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Barcelo San Jose Palacio

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Barcelo San Jose Palacio
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996 Reviews from our TripAdvisor Community

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Showing 563: English reviews
Virginia
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

We stayed for 1 night to be close to the airport. It has a free shuttle which is timely and convenient. The hotel is clean and the grounds are lovely. The rooms are outdated and the wifi is horrendous. The service at the bar/restaurant is the slowest for terrible food. It was not even busy but they messed up our... More 

Helpful?
Thank luv2trvl72
Channel M, Gerente at Barcelo San Jose Palacio, responded to this review

Dear traveler Thank you for sharing your opinions and comments. We would like to apologize for the inconveniences you experienced during your stay especially at the restaurante and wifi. Be sure we will review these details with our chef. If you do decide to ever come back to Costa Rica we hope you give us another chance to make it... More 

Wilmington, North Carolina
Level Contributor
12 reviews
5 of 5 stars Reviewed 2 days ago NEW

Very nice hotel, stayed 4 days. Staff was excellent, food was pretty good. I had no problem with the Wi-Fi. It was my birthday one of the days there, and after a long day on a excursion, came back to the room with a nice surprise of wine and chocolates. Very thoughtful of the hotel to do that. Room was... More 

Helpful?
Thank PattyFox61
Channel M, Gerente at Barcelo San Jose Palacio, responded to this review

Dear traveler Thank you so much for your valuable comment. Barceló San Jose Palacio Hotel is proud to know that you enjoyed your stay with us. Our staff is always happy to exceed your expectations, we use our Barceló values to improve every day and make the guests feel comfortable in their stay. We hope to see you again in... More 

Porto, Portugal
Level Contributor
74 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago

Is a very good getaway in the city. Is kind of a small resort inside the city. Rooms are ok, wifi is very bad, service level i just ok. You can get the free shuttle from and to airport. Pool area is great, but is a bit far from city center.

Helpful?
Thank jsampaio
Channel M, Gerente at Barcelo San Jose Palacio, responded to this review

Dear Guest Thank you so much for your valuable comment. Barceló San José Palacio Hotel is proud to know that you enjoyed your stay with us, especially our shuttlet service, romos and pool area. Best Regards, Carlos Ruíz General Manager More 

San Jose, Costa Rica
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I live in San Jose but needed to recharge batteries so I decided to get away for a couple of days. The Palacio was a great choice, I spent the weekend indulging by the pool, the spa, room service and the Japanese food at Miyako (ate there every night). It was definitely what I needed, I slept like I hadn't... More 

Helpful?
Thank sfernandez666
Channel M, Gerente at Barcelo San Jose Palacio, responded to this review

Sfernandez We’re so glad you chose the Barcelo San Jose to come relax, please feel free to come visit us again and enjoy all our services. It will be our pleasure to host you again. Regards, Carlos Ruíz General Manager More 

Jenison
Level Contributor
5 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here for a girls weekend at the end of July. From the shuttle driver meeting us at the airport to Bryan at the front desk, everyone was very helpful and friendly. If we had a request it was taken care of within 15 minutes. The pool is absolutely beautiful.

Helpful?
Thank M5272MTelizabeths
Channel M, Gerente at Barcelo San Jose Palacio, responded to this review

Telizabeths We are glad to hear your positive experiences at Barceló San José. We will share your good comment with Bryan and with the rest of the team. It will be a pleasure to serve you in your next visit to Costa Rica or any other Barceló Hotels & Resorts. Best regards, Carlos Ruíz Gerente General More 

Los Angeles, California
1 review
5 of 5 stars Reviewed 2 weeks ago

The members of the Staff were extremely helpful and accommodating. We had a last minute addition to our group and they worked diligently to get our "last minute" friend a room close to ours. The manager even arranged for a late pick-up from the airport directly to the hotel for our friend so that we could all be together at... More 

Helpful?
Thank Jorge_RNRFacilitator
Channel M, Gerente at Barcelo San Jose Palacio, responded to this review

Dear Mr. Jorge Thank you so much for your valuable comment. Barceló San Jose Palacio Hotel is proud to know that you enjoyed your stay with us. On the other hand, our staff is always happy to exceed your expectations, we use our Barceló values to improve every day and make the guests feel comfortable in their stay. We hope... More 

Washington DC, District of Columbia
Level Contributor
5 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

I've stayed at the Barcelo in San Jose 3 times now. I booked my first reservation there through Orbitz when I was in another part of the country and needed to spend 1 night in San Jose before I flew back to the U.S. the next day. The price was great about $100/night but it was the location, breakfast included... More 

Helpful?
Thank Explorahhh
Channel M, Gerente at Barcelo San Jose Palacio, responded to this review

Dear Traveler Thank you so much for your valuable comment, The Barceló San Jose Palacio Hotel is happy to know that you enjoyed your stay with us. On the other hand, our staff is always happy to exceed your expectations, we use our Barceló values to improve every day and make the guests feel comfortable in their stay. We hope... More 

Mumbai (Bombay), India
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel last week as part of a Caravan package. This hotel needs a major face lift in terms of appearance, looks dilapidated and employees could use training in terms of customer service. The gym hours on Sunday from 8 to 4 can service only if you are in San Jose to spend the day in the... More 

Helpful?
Thank jai b
Channel M, Gerente at Barcelo San Jose Palacio, responded to this review

Mr. Jai: Thank you for sharing your opinions and comments. First of all, we would like to apologize for the inconveniences you experienced during your stay. Your comments will be taken into consideration in order to correct our gym's schedule. We have also reminded the front desk manager, our customer service standars to make sure we provide our guests, the... More 

Nashville, Tennessee, United States
Level Contributor
35 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was our first hotel during my trip to Costa Rica! The staff went above and beyond for us! Food was wonderful and our rooms had awesome views! Definitely recommend! We stayed two nights during our journey and Loved everything, location was close to airport in a great part of town...close to everything!

Helpful?
Thank Sandra T
Channel M, Gerente at Barcelo San Jose Palacio, responded to this review

Dear Mrs. Sandra Thank you so much for your valuable comment, The Barceló San Jose Palacio Hotel is happy to know that you enjoyed your stay with us. On the other hand, our staff is always happy to exceed your expectations, we use our Barceló values to improve every day and make the guests feel comfortable in their stay. We... More 

Saint Augustine Beach, Florida
Level Contributor
254 reviews
190 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed 4 weeks ago

They talk a lot about JFK's visit here in 1963 -- and this hotel feels like it's still back then. Everyone is quite friendly, starting with Brian at the Front Desk, and the grounds are well-groomed. The pool was, as most in Costa Rica, not heated. The gym was well-equipped, again with a 60's feel -- and weekend hours are... More 

Helpful?
1 Thank MMPJMH
Channel M, Gerente at Barcelo San Jose Palacio, responded to this review

Dear traveler: Thank you for your recent feedback. We are very sorry you experienced inconveniences on your stay with us. The staff of the Barcelo San José Palacio work very hard to ensure all our guests spend a lovely time in the hotel and we are very disappointed that in your case this was not like that. I would like... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
  • Babysitting

Additional Information about Barcelo San Jose Palacio

Address: Residencial El Robledal | La Uruca, San Jose 458-1150, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $87 - $128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo San Jose Palacio 4*
Number of rooms: 254
Reservation Options:
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Also Known As:
Barcelo San Jose Palacio Hotel San Jose
San Jose Barcelo
Barcelo Palacio Hotel Costa Rica
Barcelo San Jose Palacio Costa Rica
Hotel Style:
#2 Spa Hotel in San Jose
#3 Luxury Hotel in San Jose
#16 Business Hotel in San Jose
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