Manuel Antonio, Km. 2.7, Manuel Antonio, Quepos 60601 Costa Rica
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#6 of 48 hotels in Manuel Antonio
Location
4.7
Cleanliness
4.9
Service
4.9
Value
4.6
2022 Travelers' Choice Best of the Best
GreenLeaders Platinum level
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Free shuttle or taxi services
Secured parking
Wifi
Pool / beach towels
Infinity pool
Rooftop pool
Pool with view
Adult pool
Outdoor pool
Shallow end in pool
Sauna
Restaurant
Breakfast available
Breakfast in the room
Complimentary welcome drink
Happy hour
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Rooftop bar
Horseback riding
Ski rentals
Snorkeling
Water sport equipment rentals
Aerobics offsite
Bicycle tours
Fishing
Patio
Walking tours
Board games / puzzles
Airport transportation
Shuttle bus service
Taxi service
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Steam room
Adults only
Rooftop terrace
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Sun deck
Sun terrace
Sun umbrellas
Butler service
Doorperson
Umbrella
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Bathrobes
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
Radio
Sofa bed
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Green
Languages Spoken
English, Spanish
Location
50Car recommended
Grade: 50 out of 100
34Restaurantswithin 0.75 miles
7Attractionswithin 0.75 miles
Contact
Manuel Antonio, Km. 2.7, Manuel Antonio, Quepos 60601 Costa Rica
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2322Reviews62Q+A100Room tips
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Tommy S wrote a review Jan 27
Big thanks to Michael and Alex along with the rest of the crew at Gaia. Very helpful and friendly. Chill and accommodating. The messages were also great. We look forward to coming back again. Worth every dollar and minute 🤙
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
Room Tip: Get your WhatsApp game strong.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Fleming, Owner at Gaia Hotel & Nature Reserve
Responded yesterday
Thanks so much!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
Hotel's Favorite
When I first arrived I was escorted up to top by a golf cart then I was greeted by Jose with a complimentary fruit drink at front desk and he was fantastic he showed me around the property and explained all the thing this hotel has to offer and I can text him via what’s app for any questions or concerns I had! Thank you to Nathalie the concierge manager for texting and coming to my room to check on me and for the back massage at the spa I enjoyed that! Everyone here at this resort goes above and beyond to help me and is very friendly and helpful! Now let’s get to the room it was a jungle suite and my fav part was the shower it has a rainfall shower head and 6 jets coming out of it and it was huge and spacious! Also I like the free wifi and we can use our smart tv to watch Netflix, Disney plus and more! Also free complimentary international calls wow! They also have complimentary breakfast which was delicious the fresh fruits, croissants, and banana bread was my fav along with the Costa Rican breakfast! You can also get a ride from security to go to the beach which was convenient! I like how you can see wildlife from my room I saw a sloth, birds, and a monkey on the tree! They do offer covid testing here and they come to the room but it’s $70 US per person. Overall I loved this resort in Manuel Antonio and would def recommend it to anyone!!!…
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Fleming, Owner at Gaia Hotel & Nature Reserve
Responded Jun 1, 2022
Wow, what a glowing review, and we thank you so much!! We're already awaiting your next visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gaia is an amazing boutique hotel that I would highly recommend . We were 2 couples staying for 4 nights in the later half of our vacation. The first half was in the Arenal area staying at Tabacon. The hotel has a great mix of services and amenities, which makes it stand out and an eclectic mix of hotel guests from various age groups and countries. Since the hotel is smaller, you can quickly get to know people from a shared tour, the pool area, or the Sky Bar. On the amenities side, the hotel is located high up with fabulous views from its multi-tiered pool area, restaurant, and Sky Bar. They assign a personal concierge to every room available to you in person or via text, have a shuttle service to the beach and national park, a spa, and a free tour of their own nature preserve. In the nature preserve, they have a Scarlet Macaw program to help re-introduce the bird to this area of Costa Rica. The food at the restaurant is very good and breakfast is ordered from a menu rather than a buffet. Our group loved the croissant french toast and fresh orange juice. We went to the Sky Bar every night before dinner to enjoy the amazing views and sunset. One night we had a small troop of squirrel monkeys visit in the treetops surrounding the Sky Bar. We also saw Scarlet Macaws everyday. The hotel stood out to us in so many ways that if there was a Excellent Plus rating I would give it that. …
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
Room Tip: The pool does not get crowded and there are great floating lounge chairs, which we were able to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Fleming, Owner at Gaia Hotel & Nature Reserve
Responded yesterday
A sincere thanks from our entire staff for the glowing review! Thanks so much for taking the time to post, and PURA VIDA!!!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
You can see pictures to note the beauty of the property and read descriptions of how lovely the suites are. What you don’t know until you visit is the flawless service of Gaia resort. The people who work at the resort from the top down are so kind and hospitable and efficient. Our concierge, Alejandro, never disappointed in responding to our texts and requests. Never impatient or too busy to help us. Such a pleasure to work with. The wait staff and bartenders, shout out to Marcos, always with a smile and ready to provide exceptional service. The cleaning staff, above and beyond, coming by twice a day! The most relaxing vacation I have ever had, we will be back. Truly Pura Vida in Costa Rica!
