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Sheraton San Jose Hotel

#5 of 17 Hotels in Escazu
Certificate of Excellence
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Sheraton San Jose Hotel
Sheraton San Jose Hotel
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339 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Los Angeles, California
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 1 week ago

I find that this hotel was really good. The hotel is modern, clean, and has many great amenities which you can read about elsewhere. The bed was comfortable and everything in the room was clean. We're paying about $106 a night and, honestly, I don't think we'll be able to find a comparable room and hotel around this area for... More 

Helpful?
Thank Daiverman
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Everything about this hotel is good. Beds, food And service. It has a Casino in the lobby that is very well attended to, although i am not much of a casino person. IT has a 8th Floor bar And bistro with a Great view And nice ambiance.....the only detail I did not like is that the music from the 8th... More 

Helpful?
Thank Marcelo F
Level Contributor
93 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Overall this is a good hotel- the rooms are clean and nicely decorated. Both the reception staff and the staff at breakfast were absolutely brilliant. There is a very nice bar area downstairs as well as a lively bar area on the roof top. The onsite Resturant on the ground floor is good. There is a wide selection of options... More 

Helpful?
Thank AwA123
2 reviews
5 of 5 stars Reviewed 2 weeks ago

I really enjoyed this hotel! Only got to stay in it for one night, however they made it worth while and somewhere I will stay when I am back in San Jose. The bed was extremely comfortable and the service was top notch. Went to the casino and used the $6 credit that came with booking the hotel and ended... More 

Helpful?
Thank Carolanne B
Ann Arbor, Michigan
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

With regards to everything besides internet/TV (room quality, staff, ect), this will be the best value for any hotel you'll find in Costa Rica. Internet is inexcusably spotty/slow for San Jose (internet at hotels I've stayed at within 1 km is lightning fast), and no English TV news channels (i.e. 0, not even CNN International); SPG Aloft (1 km away)... More 

Helpful?
Thank Eli B
Kempten, Germany
Level Contributor
41 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Last visit to this hotel was like 3 months ago and everything was negative including the Casino. This time honestly things are much better, room(415) was excellent, clean and everything was ok. I must say the front desk service is excellent, they confirm that they are professional. We had a dinner in the 8th floor, the menu is very poor,... More 

Helpful?
Thank Hanzbeer
Ann Arbor
Level Contributor
266 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This looks like a nice hotel. It has pretty big casino with all the usual casino games except for craps. This casino is the most high end that I have seen in Costa Rica. It is the size of casinos in Columbia. Bigger than Canadian and Smaller than Las Vegas resorts. They have poker tournaments on a regular basis as... More 

Helpful?
Thank waterdance
Cesar R, General Manager at Sheraton San Jose Hotel, responded to this review

Dear Guest Thank you very much for your invaluable comments. We already transmit your opinion to the administration of the Grand Casino and we are all very happy to know that you really enjoyed our facilities. Thank you very much for your visit and comments!! Hope to see you soon!! Best Regards, More 

Medellin, Colombia
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The negatives: Not one English speaking news channel. Insufficient power outlets at the work space. Positives: Friendly staff, quick elevators, modern, clean, nice buffet, good location w/easy access to the 27 toll-road, decent room service, outstanding shower, nicest casino I've seen in San Jose (but no craps table). Wifi speed was Ping: 1 ms / Download: 20 mbps / Upload:... More 

Helpful?
Thank Gringoscazu
Cesar R, General Manager at Sheraton San Jose Hotel, responded to this review

Dear Guest Thank you very much for showing us the different aspects from your experience, your comments are very important to our improvement. We had some inconveniences with our provider, but we are about to have the english channels again. Thank you for staying with us and hope to see you soon. Best Regards, More 

Montreal, Canada
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

5-star accommodations, great front desk reception and excellent buffet breakfast. Best for business travel or transiting stay, but it is a bit far from the main San Jose attractions. Did not venture to but there is s casino attached to the property if that's your thing. There's also bar ink the 8th floor which I'm informed is the place to... More 

Helpful?
Thank Trevor L
Cesar R, General Manager at Sheraton San Jose Hotel, responded to this review

Dear Guest We always appreciate the comments from our guests, thank you very much for sharing your experience. We work every day to offer a memorable service to our guests and it is very recomforting to know that you received a great service. Thank you for staying with us, hope to see you soon!! Best Regards, More 

Level Contributor
4 reviews
5 of 5 stars Reviewed June 10, 2016 via mobile

I stayed here with my girlfriend for a few nights and I had a great time. The hotel is modern and situated close to a large mall with decent shops and a cinema. The rooms are well decorated and the beds are really comfy. There is a casino at the hotel which is very nice and had live music. The... More 

Helpful?
Thank PaulSmithLA
Cesar R, General Manager at Sheraton San Jose Hotel, responded to this review

Dear Guest We are very happy about your comments and we are satisfied to know that you consider us a great hotel. Our main objective is to have satisfied guests and we hope you to visit us soon again. Best Regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Classic Room, Two Double Beds (47)
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Club Executive Room, King Bed with Balcony (57)
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Multilingual Staff

Additional Information about Sheraton San Jose Hotel

Address: Route 27, 350 Metros Oeste Multiplaza, Escazu 10203, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range: $97 - $178 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton San Jose Hotel 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
Sheraton San Jose Hotel Costa Rica/Escazu
Hotel Style:
#1 Luxury Hotel in Escazu
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