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Sheraton San Jose Hotel

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#5 of 17 Hotels in Escazu
Certificate of Excellence
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Sheraton San Jose Hotel
Sheraton San Jose Hotel
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364 Reviews from our TripAdvisor Community

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Showing 233: English reviews
Marseille, France
Level Contributor
5 reviews
4 of 5 stars Reviewed 4 days ago NEW

Slept there 2 nights arriving in CR and departing, it was a good deal as I moved to Manuel Antonio. The room is excellent and the bed is amazing Confortable . The hotel has a nice Casino and I enjoyed playing a little bit. The breakfast was very good but the food in the 6 the floor was not ok.... More 

Helpful?
Thank skhira3050
Level Contributor
58 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

The staff was great, the rooms were very well-appointed and new. Shower was perfectly designed so you could turn it on without getting wet. Bed was massive and super comfortable. One of Sheraton's newer properties and done very well. Only complaint is that my thermostat did not go below 21C (75F) and I couldn't sleep the first night. I called... More 

Helpful?
Thank Max W
Tampa, Florida
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

As a platinum member of SPG, I've stayed at many Sheratons. This is one of the good ones. They provided an upgrade to a suite (639) on the club level, which was a very nice room with a great balcony and view of the valley. Nice staff, who provide a very nice welcome gift as well. My only gripe was... More 

Helpful?
Thank jpmthumb42
Sheraton S, General Manager at Sheraton San Jose Hotel, responded to this review

Dear Guest Thank you very much for sharing your experience with us, your comments are very important to our improvement. We are very satisfied to know that you really enjoyed your stay and we hope you to continue staying with us. Hope to see you soon!! Best Regards! More 

Level Contributor
7 reviews
4 hotel reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

It's a great hotel .. really nice stay.. staff are extremely friendly. The breakfast buffet is amazing.. Overall great service .. great WiFi and they also do have a great roof top bar and restaurant.. also a decent gym. Negative: pool.. I wouldn't call it a pool.. more like a big tub..

Helpful?
Thank Murali P
Oakville
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We enjoyed the Sheraton only for one night before your flight. Thumbs up to the designer as this place is beautiful. The staff was always friendly and professional and we appreciated that we were able to check in with English speaking staff. Sorry our Spanish is not the greatest. The breakfast was amazing, good quality food and the attention to... More 

Helpful?
Thank Tings
Atlanta, Georgia
Level Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My expectations were blown away. I expected a simple Sheraton. Not at all. The only drawback if you consider it one, is that it is out of the city, and a good way from the airport, but worth the car, bus, or taxi. A big Mall within walking distance is also a great plus for many. (Expat part of town).... More 

Helpful?
Thank Greg S
Singapore
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Sheraton San Jose is a very professionally run hotel. The staff, the rooms, every thing was first rate. The breakfast was one of the highlights ---- certainly the best breakfast I had in Costa Rica with great local dishes, fresh juices and the best Costa Rican coffee.

Helpful?
Thank Jonathan H
Beaverton, Oregon
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 5 weeks ago

We checked in after a long day and were tired. Took our bags to the room and went down to the attached casino for a meal and a beer for me and a glass of wine for my wife. My wife had been drinking a little on the trip and they refused her service. I clearly was not impaired but... More 

Helpful?
Thank Robert L
Los Angeles, California
Level Contributor
55 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed August 21, 2016 via mobile

If you're looking for clean spacious rooms, good food, friendly staff, and great location this is the hotel you should stay in. Often compared to InterContinental next door, Sheraton is more functional option. All the amenities but less cluttered. Great gym, sauna and wifi. Restaurant on top floor turns into a club on Thursday, Friday and Saturday - great option.... More 

Helpful?
Thank Beenover60countries
Ottawa, Canada
Level Contributor
284 reviews
275 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 stars Reviewed August 21, 2016

Booked via SPG for 97 $US a night for 2 nights. Got in the evening and discovered a beautiful lobby, and a good check in, friendly. The room was decent sized, modern, with a great king bed, modern bathroom, nicer rainfall shower, 50 inches TV with a few English channels, free wifi, fridge, nice view. The top floor has the... More 

Helpful?
Thank Lubiere
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff

Additional Information about Sheraton San Jose Hotel

Address: Route 27, 350 Metros Oeste Multiplaza, Escazu 10203, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range: $97 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton San Jose Hotel 4*
Number of rooms: 171
Reservation Options:
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Also Known As:
Sheraton San Jose Hotel Costa Rica/Escazu
Hotel Style:
#1 Luxury Hotel in Escazu
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