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    Best Western Irazu Hotel & Casino

    Km 3 Autopista General Canas | Edificio sur, La Uruca, San Jose 10107, Costa Rica
    011 506 2290 9300
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    1/4/2018 1/5/2018
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    Traveler (212)
    Room & Suite (81)
    Pool & Beach (60)
    Overview
    • Excellent28%
    • Very good44%
    • Average17%
    • Poor7%
    • Terrible4%
    Travelers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Spa
    Wheelchair access
    Business Center
    Dry Cleaning
    Housekeeping
    Self-Serve Laundry
    Casino
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    Jan 4Jan 5
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (758)
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    21 - 25 of 463 reviews

    Reviewed September 13, 2017

    Entire staff from the front desk to the housekeepers very friendly. Had a problem with my room safe- contacted the front desk and said they would take care of the problem.A short time later I received a call that they had someone outside my door...More

    Thank goingsomewhere
    Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded September 14, 2017

    Dear goingsomewhere, thank you so much for sharing your very nice comments. We always strive to provide our guests with the best accommodations and services in order to ensure that their stay is going to be completely comfortable and satisfying. Our excellent staff are always...More

    Reviewed September 5, 2017

    We stayed here for a week for a taekwondo tournament. The hotel arranged our hassle free airport transportation which was nice. Although, they do cram as many people as they can into one van with everyone in seats. The hotel is a little outdated and...More

    Thank gurltraveler
    Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded September 8, 2017

    Dear gurltraveler, thank you so much for sharing your nice and very thorough comments regarding your stay with us. There is nothing more important for us here at the hotel than our guests' total comfort and satisfaction. We are constantly striving to provide our guests...More

    Reviewed September 5, 2017 via mobile

    Hotel was excellent and staff was very friendly and helpful. Denny's onsite was good and service good. Sangria Restaurant had good food. But they definitely lack in customer service skills and attention to the customers. Takes forever to get waited on, waitress staff (not all)...More

    1  Thank Jim M
    Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded September 8, 2017

    Dear Jim M, thanks for posting your terrific review. We are elated that your stay with us was nothing less than excellent and that you found our so friendly and attentive and our location very convenient (we are 15 minutes away from the airport and...More

    Reviewed September 4, 2017

    Stayed at Best Western Irazu for a week with my daughter. We chose this hotel because of my daughter's tkd team stayed at the same hotel for the entire week. Our room was ok, not the best but good enough for us to stay the...More

    Thank Grace H
    Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded September 6, 2017

    Dear Grace H, thank you for sharing your amiable and very detailed comments about you and your daughter's stay at our hotel. We are very glad that it was such a pleasant experience because nothing is more important to us than our guests' total comfort,...More

    Reviewed September 4, 2017

    We stayed in this hotel for our last nice in SJCR. We wish we could stay an extra night to relax from all the walking and hiking that you do in CR. There's a supermarket within walking distance. Free welcoming drinks are nice. And the...More

    Thank NIJ14
    Response from Marjorie E, Guest Relations Manager at Best Western Irazu Hotel & CasinoResponded September 6, 2017

    Dear NIJ14, thank you for posting your very nice comments regarding your stay with us. Nothing makes us happier than seeing our guests completely satisfied since nothing is more important for us than their total comfort and well being. We do everything we can to...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Fitness Center with Gym / Workout Room
    • Free Parking
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Pool
    • Restaurant
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Center with Internet Access
    • Room Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Casino and Gambling
    • Pool
    • Restaurant
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • $76 - $109 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Casino Hotel in San Jose
    • #3 Spa Hotel in San Jose
    • #7 Green Hotel in San Jose
    • #11 Family Hotel in San Jose
    • #24 Business Hotel in San Jose
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms ,
    • Smoking rooms available
    • Number of rooms
    • 194
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Booking.com, Orbitz, Hotwire, Cancelon, TripOnline SA and HotelQuickly so you can book your Best Western Irazu Hotel & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Costa Rica >
    • Province of San Jose >
    • San Jose Metro >
    • San Jose
    • Also Known As
    • Best Western Irazu Hotel San Jose ,
    • Best Western Hotel Irazu ,
    • Best Western San Jose ,
    • San Jose Best Western ,
    • Best Western Irazu Hotel & Casino Costa Rica/San Jose
    Add Photo Photos
    Traveler (212)
    Room & Suite (81)
    Pool & Beach (60)
    Dining (22)
    Hotel & Grounds (180)
    Bathroom (11)
    Family and Play Areas (7)
    Business Center & Event Rooms (2)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    Jim M
    August 27, 2017|
    AnswerShow all 5 answers
    Response from kittinna | Reviewed this property |
    Yes, it has something like a laundromat near the Spa
    1
    Vote
    Kathy V
    July 27, 2017|
    AnswerShow all 7 answers
    Response from Anna H | Reviewed this property |
    A good transition hotel but not near anything walkable. There is a small grocery store around the corner & a few basic restaurants. You could def take a taxi or have the concierge arrange for daily adventures. To get the... More
    1
    Vote
    koolieman
    July 14, 2017|
    AnswerShow all 4 answers
    Response from Janbajamar | Reviewed this property |
    Hi. My apologies. I do not know the answer. Possible they may charge an extra guest in your room. My suggestion is to try calling directly or emailing. Enjoy the trip.
    0
    Votes
    Room Tips
    "Rooms with Balconies overlooking the pool"
    Read review
    "facing the pool"
    Read review
    "not facing the streets"
    Read review
    "L96 nice room with view on the swimming pool: l68 excellent wifi in the bedroom"
    Read review
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