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Date of stay: January 2023Trip type: Traveled as a couple
Room Tip: Being built on the side of a hill requires lots of stairs, just be aware of that.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Fleming, Owner at Gaia Hotel & Nature Reserve
Responded yesterday
Thanks so much for the great review! We hope to have the opportunity to host you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This was the first time staying here, my mom and I went and chose the PURA VIDA package. We had our own personal concierge, who helped schedule our activities as well as added activities. The entire staff is amazing! Such a beautiful place and they take such great care of you! Such a friendly, peaceful place to visit
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Date of stay: January 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: The pura vida package was so worth it
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Fleming, Owner at Gaia Hotel & Nature Reserve
Responded 1 week ago
We're so happy you enjoyed your time with us! And thanks for the great review!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
At our prior two hotels in CR, everything smooth plus no glitches. At Gaia, the pluses -- wonderful views, good on-site nature tour, decent (not great) free breakfast, and very good restaurant (food was much better for lunch and dinner). Staff generally very good. A few unexpected negatives at this (5-star) price point -- a "confirmation" for the Manuel Antonio park that was cancelled, a room in need of upkeep, spotty Wi-Fi (and TV), gym is a little sad (dumb bells not replaced but the rust was painted over and the paint came off on my son's hands). And we had a few "bugs" that we didn't encounter at other hotels in CR. Michael at Reception was helpful trying to make everything right. Although I wouldn't return with my family, other families may have a better experience.
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Date of stay: December 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Boris Marchegiani, Owner at Gaia Hotel & Nature Reserve
Responded 3 weeks ago
We appreciate and agree with your concerns. Unfortunately, all tickets to the National Park Manuel Antonio had been purchased by scalpers and in all honesty, most hotels were left without the possibility to take care of our own guests. Additionally, our regular hotel employee that guides our guests at the National Park was hospitalized and still even today has not been able to come back to work from a very difficult lung infection. These are not our guest’s problems; they are ours and we take full responsibility for it. However, the only route available for many hotels was to purchase the tickets for the next available date and so we did. Regarding the three TVs and Wifi, our Wifi connectivity is of 300 MB total up and down and normally, no more than 10 mb up and down are used per room. Regarding the TVs we have a 50” Sony and two Sony’s, one in each room, which you are right, and we are changing the two TVs in the rooms immediately. Sorry and thanks for pointing it out. If you decide to visit us again, we will provide you a two-day room credit in your next stay. Best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I wanted to like this place - it is a good location and most of the staff is very nice. The Macaws are beautiful. We might have just had bad luck because the concierge we were assigned to was never on property for the whole week we were there, and the way they are organized that person makes all your bookings and arrangements. What did this mean for us? Pretty much confusion, just about every day, including a car to the airport on our way out that was half an hour late. (We don’t know if we ever actually booked it or it was just a last minute scramble). The rooms are so-so. On the whole, a disappointing ending to what was otherwise a a beautiful area in Costa Rica. I know others had a different experience, but I would never return or recommend it to anyone else. At a minimum if you decide to go, make sure your concierge is going to be on property during your stay.…
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Date of stay: January 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Boris Marchegiani, Owner at Gaia Hotel & Nature Reserve
Responded 3 weeks ago
We certainly appreciate your comments but there are certain other things that the reader and you might want to evaluate. For starters, your concierge tried to get a hold of you on many occasions and none of them panned out. As a matter of fact, the comments from Carlos Soto, front desk concierge, were the following: “She would come to the front desk and we would confirm appointments, including manicure services. We even went to her room to reconfirm the services and although she agreed to the appointments, SHE NEVER SHOWED UP TO ANY WITHOUT EVEN CANCELLING the services.” As for the transport, she first indicated that their flight back left at 3:30 pm from San Jose and agreed to have the transport meet them at 10:30 am at the hotel for Airport pick up. The 10:30 am pick up was reconfirmed, however, believe it or not, at 10 am the guest was yelling at the entrance to the hotel at the top of her lungs because she would lose the flight and it would be our fault. What could we say when many people present knew that her memory was certainly failing. We are sorry about your multiple confusions but, all in all, it was you that did not remember having set appointments, missed them, and even suggested that we were guilty…I can assure you that we were not responsible for your confusions, they are all logged into our Hotel Google Calendar. Regards and hope you get better, you certainly seem to be a good person.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
