
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Helpful?
Thank Stephen I
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for posting your comments. We are in the process of renovating the whole hotel, much of it has been done and we are proud of how it is coming along and judging from most reviews our guests are happy with the changes. Very glad to know you took advantage of our privileged position. We hope to see you...

Chicago, Illinois
Reviewed 2 weeks ago

Nice clean rooms. We were upgraded to a family suite, which gave the kids their own room and bathroom. The restaurant was very good, and the location can't be beat. We could walk everywhere, from the National Theater to the Childrens' Museum and the Central Mercado.

Review collected in partnership with this hotel
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Helpful?
Thank Cambridge2007
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this review

Thank you for posting your review. We are happy you enjoyed our family suite it. It is very comfortable when traveling with kids. Glad you took advantage of our privileged position and we hope to see you again soon. Best regards, Alessandra

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Hotel Full of Life, Where Everything is Within Reach! The Balmoral is a lively, full service, landmark hotel located on the famous Central Avenue in the historical and vibrant heart of downtown San Jose, Costa Rica and only 10 miles away from Juan Santamaria International Airport (SJO). The Balmoral is ideal for both leisure and business travelers. Within walking distance of the hotel, you will find San Jose's main art, cultural, financial, government and historical landmarks, as well as some of city's best entertainment, shopping, and healthcare facilities. From the hotel, you can also take a wide variety of one-day tours to discover Costa Rica's natural beauties. ... more   less 

Additional Information about Balmoral Hotel

Address: Central Avenue between 7th & 9th Street, San Jose 10110, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $90 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Balmoral Hotel 3.5*
Number of rooms: 113
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Agoda and Hotels.com so you can book your Balmoral Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Balmoral Hotel San Jose
Balmoral Hotel Costa Rica/San Jose
Hotel Style:
#9 Family Hotel in San Jose
#14 Business Hotel in San Jose
#17 Romantic Hotel in San Jose
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Questions & Answers

Here's what travelers have asked, with answers from Balmoral Hotel staff and other travelers.
22 questions
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Questions? Get answers from Balmoral Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Good central location”
 of 5 bubbles 361kathrynf, 2 days ago | Read review
“I notice the quietness of the rooms we had as they were on the higher floor but I heard no complaints from the other guests. They were also very clean.”
 of 5 bubbles williamsY1068YS, 4 weeks ago | Read review
“We booked through Trip Advisor and saved $50 per night over the posted rates.”
 of 5 bubbles williamjN1924EH, Dec 11, 2016 | Read review
“Good customer service Nice Decor”
 of 5 bubbles willm923, Oct 28, 2016 | Read review
“Deluxe Room”
 of 5 bubbles 209nicholast, Oct 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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