We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
We arrived and no one was there and waited for at least a half hour before someone came. Situated half way down a hill with no parking and when parking on the street we were given a rock for the tires so the car wouldn’t...More
Unfortunately, this was probably my worst hotel experience ever...and I often do a good amount of research on picking places too. Once I entered the gate, there was water leaking from somewhere all the way down the stairs to the garage leaving puddles and the...More
Surprised to see other reviewers experience the same... We arrived a bit later in the evening and it took half an hour for someone to come open the gate for us. Buzzed any buttons we could find and almost gave up. A neighbor came by...More
Arrived here late night check in and waited about 20 minutes before someone came to give us the key. It is located very far away from other hotels and did not seem safe.
There is no AC except in the bedroom. The phone did not...More
The room is very primitive. After hiking up 3 flights of stairs tripping over construction debris, you arrive at your cabin with No AC. Yes, the rooms have AC, but only one worked. After 1 hour, I explained to Eddie that we can’t stay, it’s...More
1 Thank Dan S
Response from NaturalPacificSuites, Director de Relaciones Públicas at Natural Pacific SuitesResponded January 5, 2018
We offer AC in the rooms not in the living room, We have charges for cancellation after the check-in . All cancellations as for free during by day not by after 8:00pm