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Wyndham San Jose Herradura Hotel & Convention Center

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Wyndham San Jose Herradura Hotel & Convention Center
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906 Reviews from our TripAdvisor Community

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Washington DC, District of Columbia
Reviewed 3 days ago NEW

Currently staying here while looking to do business in the free trade zone. I will never stay here again and will put this on my company's do not stay list. Also, I am trying to find a room at Marriott or Doubletree to get out of this nightmare so let's start: 1. The excercise room is a death trap the...

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Helpful?
Thank joeQ4919MW
Andover, New Jersey
HOTEL’S FAVORITE REVIEW
Reviewed September 28, 2016

Other's who reviewed this hotel described the rooms as old and outdated. I loved the old world feel and charm. This is not a "tacky" old hotel. It is a charming old hotel. It had every amenity offered by new modern hotels. The price was very reasonable which is notable because we were in a situation where the hotel could...

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1Thank my2cents999
About Hotel's Favorite Review
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Guest, Thanks for your positive review. It is great to know your stay was pleasant, and that our service and facilities were convenient to you. We would be honored to welcome you back, the next time you visit Costa Rica. Best regards,

Montreal, Canada
Reviewed 1 week ago via mobile

A good range of restaurants on premise, very friendly, clean, and a bar/casino to boot. Nice place, I would come back! Great place to have a conference! Only complaint is that nearby construction makes travel around area very slow

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Helpful?
Thank RoadWearyAndWorn
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! It is our goal to provide our very best to each and every guest. Best regards!

Reviewed 1 week ago via mobile

I've read a lot of bad reviews but I think most people that were only passing by set their expectations way too high for this hotel and hence were quite disappointed. I had a good 1 week stay here, room was tidy, bed was great and even though I was dealing with severe jet-lag I slept very well, breakfast was...

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Helpful?
Thank Szabo K
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Szabo, Thanks for your review. We are glad you had a nice stay, and that you enjoyed our complimentary breakfast buffet. We are glad to know that your perception of our staff, services and facilities have been positive. We look forward you visit us again, the next time you travel to Costa Rica. Best regards,

Torrance, California
Reviewed 2 weeks ago

I cannot believe everyone's negative reviews of this place. You get what you pay for-- in this case, our expectations were exceeded. We stayed here on our last night in Costa Rica because we had read that it was close to the airport and that there was a free shuttle. Being that it was Holy Week, we didn't want to...

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Helpful?
Thank peggyyang529
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Peggy, Thanks for your review. We are glad you had a nice stay, and that you enjoyed our complimentary breakfast buffet. We hope to return soon. Your feedback is valuable Best regards

Cape Town Central, South Africa
Reviewed 2 weeks ago

This hotel has everything a business traveler needs and is situated in beautiful tropical gardens with a series of swimming pools. While the reception area is impressive, parts of the hotel are a little dated, and the bathrooms in particular could do with an upgrade. The hotel has a handful of restaurants nearby and a rather uninspiring shopping centre about...

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Helpful?
Thank Blake R
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Blake, Thank you for taking the time to write about your experience at the hotel. Let me apologize for the inconvenience you experienced as a guest, your opinion is very important to us and we value your feedback. Best regards!

Milwaukee, Wisconsin
Reviewed 2 weeks ago

The hotel was simply too old to properly function. The lobby and casino were the newest parts of the hotel and were still a disappointment. There are many other hotels to choose from in the area go to one of them!

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Helpful?
Thank jrorourke5
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear guest, I would like to take this opportunity to apologize for your unpleasant experience as a guest. I appreciate the time that you took to bring this matter to our attention. . By telling us what you don’t liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other...

sequim
Reviewed 2 weeks ago via mobile

Made reservations per photos and location.mistake! First I should say the only good part of my week there was the kind staff. Our room was outdated, had a worn out carpet, a BR SINK that leaked onto the floor, no fan or window to open which lead to a super unwanted sauna effect. There was noise at all hours of...

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Helpful?
Thank makingchoices
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear guest, Thank you for taking the time to write about your experience at the hotel. Let me apologize for the inconvenience you experienced as a guest, your opinion is very important to us and we value your feedback. Your feedback is valuable Best regards,

Indianapolis, Indiana
Reviewed 2 weeks ago via mobile

We stayed 2 different nights at this hotel and we were disappointed in the condition of the rooms and bathrooms. Both hotel rooms had chipped tub enamel and a very dank odor. Breakfast was lovely and the pool area looked beautiful.

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Helpful?
Thank Katherine E
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear guest, Thank you for your review expressing the problems you encountered during your stay. We sincerely apologize for the substandard condition of your room. I apologize again for the inconvenience. I hope that you will allow us the opportunity to serve you in the future. It is our goal to provide our very best to each and every guest....

