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Hotel Alta Las Palomas

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Alto de Las Palomas Sobre Carretera Vieja A Santa Ana, Escazu 10901 Costa Rica
Lowest prices for your stay
Expedia.com
$222
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Free cancellation until 01/28/22
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$222
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Free cancellation until 01/28/22
Trip.com
$170
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Booking.com$237
Priceline$172
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (238)
360
Panoramas (13)
Room & Suite (168)

About

#2 of 12 hotels in Escazu
Location
Cleanliness
Service
Value
Hotel Alta Las Palomas is a collection of 23 rooms with private balconies and expansive views of Costa Rica's central valley. This means you'll often find an adventure-weary traveler dining at la luz restaurant+bar, kicking back and soaking up the views after an epic expedition, or regrouping to head out again. Their roomy balconies leading you to an exotic garden scene, or if staying in the master suite, the mountains, and volcanoes beyond Valle de Santa Ana. Local organic farmers supply the ingredients for la luz restaurant+bar whose menus feature an eclectic mix of influences. Let our chef indulge your senses with an exquisite culinary experience at la luz restaurant+bar, renowned as one of the best restaurants in San Jose.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Free breakfast
Highchairs available
Airport transportation
Business Center with Internet Access
Wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Massage
Baggage storage
Concierge
Non-smoking hotel
Sun terrace
Umbrella
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Flatscreen TV
Walk-in shower
Room service
Safe
Seating area
Telephone
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Business
Languages Spoken
English, French, Spanish, Farsi
551Reviews13Q+A100Room tips
Traveler rating
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Time of year
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Popular mentions
Alex B wrote a review Jan 8
Hermosa Beach, California12 contributions4 helpful votes
We stayed at Hotel Alta Las Palomas over Christmas and New Year Eve in 2021. I wish that I could say that we had a great time at the hotel, but we had multiple issues throughout our stay. It felt like hotel staff saw us as second-class guests, and did not actively help us resolve our issues, which included: 1. Our flight in was delayed, and we let the hotel know that we would arrive close to midnight. There may have been a miscommunication between the hotel and the Small Luxury Hotel brand, but regardless, they cancelled our first night there. When I tried to resolve it, the hotel manager/owner, Alex said something to the effect of, "as long as we get paid, it's no problem." While this is true, it really didn't help solve the issue on my side. When I tried to follow up with Alex with additional information, my call was ignored, and I did not receive a call back. It was frustrating that they did not actively help resolve the issue in any way. 2. The hotel closes its gates and doors at 10 pm. This is frustrating when you are getting back late from a tour, and it is hard to get someone to help you get into the property or retrieve your room key. 3. When we asked the front desk/concierge to help us find things to do, they never followed up with any information despite multiple requests. It felt a bit passive-aggressive, like they didn't want to help, and just kept saying that they will look into things and let us know. While the property itself is pretty and has a good view, my experience here has left me with doubts about the property and the caliber of hotels and service at the Small Luxury Hotel brand in general. I would not recommend staying at this property unless you get a really good deal.
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Date of stay: December 2021
Value
Service
Sleep Quality
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Response from Juanita Miranda, Owner at Hotel Alta Las Palomas
Responded 1 week ago
Dear Mr. Bau. Thank you for your stay at Hotel Alta Las Palomas. You had already sent this same review to another reviewing venue. Our answer remains the same. The situation that caused the original conflict with your reservation was completely out of our control, and we worked very hard to get it sorted out which we did during your stay. Regarding our hours of operation I clarified that we must adjust ourselves to the Ministry of Health regulations regarding Covid 19, as is the situation around the world. We do provide a number to call for two people who are here throughout the night waiting for those customers who have reported a late arrival. The concierge has assured me that they asnwered all and any requests you had. Our customers are our reason for being hosts and hoteliers, and they are our priority. We appreciate your comments regarding our property and facilities, which are very unique as you say. All your comments have been passed on to our front desk and our management team. Thank you and best regards. Juanita Miranda, General Manager
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NYC Travelers wrote a review Dec 2021
New York City, New York30 contributions14 helpful votes
This hotel is located a bit outside of town, but we were ok with that. Each room has spacious balconies with views of the town and mountains, this was one of the buggiest attractions to the property. The staff were all very attentive and gracious, the food was excellent. I would recommend this hotel and visit again.
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Date of stay: December 2021Trip type: Traveled as a couple
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Response from Juanita Miranda, Owner at Hotel Alta Las Palomas
Responded 3 weeks ago