This Christmas, my husband and I, our 2 adult sons and their 2 friends (6 total) spent 2 weeks in Costa Rica and our last 3 nights at Gaia Hotel and Nature Reserve. We secured 2 rooms, a deluxe suite and a loft deluxe suite. Even though we spend about 50 nights a year in hotels, I almost never write a review. I am feeling compelled to share for the benefit of others. The hotel is built into a steep cliff with many levels and stairs. It felt like a maize trying to get around, perhaps because there wasn’t much signage as we would reach a corner or top of stairs. Leaving the property requires walking down the steep hill, or calling for the golf cart. Going anywhere off property requires a taxi. The staff did a great job getting us checked in, giving us an overview and taking us to our rooms. Throughout our stay they were responsive to our requests, brought us extra blankets, shuttled us in the golf cart up and down the hill, and called for Taxis. Twice we took the hotel shuttle to and from the beach. The hotel was reasonably clean. The towels were nice and the shower had very good water pressure. The mattress was OK, but definitely not luxury. The hotel does technically offer everything they claim on their website. The website shows the hotel has won many best in class awards and claims “5-Star Luxury”-which we assumed included high quality furnishings, consistent design and a well maintained property. We were actually quite shocked at the condition of the grounds. It is in desperate need of updating, major renovation and a professional designer. It is hard to describe, but the furnishings and décor are mismatched and much of it seems old or just very low quality. The lighting is fluorescent and/or bulbs are mismatched throughout the property. The outdoor furniture above the deluxe suite was nothing more than plastic lawn furniture. Everything has many coats of paint caked on with drip marks everywhere. The strategy seems to be, “go touch that up”. Our room had a loose door handle, a broken faucet, missing grout and the toilet seat was too small for the toilet. It seems like so much of the property has been “patched up”. The loft suite felt like a cave with almost no natural light or access to outside, all window panes on all doors have been blacked out, I assume to create privacy. The deluxe suite had more access to nature and natural light. The gym was in sad condition, my husband was able to get a workout in, but left with silver paint on his hands as the dumbbells had even been touched-up with paint. The upper lounge was a nice place to watch the sunset, but after dark, the lighting was very bright and fluorescent, which is a shame, because this area could easily be a sexy cocktail lounge area with some nice warm mood lighting. The layout of the lounge was also odd, with giant overstuffed chairs surrounding two large conference room sized rectangular tables, instead of multiple smaller tables/chairs to create conversation areas like in most lounges. The pools were in extremely rough condition, went to the beach every day. For these 3 nights, our travel agent gave us three choices, this hotel was double to triple the price of the others, we went for the “luxury” as described on the website, but it was not. This hotel would have been OK for half the price. Again, the staff was good and I do feel management cares, they just may not understand industry standards for “5-star luxury”, or how to keep up with property maintenance in an effective way. And yes, we do know the challenges of the damp rain forest and the fact we were in Costa Rica, and not Los Angeles (for example). And yes, travel during Christmas is pricey, but still should have been half the price for the condition of the property.…
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Date of stay: December 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Boris Marchegiani, Owner at Gaia Hotel & Nature Reserve
Responded 3 weeks ago
We should indicate that we have never suffered the abuse that you made our staff go through, that is, from the housekeeping by your sons refusing to have their rooms cleaned, to your inexcusable ripping apart of our seven rooms in the spa. Honestly, how dare you entered every room of the spa, opened every closet and security locker to examine what the material and bedding was and proceeded to unravel the order in which things were kept and …. we even put up with you doing it, although no one should put up with this type of abuse. You are undoubtedly like grand standing and by all measures, an unacceptable abusive guest. We assume that Ms. Lou understands that all hotels in Manuel Antonio are built on hills and that the Gaia’s transportation design has used electric golf cars, to properly transport even clients with limited mobility. What’s more, the trails between the units were design to even transport our guests to their very own room if they so need it. Interesting your comments about everything that you seemed to have touched and how you specialized on only taking pictures of what was wrong. To explain, we had six continuous months of rain in which there was some deterioration, most of which had to do with rust due to rain and salt from the ocean, and generally, it had all been taken care of by substituting the hinges that had spoiled but certainly not all. In your intensive search for whatever was wrong you did find one or two hinges that had to be changed and that we were in the process of changing and that at these points we have replaced. Regarding the bedding, we regret COMPLETELY to differ with your opinion, considering that they were built exclusively for Gaia and are now sold as a luxury mattress for over USD 8000 a piece. It was designed with over 17 layers and have NEVER received any complaints about them, but we understand how someone