Hotel Villa Caletas
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About
#6 of 42 hotels in Jaco
Location
4.6
Cleanliness
4.5
Service
4.5
Value
4.1
2023 Travelers' Choice Best of the Best
GreenLeaders Platinum level
Villa Caletas, a luxury romantic boutique hotel inspired by tropical Victorian architecture with a touch of neo-classical influence shining like a jewel among resorts, prized not only for its location, design and décor, but also for its outstanding facilities and first class service. Villa Caletas expresses a truly unique combination of mountain and seaside resort. Nestled 1150 feet above the Pacific Ocean, this unique hotel overlooks the Nicoya Gulf to the crescent beaches of Jaco, Herradura offering spectacular 360-degree panoramic views.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Hiking
Car hire
Business Center with Internet Access
Electric vehicle charging station
Parking
Wifi
Hot tub
Pool / beach towels
Infinity pool
Pool with view
Outdoor pool
Private pool
Yoga classes
Restaurant
Breakfast available
Breakfast in the room
Kids' meals
Snack bar
Special diet menus
Poolside bar
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Minibar
Refrigerator
Cable / satellite TV
Hair dryer
Room service
Safe
VIP room facilities
Laptop safe
Flatscreen TV
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quaint
Languages Spoken
English, Spanish
Location
Jaco, Garabito Municipality 61102 Costa Rica
Getting there
Rental CarsSee rental cars from $9/day
1705Reviews80Q+A100Room tips
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+1
Perfect stay from start to finish. The property is beautiful and unique. The staff was very attentive and extremely friendly. Everything felt very private and special. We stayed in Master Suite 19, which had an absolutely insane view. We ended up ordering room service most of the time because we the view here rivaled the restaurant and amphitheater, and there is a beautifully set table ready to be used on the terrace. Beyond eating and swimming in our pool, we really enjoyed exploring the property through the beautifully kept pathways. Walking through the jungle, seeing monkeys overhead, dart frogs, toucans, etc all on the property. Much to our surprise, the only thing we didn't see were bugs or mosquitos! Truly amazing. Before booking I saw mixed reviews on the food -- we absolutely didn't find this to be the case. The included breakfast was great. I really enjoyed the "Costa Rican" breakfast. We mostly ordered dinner to the room, but all the food was delicious. Chicken quesadilla and shrimp pasta was exceptional. We had lunch in the restaurant one day and it was just "OK" -- but all in the all the food is great. We took one day to walk down to the beach, which was quite a fun experience. It took us about an hour climbing slowly downhill but it was good exercise. The beach itself is was fantastic with great views. We got lunch and drinks from the super amazing host at the beach bar/restaurant. She also showed us their resident turtle and helped arrange for a ride back up the mountain when we were ready to leave. It's not a sand beach, which I honestly I found to be more pleasant. There were tables, cabanas, and lounge chairs. We were the only ones at the beach -- it was awesome. The only con I have is that the pool in Master Suite 19 is too deep. I'm 5'10 and had to be on my tippy toes/tread water to move around anywhere in the pool besides the stairs where you get in. This was very easy to overlook, but just be aware, or bring a float. The main hotel pool does not have this issue, so if you're feeling short like I did, head there. I would recommend this resort to you if you are looking for something authentic, historical, romantic, and unique. The setting is unparalleled and the service matches. It's not the newest, or the most technologically advanced, or any of that -- but that's not why you're here. If you want that experience, there are plenty of chain hotels that will give you the same experience in every country without anything special or unique.…
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Date of stay: April 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
+1
We arrived April 6, after a three hour drive to the resort from SJO. Checkin was fast without any explanation we did arrive in big group for the wedding. The room we where given was a handicap room without a view. I was very disappointed by the room without a view. The food at the restaurant was okay not great . The wedding was beautiful. Would I return again probably not do to the room without a view.
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Date of stay: April 2023Trip type: Traveled with friends
Value
Location
Service
Room Tip: Get a room with a view.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from frederic nepveu, General Manager at Hotel Villa Caletas
Responded Apr 13, 2023
Dear Friend, thank you very much for your review. It is true that the hotel offers 8 different categories of rooms ranging from our master suites with private pool, our villas with private balcony and our Standard room with a view on a little garden but not to the ocean. All our guests can see the difference and details by checking our website before making a reservation. We hope you will give us another opportunity. Have a great day. manager@villacaletas.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This place is not what they advertise. The management is the worst and they lie to you about their rooms. Do not go there there are much better hostels in the area at much better prices. It is not what is is cracked up to be. By the way their beach sucks real bad.
