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Isla Verde Hotel

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West Of the United States Embassy 200m, San Jose 10109 Costa Rica
Lowest prices for your stay
$70
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Free cancellation until 11/20/21
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Traveler (62)
360
Panoramas (6)
Room & Suite (112)

About

#7 of 91 hotels in San Jose
Location
Cleanliness
Service
Value
Hotel and Restaurant Isla Verde is a family owned business. We are located 2 blocks West from the US Embassy in Rohrmoser, close to most important bussiness centers, embassies, commercial and industrial areas, of San Jose. We are 2 miles away from the Tobías Bolaños Airport, and 12 miles from the Juan Santamaria International Airport.We have 40 rooms in total, 17 Standard rooms and 23 Deluxe rooms. Our Standard rooms are equipped with: full size and twin size beds, cable TV, private bath, AC, security box, and telephone.Our Deluxe rooms are brand new and larger rooms, equipped with: queen size beds, cable TV, 32" flat screens, modern bathrooms, AC, security box, hair dryer, telephone, complimentary gourmet coffee, and free ethernet connection to internet. All rooms include complimentary breakfast, free wireless internet, use of our business center and gym.Our mission is to make you feel comfortable, wether you are in San Jose for business or pleasure. Let us service you and become "your home away from home"!
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Airport transportation
Business Center with Internet Access
Conference facilities
24-hour security
Secured parking
Wifi
Bar / lounge
Restaurant
Breakfast buffet
Taxi service
Banquet room
Meeting rooms
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shared lounge / TV area
24-hour check-in
24-hour front desk
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Cable / satellite TV
Bath / shower
Safe
Telephone
Wardrobe / closet
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Green
Languages Spoken
English, French, Spanish, Chinese and 2 more