like you would be the first one. To your shock, the sofas, sofabed and chairs are all less than 1 year old, but again you are the ultimate connoisseur. Regarding your room, you did not indicate any problems with your room, and we must tell you that the rooms are inspected once the guest leaves the room, once the room is made up and finally a checkup prior to the arrival of the guest. WE HAVE NEVER BEEN absent to any request from a guest, and YOU CERTAINLY DID NOT MAKE ANY ABOUT YOUR ROOM…OTHER THAN COMPLAIN IN THIS REVIEW. By the way, we did not appreciate that you booked tours and then didn’t show up or scheduled, blocking other guests for spa treatments, and didn’t even have the courtesy of cancelling them. As for our conclusion, we have received guests that are very demanding and we do not mind that, but we do mind people that spend their vacation annoying our staff members, not attending scheduled events, or even caring as to how it affects others. Furthermore, you are the first guest overreaching their welcome and reaching into levels of intrusion and disrespectfulness that are totally unacceptable.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gaia review Visited during the Christmas week with our teenage son based on the other positive reviews. Overall beautiful property, clean, with very attentive staff who made an effort to learn our names and teach us about their country. Pros: Beautiful lush forest right on the property with a private guided tour included Friendly, attentive staff Huge rooms Nice pool Very timely shuttle service Cons: Some unexpected glitches (considering the price), like no bathroom counter space for toiletries Issues like single waste basket in room, broken safe were promptly addressed Door to bathroom had translucent windows, so using bathroom at night (dark with no nightlight) would light up room. Restaurant menu limited, food just ok. Tried pretty much everything on the menu during 3 day stay. Hotel not close to many other food options, though there are restaurants at the beach, accessible by shuttle. Tips: Take the Reserve tour, wear pants and hiking shoes. Luna restaurant is popular with tourists at other hotels so make reservations. Reserve tour options like the Manuel Antonio Park guided tour and ATV tour (we used Viator option) Overall great trip!…
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Date of stay: December 2022Trip type: Traveled with family
Room Tip: Hiking shoes and pants for the Reserve tour
Restaurant reservations
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Fleming, Owner at Gaia Hotel & Nature Reserve
Responded 4 weeks ago
Thanks for the positive comments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
We spent three nights here at the start of our Costa Rica tour. From 'pre-holiday' communication to the last 'farewell' all the staff were wonderfully friendly, helpful and made the stay all the better! The views from the Gaia are stunning, and the regular fly-past of red macaws will take your breath away. Our room had a private terrace as well as balcony, lounge area, good sized bedroom and bathroom, and although showing some signs of aging, was always super clean and did not distract at all from the excellent experience. It's part of the charm! The food served was lovely and as this was our second time in Manuel Antonio we didn't feel the need to eat elsewhere in the evening! Cocktails were great! (Thanks Riccardo and Alexis!!) in the roof top bar and pool! Highly recommended, would happily stay again! Thanks for a great and memorable stay Boris and all the team! …
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Date of stay: December 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from David Fleming, Owner at Gaia Hotel & Nature Reserve
Responded 4 weeks ago
Our entire staff sends a hearty THANKS for your review! We hope to have the chance to host you again soon, pura vida!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$271 - $507 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gaia hotel and reserve, gaia hotel reserve
LOCATION
Costa RicaProvince of PuntarenasQueposManuel Antonio
NUMBER OF ROOMS
22
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Claim Your ListingGAIA HOTEL & NATURE RESERVE - Updated 2023 Prices & Reviews (Costa Rica/Manuel Antonio)
Frequently Asked Questions about Gaia Hotel & Nature Reserve
Which popular attractions are close to Gaia Hotel & Nature Reserve?
Nearby attractions include Tropical Waterfalls Tour (0.6 miles), Club Karma Lounge (0.6 miles), and Modern Primitive Living (0.08 miles).
What are some of the property amenities at Gaia Hotel & Nature Reserve?
Some of the more popular amenities offered include a swimup bar, a rooftop bar, and free wifi.
Which room amenities are available at Gaia Hotel & Nature Reserve?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Gaia Hotel & Nature Reserve?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Gaia Hotel & Nature Reserve?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Gaia Hotel & Nature Reserve?
Conveniently located restaurants include Manuel Antonio Falafel Bar, Hola India Restaurant Manuel Antonio, and El Arado Restaurant.
Are there opportunities to exercise at Gaia Hotel & Nature Reserve?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Gaia Hotel & Nature Reserve have an airport shuttle?
Yes, Gaia Hotel & Nature Reserve offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Gaia Hotel & Nature Reserve have airport transportation?
Yes, Gaia Hotel & Nature Reserve offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Gaia Hotel & Nature Reserve located near the city center?
Yes, it is 0.6 miles away from the center of Manuel Antonio.
Are any cleaning services offered at Gaia Hotel & Nature Reserve?
Yes, dry cleaning and laundry service are offered to guests.