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Wyndham San Jose Herradura Hotel & Convention Center

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1000 San Jose 3 Miles South of Intl Airport, San Antonio De Belen 71880-1000 Costa Rica
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Traveler (595)
360
Panoramas (15)
Room & Suite (132)

About

Location
Cleanliness
Service
Value
A resort in the middle of the city, which offers our visitors a quiet and elegant place for each of the tastes of our guests, offering a fresh decoration surrounded by natural light and exuberant beauty. With a privileged location a few minutes from the Juan Santa María International Airport. Wyndham San José Herradura Hotel offers its visitors 230 rooms, 15 fully equipped rooms for their parties, meetings and more special celebrations, a Catholic chapel with a capacity for up to 100 people with a contemporary decoration and a Convention Center with a capacity for 1,800 people in an idyllic setting, first class service, always focused on customer service. We offer our customers a fitness center equipped with the latest equipment, a Spa, a Casino for nightlife, four restaurants with different atmospheres and for the most varied tastes according to the occasion, among them the Hard Rock, a bar in the pool, 5 outdoor jacuzzi with whirlpool and 3 pools. We offer you the vehicle rental service or in case you bring your own ample free parking. The souvenir shop of Café Britt opens its doors to you to taste and acquire 100% Costa Rican products. We offer advice on your vacation offering details of tourist places Its proximity to the city center, is perfect for you to get to know the Capital, and with a few hours you can go to the beautiful beaches of the country, as well as to its majestic volcano.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Casino and Gambling
Kids pool
Free airport transportation
Free private parking nearby
Secured parking
Parking
Free internet
Wifi
Public wifi
Free wifi in the business center
Internet
Hot tub
Outdoor pool
Shallow end in pool
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Vending machine
Poolside bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Neck massage
Pedicure
Salon
Solarium
Waxing services
24-hour security
Concierge
Executive lounge access
Gift shop
Newspaper
Sun deck
ATM on site
Doorperson
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Whirlpool bathtub
Room service
Safe
Sofa
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Business
Languages Spoken
English
Hotel links
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Hotel deals

