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Wyndham San Jose Herradura Hotel & Convention Center

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Wyndham San Jose Herradura Hotel & Convention Center
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796 Reviews from our TripAdvisor Community

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Showing 580: English reviews
Andover, New Jersey
Level Contributor
78 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Other's who reviewed this hotel described the rooms as old and outdated. I loved the old world feel and charm. This is not a "tacky" old hotel. It is a charming old hotel. It had every amenity offered by new modern hotels. The price was very reasonable which is notable because we were in a situation where the hotel could... More 

Helpful?
Thank my2cents999
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Guest, Thanks for your positive review. It is great to know your stay was pleasant, and that our service and facilities were convenient to you. We would be honored to welcome you back, the next time you visit Costa Rica. Best regards, More 

Caracas
Level Contributor
52 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 stars Reviewed 1 week ago

At first sight this is a beautiful hotel with a lovely and big lobby, but rooms are very old, outdated and even dirty. Breakfast was good, but not excellent, it lacks some other options. Japanese restaurant is good.

Helpful?
Thank cmonsalve
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Guest, Your comments are very valuable for us to take inmediate action on specific issues. We regret the experience you went through during your stay. I will share your comments with our operations manager in order to avoid this situations in the future. Best regards! More 

Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed 1 week ago via mobile

I DO NOT RECOMMEND THIS HOTEL. first of all, I need to say that the 4 star hotel rating must be for the lobby/pool areas only and not for the rooms. The lobby is beautiful for sure... well updated/decorated and modern. The rooms /hallways are totally outdated, and quite frankly, dishevelled looking. The bathtub was cracked along the edges with... More 

Helpful?
Thank Angela M
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Angela, Thank you for taking the time to write about your experience at the hotel. Let me apologize for the inconvenience you experienced as a guest, your opinion is very important to us and we value your feedback. I apologize again for the inconveniences. I hope that you will allow us the opportunity to serve you in the future.... More 

Westland, Michigan
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

Busy little complex...the hotel, which has upscale rooms (separate bedroom/sitting room, robes to use during visit) and facilities (3 pools/one a pool bar, coffee shop, spa), also has a casino (not large...a few tables and lots of slots), 2 restaurants (one Japanese), and a hall for weddings. It also shares a parking lot with the iconic Hard Rock Cafe, which... More 

Helpful?
Thank BDavis1236
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear BDavis, Dear Guest, Thank you for your review and for choosing our property to stay in San Jose. We are glad to know that your perception of our staff, services and facilities have been positive. We look forward you visit us again, the next time you travel to Costa Rica. Best regards More 

Homestead
1 review
3 of 5 stars Reviewed 3 weeks ago

Rooms are outdated for the price the only good thing was the breakfast buffet and the restaurant service staff well prepared, beds are comfortable but some rooms have everything in old.fashion wood not my style

Review collected in partnership with this hotel

Helpful?
Thank dario79vp
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Dario, Your opinion is very important to us and we value your feedback. By telling us what you don’t liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Best regards! More 

washington township mi
Level Contributor
40 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The grounds at this hotel were beautiful, so I was expecting the whole place to be beautiful. However, the room itself are very run down and disappointing. Not sure if some rooms are nice than others and maybe they reserve the older ones for Priceline but in other reviews the rooms looked a lot nicer than ours. Rooms were very... More 

Helpful?
Thank alex5891
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Alex, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Best regards! More 

Chicago, Illinois
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

Nice having this hotel close to the Airport and the bed was comfortable. My only complaint is the hot tub in the bathroom. Could not figure out how to set the drain and there was hair still on the sides of the tub from a previous occupant. Felt a little disgusted after seeing that.

Helpful?
Thank danjfrank25
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Danjfrank25, Thank you for your review expressing the problems you encountered during your stay. We sincerely apologize for the substandard condition of your bathroom. I apologize again for the inconvenience. I hope that you will allow us the opportunity to serve you in the future. It is our goal to provide our very best to each and every guest.... More 

Manassas, Virginia
Level Contributor
88 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

Traveling on vacation to Costa Rica and was delighted to have a nice hotel after 18 hours of Travel. The hotel Bed was ok a older spring coil Bed, it could benfit from a mattress Top. The bathroom was good with a nice Jacuzzi tub, the decor was nice and the room was decent we had a double bed. Complementary... More 

Helpful?
1 Thank Kevn F
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Kevn, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! It is our goal to provide our very best to each and every guest. Best regards! More 

