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Costa Rica Marriott Hotel Hacienda Belen

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Mts West From Bridgestone/Firestone 700 La Ribera de Belen, Heredia, San Antonio De Belen 50203 Costa Rica
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Traveler (1807)
360
Panoramas (19)
Room & Suite (244)
Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Costa Rica Marriott Hotel Hacienda Belen
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 8 hotels in San Antonio De Belen
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Discover striking architecture and impeccable accommodations at Costa Rica Marriott Hotel San Jose. Our extraordinary San Jose hotel in Heredia, Costa Rica offers a magical backdrop for a leisurely or adventurous stay. One of the best hotels in Central America, as rated by Condé Nast, our hacienda resort sits nestled within a 30-acre coffee plantation and offers views of the mountains or the San Jose skyline.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Tennis court
Airport transportation
Business Center with Internet Access
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Kid-friendly buffet
Kids' meals
Snack bar
Poolside bar
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Laptop safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Business
Languages Spoken
English, Spanish
Hotel links
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Location

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Mts West From Bridgestone/Firestone 700 La Ribera de Belen, Heredia, San Antonio De Belen 50203 Costa Rica
Getting there
Juan Santamaria Intl Airport2 miSee all flights
Tortuquero Airport49 miSee all flights
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2,280Reviews68Q+A100Room tips
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Popular mentions
ksiss0n wrote a review Jan 7
Milwaukee, Wisconsin96 contributions37 helpful votes
We do give a lot of wiggle room due to the pandemic, but this was not a good visit. We stayed on NYE and they had a big event planned for 50% of the hotel. This involved closing the pools (nobody told us, another guest let us know), and since everyone's attention was there, it was nowhere else. Room service was a fail, we never did get all that we ordered. The dinner reservation was a fail, nobody told us it was a fixed menu, they just started bringing us food that we didn't order. And we have significant dietary restrictions that were irrelevant. To get pool towels you had to wander into the hotel and find staff behind a curtain to ask for them. In your swimming suit. We asked for an airport shuttle, were told it was fine, then they called us hours later to say we didn't ask soon enough??? We had been in years past and loved it, but this was so disappointing. Can't imagine we'll be back.
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Date of stay: December 2020
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roamifiwant2 wrote a review Jan 7
miami beach193 contributions120 helpful votes
THE GOOD. It's aesthetically pleasant and comfortable for a hotel so near to the airport. Room was quiet and comfortable. The staff is nice. THE ODD. There were styrofoam coffee mugs in the room but no coffee machine or coffee. THE BAD. The food is awful, over priced, and portions are dismal. Since there was no coffee in the room, we ordered a pitcher full through room service. It was US$15 for a pot of weak, watered down coffee. There are no restaurants around the area, so we were basically trapped there for food and they know it. Not nice, Marriott.
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Date of stay: January 2021
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PhoenixGeisha wrote a review Jan 2
Kathmandu, Nepal48 contributions10 helpful votes
Long line during check in Promised upgrade did not happen No coffee in the room Breakfast opens late 7am Went to get coffee at 630am at the front desk was told they don't have anything available, they can bring a coffeemaker for us to use instead ( what?) , would have been better if coffeemaker is in the room so we can make it when we wake up. The cafe is 24/7 and the front desk told us to walk & buy at the commercial place outside the hotel I would never ever come back to this place Hacienda Restaurant is not good and pricey,&worst customer service, I had to walk to the bar and get my own wine. I give this hotel 20 guests per week because of the retreat center I managed but this is the worst hotel in terms of customer service. I would like the GM to call me - room 529. Sad to say I still have to stay here for another night.
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Date of stay: January 2021Trip type: Traveled on business
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Melbourne0410 wrote a review Dec 2020
London, United Kingdom87 contributions29 helpful votes
I visited in 2020 so, understandably, hotels may not be operating as normal. Lovely gardens. Nice pools (big but shallow). Whirlpool was out of order. So were some of the lounge chairs and umbrellas. Food options were limited. (2/4 restaurants open.) However, service was lovely at Bar10! Room was ok — comfy bed and good AC. We unfortunately had a view of the car park. They have us a late check out (which was good!) but then called to kick us out at normal check out time (not great.) Location is close-ish to airport. We were told there was an hourly shuttle .... but then they just called a taxi at 2pm and it was $10! So, overall, fine. But don’t expect luxury.
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Date of stay: December 2020Trip type: Traveled as a couple
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Sumaya Bezrati wrote a review Dec 2020
Davie, Florida4 contributions1 helpful vote
The food in the hacienda restaurant is disgusting. FYI- They don’t have a menu for breakfast, everyone gets the same thing. And for lunch and dinner it’s the same menu which has like 5 choices- pasta with a red sauce, hamburger, salad, quesadilla, margarita pizza. I thought that’s an ok menu for lunch, but was shocked to return for dinner and it’s that same menu. They need to offer so fish choices or high end foods. In addition, I have never in my life been to a slower restaurant. Prepare to dine for 2 hours. We went for lunch at 1 and got out at 3:30. Then we went to dinner at 6 and got out at 8. Finally, the room walls are incredibly thin you will hear every single word a neighbor says. Our neighbors have a dog who barks allllllll night. We called the front desk and nothing was done. This is a beautiful property but their restaurant is the quality of a cheap motel and their service all around is terrible.
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Date of stay: December 2020Trip type: Traveled with family
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PRICE RANGE
$173 - $417 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
costa rica marriott san jose, marriott san antonio de belen, marriott san jose, marriott costa rica, san jose marriott
LOCATION
Costa RicaProvince of HerediaSan Antonio De Belen
NUMBER OF ROOMS
299
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Frequently Asked Questions about Costa Rica Marriott Hotel Hacienda Belen
Which popular attractions are close to Costa Rica Marriott Hotel Hacienda Belen?
Nearby attractions include Sus Amigos Beach Club (0.7 miles).
What are some of the property amenities at Costa Rica Marriott Hotel Hacienda Belen?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Costa Rica Marriott Hotel Hacienda Belen?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Costa Rica Marriott Hotel Hacienda Belen?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Costa Rica Marriott Hotel Hacienda Belen?
Yes, free parking is available to guests.
What are some restaurants close to Costa Rica Marriott Hotel Hacienda Belen?
Conveniently located restaurants include Il Cavallino, Kiantis, and Zaika Indian Cuisine.
Are there opportunities to exercise at Costa Rica Marriott Hotel Hacienda Belen?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Costa Rica Marriott Hotel Hacienda Belen have an airport shuttle?
Yes, Costa Rica Marriott Hotel Hacienda Belen offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Costa Rica Marriott Hotel Hacienda Belen located near the city center?
Yes, it is 0.9 miles away from the center of San Antonio De Belen.
Are any cleaning services offered at Costa Rica Marriott Hotel Hacienda Belen?
Yes, dry cleaning and laundry service are offered to guests.
Does Costa Rica Marriott Hotel Hacienda Belen offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.