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Sheraton San Jose Hotel

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Traveler (281)
Room & Suite (232)
Dining (111)
Overview
Route 27, 350 Metros Oeste Multiplaza, Escazu 10203 Costa Rica See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
Dec 2Dec 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,042)
Filter reviews
513 results
Traveler rating
284
148
41
15
25
Traveler type
Time of year
LanguageEnglish
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284
148
41
15
25
Show reviews that mention
All reviews rooftop bar san jose casino attached costa rica top floor ivory bar hotel guests nice hotel i highly recommend this hotel rooms are modern multiplaza mall free shuttle taxi service steam room lobby area fitness center multi plaza
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1 - 5 of 513 reviews
Reviewed 4 days ago

Only recommendation is I had to ask for additional towels and wash clothes. I had a guest registered with me and the maid would only leave one towel and washcloth. Otherwise it was a great hotel and I will recommend it to family and friends!

Review collected in partnership with this hotel
Thank Eva G
Reviewed 1 week ago

The hotel has a good location for a meeting in the Intercontinental Multiplaza Mall. You have a transfer to a very big mall and to a different "city" outside of the Costa Rica´s downtown. This is the most important negative point for the location. The...More

Thank DamEduCon
Reviewed 2 weeks ago

Stayed there with some friends for the weekend to have some fun. We went to the Casino to enjoy and of course to gamble. The first negative thing started when i asked to have some cash using my credit card and they charged me 4%...More

Thank OnAir04982041320
Response from Hotel S, Manager at Sheraton San Jose HotelResponded 1 week ago

Dear guest, Thank you so much for share your experience with us. Our sincere apologies for all the inconveniences caused during your stay. We are going to share your comments with the respective Casino team to ensure this kind of situations do not happen again...More

Reviewed 3 weeks ago

Clean, comfortable room. Fantastic breakfast, helpful staff. Never went into the casino but the bar was great and the wi-fi was better than average (not great, but what Hotel is?) I personally choose this hotel whenever I come to San José due to value for...More

Review collected in partnership with this hotel
Thank abusinesstraveler980
Reviewed 3 weeks ago

Why i have given 5 star is because there are not many good hotels in san jose and this one is definitely the best i have stayed in Escazu. I requested higher floor but was given 3rd floor which was a little turn off but...More

Thank Arpit S
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Free Parking
Room Service
Wheelchair access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Center with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Center with Gym / Workout Room
Restaurant
Bar/Lounge
Casino and Gambling
Outdoor pool
Sauna
Details
Price range
$98 - $187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$98 - $187 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveler (281)
Room & Suite (232)
Dining (111)
Pool & Beach (41)
Amenities (26)
Family and Play Areas (7)
Business Center & Event Rooms (1)
Nearby
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Nearby RestaurantsSee all 194 nearby restaurants
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Nearby AttractionsSee all 25 nearby attractions
Multiplaza
356 reviews
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Refugio Herpetologico de Costa Rica
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Questions & Answers
Ask a question
chiaster
November 6, 2018|
AnswerShow all 2 answers
Response from Arpit S | Reviewed this property |
contact reservas @ sheratoncr . com Ms Melissa Aguilar works at reservation.
0
Votes
chiaster
November 6, 2018|
Answer
Response from Gabriel P | Reviewed this property |
Best bet is to call the front desk directly.
0
Votes
271bre
July 24, 2018|
AnswerShow all 2 answers
Response from Art P | Reviewed this property |
Call the hotel please.
0
Votes
Room Tips
"don't go there when u have a disability!!!!!!!!!!!!!!!!!!!!!!!!!"
786stephaniez
Aug 5, 2018
Read review
"Ask for room away from elevator"
WhitneyJTravels
May 13, 2018
Read review
"Do NOT stay on top 3-4 floors from Thursday through Saturday"
andrewaO6010TG
Feb 22, 2018
Read review
"Ask for a room opposite the Casino as I was told it could be a bit noisy."
Joan152
Feb 17, 2018
Read review
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