Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Hotel Javy is one of the hotels in Liberia. Our attractive is our personal service and the quality of our rooms.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Correct attentive staff, good breakfast. clean the people are courteous and helpful the geographical location is about 2 km from the city center travel with Uber or taxi was easy. The kits were closed silent air conditioning. It is a well stocked hotel because their service is excellent
Read more
Date of stay: February 2024
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is so cute! Liberia is a quiet little area that's close to the coast and has activities like hiking and adventure parks close by as well. The hotel is well managed with a friendly staff that speaks Spanish and English. Our room was plenty big enough for 3 people with wifi, a TV, air conditioner, and a bathroom with a shower that had hot water! Overall it's a lovely place to stay if you're in the area. The breakfast was delicious too!
Read more
Date of stay: January 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip:Give yourself enough time to eat breakfast leisurely in case it's busy!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Santiago Narvaez, Director General at Hotel Javy
Responded Aug 10, 2023
Hola Josieh959, nosotros a diferencia de otras marcas, no vemos la ubicación como una desventaja, por el contrario tratamos de sacar el máximo provecho de la ubicación que tenemos para crear un ambiente de confort y tranquilidad a tan solo minutos del centro pero sin estar en medio del bullicio de la ciudad. trataremos de continuar desarrollando estas ideas y esperamos que sean parte del proceso.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel Javy is a basic, family run hotel. It’s not fancy, but the beds and bathrooms were clean. There’s parking available with a security person available to open and close the gate (and also checked us in since we arrived around 10:00 pm). We enjoyed the home cooked breakfast that was served to us the following morning. The staff were all kind and helpful and the security person gave us some good suggestions for where to go to eat when we arrived. Good location for our first night in Liberia!
Read more
Date of stay: January 2024Trip type: Traveled as a couple
Room Tip:It’s a bit difficult to find/get to because of the one way streets.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Santiago Narvaez, Director General at Hotel Javy
Responded Feb 18, 2024
Thank you very much for your good comments and for highlighting the qualities that differentiate us from other lodging options in the city of Liberia. We are pleased to have been able to meet your expectations upon entering our beautiful country. Cleanliness, customer service and our breakfasts are definitely part of our recipe to conquer more and more travelers. We hope you can return soon. Greetings. Hj.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The customer service at Hotel Javy was exceptional. They were very sweet, thoughtful, and very helpful. There were several times where they really went above and beyond for our family. They were constantly checking in during breakfast to make sure we had enough food and drinks. When my kids didn’t want scrambled eggs and we asked if they had hard boiled they were quick to accommodate us even though hard boiled eggs weren’t on the menu. They also were very quick to assist when I couldn’t get the AC to work. They were so eager to make our stay enjoyable. Our experience was way better than expected due to the customer service we received. We felt very well cared for.
Read more
Date of stay: June 2023Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Santiago Narvaez, Director General at Hotel Javy
Responded Aug 10, 2023
Mosheh632, it is a pleasure to meet clients as special as you, a beautiful family that is very respectful and kind at all times. At the end of the day, what you say is our reason for being, to make our clients' stay as comfortable as possible, we hope see you again soon. Greetings!
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is run by locals & is more Costa Rican than the larger more expensive hotels. Much like a hostel, rooms have more than one bed, are basic but with air-conditioning and a good shower. Rooms are cleaned every day. We enjoyed the location, a bit outside the city centre (walkable), in a residential area close to restaurants.
Read more
Date of stay: March 2022
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Santiago Narvaez, Director General at Hotel Javy
Responded Dec 11, 2024
Thank you for your kind words! We’re thrilled you appreciated the local touch and our clean, comfortable rooms. It’s great to hear you enjoyed our location and nearby dining options. We hope to welcome you back soon for another authentic Costa Rican experience! 🌟
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Really appreciated how communicative the staff were before we arrived. They were also very friendly and helpful! The parking is gated but pretty tight, so if you have a big car, be aware that it's a very tiny lot. The room was clean, the only thing is that it smelled a bit musty as though it needed to be aired, but it wasn't dirty. Nice location!
Read more
Date of stay: January 2025
Value
Location
Cleanliness
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Santiago Narvaez, Director General at Hotel Javy
Responded 3 weeks ago
Thank you so much for sharing your experience with us! We're delighted to hear that you appreciated our team's communication and friendliness—we always strive to make our guests feel welcome and supported. 😊 We also appreciate your feedback regarding the parking and the room. While our lot is secure and gated for your peace of mind, we understand it can feel a bit tight for larger vehicles. As for the room, we’ll make sure to review our ventilation practices to ensure the freshest experience for all our guests. It’s wonderful to know you enjoyed the location, and we hope to welcome you back soon for another pleasant stay! 🌟
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I accept that we all review based upon our own expectations and those may be different than others. My family was looking for a hotel relatively close to the airport after our two week Costa Rican vacation. This place got great reviews. It was hard to find especially at night; streets are dark, no street signs. It’s behind a large concrete wall topped with barbed wire. There’s a large metal gate that they have to open to let you in. When we checked in, they handed us towels and put bars of soap on the top of them. I honestly thought I was being booked into county. The rooms were very basic and clean. Not decorated, bare walls. Hardest pillows I’ve ever encountered. Is not convenient to the airport due to the traffic and narrow roads. There’s a sign next to the toilet asking you not to flush paper. It’s in a residential area that’s very dark and I didn’t see any commercial establishments anywhere near there. The reviews/pictures did not paint an accurate picture in my opinion. For me this is a two bubble hotel. At best.
