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Hotel and Restaurant Villa del Sueno

Traveler (230)
360
Panoramas (22)
Room & Suite (269)
Certificate of Excellence

About

#3 of 12 hotels in Playa Hermosa
Location
Cleanliness
Service
Value
Certificate of Excellence
Location: A 25 minutes drive from Liberia International Airport. Playa Hermosa: A 1.2 km. sandy bay protected by volcanic rock formations on either end. Ideal for swimming, kayaking, snorkelling and diving enthusiasts. Hotel Description: 43 rooms set amidst tropical gardens, nestled in the heart of Playa Hermosa. 150 meters from beach. Mediterranean style buildings surround freshwater pools (2), thatched bar, open-air gourmet restaurant . Restaurant Villa del Sueno: Romantic open-air setting, restaurant or garden seating available. Features Mediterranean inspired gourmet cuisine. Noted for excellent service and live dinner music presentations. Serving breakfast and dinner.
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Property amenities
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast Available
Concierge
Laundry Service
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Charming

Location

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348Reviews
18Q+A
63Room tips
Traveler rating
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Popular mentions
I think the only reason this place has as good of reviews as it does is because of the friendly staff because the rooms are horrible. None of the amenities that were supposedly offered were present in the room, AC was old and barely worked, and worst of all pretty sure there was
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Response from villadelsueno, Co-owner at Hotel and Restaurant Villa del Sueno
Responded yesterday
Thank you guislen 2019 to take again the time to comment on your experience at Hotel Villa del Sueno.After the same complaints you did in Google ,we called a reputable company to check on all our beds with a completely NEGATIVE result.NO BED BUGS in our beds.Your bites are not from Bed bugs, probably sand flees or mosquitos.About the AC ,It is possible that a unit could fail at some time ,our first concern is the quality and confort we offer to our guest,if an AC would not work the way it should, we would immediately do something about it if the guest let us know about it while staying with us.Thank you for your comments about our friendly staff and be sure that we take your comments very seriously to maintain a reputation earned in the last 25 years.
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Overall pretty good. They took good care of us. The only issue I had was that we had them prepare some fish we caught and they did not cook it all until I asked where it all went so they cooked the remaining portion the next night and they still charged us the full price of a
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Response from villadelsueno, co-owner at Hotel and Restaurant Villa del Sueno
Responded Apr 15, 2019
Thank you for your review.It's our pleasure to prepare to your taste the fish that you caught, and we do not charge for the fish itself , but the rest of your meal with all the side dishes ,condiments, preparation, the staff, and our installations has to be covered as a regular meal. Thank you again for your review.
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Satisfied. Would stay again or at least strongly consider it. We had a "Superior Room" w king bed, mini fridge and coffee maker and plenty of room to spread out. Very comfortable bed. Modern, quiet AC unit. Great water pressure and plenty of hot water in the shower. Lush
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Response from villadelsueno, co-owner at Hotel and Restaurant Villa del Sueno
Responded Apr 9, 2019
Thank you very much 66 champs,we really appreciate your great review and we want to invite you to choose our facilities next time again. I'll talk to maintenance about squeaky fan..thank you for reporting it.
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Ate breakfast here twice during our stay in Hermosa. Food was delicious. Waiters were extremely friendly. Bottomless cup of coffee!! They have music at night - we could hear it from our hotel. Off the beach but worth the trip.
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Response from villadelsueno, co-owner at Hotel and Restaurant Villa del Sueno
Responded Apr 9, 2019
Thank you for your review.Music night are mostly Friday and Sunday from 7:00 to 9:30 .We also have guest at our hotel and we do respect people who like or need to go to bed early.
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We (a couple) stayed here for 1 week in March. Rooms were spacious with fridge, AC and ceiling fan. The hotel staff were exceptional: friendly, efficient, and knowledgeable. They arranged an airport transfer and tours, keeping us informed of changes/opportunities with tours.
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Response from villadelsueno, co-owner at Hotel and Restaurant Villa del Sueno
Responded Apr 9, 2019
Thank you Jim B for your great review . It makes all of us feel really good to hear these types of comments. Come back soon!
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PRICE RANGE
$81 - $140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel del suenodel sueno hotel
LOCATION
Costa RicaProvince of GuanacastePlaya Hermosa
NUMBER OF ROOMS
43
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