We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Real InterContinental Costa Rica at Multiplaza Mall

Show Prices
#6 of 16 Hotels in Escazu
Certificate of Excellence
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Real InterContinental Costa Rica at Multiplaza Mall
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,075 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 731: English reviews
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW via mobile

Stayed in the executive club. I am a fan on having a separate breakfast for the executive tower, and free happy hour with snacks and drinks. Rooms were comfortable and luxurious [though they should provide more bottled water]. The hotel itself is very nice, with at least four restaurants for dining options [I only tried the factory lobster and steak,... More 

Helpful?
Thank Robert L
Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Robert L Thank you for preferring us and for giving us a great review. It was a pleasure to serve you and to fulfill your expectations. I agree with you, our gym is greatly equipped, it has all the machines you could want. I also concur with your statement on the Club Tower breakfast, it has fantastic food and... More 

Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 days ago NEW via mobile

My husband and I have stayed at this resort 3 or 4 times this year and each time seems to get worse with this last stay the worst and last for us! We stay in the club tower each time. This time we checked in we were given what looked like they're worst room and when we got to it... More 

Helpful?
Thank Cindy P
Ricardo M, Club Tower Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Cindy P Please for give us for the unexpected incidents that occurred during your stay. It is our mission to meet our guests' expectations, and we are sorry we could not fulfill yours. I will take it upon myself to make things right. If you could kindly send me an email with more detailed information, it would be greatly... More 

Ormond Beach, Florida
Level Contributor
91 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 6 days ago NEW

The Intercontinental is a seriously nice hotel. The rooms are very lovely and the grounds are well manicured with handsome plants and a very nice pool. The lobby also serves as a bar during the evenings with music and many people just enjoying the social atmosphere. The hotel was very clean and up to date with all the amenities you... More 

Helpful?
Thank elderlygourmet
Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear elderlygourmet Thanks for preferring us and for your great review full of positive observations. It is our mission to meet our guests' expectations and I am glad we were able to fulfill yours. You are right, our lobby is very lively, it provides a great atmosphere if you want to socialize with family and friends. It was a pleasure... More 

Sao Paulo, SP
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 week ago

At least 3 different restaurant options inside hotel from italian to steak/fish style. Nice rooms, very clean. Near a shopping mall where you can eat, buy some stuffs and see a good movie if you like. Very good breakfast, with a very nice view of swimming pool. Good Internet access. Also used one of their conference rooms. Good space and... More 

Helpful?
Thank Marcello I
Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Marcello I I want to thank you for choosing to stay with us during your time in San Jose, and for giving us such a highly positive review. It is our mission to meet our guest's expectations, and from reading your review it seems like we did with yours. You are right, we are conveniently located next to Multiplaza... More 

New Jersey
Level Contributor
84 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 2 weeks ago

The thing I've always liked about Costa Rica is that it feels small and personal and my favorite hotels here have reflected that. This is a fairly standard Intercontinental that would feel right in a big cosmopolitan city, but it feels too big and out of place for Costa Rica. I'll give it the benefit of the doubt because Costa... More 

Helpful?
Thank wheelie07042
Ricardo M, Front Desk Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear wheelie07042 I am deeply sorry for the inconveniences that you experienced during your stay at our hotel. It is our mission to meet our guests' expectations, I am sorry we where not able to fulfill yours. We will analyze our internal processes in order to single out what caused the problems you had. It would be great if you... More 

Mississauga, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

This is a normal standard that I expect from Intercontinental, restaurants are especially good and I enjoyed our six day stay there, the breakfast buffet was magnificent and had anything you could want to start your day. If you get a taxi from anywhere than at the hotel be sure to ensure it is an official Taxi.

Helpful?
Thank graham201622
Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear graham201622 Thank you for the positive observations regarding our hotel. It is our mission to meet our guests' expectations, and in your case it looks like we did, this always makes us happy. I hope you come back soon! Warm regards, Ricardo Menendez More 

Hamilton, Bermuda
Level Contributor
8 reviews
Reviewed 3 weeks ago

As soon as we pulled up in front the hotel I knew I had gotten my moneys worth. The hotel is well manicured on the outside and as soon as we stepped inside we were pleased with how clean and modern the hotel looked. The concierge that served us at the check in desk was very pleasant at first but... More 

Helpful?
Thank aclaldred
Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear aclaldred Thank you for the extremely positive detailed review. We are glad you had a great stay and it gives us the extra pleasure that a rewards member left so satisfied. It is our objective to meet our guests' expectations and it looks like in your case we did. I noticed you mentioned the coffee in the room not... More 

Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

When I first had to come to Costa Rica I was told that this is where we would be staying. When I arrived, I was quickly impressed by the size and beauty of the hotel. Staff was friendly and helpful. On this trip I only really had one night to enjoy the hotel, but the food was amazing! There was... More 

Helpful?
Thank christopher p
Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear christopher p I am glad you had a great stay at our hotel, it is our mission to meet our guests' expectations and it looks like we did in your case. I agree with you, this is a very large and spacious hotel, and the food from our four different restaurants is amazing like you said. I hope you... More 

Duque de Caxias, RJ
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

This Hotel is excellent, the accommodations are great, the internet works very well. Totally recommend, the location is very good and the hotel have a lot of amenities. To work or vacation definitely is a good choice.

