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Real InterContinental Costa Rica at Multiplaza Mall

#6 of 17 Hotels in Escazu
Certificate of Excellence
GreenLeadersBronze level
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Real InterContinental Costa Rica at Multiplaza Mall
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978 Reviews from our TripAdvisor Community

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Showing 679: English reviews
A TripAdvisor Member
5 of 5 stars Reviewed 4 days ago NEW via mobile

I just wanted to say thanks so much for a really superb stay at your hotel. The rooms are well fitted out, spacious and comfortable. The facilities and amenities are top class. The food is excellent. But what makes this hotel really superb is the staff. They are all simply amazing !!! And I'd like to mention them individually. To... More 

Helpful?
Thank A TripAdvisor Member
Forest Lake, Minnesota
1 review
2 of 5 stars Reviewed 1 week ago

BEWARE!!! We paid close to $300.00 a night to stay in the Club Tower which is across the ballroom and there was a wedding with REALLY LOUD music playing after 1:00 in the morning. We called the front desk at 12am to ask when the music would be done and we were told "It shouldn't be much longer." Then called... More 

Helpful?
Thank Starfish8888
Houston, Texas
Level Contributor
76 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel stands out. Elegant, modern, oversized rooms with tasteful decor and appointments. A very large bathroom with seperate shower and tub area. The bed linens and pillows are plush and exquisite. I enjoyed the breakfast each morning. Good variety and well prepared. The Costa Ricans are very warm and hospitable. The staff was attentive and service minded. Though I... More 

Helpful?
Thank Jmwitty
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

I just love the breakfast, so full of options. It was very nice to have breakfast with thIs view of the restaurant to the swimming pool. The gym was awesome with more than one treadmill, bikes and weights equipment to do some lifting. The swing pool was beautiful. The bed really really comfy! I love the shower and the bath... More 

Helpful?
Thank Cintia S
Paris, France
Level Contributor
166 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A great hotel in a great location. Nice big rooms, a fantastic variety of restaurants and top notch spa and gym. The service is excellent and the buffer breakfast very satisfactory. Furthermore in a walking distance you are in the best shopping mall of San Jose.

Helpful?
Thank savask
Santa Tecla, El Salvador
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Good food, friendly staff, comfortable rooms. I participated in a two day meeting and wished I could have stayed longer to enjoy the premises. Diverse room amenities, very varied and high quality breakfast buffet

Helpful?
Thank AVSZ2013
Ricardo M, Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear AVSZ2013, Thank you for choosing us in your last visit to San Jose, it is a pleasure to here everything during your stay was good and according to your expectations. We hope you come visit us very soon and discover everything you might have missed of the hotel because of your busy schedule. Best regards, Ricardo Menendez More 

New York
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

The hotel was beautiful, pool was great, food was also amazing. But the service at the front desk at check in, during the stay, and at check out could have been improved. Just not a very warm and friendly service from the staff. The ATM machine was not working most days during my stay and the staff wasn't very helpful... More 

Helpful?
Thank WhereOnEarthIsShe
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear WhereOnEarthIsShe, Thank yo very much for commenting on your last visit to our Hotel. We really appreciate all your comments. I am very sorry to hear you found some inconveniences during your stat with us, specially in the service given during your stay. On behalf of all the front desk department I apologize for not making your stay memorable,... More 

Manuel Antonio National Park, Costa Rica
Level Contributor
58 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A wonderful hotel in a great location......close to shopping, medical and business appointments.......having recently broken my foot.....I am on crutches and needed assistance with a few things.....the bellmen were always there to help.....with a smile.....room service made meals easy and it was quick and very good......(especially the cheesecake!).......thanks for all of the extra help and I'll see you again! Tulemar... More 

Helpful?
Thank TulemarDave
Ricardo M, Gerente at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear TulemarDave, Thank you very much for your nice comment. I am very happy to hear that during your last visit you found our team of help when needed because of your broken foot. We hope you get better very soon, and we will receive you with a big smile. Thank you for choosing us. Best Regards, Ricardo Menendez More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Good hotel, nice breakfast, reasonably staffed room service, good facilities, helpful friendly staff. Concierge offers tour services providing information on tours for tourists. Spa is really nice good Fabio.ities and staff in spa are lovely.

Helpful?
Thank Nadia C
Ricardo M, Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Nada C, Thank you very much for choosing us in your last visit to San Jose! We are very happy to hear that during your last stay, you enjoyed your experience with us and enjoyed the facilities and the service given during your stay. We hope you visit us very soon! Best Regards, Ricardo Menendez More 

1 review
3 of 5 stars Reviewed June 20, 2016 via mobile

We spent 6 nights in the club tower. All great, very good restaurants, great people until we were asked to pay cash 1 USD to post a card already stamped by the receptionist. First time in my life! I asked the taxi driver to do it, it was free! I would recommend the Italian restaurant

Helpful?
Thank Francis E
Ricardo M, Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this review

Dear Francis E, Thank you very much for choosing our Real InterContinental at Multiplaza Mall Hotel. It is a pleasure to hear that during your last stay everything was of your convenience. We are sorry to hear you were disappointed when trying to post a card, but we do have a fee for the stamps. We hope you come visit... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
The InterContinental San Jose at Multiplaza Mall is ideal for business and leisure, we invite you to discover this urban retreat in the heart of Escazu, San Jose’s most exclusive neighborhood. The hotel is located within the city's most prestigious shopping mall complex, where you will find upscale stores, bars and the finest restaurants. Escazu Corporate Center and Plaza Roble Corporate Center are just a short stroll away from the hotel. This San Jose, Costa Rica hotel features the hottest concepts in entertainment and dining, including four trendy and lively concept restaurants: The Market, Factory Steak and Lobster, NAU Sushi Lounge and Alfredo Trattoria. The hotel´s full service spa blends with nature, it is perfect for guests that want to escape and relax in our outdoor massage rooms or enjoy our Finnish sauna, Vichy showers, vapor baths or an array of other relaxing massage treatments. The hotel´s updated fitness center overlooks serene tropical gardens, a Jacuzzi and three heated outdoor pools. For meetings and events, the hotel offers a new Corporate Center with thirteen modern event rooms and a ballroom that can accommodate up to 3,000 people. All guestrooms are designed to fulfill the needs of today's global traveler; with streaming speed internet, soundproof windows, total blackout curtains, bedding with 300 thread count Egyptian cotton sheets, LCD TVs, alarm clock with mobile docking station, wireless telephone and more. On the second floor of our Club Tower guests will find the exclusive Club InterContinental lounge, where they can enjoy complimentary breakfast, afternoon cocktails and hors d'oeuvre. Real InterContinental San Jose at Multiplaza Mall is just 9 miles away from Juan Santamaria International Airport. On your next visit to San Jose, stay at the place to be in Escazu, where work and play blend perfectly. ... more   less 

Additional Information about Real InterContinental Costa Rica at Multiplaza Mall

Address: Prospero Fernandez Highway | in front of Multiplaza Shopping Center, Escazu 11856-1000, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Price Range: $169 - $292 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Real InterContinental Costa Rica at Multiplaza Mall 4.5*
Number of rooms: 372
Reservation Options:
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Also Known As:
Real Intercontinental Hotel And Club Tower Costa Rica
Intercontinental Hotel Escazu
Real Costa Rica Intercontinental
Real InterContinental Costa Rica At Multiplaza Mall Escazu
Hotel Style:
#2 Luxury Hotel in Escazu
#3 Business Hotel in Escazu
#3 Green Hotel in Escazu
#5 Romantic Hotel in Escazu
#6 Family Hotel in Escazu
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