Dear Samanthao456, thank you so much for staying at Hotel Alta Las Palomas and for taking the time to write your review, We really appreciate your kind words about our location, facilities and staff! We are very pleased you had a memorable experience. This encourages us to continue to improve every day. We hope to see you again very soon! Best regards, Juanita Miranda, General Manager
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cobblehill wrote a review Oct 2021
New York42 contributions35 helpful votes
We loved our stay. It has the feel of a villa. Our suite was large and full of character, the views from the patio were lush, and the food and service were lovely. Though it’s not far from San Jose or the airport, the location on the hills feels like a true escape. We definitely plan on returning.
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Date of stay: October 2021Trip type: Traveled with family
Room Tip: It’s easy and inexpensive to get around via Uber. And we took a walking tour called “Bites and...
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Response from Juanita Miranda, Owner at Hotel Alta Las Palomas
Responded Oct 25, 2021
cobblehill Dear cobblehill, thank you so much for staying at Hotel Alta Las Palomas and for taking the time to write a review for us. We so appreciate your great description of our property and our service. Your comments encourage us to continue improving every day! We hope to welcome you back very soon. Best regards, Juanita Miranda General Manager
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Robert W wrote a review Aug 2021
Frankfurt, Germany145 contributions38 helpful votes
We stayed there for 1 night - perfect if you arrive from San José Airport, it takes you 30/40 minutes by taxi. Very nice and clean rooms and an excellent service at the reception and restaurant. Dinner and breakfast was very good, also the wine Menue. Wonderful garden and pool, we really enjoyed it!
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Date of stay: August 2021Trip type: Traveled as a couple
1 Helpful vote
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Response from Juanita Miranda, Owner at Hotel Alta Las Palomas
Responded Sep 9, 2021
Dear N5682NTrobertw, thank you for staying at Hotel Alta Las Palomas and for taking the time to write a review of our property and our staff. We are so pleased you had a memorable experience with us and its very nice to know that we are doing things right. We hope to see you again very soon! Best regards, Juanita Miranda, General Manager
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Susan M wrote a review Mar 2021
Asheboro, North Carolina6 contributions2 helpful votes
We stayed at Hotel Alta for five nights and thoroughly enjoyed the time. The hotel is situated at the crest of a ridge and the night view from the balcony was extraordinary. The grounds are also beautiful, especially the area around the pool. The room was large and well decorated. We recommend the 4th floor, which was convenient and high enough for a great view. There were occasional problems with the water pressure but nothing that didn't resolve itself it a reasonable amount of time. TV stations were not available, but the wi-fi was excellent and secure. It is about a 30-minute drive to the city center and about 10 minutes to the center of Escazu. Breakfasts are generous and good. We also ate dinner every night in the restaurant, a beautiful setting. The dining room has large open windows and the extremely professional wait staff was masked so we felt quite safe. The food was superb and varied. The front desk staff was very helpful, especially with getting our Covid tests and results. Highly recommend for a relaxing stay with personalized service.
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Date of stay: February 2021
Cleanliness
Service
Sleep Quality
Room Tip: The fourth floor is only one floor up from the lobby and has great views.
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Response from Juanita Miranda, Owner at Hotel Alta Las Palomas
Responded May 14, 2021
Dear Susan, Thank you so much for staying at Hotel Alta Las Palomas, and for taking the time to write such a great review. We are so pleased you had a memorable experience with us! Your comments will be shared with our staff and management team. We like to know what we are doing well and what we can improve to be even better. We hope to see you again very soon. Best regards, Juanita Miranda Public Relations
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PRICE RANGE
$127 - $258 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
alta hotel escazu
LOCATION
Costa RicaProvince of San JoseSan Jose MetroEscazu
NUMBER OF ROOMS
23
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Frequently Asked Questions about Hotel Alta Las Palomas
Which popular attractions are close to Hotel Alta Las Palomas?
Nearby attractions include Top Travel Costa Rica (2.3 miles), Travel Around Costa Rica Transportation and Guides (2.9 miles), and Museo de Arte Costarricense (4.7 miles).
What are some of the property amenities at Hotel Alta Las Palomas?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hotel Alta Las Palomas?
Top room amenities include air conditioning, a flat screen TV, and blackout curtains.
What food & drink options are available at Hotel Alta Las Palomas?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Alta Las Palomas?
Yes, free parking is available to guests.
What are some restaurants close to Hotel Alta Las Palomas?
Conveniently located restaurants include Avatar Indian Cusine, Park Cafe, and Taj Mahal Heredia.
Are there opportunities to exercise at Hotel Alta Las Palomas?
Yes, guests have access to a pool and a sauna during their stay.
Does Hotel Alta Las Palomas have airport transportation?
Yes, Hotel Alta Las Palomas offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Alta Las Palomas?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Alta Las Palomas offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Alta Las Palomas?
The staff speaks multiple languages, including English, Spanish, French, and Farsi.