Helpful?
Thank MysteryRJ
Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear MysteryRJ It pleases me to read how satisfied you seem to have been during your stay at the hotel. It is our mission to meet our guests' expectations, and I am glad we accomplished that with you. You are right, our internet is quite fast, we just upgraded to highest speed possible. We hope you come back soon! Best... More 

Costa Rica
Level Contributor
3 reviews
Reviewed 4 weeks ago

The hotel staff is friendly, service amazing and the rooms are spacious, clean and the mall is just across the street in case you forgot something. The spa is awesome! Highly recommended. Even though the hotel is near a busy street rooms isolate noise and you don't hear a thing.

Review collected in partnership with this hotel

Helpful?
Thank AdriIngianna
Ricardo M, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Adrilngianna Thanks for your extremely positive review regarding our hotel, I am pleased that you made use of our Spa as well, and that you enjoyed it. You are right, all of our rooms have noise cancelling windows, that are black out as well. So the noise from outside will never bother anyone's relaxation. I hope you come back... More 

Questions? Get answers from hotel staff and past guests. Ask a question

787 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (361)
Viewed
Pool/Beach Area (39)
Viewed
Hotel & Grounds (56)
Viewed
Room/Suite (56)
Viewed
Bathroom (24)
Viewed
View from Room (16)
Viewed
Dining (15)
Viewed
Other (155)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (357)
Viewed
Amenities (11)
Viewed
Deluxe Room (40)
Viewed
Executive Club Room (49)
Viewed
Master Suite (55)
Viewed
One-Bedroom Suite (54)
Viewed
Pool (10)
Viewed
Presidential Suite (74)
Viewed
Dining (36)
Viewed
The Hotel (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (69)
Viewed
Hotel & Grounds (7)
Viewed
Room/Suite (11)
Viewed
Bathroom (6)
Viewed
Dining (18)
Viewed
Pool/Beach Area (6)
Viewed
Business Center/Function Rooms (3)
Viewed
View from Room (1)
Viewed
Family/Play Areas (1)
Viewed
Other (16)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Escazu
0.1 mi away
Sheraton San Jose Hotel
1.7 mi away
Wyndham Garden San Jose Escazu
4.3 mi away
Hotel Grano de Oro San Jose
Show Prices
Show Prices
Show Prices
0.9 mi away
Residence Inn San Jose Escazu
3.1 mi away
Hilton Garden Inn San Jose la Sabana
1.1 mi away
Hotel Alta Las Palomas
Hotel Alta Las Palomas
#2 of 16 in Escazu
341 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The InterContinental San Jose at Multiplaza Mall is ideal for business and leisure, we invite you to discover this urban retreat in the heart of Escazu, San Jose’s most exclusive neighborhood. The hotel is located within the city's most prestigious shopping mall complex, where you will find upscale stores, bars and the finest restaurants. Escazu Corporate Center and Plaza Roble Corporate Center are just a short stroll away from the hotel. This San Jose, Costa Rica hotel features the hottest concepts in entertainment and dining, including four trendy and lively concept restaurants: The Market, Factory Steak and Lobster, NAU Sushi Lounge and Alfredo Trattoria. The hotel´s full service spa blends with nature, it is perfect for guests that want to escape and relax in our outdoor massage rooms or enjoy our Finnish sauna, Vichy showers, vapor baths or an array of other relaxing massage treatments. The hotel´s updated fitness center overlooks serene tropical gardens, a Jacuzzi and three heated outdoor pools. For meetings and events, the hotel offers a new Corporate Center with thirteen modern event rooms and a ballroom that can accommodate up to 3,000 people. All guestrooms are designed to fulfill the needs of today's global traveler; with streaming speed internet, soundproof windows, total blackout curtains, bedding with 300 thread count Egyptian cotton sheets, LCD TVs, alarm clock with mobile docking station, wireless telephone and more. On the second floor of our Club Tower guests will find the exclusive Club InterContinental lounge, where they can enjoy complimentary breakfast, afternoon cocktails and hors d'oeuvre. Real InterContinental San Jose at Multiplaza Mall is just 9 miles away from Juan Santamaria International Airport. On your next visit to San Jose, stay at the place to be in Escazu, where work and play blend perfectly. ... more   less 

Additional Information about Real InterContinental Costa Rica at Multiplaza Mall

Address: Prospero Fernandez Highway | In front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range: $171 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Costa Rica at Multiplaza Mall 4.5*
Number of rooms: 372
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Travelocity, IHG, Priceline, Agoda and Odigeo so you can book your Real InterContinental Costa Rica at Multiplaza Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Real Intercontinental Hotel And Club Tower Costa Rica
Intercontinental Hotel Escazu
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu
Hotel Style:
#3 Green Hotel in Escazu
#3 Business Hotel in Escazu
#5 Romantic Hotel in Escazu
#6 Family Hotel in Escazu
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Real InterContinental Costa Rica at Multiplaza Mall staff and other travelers.
11 questions
Ask a question

See all questions (11)

Questions? Get answers from Real InterContinental Costa Rica at Multiplaza Mall staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“We were on the 5th floor so the room was very quiet and away from traffic.”
 of 5 bubbles elderlygourmet, 6 days ago | Read review
“All the rooms seem excellent, but go for one overlooking the pool”
 of 5 bubbles graham201622, 3 weeks ago | Read review
“Ask for a room in front of the pool, the view is amazing”
 of 5 bubbles MysteryRJ, 3 weeks ago | Read review
“Standard room or luxury tower”
 of 5 bubbles coolforest, 4 weeks ago | Read review
“If you want an even better experience, go the executive tower, you will get a happy hour to start your evening and it's less crowded.”
 of 5 bubbles Gary_Fonseca, Oct 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay