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700 meters west from Bridgestone / Firestone La Ribera de Belen, San Antonio De Belen 50203 Costa Rica
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Traveler (1774)
360
Panoramas (19)
Room & Suite (354)
What is Travelers’ Choice?
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 07/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Costa Rica Marriott Hotel Hacienda Belen
Updated 07/14/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 8 in San Antonio De Belen
Location
4.2
Cleanliness
4.6
Service
4.5
Value
4.1
Travelers' Choice
GreenLeaders Silver level
Discover striking architecture and impeccable accommodations at Costa Rica Marriott Hotel Hacienda Belen. Our extraordinary San Jose hotel in Heredia, Costa Rica offers a magical backdrop for a leisurely or adventurous stay. One of the best hotels in Central America, as rated by Condé Nast, our hacienda resort sits nestled within a 30-acre coffee plantation and offers views of the mountains or the San Jose skyline.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Children's playground
Airport transportation
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Yoga classes
Fitness / spa locker rooms
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Wine / champagne
Poolside bar
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Manicure
Massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Bathrobes
Air conditioning
Desk
Dining area
Coffee / tea maker
Flatscreen TV
Sofa bed
Bath / shower
Housekeeping
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Electric kettle
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English, Spanish
Hotel links
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Location

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2352Reviews84Q+A100Room tips
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Popular mentions
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Most Recent
shellbell9567 wrote a review May 14
Denver, Colorado72 contributions29 helpful votes
This is a great hotel to stay when traveling to and from San Jose, 12 minutes to airport! We had a nice stay just one night and enjoyed dinner at the hotel. We left for the airport late and I forgot my headphones, after panicking at the airport we called front desk and they ran up to room found them and sent them to the airport within 15 minutes! Absolutely incredible! Amazing service.
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Date of stay: May 2022Trip type: Traveled
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travlr2012 wrote a review Apr 2022
Phoenix, Arizona16 contributions2 helpful votes
+1
Wonderful stay and dinner at this hotel before a flight. Our server at hacienda kitchen was fantastic. He was friendly and told us how he’d been with the hotel for 14 years and just had twins babies (I’m spacing his name). But if management reads this, he was fantastic with his recommendations. He let us move tables to a beautiful view. Took care of even bringing us gelato from the coffee house. Then, he went out of his way and tracked us down because we had forgotten a bag of items we’d just purchased from the gift shop we left at the table. He was great and everyone from the bell hop to the restaurants were really helpful and we enjoyed the grounds and beauty of this special place.
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Date of stay: April 2022Trip type: Traveled
Room Tip: Shuttle in the am to the airport runs on the hour but they don’t pick up if you don’t...
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Response from Génesis Chacón, Marketing at Costa Rica Marriott Hotel Hacienda Belen
Responded 3 weeks ago
We are glad you had a nice stay with us, please do not hesitate to come back again soon!
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562SoniaG wrote a review Apr 2022
Toronto, Canada36 contributions68 helpful votes
Phenomenal breakfast buffet. Quiet location with great comfortable beds, and very clean. Location is great for a stay before or after a flight into SJO airport. They offer a $15USD per room shared airport transfer on the hour, but a taxi is only $20 if you prefer.
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Date of stay: April 2022
Value
Location
Service
1 Helpful vote
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Response from Génesis Chacón, Marketing at Costa Rica Marriott Hotel Hacienda Belen
Responded 3 weeks ago
We are glad you had a nice stay with us, please do not hesitate to come back again soon!
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yogen p wrote a review Apr 2022
Pleasanton, California6 contributions1 helpful vote
We stayed here 1 night on our way in after arriving in San Jose and before heading to La Fortuna. And then also on our way out, 1 night after arriving from Monteverde and leaving for Houston early the next morning. For our second night, we did an early checkin via the Bonvoy app, and got a room at noon instead of having to wait until 4pm. Really nice building and campus. Great views from the terrace bar and restaurant in the back. Well appointed rooms, although not as sound proof given the wooden floors and echoing hallways. Having stayed Marriott hotels for many years, the price/value for this place was unbeatable (at least for us for the rate we paid!).
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Date of stay: April 2022
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Response from Génesis Chacón, Marketing at Costa Rica Marriott Hotel Hacienda Belen
Responded 3 weeks ago
We are glad you had a nice stay with us, please do not hesitate to come back again soon!