Location

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1,337Reviews19Q+A100Room tips
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Popular mentions
Stayed for a week while on a business trip. This is my forth time staying here as I have generally found the reliability of service and overall value to be good. Arrived to find entire hotel locked down by the Federal taxation authority for "inconsistencies". Had to be moved to another hotel for part of the stay. Upon my return, I found myself without access to a room for 8 hours. To the hotel staff credit, they offered me a free lunch at the Hard Rock Cafe across the street as all their restaurants were still closed by the Government. Front desk staff worked very hard in an obviously highly compromised situation to relocate guests and re-book as best as they could. Once the hotel was reopened, the room provided was perfectly acceptable, clean and with excellent wifi. The buffet breakfast was not included with my tariff. If you want to eat, get it included with your room if possible because it is $27 USD extra per day otherwise.
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Review collected in partnership with this hotel
Response from HotelWyndhamH, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center
Responded 2 weeks ago
Dear Robert, Thank you very much for having taken the time to post a score. We hope you will afford us another chance to accommodate you in the future so that we may provide you with a more enjoyable experience. Warmest regards,
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+1
We just arrived and checked into our room. The lobby itself is ok but the rest of the hotel has clearly not been updated or well taken care of in a very long time. The carpet in the halls and room is dated and dirty. The walls are crumbling in many of the halls/walkways. They have carpeted walkways that are covered but still outside that I doubt every I cleaned well. The bathroom tiles are cracked and dirty appearing. The vent for the room is not secured well and is dirty. No mini fridge available. The ice machine in our part of building is missing. Half of the restaurants are closed. The gym is apparently only open from 8-1 on weekends and is therefore closed (part of the reason I booked this hotel was wanting a gym). The bed is the most uncomfortable of the 7 places my husband and I have stayed this trip, hard and I’m sure will not give a good nights rest tonight. We asked for suggestions of things to do nearby (we are staying here one night as we have an early flight in the morning) and the only suggestion is a mall. Keys did not work initially on check in. I am very very disappointed and expected more from a property with the Wyndham name associated with it. 100% DO NOT RECOMMEND THIS HOTEL.
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Response from HotelWyndhamH, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center
Responded 3 weeks ago
Dear, I would like to take this opportunity to apologize for your unpleasant experience as a guest. I appreciate the time that you took to bring this matter to our attention. Your feedback is valuable Best regards,
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My sister and I stayed at this hotel the first night of our week long trip in Costa Rica. We landed around 3pm and were in our room by 3:45pm, meaning the baggage claim, immigration and taxi transportation process were VERY quick. We needed a hotel near the airport to stay at for our first night before heading out for La Fortuna the next morning. This place got the job done. You can tell that the rooms/hotel are definitely old - some parts look remodeled and it seems like they are working on improvements. Our room in particular was fine. It smelled damp every time we walked in and then we realized it was because one corner of our room was wet on the carpet. Not sure why it was wet but we didn’t end up reporting it because it didn’t really bother us. We were also cold and there was no way to turn the heat on, unfortunately. We also ate at the Fiesta restaurant in the lobby for dinner, which was also fine. Service and food were good. We initially wanted to venture out to the city but after a long day of travel, the hotel restaurant worked out better. There’s also a Japanese restaurant and Hard Rock Cafe on the property. I’d like to note that the bell boy that greeted us each day was particularly very helpful. We ended up waiting almost an hour for our shuttle to La Fortuna and he was very helpful in calling the company to ensure we got picked up. Overall, this place is fine for a one night stay for anyone looking for a place in San Jose temporarily.
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Response from HotelWyndhamH, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center
Responded Dec 5, 2019
Dear, Thank you very much for having taken the time to post a score. We hope you will afford us another chance to accommodate you in the future so that we may provide you with a more enjoyable experience. Warmest regards,
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Windows were dirty, jacuzzi never worked. In order for us to take a shower we needed to go in into the center of this tub that it served no purpose. Need to change the jacuzzi or accommodate a better shower situation. My mom being an old person was not easy and could have taken a fall to enter/exit just to shower in these conditions.
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Review collected in partnership with this hotel
Response from HotelWyndhamH, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center
Responded Dec 5, 2019
Dear Carla, Please accept my personal apologies for the inconvenience you experienced with the shower in our hotel. Although your experience with us has not been a good one, we hope that you will offer us the opportunity to provide you with our hospitality on your next trip. Thank you for taking the time to let us know of this situation. We do apologize and look forward to serving you in the future. Sincerely,
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Nice option for business travel close to the airport and the Convention Center. Rooms are old and with humidity odor. It use to be a good hotel, it needs some investment in renewing some of the spaces, mainly rooms.
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Review collected in partnership with this hotel
Response from HotelWyndhamH, Director de Relaciones con Clientes at Wyndham San Jose Herradura Hotel & Convention Center
Responded Dec 1, 2019
Dear, Thank you for your review expressing the problems you encountered during your stay. We sincerely apologize for the substandard condition of your room. I apologize again for the inconvenience. I hope that you will allow us the opportunity to serve you in the future. It is our goal to provide our very best to each and every guest. Respectfully,
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PRICE RANGE
$84 - $126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada plaza herradura hotel san jose metro, ramada san antonio de belen, ramada san jose, san jose ramada, plaza herradura san jose ramada
LOCATION
Costa RicaProvince of HerediaSan Antonio De Belen
NUMBER OF ROOMS
230
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Frequently Asked Questions about Wyndham San Jose Herradura Hotel & Convention Center
What are some of the property amenities at Wyndham San Jose Herradura Hotel & Convention Center?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Wyndham San Jose Herradura Hotel & Convention Center?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Wyndham San Jose Herradura Hotel & Convention Center?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Wyndham San Jose Herradura Hotel & Convention Center?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Wyndham San Jose Herradura Hotel & Convention Center?
Conveniently located restaurants include C Lounge - Cariari, Quattro Restaurant, and Sakura Japanese Restaurant.
Are there opportunities to exercise at Wyndham San Jose Herradura Hotel & Convention Center?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Wyndham San Jose Herradura Hotel & Convention Center have an airport shuttle?
Yes, Wyndham San Jose Herradura Hotel & Convention Center offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Wyndham San Jose Herradura Hotel & Convention Center?
Yes, dry cleaning and laundry service are offered to guests.
Does Wyndham San Jose Herradura Hotel & Convention Center offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Wyndham San Jose Herradura Hotel & Convention Center?
Many travelers enjoy visiting Teatro Nacional Costa Rica (6.6 miles), Ruinas de Ujarras (7.6 miles), and Chepeteando/ San José a pie (6.5 miles).
Does Wyndham San Jose Herradura Hotel & Convention Center have any great views?
Yes, guests often enjoy the city view available here.