We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

BEST WESTERN Irazu Hotel & Casino

Show Prices
#19 of 84 Hotels in San Jose
GreenLeadersSilver level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
BEST WESTERN Irazu Hotel & Casino
BEST WESTERN Irazu Hotel & Casino
Panoramas (11)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"containerClass":null}
Add Photo Write a Review

572 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 366: English reviews
Austin, Texas
Level Contributor
37 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel has internet and restaurants. It's an easy taxi ride from the airport and it was affordable. It's nothing to write home about but it serves it purpose. I landed, took a $23 taxi here, ate, slept and went on my way. I recommend this place.

Helpful?
Thank partymachines
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear partymachines, thanks for posting your very nice comments. We are glad that your stay in our hotel was so satisfying and that you found us to be very convenient since we are located only 15 minutes away from the airport and we offer and provide excellent services that will ensure that our guests have a very comfortable and pleasant... More 

San Jose, Costa Rica
Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The rooms are very comfy and loved the the view towards the pool. Even during the hottest day you can just relax at the balcony and enjoy the view. The amenities were perfect and I am very glad that they have extended the list of choices for breakfast. Also there is a breakfast special menu to be ordered only though... More 

Helpful?
Thank Ming Ming C
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear Ming Ming C, thank you for posting your wonderful review about your stay with us. We are delighted to learn that you had such a great experience, finding our hotel very comfortable, with excellent services (like our complimentary breakfast options among others) and with a very convenient location (we are only about 15 minutes away from the airport and... More 

Smithtown, New York
Level Contributor
51 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 5 weeks ago

I stayed here with a group of students on a community service trip. The hotel is clean and comfortable, the pool is very nice but the hot tub wasn't working and will probably be fixed on Costa Rica time (meaning someday not too near in the future!) We a te at the Rooster Bar and Grill across the street -... More 

Helpful?
Thank profesora_d
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear profesora_d, thank you so much for sharing your fantastic comments. It is very nice hearing that your stay was such a good experience because nothing makes us happier than knowing that all guests leave feeling happy and satisfied. We want our guests to have everything they might need so they can be completely comfortable during their entire time with... More 

Amsterdam, The Netherlands
1 review
4 of 5 stars Reviewed July 23, 2016

I stayed here a few weeks ago and it was great, the hotel staff were very welcoming and helpful, always with a smile on their faces. The rooms were nice, yet the only thing I would object is that Wifi was not good in the rooms. Overall thanks to the hotel staff for all you did for us!!!

Helpful?
Thank Idontdance
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear Idontdance, thanks for sharing your excellent comments about your stay with us. We are delighted that you liked our hotel so much, finding it so comfortable and with such a wonderful staff. We want to make sure that our guests have great accommodations and very good services to ensure that their stay will always be a very satisfying and... More 

New York City
Level Contributor
60 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed July 7, 2016

Clean, good security, options for breakfast (traditional at Sangria Cafe or American at Denny's.) Tourist options available at front desk. Lots of eating places around and quick shopping stops. I found the amenities good and the shower was great!

Helpful?
Thank happytrails555
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear happytrails555, thanks for posting your awesome comments. We are delighted that your stay in our hotel was such a fantastic experience. We are totally committed to our guests' comfort, satisfaction and well being so we always do everything we can to make sure that they have everything they might need for their comfort and satisfaction. Our attentive and professional... More 

Seattle, Washington
Level Contributor
87 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 stars Reviewed June 25, 2016

Excellent hotel in San Jose Costa Rica. The rooms are amazing. We enjoyed the pool and the infinity spa. Everybody was very nice. This was our third visit and I enjoy more every time. They have a bar Sangria and I suggest you have your breakfast there, because Denny's can take forever. The hotel allows you to have breakfast at... More 

Helpful?
Thank Lulu1984
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear Lulu1984, thank you so much for your superb comments. We are delighted to learn that you are already part of our extended global family since you have stayed with us before, which means, that you really like our hotel and all of its services (like the restaurant options we offer for our complimentary breakfast and the free wifi in... More 

Palm Desert, California
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 24, 2016

Their is a sense that check-in is just robotic. I am close to 70 years old and they give me a room at the end of building's long corridor, knowing I am a senior?? Then upon arriving to my room, pulling the luggage behind me, irritated and angry...wondering why the front desk would not know better, so I have to... More 

Helpful?
Thank SteveL4183
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear SteveL4183, thank you so much for sharing your comments about your stay in our hotel. We are a hotel whose main goal is to provide our guests with very comfortable accommodations and with excellent services both customer service and the services the hotel offers. so they can depart feeling completely happy and satisfied, wanting to stay with us again.... More 

