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My wife and I spent two nights here and enjoyed our stay. Some may be turned off by the neighboring blocks but we felt safe and walked to nearby attractions like the Jade Museum, Central Market and Pre-Columbian Gold Museum.
The only real downside is...More
Thank Jory D
Response from Katherine May M, Manager at Holiday Inn San Jose Downtown AurolaResponded yesterday
Your comments are very important for us as they help us to improve every day , in giving our client the best service possible .
It is really a satisfaction for us know that you had a wonderful experience in our Hotel and beyond that...More
I hadn´t been in this hotel for more than a year and I saw some changes, new furniture and new TV sets which is great. Room is always very clean. Bathroom amenities have been the same for many years but they are good. Even though...More
1 Thank josevalerio
Response from Katherine May M, Manager at Holiday Inn San Jose Downtown AurolaResponded December 15, 2017
Es un verdadero placer para nosotros saber que usted y su familia han tenido una maravillosa experiencia de alojamiento en...More
The buffet is good. I like the food here. And it locates in downtown. It’s really convenient for us to travel around the San Jose area. We got some information of one day trips from the reception. Well, if you don’t want to rent a...More
Thank A TripAdvisor Member
Response from Katherine May M, Manager at Holiday Inn San Jose Downtown AurolaResponded 3 days ago
We appreciate your comments it is very important for us know about your opinions and the service quality of our Hotel
It is satisfying for us that you had pleasant time at the Holiday Inn, San Jose, Aurola Hotel ; all our efforts are directed...More
We were happy with our stay at Holiday Inn Aurola. We stayed on the 'concierge level' on the 16th floor. First, the bed was very comfortable, the flat screen TV had very good reception and picture quality. The free breakfast was very good in terms...More
Response from Katherine May M, Manager at Holiday Inn San Jose Downtown AurolaResponded 6 days ago
Reading your comment , make us to feel very proud of all the work and effort our staff have done to fulfill all your , preferences and expectations, and more than than that they took care of all your needs and preference making your stay...More
I am still staying in this Hotel with some of my friends . Absolutely wouldn't recommend it at all. Thank God that I am leaving tomorrow here , This Hotel even made me feel hate to Costa Rica. Look guys ,i I am traveling to...More
Response from Katherine May M, Manager at Holiday Inn San Jose Downtown AurolaResponded 1 week ago
We appreciate the feedback regarding your stay at our hotel
We apologize for any inconvenience you might faced during your stay with us , we will do whatever is in our hands to implement all the immediate corrective actions
Front Desk Manager
$85 - $126 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#13 Romantic Hotel in San Jose
#18 Business Hotel in San Jose
Non-Smoking Rooms ,
Number of rooms
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Response from Katherine May M | Property representative |
Efectivamente tenemos opciones sin gluten en nuestro desayuno , nuestro oferta de desayuno es tipo buffet y tenemos una estación de huevos al gusto donde además de los quesos y los fiambres puede solicitar... More
Efectivamente tenemos opciones sin gluten en nuestro desayuno , nuestro oferta de desayuno es tipo buffet y tenemos una estación de huevos al gusto donde además de los quesos y los fiambres puede solicitar que le hagan los huevos como Ud los desee y con los ingredientes extra que Ud escoja
Response from satipatipatti | Reviewed this property |
Yes, but visiting in January, heating was more important for us. We could not figure out the digital abbreviations on the thermostat. We could have asked the front desk for help but, instead, we pulled out the portable... More
Yes, but visiting in January, heating was more important for us. We could not figure out the digital abbreviations on the thermostat. We could have asked the front desk for help but, instead, we pulled out the portable electric heater from our luggage. Don't leave home without it!
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"For concierge level, we would choose the 15th floor."