The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa
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Panoramas (19) Pool & Beach (1381)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 10/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa
Updated 10/25/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#2 of 4 hotels in Playa Conchal
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Gold level
The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa is an eco-friendly resort in Playa Conchal, Guanacaste, Costa Rica located between the exotic forests and unspoiled beaches of the North Pacific Riviera. Our secluded vacation spot is a perfect balance between unrivaled luxury and local culture, giving our guests an unforgettable vacation experience. An All Inclusive experience includes all meals, drinks, use of our fitness center and kids club as well as entertainment options including non motorized water sports, daily activities and nightly events. Our retreat also offers an adult only all exclusive experience at the Royal Beach Club where guests have access to a private pool with concierge service.
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Room & Suite (757)757
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Bicycles available
Indoor play area for children
Parking
Wifi
Paid wifi
Hot tub
Pool / beach towels
Adult pool
Outdoor pool
Yoga classes
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Poolside bar
Diving
Golf course
Snorkeling
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Massage chair
Pedicure
Salon
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
24-hour check-in
24-hour front desk
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Minibar
Cable / satellite TV
Sofa bed
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Languages Spoken
English, Spanish
Location
Full view
56Somewhat walkable
Grade: 56 out of 100
12Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
Playa Conchal, Playa Conchal 232-5150 Costa Rica
Getting there
Rental CarsSee all Playa Conchal rental cars
5,591Reviews971Q+A100Room tips
Reviews
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Popular mentions
My family stayed at the Westin and had an amazing time. The hotel staff, room and atmosphere were excellent. The food at the many different restaurants within the hotel were great and they made you feel safe during covid. We used Erik G who wears a shirt and hat that says Erik for our tours. We booked the hot spring and two different waterfalls. It was an amazing time and one of the best tours we have taken. We have traveled to many different countries and these experiences will definitely bring us back soon.
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Date of stay: January 2021Trip type: Traveled with family
1 Helpful vote
Helpful
Having been to both properties many times, this review may help in making your choice between the Westin and the JW Marriott in Guanacaste, Costa Rica. This opinion is based on a recent visit during the Covid Pandemc in January, 2021, so all things are considered. I stayed at both properties during this visit. Both properties are wonderful and each has its own pluses and minuses. Both have excellent staff who are kind and sincere. The JW seems to have cut back too much on staff and so the service has really suffered. Only one restaurant open with limited menu, slow service all around and a kind of abandoned feeling about the place. It's a pity because it seems that they were cutting back on expenses while losing many guests due to reviews. Sadly it's true. On the other hand, the Westin is practically back to normal, with restaurants open, great service and of course Covid precautions in place. There were a lot of national Tico families visiting, a few Europeans and maybe more North Americans. At this time in 2021, I would put my money on the Westin rather than the JW. Maybe the JW will rebound soon because it is a lovely property.…
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Date of stay: January 2021
Value
Location
Service
Room Tip: Upgrade to Royal beach Club if adults only.
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1 Helpful vote
Helpful
The resort itself is a wonderful, beautiful place, just like paradise. Its gardens are well maintained, lots of flowers and green, create a nice landscape of a luxury resort. We felt like in middle of an amazing jungle. Around the resort there is a golf resort. All territory is huge and really impressing. One thing is, we felt all resort is too dark, there are not enough lights, specially around the pool in night was dark, so some people walked in evening with their torch through the resort. The pool itself is a dream, so big, so spacious, also here in night it could be more lights also inside the pool, maybe with different colours, to make the pool look as awesome as it is. Just one problem was, when in weekend the resort was packed, people left their drinks all round the pool, some unfinished, some cups were swimming in the pool. Through the day it wasnt cleaned, just in night or early morning. That was a bit disgusting. The suite we had was nice, clean and spacious, however the lock was giving us a bad time. Our keys continously didnt work, we had to go to reception to get new ones. They asked us for ID to get new ones, but hey, who bring his ID to pool or beach? Even stuff we asked to help us open our room tried to do do with their general key and had some trouble. The food was during our stay quite good, but not excellent. Of course, everybody has a different taste. The buffets we didn´t like so much. Breakfast and lunch was everyday same. Besides that they packed all people into same room instead of using other empty spaces, for faster service maybe better, but in corona times, not very smart. On the weekends there was a huge cue to get into the breakfast buffet as you can see on my photo. In evening you could choose from some speciality restaurtants. The italian and bistro were not our favorites. The asian and faissanella international restaurant were both amazing. Also we used the in room dining service, which worked great and was very tasty food, lots of choices as