Level Contributor
4 reviews
4 of 5 stars Reviewed June 22, 2016

The room was very comfortable, and quiet. The Staff was excellent, and the location was good, close to a variety of restaurants. It has a pool and a fitness center. and the hotel does currency exchange. There is a also nice bar there to socialize and watch sports

Helpful?
Thank Ernest T
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear Ernest T, thank you for posting your very nice comments. It makes us very happy learning how much you liked staying in our hotel, finding our accommodations so comfortable and our staff so attentive and friendly, always making sure that our guests are totally satisfied and complying with their requests and needs as quickly as possible so that they... More 

Midlothian, Texas
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 14, 2016 via mobile

This was a fabulous hotel! It is especially perfect for families. My 4 boys enjoyed the pool, hot tub and basketball court. There was a workout center and a laundry facility. The Denny's next door was the best Denny's I've ever been to! There was a grocery store next door that had all the great Costa Rican coffee. I would... More 

Helpful?
Thank wgmsmom
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear wgmsmom, thank you so much for sharing your amazing comments regarding your stay in our hotel. We are thrilled that you and your family were delighted to stay with us and that all of you found our hotel so comfortable, with excellent services (like our free wifi and our complimentary breakfast among many others), a wonderful staff who are... More 

Pembroke Pines, Florida
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed June 9, 2016 via mobile

This place has a very nice lobby, cool casino and bar area with a hard rock restautant onsite also..the area is also very nice with a nearby mall...only downside is the rooms are a bit outdated. Overall we had a nice stay

Helpful?
1 Thank Yvette M
Marjorie E, Guest Relations Manager at BEST WESTERN Irazu Hotel & Casino, responded to this review

Dear Yvette M, thank you for sharing your fantastic comments about your experience in our hotel. We are delighted that you had such a pleasant stay because there is nothing we want more than to make our guests feel completely happy and satisfied during their entire stay. Eventhough our hotel has a long tradition of providing guests' with comfortable accommodations... More 

Questions? Get answers from hotel staff and past guests. Ask a question

442 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (155)
Viewed
View from Room (12)
Viewed
Hotel & Grounds (31)
Viewed
Room/Suite (20)
Viewed
Pool/Beach Area (21)
Viewed
Family/Play Areas (1)
Viewed
Dining (6)
Viewed
Bathroom (9)
Viewed
Other (55)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (227)
Viewed
Accessible Premier Room (26)
Viewed
Amenities (36)
Viewed
Pool (21)
Viewed
Premier Plus Room (25)
Viewed
Premier Room (23)
Viewed
Premier Room (New) (23)
Viewed
Dining (14)
Viewed
Standard King Room (28)
Viewed
The Hotel (31)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (60)
Viewed
Pool/Beach Area (9)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (4)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (36)
Check In Check Out
Hotels you might also like...
Travelers also viewed these San Jose hotels
2.2 mi away
Radisson Hotel San Jose Costa Rica
3.3 mi away
Adventure Inn
Adventure Inn
#4 of 84 in San Jose
4.5 of 5 stars 2,130 reviews
0.8 mi away
Apartotel La Sabana
Apartotel La Sabana
#3 of 84 in San Jose
4.5 of 5 stars 657 reviews
Show Prices
Show Prices
Show Prices
2.4 mi away
Hotel Santo Tomas
Hotel Santo Tomas
#6 of 84 in San Jose
4.5 of 5 stars 835 reviews
0.4 mi away
Barcelo San Jose Palacio
Barcelo San Jose Palacio
#17 of 84 in San Jose
4.0 of 5 stars 996 reviews
0.6 mi away
Hilton Garden Inn San Jose la Sabana
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
  • Casino and Gambling
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Banquet Room
  • Babysitting

Additional Information about BEST WESTERN Irazu Hotel & Casino

Address: Km 3 Autopista General Canas | Edificio sur, La Uruca, San Jose 10107, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Price Range: $90 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — BEST WESTERN Irazu Hotel & Casino 3.5*
Number of rooms: 214
Reservation Options:
TripAdvisor is proud to partner with Expedia, BookIt.com, Orbitz, Booking.com, Hotels.com, Odigeo, Hotwire, Travelocity, Priceline, HotelTravel.com and Cancelon so you can book your BEST WESTERN Irazu Hotel & Casino reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Irazu Hotel San Jose
Best Western Hotel Irazu
Best Western San Jose
San Jose Best Western
BEST WESTERN Irazu Hotel & Casino Costa Rica/San Jose
Hotel Style:
#3 Spa Hotel in San Jose
#5 Casino Hotel in San Jose
#7 Green Hotel in San Jose
#17 Family Hotel in San Jose
#23 Business Hotel in San Jose
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay