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Croc's Resort & Casino

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Av Pastor Dia, Jaco, Garabito Municipality 61101 Costa Rica
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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$156
$148
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Free cancellation until 11/16/21
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$156
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Free cancellation until 11/16/21
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (803)
360
Panoramas (14)
Room & Suite (232)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 03/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 03/11/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 43 hotels in Jaco
Location
Cleanliness
Service
Value
Travelers' Choice
Croc’s is a luxurious, full-service resort, situated ocean-front on the quiet end of Jaco Beach, Costa Rica. We are located just 90 minutes from Juan Santamaría International Airport and offer spectacular views of the Pacific Ocean, surrounding valley, and mountains.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycle rental
Airport transportation
Secured parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Snack bar
Poolside bar
Casino and Gambling
Billiards
Waterslide
Board games / puzzles
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Full body massage
Manicure
Massage
Pedicure
Salon
Steam room
Waxing services
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Refrigerator
Cable / satellite TV
Complimentary toiletries
Private balcony
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Wake-up service / alarm clock
Flatscreen TV
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Room types
Mountain view
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Great View
Languages Spoken
English, Spanish

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
23Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
1391Reviews83Q+A100Room tips
Traveler rating
  • 726
  • 355
  • 148
  • 74
  • 88
Time of year
Traveler type
Language
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  • English
Popular mentions
Terry H wrote a review Jun 14
Tempe, Arizona44 contributions141 helpful votes
We were received by a girl named Silvia, very friendly and very supportive through everything we needed. She gave us all ups and downs of the City and we learned that Croc's is not technically a Hotel but more a Condo place with some Condos turned into Hotel inventory, so we were guests as well AirBnB's guests and Condo owners. We liked the location, right on the beach towards the end of Jaco. Due to the Covid times, we had no much luck in terms of restaurants and nightclubs, so we just enjoy our time there. The building shows deteriorated paint and it needs new paint urgently, the bed and bed linen were ok, the unit was nice, good size, furniture ok, and with a great view to the Pacific Ocean. We will not come back, but it is worth it due to the distance to everything.
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Date of stay: December 2020
Value
Location
Service
Room Tip: The higher the better
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1 Helpful vote
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Response from Community Manager, Marketing at Croc's Resort & Casino
Responded yesterday
Hello Terry, thank you for the review - we are glad you enjoyed our location on the beach. Croc's Resort is a hotel with 152 rooms and we also have 40 condos. The hotel does offer both hotel rooms as well as condos. We have contracted a painting company so we should have a brand new look soon. :)
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Tour484005 wrote a review Jun 11
4 contributions1 helpful vote
Beautiful hotel with very helpful, friendly staff. The food was great especially at the pool side cafe. We had a room facing the pool and ocean, stunning view! Unfortunately casino still closed due to COVID problems but hope will open soon as it’s a lot of fun! Definitely will be returning here!
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Date of stay: May 2021
Value
Service
Sleep Quality
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Response from Community Manager, Marketing at Croc's Resort & Casino
Responded yesterday
Dear guest, We're so glad you enjoyed the hotel and our staff. We're happy to hear you like the new menu at Zarpe, our pool bar! Hopefully the casino will be open soon. Hurry back!
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Brandon wrote a review May 2021
2 contributions
Crocs gave me great customer service again. Rodrigo is excellent in reservations, and Minor at bar and restaurant is always on top of things. Providing the best service possible. Quality hotel and a quality staff. I will be back
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from Community Manager, Marketing at Croc's Resort & Casino
Responded 3 weeks ago
Thank you so much for the 5 star review. We are always happy to see this. We'll pass your comments along to Rodrigo and Minor - they pride themselves on good customer service. We'll be happy to welcome you back!
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Beckye wrote a review May 2021
4 contributions
Although only a few resort amenities were open, we enjoyed our stay. Felt bad for the staff who worked so hard to make sure we were cared for... So few guests! Beautiful pool and lounge area. The internet connection sucks though!
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Date of stay: May 2021Trip type: Traveled as a couple
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Response from Community Manager, Marketing at Croc's Resort & Casino
Responded 4 weeks ago
Dear Becky, glad to see you enjoyed your stay. We typically have very fast internet so we will have our IT dept look into that right away as this is not usual. Happy to hear you liked the pool and lounge area.
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trappra wrote a review May 2021
Titusville, Florida14 contributions14 helpful votes
We stayed for two nights in May. 6th floor overlooking the beach and pool area. Big and clean hotel, room with king bed, refrigerator and nice bathroom. Staff was very friendly and professional. Casino was shut down due to COVID. First night we pretty much had the place to ourselves. Ate at one of the restaurants on site, good food, reasonable price. Had breakfast both days, was included in room rate. Was ok, nothing spectacular. Pool water and area were clean, although; the pool grout probably needs replaced if you look closely at it. Only issue was the humidity level in the room was pretty high the entire time. No, we did not leave the balcony door open. We both got massages, 20% off since we booked the room online with Crocs. We would stay here again, especially post COVID and the casino opens again.
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Date of stay: May 2021
Location
Cleanliness
Service
Room Tip: 6th floor facing the ocean/pool
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2 Helpful votes
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Response from Community Manager, Marketing at Croc's Resort & Casino
Responded 4 weeks ago
Dear Guest, we are happy you enjoyed your stay. Glad to hear you would return - we'd love to have you as a guest again.
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PRICE RANGE
$158 - $312 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Croc's Resort & Casino
LOCATION
Costa RicaProvince of PuntarenasGarabito MunicipalityJaco DistrictJaco
NUMBER OF ROOMS
169
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Frequently Asked Questions about Croc's Resort & Casino
Which popular attractions are close to Croc's Resort & Casino?
Nearby attractions include Jaco Blu Beach Club (0.6 miles), Beatle Bar (0.6 miles), and Plant Revolution (0.6 miles).
What are some of the property amenities at Croc's Resort & Casino?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Croc's Resort & Casino?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Croc's Resort & Casino?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Croc's Resort & Casino?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Croc's Resort & Casino?
Conveniently located restaurants include Jerah, Zona K Atelier by Kenia Salas, and Chinita Pacific.
Are there opportunities to exercise at Croc's Resort & Casino?
Yes, guests have access to a pool and a fitness center during their stay.
Does Croc's Resort & Casino have an airport shuttle?
Yes, Croc's Resort & Casino offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Croc's Resort & Casino located near the city center?
Yes, it is 0.3 miles away from the center of Jaco.
Does Croc's Resort & Casino offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Croc's Resort & Casino?
The staff speaks multiple languages, including English and Spanish.