Glenview, Illinois
Reviewed 2 weeks ago

I reserved a one night stay so that we could store our luggage for the day prior to our 10pm flight departure; the manager was a jerk about it and we had to reserve two rooms because there were 9 of us; mind you, this was a six hour stay - we were not using the beds, nor were we...

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Helpful?
Thank SherylSZ
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Sheryl, Thank you for taking the time to write about your experience at the hotel. I would like to apologize for not exceeding your expectations. I will share your comments with our Operations Manager in order to avoid this situations in the future. Best regards!

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
With a prime location just minutes from Juan Santamaria International Airport, visitors to Costa Rica's capital city will find the Wyndham San Jose Herradura Hotel and Convention Center the ideal retreat, with a wealth of amenities, an idyllic setting and world-class service. With downtown San Jose just minutes away, adventurous leisure travelers will enjoy magnificent natural attractions including the Poas and Arenal volcanoes, rainforest trails and a host of splendid cultural attractions, while business travelers will appreciate the close proximity to a number of prominent business addresses and Free Zones, as well as the hotel's impressive International Conference Center, making this San Jose, Costa Rica hotel the perfect choice for all travelers. Those seeking recreation will revel in a host of activities, including three sparkling outdoor pools, a fully equipped fitness center and special privileges at the nearby prestigious Cariari Country Club and Golf Resort, with 18-holes of golf and tennis courts. Guests craving relaxation can unwind in one of five Jacuzzis, enjoy a relaxing massage in the full-service spa or a respite in the sauna, while fun-seekers will enjoy the non-stop gaming at the on-site Fiesta Casino. With three restaurants and a stylish bar offering a variety of cuisines, guests can savor a host of food and beverage options and enjoy a daily bountiful, complimentary breakfast buffet. Guests arriving into Juan Santamaria International Airport can hop aboard the convenient free shuttle service, and the 24-hour business center and complimentary Wi-Fi affords guests the opportunity to stay productive. With an on-site beauty salon, gift shop, child-care services and more, the hotel offers everything a guest could need to make their stay as comfortable and stress-free as possible. Each of the hotel's 230 over-sized, smoke-free guest rooms features contemporary styling, a unique fusion of warm and cool tones and thoughtful amenities like a flat panel TV, free Wi-Fi, plush bedding and ultra-modern air conditioning. Superior Rooms offer breathtaking views of the lush gardens, while guests upgrading to the Executive Level enjoy a 42-inch LCD TV, a private lounge, secretarial services and complimentary happy hour. All of the spacious, airy Suites feature a Jacuzzi and separate sitting area, while those wishing to indulge in ultimate pampering will delight in the Honeymoon Suite with its own private sauna or the two-bedroom Presidential Suite with full kitchen and dining room. This San Jose, Costa Rica hotel features the state-of-the-art International Conference Center with over 28,320 square feet of meeting space. The event space ranges from an event room that accommodates up to 10 people, to the 12,800 square-foot Salon La Paz Ballroom that accommodates up to 840 people for a banquet or 110 10X10 foot exhibit booths. There is a Wyndham waiting 3 miles South from Juan Santamaria International Airport. ... more   less 

Additional Information about Wyndham San Jose Herradura Hotel & Convention Center

Address: 1000 San Jose | 3 Miles South of Intl Airport, San Antonio De Belen 71880-1000, Costa Rica
Location: Costa Rica > Province of Heredia > San Antonio De Belen
Price Range: $87 - $132 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham San Jose Herradura Hotel & Convention Center 4*
Number of rooms: 229
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Also Known As:
Ramada Plaza Herradura Hotel San Jose Metro
Ramada San Antonio De Belen
Ramada San Jose
San Jose Ramada
Plaza Herradura San Jose Ramada
Wyndham San Jose Herradura Hotel & Convention Center Costa Rica/San Antonio De Belen
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Questions & Answers

Here's what travelers have asked, with answers from Wyndham San Jose Herradura Hotel & Convention Center staff and other travelers.
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Questions? Get answers from Wyndham San Jose Herradura Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Anywhere but here....”
joeQ4919MW, 3 days ago | Read review
“To choose a good room you'll need to choose a different hotel. Mattresses felt like box springs just to sit on them.”
SherylSZ, 2 weeks ago | Read review
“Don't go to this hotel lots of nice hotels nearby...true 3-4 star hotels near”
HugetteC, 3 weeks ago | Read review
“another hotel”
CocoTampa123, 5 weeks ago | Read review
“Request a room facing the pools, with no connecting door as they aren't very well sound proofed”
Sallndmark, Mar 4, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question