well. Through the day we ordered some drinks at the pool bar, they do some really great fresh cocktails. Our favorite ones were mojitos and margharitas. However, some other you expect fresh made, like Pina Colada, came as frozen Colada, not fresh mixed. If you do some cocktails fresh, then why not all of them? What was little bit dissapointing, that we felt that local customers or other spanish speaking guests, as well as americans who are best in giving tips, were served first. Also be aware to come to the pool bar just 30 seconds after closing time, there is no exeption, you will get no more drinks. The beach was also very nice, however ocean is very rough and not good for families with small kids. They just has yellow, red and black flag, so we know why there is no green flag at all 😊. What disturbed little bit our relexation was this big amount of jet ski´s, who made lot of noise and produced some not very pleasent smell of fuel. Few less of them, that would be better. There were not too many activities offered due to Corona, they did some aqua gymnastics, you could rent jet ski at beach or do some kayaking or you could rent a bike (but only allowed you to drive inside resort, that was a bit sad). The service, not everyone of the staff was high motivated, of course thats a problem most all inclusive resorts face, people except some americans leave no tips, so why to work harder? Some staff however did extraordinary work and gave us a very welcome feeling. Our favourite employee was Norman, from the bistro/ocean restaurant, he was great, always trying to give us excellent service. Most of the staff unfortunatly has problems with the english language, so communication was sometimes hard. But we loved our stay and can recommend this resort. We had a 1, 2 meetings with the resort manager and he offered to us a fair solution to some of the points we were little but upset about, so after all, all was good!…
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Date of stay: January 2021
Rooms
Service
Sleep Quality
Room Tip: Rooms close to pool are best, less walking :)
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1 Helpful vote
Helpful
+1
We stayed for a 5 night getaway and couldn’t have had a better time. We were upgraded to Royal Beach Club through Platinum status and highly recommend booking - adults only, dedicated service, less crowded, private pool, pool bar, and hot tub. Weather was perfect, hotel is situated on a beautiful property on the beach, and the wildlife is so fun to see and interact with! Monkeys, coates, lizards, etc Some restaurants are closed for COVID but we enjoyed everything we had access to and didn’t feel we were missing out. “Bars” on property do close at 10pm and there is no evening entertainment. *restaurants may change with covid as months go on* Recommend room service breakfast and Manglar (restaurant by beach), lunch by pool is nice but a small menu- recommend Caracola for lunch (nachos & fish tacos were both great), dinner we did Caracola one night, Spirula (good gluten free options with pizza and pasta), Faisenella (beef tenderloin, enchiladas, and salmon appetizer were favorites), and Bamboo (good gluten free modifications here as well). Buffet is open for breakfast, lunch, dinner but we mostly did the a la carte restaurants. Go to Erik Garcia or activity desk for excursions. We did sunset jet skis (I wouldn’t recommend unless you enjoy jet skis- really long ride), went scuba diving (amazing to see manta rays, current was strong though), and some in our group did massages on the beach which they enjoyed Overall wonderful trip/visit!! …
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Date of stay: January 2021Trip type: Traveled with friends
3 Helpful votes
Helpful
We were upgraded to the Royal Beach club, the adults only section,That was key! Upgraded drinks and more staff! We had excellent service! Before we could even order a drink, the guys at the pool were there with one! We felt spoiled! Pool cabanas were beautiful! Tons of animals! We saw monkeys, iguanas, coties and tons of birds! Beautiful beach! Room was a good size and welcome champagne was a nice touch, also our tower staff were exceptional. THey got us change, new room keys when we extended our stay, took us to places around the resort on the golf cart and Burgan even called me to say the monkeys were outside out room! (I had been looking for them) We arranged transportation to the hotel via Erik Garcia who was reccomended by others who reviewed the hotel. It was awesome! He had someone waiting for us at the airport with our name on a sign He can help with tours, jet skis (we loved the jet ski tour) etc! Great overall! A+…
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Date of stay: January 2021Trip type: Traveled as a couple
2 Helpful votes
Helpful
PRICE RANGE
$331 - $659 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin resort & spa, playa conchal hotel playa conchal, the westin resort and spa, playa conchal
LOCATION
Costa RicaProvince of GuanacastePlaya Conchal
NUMBER OF ROOMS
406
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Claim Your Listing Frequently Asked Questions about The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa
Which popular attractions are close to The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa?
Nearby attractions include Playa Conchal (0.4 miles).
What are some of the property amenities at The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa?
Conveniently located restaurants include Ander's Restaurant, Papaya, and Soda Brasilito.
Are there opportunities to exercise at The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa?
Yes, guests have access to a pool, a fitness center, and fitness classes during their stay.
Does The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa have an airport shuttle?
Yes, The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa located near the city center?
Yes, it is 0.4 miles away from the center of Playa Conchal.
Does The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at The Westin Reserva Conchal, an All-Inclusive Golf Resort & Spa?
The staff speaks multiple languages, including English and Spanish.