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BEST WESTERN Irazu Hotel & Casino

#19 of 84 Hotels in San Jose
GreenLeadersSilver level
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BEST WESTERN Irazu Hotel & Casino
BEST WESTERN Irazu Hotel & Casino
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562 Reviews from our TripAdvisor Community

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Showing 365: English reviews
San Jose, Costa Rica
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

The rooms are very comfy and loved the the view towards the pool. Even during the hottest day you can just relax at the balcony and enjoy the view. The amenities were perfect and I am very glad that they have extended the list of choices for breakfast. Also there is a breakfast special menu to be ordered only though... More 

Helpful?
Thank Ming Ming C
Smithtown, New York
Level Contributor
48 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I stayed here with a group of students on a community service trip. The hotel is clean and comfortable, the pool is very nice but the hot tub wasn't working and will probably be fixed on Costa Rica time (meaning someday not too near in the future!) We a te at the Rooster Bar and Grill across the street -... More 

Helpful?
Thank profesora_d
Amsterdam, The Netherlands
1 review
4 of 5 stars Reviewed 4 days ago NEW

I stayed here a few weeks ago and it was great, the hotel staff were very welcoming and helpful, always with a smile on their faces. The rooms were nice, yet the only thing I would object is that Wifi was not good in the rooms. Overall thanks to the hotel staff for all you did for us!!!

Helpful?
Thank Idontdance
New York City
Level Contributor
53 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Clean, good security, options for breakfast (traditional at Sangria Cafe or American at Denny's.) Tourist options available at front desk. Lots of eating places around and quick shopping stops. I found the amenities good and the shower was great!

Helpful?
Thank happytrails555
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear happytrails555, thanks for posting your awesome comments. We are delighted that your stay in our hotel was such a fantastic experience. We are totally committed to our guests' comfort, satisfaction and well being so we always do everything we can to make sure that they have everything they might need for their comfort and satisfaction. Our attentive and professional... More 

Seattle, Washington
Level Contributor
64 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Excellent hotel in San Jose Costa Rica. The rooms are amazing. We enjoyed the pool and the infinity spa. Everybody was very nice. This was our third visit and I enjoy more every time. They have a bar Sangria and I suggest you have your breakfast there, because Denny's can take forever. The hotel allows you to have breakfast at... More 

Helpful?
Thank Lulu1984
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear Lulu1984, thank you so much for your superb comments. We are delighted to learn that you are already part of our extended global family since you have stayed with us before, which means, that you really like our hotel and all of its services (like the restaurant options we offer for our complimentary breakfast and the free wifi in... More 

Palm Desert, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Their is a sense that check-in is just robotic. I am close to 70 years old and they give me a room at the end of building's long corridor, knowing I am a senior?? Then upon arriving to my room, pulling the luggage behind me, irritated and angry...wondering why the front desk would not know better, so I have to... More 

Helpful?
Thank SteveL4183
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear SteveL4183, thank you so much for sharing your comments about your stay in our hotel. We are a hotel whose main goal is to provide our guests with very comfortable accommodations and with excellent services both customer service and the services the hotel offers. so they can depart feeling completely happy and satisfied, wanting to stay with us again.... More 

Level Contributor
3 reviews
4 of 5 stars Reviewed 5 weeks ago

The room was very comfortable, and quiet. The Staff was excellent, and the location was good, close to a variety of restaurants. It has a pool and a fitness center. and the hotel does currency exchange. There is a also nice bar there to socialize and watch sports

Helpful?
Thank Ernest T
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear Ernest T, thank you for posting your very nice comments. It makes us very happy learning how much you liked staying in our hotel, finding our accommodations so comfortable and our staff so attentive and friendly, always making sure that our guests are totally satisfied and complying with their requests and needs as quickly as possible so that they... More 

Midlothian, Texas
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 14, 2016 via mobile

This was a fabulous hotel! It is especially perfect for families. My 4 boys enjoyed the pool, hot tub and basketball court. There was a workout center and a laundry facility. The Denny's next door was the best Denny's I've ever been to! There was a grocery store next door that had all the great Costa Rican coffee. I would... More 

Helpful?
Thank wgmsmom
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear wgmsmom, thank you so much for sharing your amazing comments regarding your stay in our hotel. We are thrilled that you and your family were delighted to stay with us and that all of you found our hotel so comfortable, with excellent services (like our free wifi and our complimentary breakfast among many others), a wonderful staff who are... More 

Pembroke Pines, Florida
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 9, 2016 via mobile

This place has a very nice lobby, cool casino and bar area with a hard rock restautant onsite also..the area is also very nice with a nearby mall...only downside is the rooms are a bit outdated. Overall we had a nice stay

Helpful?
1 Thank Yvette M
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear Yvette M, thank you for sharing your fantastic comments about your experience in our hotel. We are delighted that you had such a pleasant stay because there is nothing we want more than to make our guests feel completely happy and satisfied during their entire stay. Eventhough our hotel has a long tradition of providing guests' with comfortable accommodations... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 26, 2016 via mobile

Room felt very welcoming, and cozy. It was clean, and there was a bathtub. In the hotel was a choice of restaurants, and also some within walking distance. There is a nice gift shop, as well as pool, spa, jacuzzi, tennis, gym. Many nice amenitites, and not far from hotel (20-60 min depending on traffic). Friendly staff and easy check... More 

Helpful?
Thank ncadena
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear ncadena, thank you for posting your very nice comments of our hotel. We are always delighted to learn just how much our guests like our hotel and all the services we offer and provide because their comfort and satisfaction is our reason why our hotel exists. By providing very comfortable accommodations with all the amenities our guests might need,... More 

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about BEST WESTERN Irazu Hotel & Casino

Address: Km 3 Autopista General Canas | Edificio sur, La Uruca, San Jose 10107, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $85 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Irazu Hotel & Casino 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Best Western Irazu Hotel San Jose
Best Western Hotel Irazu
Best Western San Jose
San Jose Best Western
BEST WESTERN Irazu Hotel & Casino Costa Rica/San Jose
Hotel Style:
#3 Spa Hotel in San Jose
#5 Casino Hotel in San Jose
#7 Green Hotel in San Jose
#17 Family Hotel in San Jose
#23 Business Hotel in San Jose
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