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Date of stay: December 2022Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from frederic nepveu, General Manager at Hotel Villa Caletas
Responded Mar 23, 2023
it is always sad to see these kind of review, base on nothing and just willing to harm, who knows why....
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A friend recommended this place to spend a few days at the end of quite an active holiday and it was everything we could have asked for. I was upgraded from a Standard room to a Standard Delux one, with a lovely balcony overlooking the bay, beautiful. You have to be fairly fit as there are many steps and steep hills to climb. The rooms are spacious, excellent bathroom with a lovely shower. The breakfast is included and you decide which one you want. The evening meal is a bit more expensive, 38$ plus tax for a me on dish and 38$ for a bottle of Chilean wine. The main pool is lovely, and an infinity pool. Towels are available at the pool including lunch and drinks
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Date of stay: March 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Hotel is “fine”, needs some renovations, the staff is good and warm. Location and views are amazing. My biggest complaint is about the food. We dine, breakfast and have a couple of snacks and the food is very poor in all means. Rooms are “ok” like I said before, renovations are urgent
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from frederic nepveu, Director General at Hotel Villa Caletas
Responded Feb 10, 2023
Dear Friend, thank you very much for your review. We are happy to know that you had a great time with us, but disliked the food. We are going to share your comments with our chef. Have a great day. manager@villacaletas.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Just a great hotel. You can stay there without ever wanting to leave the resort. Restaurant has marvellous food. Breakfast which is included is really good with lots of options. Infinity pool. Spa. Exercice area. Rooms are quiet and private. Caveats. Unless you have car, you cannot leave the resort except by taxi. It is at the top of a hill with a long windy road. The beach is at the bottom of the hill as well. There are shuttles 4WD every hour. You miss it you have a long steep walk. Not really a swimming or wading beach, but a good place to hang out and listen to the waves. Food and liquor available there. No ATM and they won’t change Canadian $$ Be prepared to climb. Certain rooms are a long climb to the pool and restaurant area.
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Date of stay: February 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from frederic nepveu, Director General at Hotel Villa Caletas
Responded Feb 10, 2023
Dear Friends, thank you so much for your warm words. All our staff is pleased to know that you had such a great time us and that you enjoyed the food at our restaurant. We are looking forward to your next visit to beautiful Costa Rica and the hotel. Pura Vida !! manager@villacaletas.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed 3 nights at the hotel for a wedding. The wedding was perfect and amazing but we got stolen dollars cash in our room. We left cash in our luggage and it was stolen. The hotel told us that they were going to check the security cams but they haven’t contacted us. It is not a safe hotel. Nos alojamos 3 noches en el hotel para una boda. La boda fue perfecta y todo salió genial. Sin embargo, nos robaron dinero de la habitación que habíamos dejado en la maleta. El hotel nos comunico que revisaría las cámaras de seguridad pero no se ha puesto en contacto con nosotros. No es un hotel seguro.
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Date of stay: January 2023Trip type: Traveled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from frederic nepveu, General Manager at Hotel Villa Caletas
Responded Jan 15, 2023
Dear Mister B.. Thank you very much for your review. We are sorry to ear that you have lost some money during your trip. ALL our rooms with NO exceptions come with a safe where our guests can keep their values and importants items. Our dedicated staff are hard working people with maners and pride and are here to give the best service they can to all our guests. In no way they would try to take away anything that does not belong to them. Have a great day. Best regards. Estimado señor B. Muchas gracias por tu reseña. Lamentamos escuchar que ha perdido algo de dinero durante su viaje. TODAS nuestras habitaciones SIN excepción cuentan con una caja de seguridad donde nuestros huéspedes pueden guardar sus objetos de valor y de importancia. Nuestro personal dedicado son personas trabajadoras con modales y orgullo y están aquí para brindar el mejor servicio posible a todos nuestros huéspedes. De ninguna manera tratarían de quitarles nada que no les pertenezca. Qué tengas un lindo día. Atentamente.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We spent 8 nights at the beautiful Villa Caletas Hotel! During every aspect of our visit, the staff was so kind and helpful. This included the front desk, concierge, and restaurant/bar staff. They were friendly, responsive, and even helped point out wildlife to our family. The hotel grounds are amazing, and the view is spectacular. You can see macaws, toucans, iguanas, frogs, monkeys and more right there on site! The infinity pool and private beach are also a wonderful spots to relax. Staying at the Villa Caletas Hotel is a luxurious Costa Rica experience!