Location

Full view
47Car recommended
Grade: 47 out of 100
28Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
316Reviews16Q+A50Room tips
Traveler rating
  • 190
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  • 19
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Popular mentions
Mobile72100 wrote a review Jun 7
22 contributions8 helpful votes
This place is not anything like the reviews. The rooms are so small and claustrophobic. There is no room for your luggage and the beds are right beside each other (and this was what they call a supreme room). Also the bed is right next to the bathroom literally an inch away and you smell sewer water. The shower also leaks all over the bathroom floor. I booked a two bed room and when arrived they said I only booked for one and charged me twenty dollars more because they knew I was a tourist and had no choice (who books two beds for one person if a friend is not with them). They did not care and made us pay. When we said we were not going to give a good review they blocked us on booking.com from giving one. I would be real careful staying here. There are so many other good options and obviously they dictate reviews. If you stay here I wish you the best and hope you can deal with super small confined spaces. Horrible horrible hotel
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Date of stay: June 2021Trip type: Traveled with friends
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Response from Lucia Shum, Atención al huésped/Recepción at Isla Verde Hotel
Responded 3 days ago
Dear Mobile72100, I'm sorry you had an unpleasant experience. I do want to clarify, you made your reservation through Booking.com for 1 person, which costs $54 + $7.02 sales tax. However, as our receptionist kindly explained to you, for 2 people the rate increases to $64 + $8.32 sales tax (an additional of $10, not $20 as you stated on your review). She also showed you our 3 types of rooms before you decided to check in. You can verify on Booking.com the rates, per room type, and number of people. In addition, our rates are posted on our website and publicly displayed in our Front Desk. You should also know that as a Hotel we can't block or hide reviews from any platform. Contrary to what you mentioned in your review, you had the liberty to cancel your reservation and book another Hotel. You also had the option to book a larger room for a higher rate, or another category for the same price you originally booked. I would also like to point out that you yelled and threatened our Receptionist with giving our Hotel a bad review, and demanded to speak to the Manager - who unfortunately wasn't available at the time. We find incredibly insulting from you to state we took advantage of you. The reviews you read on Trip Advisor and other booking platforms, are real from real guests. We take criticism humbly and constructively as they help us improve. Therefore, we feel your review is not genuine and it's fueled mainly because we didn't comply with not charging you the extra $10 for the additional person. We treasure and respect our guests from all over the world, and believe in providing them with a safe and welcoming environment. Regardless, your behaviour was unpleasant and arrogant. Next time, we kindly invite you to book somewhere else.   Sincerely,
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PasionCR wrote a review Jan 2021
Monteverde Cloud Forest Reserve, Costa Rica33 contributions28 helpful votes
I stayed here years ago. This most recent stay was totally different - everything was remodeled, upgraded, new and fresh. Super impressive. The beds were extremely comfortable, and the whole hotel is modern and has great style. We had dinner in the restaurant and would go back in a heartbeat. Food was fresh and delicious. We felt wholly welcomed by each staff person at reception, in restaurant, and, I think, one of the owners.
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Date of stay: January 2021
Rooms
Location
Service
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Response from Lucia Shum, Atención al huésped/Recepción at Isla Verde Hotel
Responded 3 days ago
Dear PasionCr, Thank you for review on Trip Advisor! We are pleased to hear you like the upgrades we made to our facilities, the beds, the food, and our friendly staff. We look forward to host again in a near future! Best regards,
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Jorge V wrote a review Oct 2020
New York City, New York11 contributions3 helpful votes
+1
I want to thank everyone from the hotel for their wonderful hospitality. We want to say wow. The service was amazing. We visited Costa Rica for my cousin’s wedding and it was also me and my wife’s anniversary. We will definitely be back. The food was amazing. The wedding In the hotel was great. The staff was very accommodating. Top notch service. Pura Vida.
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Date of stay: October 2020Trip type: Traveled as a couple
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Response from Lucia Shum, Atención al huésped/Recepción at Isla Verde Hotel
Responded 3 days ago
Dear Jorge V, Thank you for your review on Trip Advisor! We are pleased to hear you and your wife enjoyed your stay with us. We were delighted with all your family, warm and joyful. We are honored they've selected us to celebrate such important event. We look forward to host you again in a near future. All the best,
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Bianca C wrote a review Mar 2020
5 contributions
Stayed here one night and wish I would've stayed here my entire time in San Jose. Cute hotel with very friendly staff. I loved the decor and layout. Very open with lots of natural light and lots of plants
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Date of stay: March 2020
Value
Cleanliness
Service
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Response from Lucia Shum, Atención al huésped/Recepción at Isla Verde Hotel
Responded 3 days ago
Dear BCTRAVEL7, Thank you for your review on Trip Advisor! We are pleased to hear you've enjoyed your stay with us, the decor, and our friendly staff. We look forward to host you again in a near future! All the best,
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Rosieheindl wrote a review Dec 2019
Nosara, Costa Rica14 contributions5 helpful votes
I was in San Jose to renew my passport and stayed at this wonderful hotel. From the moment I arrived I was extremely impressed. The staff are so helpful and are fabulous. The art and the decor of this hotel is Asian and very nicely done. The food is very good and very important the mattress was so comfortable. I would give them ten stars if I could. This is the way a hotel is should be run.
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Date of stay: December 2019
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PRICE RANGE
$78 - $95 (Based on Average Rates for a Standard Room)
LOCATION
Costa RicaProvince of San JoseSan Jose MetroSan Jose
NUMBER OF ROOMS
40
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Frequently Asked Questions about Isla Verde Hotel
Which popular attractions are close to Isla Verde Hotel?
Nearby attractions include LaTina Turner (0.6 miles) and El Pueblo (0.1 miles).
What are some of the property amenities at Isla Verde Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Isla Verde Hotel?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Isla Verde Hotel?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Isla Verde Hotel?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Isla Verde Hotel?
Conveniently located restaurants include Taste of India506, Sash Restaurant, and El Mundo de Noam.
Are there opportunities to exercise at Isla Verde Hotel?
Yes, guests have access to a fitness center during their stay.
Does Isla Verde Hotel have an airport shuttle?
Yes, Isla Verde Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Isla Verde Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Isla Verde Hotel?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Chinese.
Are there any historical sites close to Isla Verde Hotel?
Many travelers enjoy visiting Teatro Nacional Costa Rica (3.5 miles), Ruinas de Ujarras (4.4 miles), and Chepeteando/ San José a pie (3.5 miles).