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DoubleTree by Hilton Hotel Cariari San Jose

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1,132 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel Cariari San Jose
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Showing 964: English reviews
1 review
1 of 5 stars Reviewed December 16, 2014

Keep away - Booking was not in system, changed it and inputted it at reception only to be told I had to check out 2 days later. It was originally for 22 nights. Went to the Crowne Plaza - much better.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank williampY1192QJ
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Please accept our sincere apologies for the hassle and frustration this incident has caused you. We regret that you were unable to stay with us and hope you will give us another chance to impress should you return to our area in the future. Again, please accept our apologies for the inconvenience you experienced. If we can help in any... More 

Southern Indiana, United States
1 review
5 of 5 stars Reviewed December 15, 2014

I have stayed at this hotel over 30 times in the last 7 years and it is my favorite. It hasn't always been perfect but things seem to be really working well now. The staff are always friendly and helpful. I love the pool area, bar, and spa.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank John C
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thank you for sharing your experience at the DoubleTree by Hilton Cariari San Jose-Costa Rica. I’m happy to hear that our service and our great amenities made your stay more comfortable. Hope to see you again soon. Carolina Salazar, Director of Sales & Marketing. More 

Barcelona, Spain
2 reviews
5 of 5 stars Reviewed December 9, 2014

The hotel is greatly lanscaped and open to rain and breeze. oversized pool with sauna and jacuzzi makes for great relaxation. Great service and loved the location, midway from the airport and the city,

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Juan C
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Your comments about your stay at DoubleTree by Hilton Cariari San Jose-Costa Rica made me smile. We know it’s the little things that make your stay more comfortable (along with our great location). Hope to see you again soon! Carolina Salazar, Director of Sales & Marketing. More 

Naples, United States
1 review
4 of 5 stars Reviewed December 7, 2014

The hotel is an older structure but beautiful, and user friendly. The staff was attentive and friendly. This hotel was recommended by a local, and we used this location due to our agenda, but it is also close to the airport also which helps with the tremendous amount of traffic on the highways. They offer great tours as well. We... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Sid L
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thanks for taking the time to send us your review. We hope to see you again soon at the DoubleTree by Hilton Cariari San Jose-Costa Rica! Carolina Salazar, Director of Sales & Marketing More 

Quebex, Canada
1 review
5 of 5 stars Reviewed December 3, 2014

I had the chance to have a junior suite. Was little noisy because I was facing a public street (choose the other side next time), but the confort of the bed and the large size of the room overpass this little issue. Only problem: no refrigerator in the suite. Which could be very usefull in a warm day. Many restaurants,... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Remy C
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thank you for your positive comments about your recent stay at the DoubleTree by Hilton Cariari San Jose-Costa Rica. We hope to see you again soon. Safe travels. Carolina Salazar, Director of Sales & Marketing More 

Houston, Texas
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 2, 2014

Ended up getting to travel to Costa Rica on a business trip for a week and stayed at this hotel since it was close to where I would be working during my time in the America Free Zone business complex (which the hotel provided transportation to and from). I have to say that if I ever went back to Costa... More 

Helpful?
Thank TexasBigMama
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thanks for staying with us at the DoubleTree by Hilton Cariari San Jose-Costa Rica. I’m happy to hear that you enjoyed your stay and that our service and amenities made your stay more comfortable. See you soon, Carolina Salazar, Director of Sales & Marketing. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 30, 2014

We have traveled all across the globe and stayed at numerous hotels. This hotel has very bad service where they promise free breakfast and shuttle service only to charge you $22 for the breakfast then they "recommend" you take a taxi instead of the shuttle. The wifi also costa extra so don't be fooled by the discounted nightly rate after... More 

Helpful?
1 Thank HankHenry91
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thank you for taking the time to write a review about your recent stay at our hotel. I understand that you were unhappy with some of the charges. I apologize for all the miscommunication and for all the inconvenience you experienced. We’re working with our staff to ensure the situation doesn’t happen again and we hope to have another opportunity... More 

Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed November 29, 2014 via mobile

We stayed in a huge 2 bedroom suite on vacation with 2 small kids. Room was just what we needed...spacious, comfy, and quiet. Good breakfast, but may or may not be included with your Hhonors status. Big pool, but was a little bit cold. Good service for the airport shuttle. Your rental car company may offer pick up and dropoff... More 

Helpful?
Thank Cronkleton
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels. Carolina Salazar, Director of Sales & Marketing More 

San Jose, United States
1 review
5 of 5 stars Reviewed November 29, 2014

The hotel is very nice looking and maintained well, the people are very helpful and great service. It is spacious and relaxing feel to it. I wish I had time to hang out the pool and the pool bar. I plan to stay here my next trip to Costa Rica.

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Richard B
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Just wanted to thank you for your recent stay here at DoubleTree by Hilton Cariari San Jose-Costa Rica! So glad you were able to experience our authentic hospitality. We look forward to seeing you soon. Carolina Salazar, Director of Sales & Marketing More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 28, 2014

Food was unedible and housekeeping came at 7:30am, charges for local calls were $1 a minute and internet $9 per day. The hot tub was freezing and each day we had to ask for coffee or coffee cups or sugar, they never got it right. The TV is literally 25 feet away from the bed and no table to eat... More 

Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 461brianf
Carolina S, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this review

Thank you for your feedback. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at DoubleTree by Hilton Cariari San Jose-Costa Rica. We work continually to improve our services and your comments will help us improve. We hope you’ll stay with us the next time you’re in the area and let us... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Warm, rustic and luxurious, the DoubleTree Cariari by Hilton brings modern day opulence to Costa Rica's capital city. A heavenly urban retreat with spacious guestrooms, a sparkling swimming pool and great service. ... more   less 

Additional Information about DoubleTree by Hilton Hotel Cariari San Jose

Address: Cariari, San Antonio De Belen 40701, Costa Rica
Location: Costa Rica > Province of Heredia > San Antonio De Belen
Price Range: $109 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel Cariari San Jose 4*
Number of rooms: 222
Reservation Options:
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Also Known As:
Doubletree Cariari By Hilton San Jose Hotel San Antonio De Belen
Doubletree San Antonio De Belen
San Jose Hilton
DoubleTree By Hilton Hotel Cariari San Jose Costa Rica/San Antonio De Belen
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