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Date of stay: December 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from frederic nepveu, General Manager at Hotel Villa Caletas
Responded Jan 15, 2023
Dear Friends, thank you so much for your warm words. All our staff is pleased to know that you had such a great time us. We are looking forward to your next visit to beautiful Costa Rica and the hotel. Pura Vida !! manager@villacaletas.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location, location, location. Villa Caletas has always had a five-star location, atop a ridge-line overlooking the blue Pacific. The rooms are individually unique, and all interestingly different. We've found all this to be the same, on multiple stays. But.... The dining room (and gorgeous terrace) have drop-dead views, but the food has always disappointed. Not bad, but simply inconsistent with all other aspects of the hotel. But this visit, something good happened. The meals were excellent! Wonderful local ingredients (we favor the local fish options), beautifully prepared, and well served. Service is friendly and attentive. We'll return again soon!
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Date of stay: January 2023
Rooms
Service
Sleep Quality
Room Tip: With many steps down (and back up), the honeymoon suite is spectacular. We had a private dinner...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from frederic nepveu, General Manager at Hotel Villa Caletas
Responded Jan 15, 2023
Dear Friends, thank you so much for your very nice review. All our staff is thrilled to know that you had such a great time with us and received the service you deserved. We thank you too for your comments over the food served in our restaurant and will share it with our Chef !! We are looking forward to your next visit to paradise. )) Pura Vida !! manager@villacaletas.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I have stayed in both the Villa Caletas side and the Palace side of this hotel on several different occasions. I booked a room at the Palace which was very interesting. Down almost like a tunnel to enter my room. Excellent room with a wonderful view of the ocean. There was a hot tub on the balcony and he TV was integrated into the dresser at the base of the bed. Could not ask for a more beautiful view. The other times I stayed on the Villa side which was very enjoyable as well. I was in Villa 11 which had a very nice view of the jungle and off to the left I could also see the ocean. I enjoyed the Villa even more than the Palace mainly because it was closer to the restaurant/bar area and easier accessible. The hotel is perched high up in the mountain and there isn't a lot to do, but that was my entire point. I needed a break from all the hustle and bustle of life and this place took my mind off everything. I also had a rental car, so if I wanted to drive and explore the area, that was not an issue. The pool area is very pretty as well. Never a lot of people and the workers were very friendly. Breakfast was a treat eating over looking the amphitheater. Many exotic birds and monkeys hanging out in the mornings. If your looking for a place to relax and you have a rental car, this is a must see hotel. The grounds are amazing just to explore for a few hours. I will be back again!…
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Date of stay: January 2023
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from frederic nepveu, General Manager at Hotel Villa Caletas
Responded Jan 15, 2023
Dear Friends, thank you so much for your warm words. All our staff is pleased to know that you had such a great time us, both on Villa Caletas and Zephyr Palace side !! We are looking forward to your next visit to beautiful Costa Rica and the hotel. Pura Vida !! manager@villacaletas.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
$256 - $343 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
villa caletas hotel jaco, caletas hotel herradura, villa caletas costa rica
LOCATION
Costa RicaProvince of PuntarenasGarabito MunicipalityJaco DistrictJaco
NUMBER OF ROOMS
44
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Claim Your ListingHOTEL VILLA CALETAS - Updated 2023 Prices & Reviews (Costa Rica/Jaco)
Frequently Asked Questions about Hotel Villa Caletas
Which popular attractions are close to Hotel Villa Caletas?
Nearby attractions include Jimmy T's Provisions (2.3 miles), Carara National Park (3.4 miles), and Neo Fauna CR (3.4 miles).
What are some of the property amenities at Hotel Villa Caletas?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Villa Caletas?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Villa Caletas?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Hotel Villa Caletas?
Conveniently located restaurants include El Manglar Restaurante & Bar, Jerah Authentic Thai Cuisine, and Zona K Atelier by Kenia Salas.
Are there opportunities to exercise at Hotel Villa Caletas?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Does Hotel Villa Caletas offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Villa Caletas?
The staff speaks multiple languages, including English and Spanish.
Does Hotel Villa Caletas have any great views?
Yes, guests often enjoy the harbor view available here.
Is Hotel Villa Caletas accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.