Idaho
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed August 24, 2016

This is a large hotel with staff that is very friendly and helpful. All of the staff seem to be comfortable speaking English as well as Spanish and many of the signs are written in both languages. There are five buildings that are connected with covered breezeways. The main pool is beautiful with tropical vegetation adding to the ambiance. There... More 

Helpful?
Thank IndustrialBubba
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Guest, We are very happy that your stay with us was so satisfactory and convenient because there is nothing more important to us than our guests' comfort and satisfaction. I hope that you will allow us the opportunity to serve you in the future. It is our goal to provide our very best to each and every guest. Respectfully, More 

Miami, Florida
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed August 24, 2016

We stayed at the Wyndham on the last night of our visit to Costa Rica. We stayed here for two main reasons: 1) it is located very close to the Avis Car Rental Agency where we needed to return our car before our flight the following morning, and 2) we thought the two children in our party of six would... More 

Helpful?
Thank Mike M
Silvia C, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center, responded to this review

Dear Mike, Your opinion is very important to us and we value your feedback. By telling us what you don’t liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I apologize for the inconvenience with pools. We look forward to having you as our... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Pool
  • Room Service
  • Restaurant
  • Free Breakfast
  • Bar/Lounge
  • Free Parking
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Shuttle Bus Service
  • Free Breakfast
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
With a prime location just minutes from Juan Santamaria International Airport, visitors to Costa Rica's capital city will find the Wyndham San Jose Herradura Hotel and Convention Center the ideal retreat, with a wealth of amenities, an idyllic setting and world-class service. With downtown San Jose just minutes away, adventurous leisure travelers will enjoy magnificent natural attractions including the Poas and Arenal volcanoes, rainforest trails and a host of splendid cultural attractions, while business travelers will appreciate the close proximity to a number of prominent business addresses and Free Zones, as well as the hotel's impressive International Conference Center, making this San Jose, Costa Rica hotel the perfect choice for all travelers. Those seeking recreation will revel in a host of activities, including three sparkling outdoor pools, a fully equipped fitness center and special privileges at the nearby prestigious Cariari Country Club and Golf Resort, with 18-holes of golf and tennis courts. Guests craving relaxation can unwind in one of five Jacuzzis, enjoy a relaxing massage in the full-service spa or a respite in the sauna, while fun-seekers will enjoy the non-stop gaming at the on-site Fiesta Casino. With three restaurants and a stylish bar offering a variety of cuisines, guests can savor a host of food and beverage options and enjoy a daily bountiful, complimentary breakfast buffet. Guests arriving into Juan Santamaria International Airport can hop aboard the convenient free shuttle service, and the 24-hour business center and complimentary Wi-Fi affords guests the opportunity to stay productive. With an on-site beauty salon, gift shop, child-care services and more, the hotel offers everything a guest could need to make their stay as comfortable and stress-free as possible. Each of the hotel's 230 over-sized, smoke-free guest rooms features contemporary styling, a unique fusion of warm and cool tones and thoughtful amenities like a flat panel TV, free Wi-Fi, plush bedding and ultra-modern air conditioning. Superior Rooms offer breathtaking views of the lush gardens, while guests upgrading to the Executive Level enjoy a 42-inch LCD TV, a private lounge, secretarial services and complimentary happy hour. All of the spacious, airy Suites feature a Jacuzzi and separate sitting area, while those wishing to indulge in ultimate pampering will delight in the Honeymoon Suite with its own private sauna or the two-bedroom Presidential Suite with full kitchen and dining room. This San Jose, Costa Rica hotel features the state-of-the-art International Conference Center with over 28,320 square feet of meeting space. The event space ranges from an event room that accommodates up to 10 people, to the 12,800 square-foot Salon La Paz Ballroom that accommodates up to 840 people for a banquet or 110 10X10 foot exhibit booths. There is a Wyndham waiting 3 miles South from Juan Santamaria International Airport. ... more   less 

Additional Information about Wyndham San Jose Herradura Hotel & Convention Center

Address: 1000 San Jose | 3 Miles South of Intl Airport, San Antonio De Belen 71880-1000, Costa Rica
Location: Costa Rica > Province of Heredia > San Antonio De Belen
Price Range: $91 - $219 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Wyndham San Jose Herradura Hotel & Convention Center 4*
Number of rooms: 229
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Also Known As:
Ramada Plaza Herradura Hotel San Jose Metro
Ramada San Antonio De Belen
Ramada San Jose
San Jose Ramada
Plaza Herradura San Jose Ramada
Wyndham San Jose Herradura Hotel & Convention Center Costa Rica/San Antonio De Belen
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