Read more
Sabir T wrote a review Apr 2022
New York City, New York96 contributions81 helpful votes
Stayed here for one night on our journey onward. Amazing place and beutiful surrounding near the airport. Would highly recommend it as an overnight transit place to relax. They have great restaurants also. A bit too American but it works for one night!
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Date of stay: March 2022Trip type: Traveled
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Response from Génesis Chacón, Marketing at Costa Rica Marriott Hotel Hacienda Belen
Responded 3 weeks ago
We are glad you had a nice stay with us, please do not hesitate to come back again soon!
Read more
Georgia Girl wrote a review Apr 2022
Chattanooga, Tennessee59 contributions29 helpful votes
We stayed here on our last night before leaving Costa Rica. It is very close to the airport. This is not a hotel I would base a stay out of CR, but it was great for our purposes. They had two pools, a hot tub, and a playset for the kids. There was also a golf course and driving range, though we did not use either. The pools were cold, but I am not sure that I can fault them for that. The property was very pretty and the room was nice. As another review mentioned, the gift shop was surprisingly quite nice and filled with some different things I had not seen the week prior. The front desk was quick; there was a small hiccup and they fixed it immediately. They had a few restaurants, food was slightly above average at the restaurant one we ate at. This is a perfect spot to start or end a stay close to the airport.
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Date of stay: April 2022
Service
Sleep Quality
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Response from Génesis Chacón, Marketing at Costa Rica Marriott Hotel Hacienda Belen
Responded Apr 18, 2022
We are glad you had a nice stay with us, please do not hesitate to come back again soon!
Read more
Rosellen wrote a review Apr 2022
Seven Mile Beach, Grand Cayman4 contributions
+1
This is a fabulous hotel in many ways—beautiful architecture, setting, views, amenities, etc. The service, however, has deteriorated. Hopefully it’s just a temporary difficulty due to staffing issues with the pandemic. We had a terrific stay five years ago, but this time was disappointing. We faced several issues during our stay. We had to wait at the front desk for a very long to check in and get any attention. We paid extra for a room with access to the Executive Lounge, and the dinner there on our first night was sparse and offered nothing we liked. There should be at least one vegetarian main dish like a simple pasta for those that don’t eat meat. We opted for a quick bite at Bar10 and ended up waiting over 30 minutes for fish and shrimp tacos, both of which were quite unimpressive. Last issue of note was that our shower leaked so much that the bathroom floor flooded each time we took a shower. On a positive note, we took the historical tour (offered daily), and it was truly the highlight of our stay. Andrea, our tour guide, was impressive and helped us appreciate the hotel’s architecture and gardens. She also taught us a bit about the importance of coffee to the country’s history and culture. Thank you, Andrea, for adding a personal touch and making our stay memorable. We’d like to return to this hotel and hope it recovers its previous top-notch quality of service and cuisine.
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Date of stay: April 2022Trip type: Traveled
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Response from Génesis Chacón, Marketing at Costa Rica Marriott Hotel Hacienda Belen
Responded Apr 16, 2022
Thank you so much for your feedback, your opinion is very important to us and we appreciate it as we are always working to improve our service and meet your expectations.
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Victoria N wrote a review Apr 2022
5 contributions2 helpful votes
The property is beautiful and the staff is very nice and pleasant. The food, however, is awful. We had 3 different experiences. We were here for 1 night. Im a loyal bonvoy member so I try to stay at a Marriott wherever I go. My husband and I ate at the main restaurant. Ordered two cocktails, chickpea app, shrimp app, chicken and rice and beans, and the sofrito pasta entree. It took 45 min to get our apps. People who sat down around us after us received their entrees before us. The chickpea app was good… the shrimp app was fine- none of the flavors really go together but the mango salsa was fresh. The chicken and rice dish came out cold. The beans tasted like the were burnt. The sofrito dish was ravioli- it was not edible. The pasta wasn’t cooked all the way and the inside tasted like mushy meat. Not good! We then waited 15 min for our bill My husband ended up ordering a Turkey sandwich from room service because he was still hungry. He said no bacon. He waited an hour and a half and it came with bacon We had an executive lounge room so for breakfast we ate at the lounge. Nothing was impressive. Bread was so hard. The fruit was really good and fresh though! It feels like this property is trying to Americanize all dishes when we came here for good local food.
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Date of stay: April 2022Trip type: Traveled
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Response from Génesis Chacón, Marketing at Costa Rica Marriott Hotel Hacienda Belen
Responded Apr 16, 2022
Thank you so much for your feedback, your opinion is very important to us and we appreciate it as we are always working to improve our service and meet your expectations.