Read more
Date of stay: June 2024Trip type: Traveled as a couple
Room Tip:Not airport convenient. It’s in the residential area.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Santiago Narvaez, Director General at Hotel Javy
Responded Oct 2, 2024
Hello, Chakalkar, indeed, as your comments indicate, the reviews correspond to a totally subjective and personal opinion, of the perception that travelers have of our brand and the quality of our service. And probably less focused on external factors such as the number of shops, the lighting of the city, or the traffic on the roads, which lately are factors that are out of our control. On the other hand, the large number of positive comments that we receive, comes from the degree of satisfaction with the customer service we offer, the cleanliness and comfort of our rooms and of course the taste of our delicious traditional Costa Rican breakfast. We understand and are aware that there are external conditions that directly influence the degree of customer satisfaction and we can guarantee that within our property we are applying constant improvements to offer a better experience to our clients on each visit. We hope that you come back here soon and can improve the perception of our brand.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I stated a night at this hotel and the service was awesome. It’s a quaint place with no frills, and it’s worth the price. The breakfast in the morning was beautiful, it was made fresh and it was accompanied with incredible coffee. I highly recommend.
Read more
Date of stay: August 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip:It’s in a rough area, but the hotel itself is safe and gated.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Santiago Narvaez, Director General at Hotel Javy
Responded Aug 10, 2023
Hi, Josephmp154OVA, We greatly appreciate your good comments, we are extremely pleased to have been able to meet your expectations, we hope to see you soon.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First off the good part- a nice breakfast. The bad part: The bedroom was about the worst we have ever stayed in tiny, dank, handles coming off dressers. Double bed was against the wall, so could only use one side of bed. Room did not seem clean. No elevator for getting to second floor with suitcases. Bathroom very small. Asked for them to secure a ride from airport to hotel and this cost about twice as much as getting an uber. The area the hotel is in is poorly lit, so no walking around after dark . Really, do not consider
Read more
Date of stay: January 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Santiago Narvaez, Director General at Hotel Javy
Responded Jan 17, 2024
Thank you very much for your comments, we perfectly understand what you are telling us and we work every day to improve to provide all the people who choose us with a service every day, the building only has two floors and in fact it does not have an elevator, instead the design presents . two stairs, regarding cleaning we are sorry that you have had that perception, however the cleaning service has been one of our pillars and we do it daily. On the other hand, we serve as a liaison with the company that provides the transportation service. The taxis we recommend have everything up to date and with their respective policies and pay the taxes that the legislation requires. Uber, on the other hand, is currently a company. private that does not have this type of regulations so they can provide a cheaper service but choosing it is entirely at the discretion of the clients and finally we have invested in lighting our property, parks and common areas and currently there are two community security requests in the Costa Rican Institute of Electricity to delimb and install luminaires in public lighting. Without further ado, I would just like to apologize again for not having met your expectations and invite many more travelers to visit us this 2024.
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First the positive: the reception staff were excellent. Hotel Javy is in a Liberian neighborhood festooned with security barred businesses and homes. In addition most have barbed wire. Hotel Javy is surrounded by walls, barbed wire, and a gate. The property is showing its age. The beds were very uncomfortable and rock hard, and the pillows somehow seemed like half pillows. The towels were threadbare. Our showers were a tad over cold water. There was a phone mounted on the wall outside our room that rang often during the evening hours. The room is small; there were 2 desks but no hangers or dressers. We had booked two nights but canceled the second night. The WiFi didn't work for half of the time we were there. Breakfast was included and was typical Costa Rican fare. We only paid around $50/night...and got what we paid for.
Read more
Date of stay: March 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Santiago Narvaez, Director General at Hotel Javy
Responded Dec 11, 2024
Thank you for taking the time to share your feedback. We want to let you know that as of 2024, Hotel Javy has undergone significant improvements and investments to address the concerns you mentioned and to enhance our guests' overall experience. Our rooms have been updated with new, more comfortable beds and plush pillows to ensure a restful night's sleep. We’ve upgraded our towels and linens and invested in a new hot water system to guarantee reliable showers. The property itself has been refreshed, with enhancements to both its appearance and functionality. Additionally, our WiFi infrastructure has been upgraded to provide consistent and fast connectivity throughout your stay. We deeply value guest feedback, as it has helped us grow and improve over the years. We would love the opportunity to welcome you back to experience the positive changes firsthand. Thank you for helping us become better! 🌟
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
My kids room had a lock box, but I dont know if it worked. I thought the hotel was completely safe (it's gated and there are hotel staff or security on the property at night). Call the hotel during the day if you have questions and speak to Andres.
You can reach Javier (Javy) through his email on their website. TripAdvisor won't allow his direct contact info.
In Liberia you are so close to the Hacienda Adventure center in Rincon De La Vieja. We did the full experience on our first day. Our favorite day in Costa Rica.
We also love La Fortuna. There is so much to do in the area. Zip-lining, Hanging Bridges, Hiking, etc. Enjoy your trip. Costa Rica is full of adventure!
There are more places to choose from in the Liberia area.
PRICE RANGE
$79 - $87 (Based on Average Rates for a Standard Room)
LOCATION
Costa RicaProvince of GuanacasteLiberia
NUMBER OF ROOMS
19
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Is This Your Tripadvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.