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Balmoral Hotel

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Avenida Central Entre Calle 7 Y 9, San Jose 10104 Costa Rica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (238)
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Panoramas (13)
Room & Suite (334)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 06/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Balmoral Hotel
Updated 06/09/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#26 of 95 hotels in San Jose
Location
Cleanliness
Service
Value
The Hotel Full of Life, Where Everything is Within Reach! The Balmoral is a lively, full service, landmark hotel located on the famous Central Avenue in the historical and vibrant heart of downtown San Jose, Costa Rica and only 10 miles away from Juan Santamaria International Airport (SJO). The Balmoral is ideal for both leisure and business travelers. Within walking distance of the hotel, you will find San Jose's main art, cultural, financial, government and historical landmarks, as well as some of city's best entertainment, shopping, and healthcare facilities. From the hotel, you can also take a wide variety of one-day tours to discover Costa Rica's natural beauties.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Hiking
Walking tours
Kids stay free
Airport transportation
Valet parking
Paid private parking nearby
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Kids' meals
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Non-smoking hotel
Shops
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Microwave
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Minibar
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, Spanish
1850Reviews38Q+A100Room tips
Traveler rating
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Popular mentions
Jackie G wrote a review Oct 16
San Diego, California11 contributions1 helpful vote
Trying to find this hotel was a nightmare! The sign is invisible. In the add they say free parking. I was expecting a garage like most hotels. After the fourth time around the block my husband sees the locked gate and sign. The street was dark and scary! The area not great from what I could see. Stayed there since all reviews said good area. NOT! The room was ok but I would not recommend to anyone.
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Date of stay: October 2021Trip type: Traveled as a couple
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Tarazu.D.House wrote a review Oct 11
6 contributions
Ok so this place used to be a flagship hotel in the city centre of San Jose, but it is nothing like it now. It is old. and the shops and restuarants that they advertise in their lobby are closed. The breakfast they offer as inclusive in the room price is an insult and the waiters are a lucky lottery. Some are great, others are useless. But the breakfast is a joke - you get a small cup of coffee with old milk, of which half ends up in the coffee saucer or on the table. The eggs, if you order any, come fried to death on a plate without anything on it - no salad, no bread, no sauce. Just two sad eggs friend to death on a plate. Wow I mean, I get it, it is COVID pandemic and we all must look after our money - but please do not overdo it. If you advertise it as a room with breakfast, then give a breakfast. Aparently, the breakfast includes only one drink - half a cup of coffee or an orange juice, not both. Considering that both are poor quality, why not be providing both? Won't cost you much more than you provide now. Really sad. A/C in rooms is not working properly, as the rooms are hot and humid and have no fresh air at all. It is a strange hotel with a strange odd vibe ! On a good note - the staff at the reception and concierge are great, and stick to the good old values of true excellence in hospitality.
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Date of stay: October 2021
Value
Location
Service
Room Tip: Go to a better hotel on the same road for the same price. This is overrated and offer insulting...
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jcll93 wrote a review Jul 2021
Kearny, New Jersey256 contributions20 helpful votes
This hotel is located at the start of the pedestrian street and two blocks away from national museum so its as safe as you will get in SJ. it is a safe street, actually this is the street to stay in if you want to get out of hotel and walk, its the safest part of town, many people, places to eat and cops. Costa Rica is a beautiful country but SJ is not a beautiful city, pretty much everything there is to see is on that street or a black from it, so it is what it is, reason why tourist come and stay one night and head home, if you do this I recommend this hotel, if you have a higher budget there is one on that same area, I am glad I didnt stay two blocks away from this street. Covid restrictions made it that by 7pm things start to close and by 9pm its empty. The Hotel is clean, the staff is super friendly, the stores in first floor at mostly closed because of covid sadly, rooms are small but clean and comfortable beds. has safe parking for your car. I was suppose to stay one night but my flight was cancelled, asked if they could give me another night at same price, not only that but he gave me that room at a 40% discount or larger room at same price, you dont see that often knowing I was happy with same price. So if you go to SJ and want to walk around town, I recommend this hotel.
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Date of stay: July 2021
Rooms
Cleanliness
Service
Room Tip: standard rooms dont have a window with view.
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Guido Bernardo L wrote a review Jul 2021
1 contribution2 helpful votes
Conveniently located near banks and businesses in central San José, this property is riddled with problems. Security is an issue due to what appears to be illicit activity at the door of its restaurant “El Patio” as early as breakfast time. The activities were visible all eight days of my stay. The area is desolate and dangerous at night so arrive early. The gym, one of my main reasons for choosing this property, is beyond filthy (during a pandemic!) and most of the equipment is broken. Although the room is confortable, the AC unit is so loud I found it difficult to rest at night. I needed to do work from my room and the wifi was spotty. I complained about all of the above and was met by an unsympathetic and disinterested attitude by management. The laundry service discolored and ruined three new Ralph Lauren Polo Oxford Shirts. Ms María Luisa (laundry staff) kindly tried her best to fix the problem with no success. She said there was a problem with the water tank. When I complained, Ms Yuliana Zúñiga (management) called me by phone and offered me a $16 meal coupon to be used at their restaurant. I tried to explain to her that the shirts cost $300 but was told that was their best offer. After that they would not return my calls and disappeared for the weekend.
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Date of stay: July 2021Trip type: Traveled on business
Room Tip: This area and this property have become unsafe, even during morning hours
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2 Helpful votes
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Joe S wrote a review Jun 2021
Palatine, Illinois125 contributions101 helpful votes
My husband and I stayed 2 nights at the beginning of our Costa Rica trip. The location is ideal for seeing the main sites of central San Jose. The rooms were spacious and clean with good air conditioning. The restaurant was also clean with good food including a complimentary breakfast. We had rented a car and parking was included also. Staff were friendly and the facilities were secure in the evening. I would stay there again.
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Date of stay: June 2021Trip type: Traveled as a couple
2 Helpful votes
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Response from Yuliana Zúñiga, Ventas at Balmoral Hotel
Responded Jun 9, 2021
Good afternoon Thank you so much for your kind and detailed review. We are glad you enjoyed your experience with us. It was a pleasure to attend you. We look forward to seeing you soon again. Best Regards
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PRICE RANGE
$66 - $136 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
balmoral hotel san jose
LOCATION
Costa RicaProvince of San JoseSan Jose MetroSan Jose
NUMBER OF ROOMS
116
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Frequently Asked Questions about Balmoral Hotel
Which popular attractions are close to Balmoral Hotel?
Nearby attractions include Carpe Chepe (0.3 miles), Teatro Nacional Costa Rica (0.1 miles), and Galeria Namu (0.2 miles).
What are some of the property amenities at Balmoral Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Balmoral Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Balmoral Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Balmoral Hotel?
Yes, free parking, a parking garage, and paid private parking nearby are available to guests.
What are some restaurants close to Balmoral Hotel?
Conveniently located restaurants include Cafe Rojo, Tenedor Argentino, and La Esquina de Buenos Aires.
Are there opportunities to exercise at Balmoral Hotel?
Yes, guests have access to a fitness center during their stay.
Does Balmoral Hotel have airport transportation?
Yes, Balmoral Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Balmoral Hotel located near the city center?
Yes, it is 0.4 miles away from the center of San Jose.
Does Balmoral Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Balmoral Hotel?
The staff speaks multiple languages, including English and Spanish.