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rdalv wrote a review Apr 2022
New York City, New York38 contributions41 helpful votes
I regret staying here. It went downhill from the moment I pulled in and the valet gave me an attitude about stopping in front of the hotel to unload and pick up the room key. Dinner at the Hacienda Kitchen was a better experience. The woman who seated us, Vera, was kind enough to let us switch to a table with a better view, even though it had not been setup and she had to clean it first. The trouble was with the waiter who took over for her. He was slow to take our order, didn’t tell us anything about the menu and when we started ordering, it turned out they didn’t have items we wanted. By the end of dinner he completely disappeared and I had to sit at the table until Vera came to my rescue again and brought me the check. To be fair, the food was good, the room was clean and the grounds are picturesque. Also, the staff in the executive club area were friendly and helpful. In the morning, the door lock failed and we were locked out of the room. After 30 minutes and four trips to the front desk, someone showed up to let us in but couldn’t do it and had to get help himself. Eventually, they replaced the battery and we got in. The utter lack of urgency to take care of a very basic problem was disappointing, to say the least. Luckily, I am not a frequent Marriott guest and after this experience, never will be.
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Date of stay: April 2022Trip type: Traveled
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Response from Génesis Chacón, Marketing at Costa Rica Marriott Hotel Hacienda Belen
Responded Apr 6, 2022
Thank you so much for your feedback, your opinion is very important to us and we appreciate it as we are always working to improve our service and meet your expectations.
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ACF22 wrote a review Apr 2022
11 contributions6 helpful votes
We intended to just crash here on our first night of arrival but liked the hotel so much we decided to make it our home base between adventures. You can get to most sites in Costa Rica in 3 hours or so — Arenal volcano, Mauro Antonio, Monteverde, even Tamarindo, and many your companies or drivers will do one day tours from San Jose. We found a great local driver affiliated with the hotel who was an excellent guide and a great resource: Cristian Hernandez (506) 7065-6615 on WhatsApp who’ll take you anywhere you want to go. Everyone uses WhatsApp and accepts US dollars. The hotel has beautiful pools and grounds and mountain views, great service (special shout out to the awesome & hardworking team in the Club Lounge and Carlos at the front desk!) and was an oasis between trips. You can also get a COVID test in the hotel for a discounted rate, same company as the one at the airport. Also nice amenities for Bonvoy members. We will be back!
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Date of stay: March 2022Trip type: Traveled
Room Tip: Everyone uses WhatsApp and accepts US dollars. Call Cristian for private transportation from/to...
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Response from Génesis Chacón, Marketing at Costa Rica Marriott Hotel Hacienda Belen
Responded Apr 6, 2022
We are glad you could enjoy our beautiful country and at the same time had a nice stay at our property. Do not hesitate to come back soon as we will always welcome you with open arms.
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PRICE RANGE
$186 - $247 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
costa rica marriott san jose, marriott san antonio de belen, marriott san jose, marriott costa rica, san jose marriott
LOCATION
Costa RicaProvince of HerediaSan Antonio De Belen
NUMBER OF ROOMS
299
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Frequently Asked Questions about Costa Rica Marriott Hotel Hacienda Belen
Which popular attractions are close to Costa Rica Marriott Hotel Hacienda Belen?
Nearby attractions include Sus Amigos Beach Club (0.7 miles).
What are some of the property amenities at Costa Rica Marriott Hotel Hacienda Belen?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Costa Rica Marriott Hotel Hacienda Belen?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Costa Rica Marriott Hotel Hacienda Belen?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Costa Rica Marriott Hotel Hacienda Belen?
Yes, free parking is available to guests.
What are some restaurants close to Costa Rica Marriott Hotel Hacienda Belen?
Conveniently located restaurants include Il Cavallino, Zaika Indian Cuisine, and Kiantis.
Are there opportunities to exercise at Costa Rica Marriott Hotel Hacienda Belen?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Costa Rica Marriott Hotel Hacienda Belen have airport transportation?
Yes, Costa Rica Marriott Hotel Hacienda Belen offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Costa Rica Marriott Hotel Hacienda Belen located near the city center?
Yes, it is 0.9 miles away from the center of San Antonio De Belen.
Are any cleaning services offered at Costa Rica Marriott Hotel Hacienda Belen?
Yes, dry cleaning and laundry service are offered to guests.
Does Costa Rica Marriott Hotel Hacienda Belen offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.