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The Springs Resort and Spa

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The Springs Resort and Spa
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2,232 Reviews from our TripAdvisor Community

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Showing 2,051: English reviews
Reston, Virginia
Reviewed August 21, 2014

This is a beautiful property but it still does not justify the cost. We paid more than $600 per night for 2 adults and one child (that's just for the room, nothing else included). The room for 3 was small and barely fit the extra child bed. The hotel should really be described as a theme park with attractions that...

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Helpful?
4Thank Beau L
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Beau L, I am very disappointed to hear about your recent experience with us. I would like to personally apologize for not meeting your expectations. I would like to mention a few things regarding your comments about our rooms and location. Our rooms (the smallest being our Vista Guest Room) is 587 square feet. The average size of a...

Reviewed August 20, 2014

Was looking forward to a champagne pedicure for my husband and I and that service is not available. Fail! Went for the spa mani /pedi and found a recent cosmetology grad fumbling her way through the services.Definitely a fail. The best part was the hot springs and the view from our chaise lounges. Service outdoors was great!

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1Thank Robyne R
Overland Park
Reviewed August 20, 2014

We totally enjoyed the monkey's, armadillos and other unusual critters as well as the incredibly healing and soothing hot springs! The hot spring steam hut, mud bath & hot springs pool were incredibly relaxing! My skin, over a week and a half later, is so smooth and soft - UNREAL. The waiters were top of the line and our guide...

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Helpful?
Thank Tracytiki
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Tracytiki, I am so glad you were able to enjoy the many amenities offered at our resort. Our hot springs pools have been consistently rated as the top springs in the arenal area. The reason your skin feels so great after soaking in our hot springs is our water is filled with natural minerals such as bicarbonates, sodium, calcium,...

Azle, Texas
Reviewed August 19, 2014

We just returned from an early August trip to Costa Rica spending three nights at the Springs Resort. Don’t let the road leading to the resort scare you (and it is scary). The Springs Resort is absolutely stunning and a well deserved 5 stars. Our family consisted of two adults and two teenagers (ages 13 & 16). We stayed in...

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4Thank Joyce D
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Joyce D, Thank you for taking the time to write an extensive review about your experience in Arenal at our property. I am very happy to hear you enjoyed our many pools including our famous "Perdidos Springs" and other amenites. We try to ensure that each and every one of our guests has an unforgettable experience not only in...

Chicago, Illinois
Reviewed August 18, 2014

Our family of four (2 adults, 21 and 17 year old daughters) enjoyed 2 1/2 days at this beautiful resort. The rooms are immaculate and lovely. The staff is warm and encourages your use of "Spanish" and tolerates "Spanglish" well :-). There are many activites offered on site. 2 tips to share: if you do the lazy river/tubing tour wear...

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Helpful?
3Thank Lee S
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Lee S, Our staff strives to create memories of a lifetime for all of our guests. Thank you so much for expressing your satisfaction with all aspects of The Springs Resort. Our on-site adventure center, Club Rio Outdoor Center, is my personal favorite part of the property and I am happy to see that you were able to enjoy...

Pompano Beach, Florida
Reviewed August 17, 2014

My husband and I stayed here during our honeymoon and had a fantastic time! The views from everywhere in the resort are breathtaking, everything is pristine and well maintained, and the food options on site are all really great. This place includes many amenities such as rafting and on site animal sanctuary in addition to the numerous mineral pools. Great...

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1Thank DanielleDich
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear DanielleDich, Congratulations! Thank you for celebrating your marriage with us. We try to ensure that each and every one of our guests has an unforgettable experience not only in their rooms, but throughout the pools, restaurants, and our Club Rio outdoor center. We hope that you will consider our resort for future anniversary trips. From all of us at...

Connecticut
Reviewed August 17, 2014

We were two families visiting La Fortuna and staying at The Springs Resort and Spa. They have many, many pools and a relaxed atmosphere - and the view of the volcano from the rooms is breathtaking. We enjoyed the onsite wildlife reserve and went on several tours. I can best describe the atmosphere as almost "disney-like" - so that is...

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2Thank zOe26347
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear zOe26347, I am thrilled to hear you enjoyed all of our geothermally heated hot springs pools and our rainforest wildlife reserve. Thank you for choosing to spend your vacation with us. Our food and beverage department is dedicated to making each meal with the best and freshest ingredients available, but I also know that La Fortuna has many incredible...

Wantagh, New York
Reviewed August 14, 2014 via mobile

An absolutely wonderful adventure in the Arenal area. Accommodations were top notch! Views were spectacular! The people that worked their couldn't do enough for you. The girl Nichole in concierge was so helpful at every level. She not only booked all 3 of our tours ( zip line, rappelling, and white water rafting) but assisted with dinners and answered questions...

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3Thank Michael M
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Michael M, Thank you for taking the time to write about your experience. We greatly appreciate your feedback about our rooms, springs, and tours. I will be sure to reach out to Nichole with your review and congratulate her on a job well done. It was a pleasure meeting you briefly before you departed, and we truly hope that...

Tampa, Florida
Reviewed August 11, 2014

This hotel may be one of the most expensive we've ever stayed at BUT we all felt it was well worth the expense. The hot spring pools are incredible, the food was delicious and the family suite room was enormous. We loved our stay here and will recommend it to everyone!

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6Thank TampaTravelers2011
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear TampaTravelers2011, Our staff is dedicated to providing the best experience for each and every one of our guests, and I am so happy to see we were able to do that for you! We try to pay close attention to all of the details of our hot springs pools, breakfast/lunch/dinners, and guest rooms. It was a pleasure hosting your...

Reviewed August 10, 2014

The Springs Resort is located within almost a stone's throw of the spectacular Arenal Volcano, and in the middle of a cascading series of gorgeous geothermally heated hot springs and pools. Perfect tropical bars, great food, gorgeous flowers and scenery and romantic lighting under the warm waterfalls. Awesome! We stayed in a great two bedroom suite with balconies overlooking the...

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1Thank Jrosenberg321
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Jrosenberg321, Thank you for all of the kind words you wrote about our property. I am happy to see you enjoyed our facilities including our pools, bars, and scenery! You are right by saying that our property is very romantic and private, yet perfect for groups of friends and also family friendly. Our chef works to consistently update our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A World Class Luxury Resort featuring Spectacular Hot Springs, Picture Perfect Views of the Arenal Volcano from every guest room and Four Restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 28 mineral laden, artesian Hot Springs and our 14,000 square foot Spa and Fitness Center. All of our amenities make The Springs Luxury Resort & Spa a great destination for Costa Rica vacations, weddings, or a honeymoon. Our 27,000 square feet of event, convention and meeting space have also made us the leading Costa Rica conference hotel. ... more   less 

Additional Information about The Springs Resort and Spa

Address: | 9 Km Oeste y km 4 Norte del centro de la Fortuna, Arenal Volcano National Park 21007, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park
Price Range: $385 - $850 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Springs Resort and Spa 5*
Number of rooms: 74
Reservation Options:
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
The Springs Resort And Spa Costa Rica/Arenal Volcano National Park
Hotel Style:
#1 Business Hotel in Arenal Volcano National Park
#3 Family Hotel in Arenal Volcano National Park
#3 Luxury Hotel in Arenal Volcano National Park
#3 Spa Hotel in Arenal Volcano National Park
#4 Romantic Hotel in Arenal Volcano National Park
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Questions & Answers

Here's what travelers have asked, with answers from The Springs Resort and Spa staff and other travelers.
72 questions
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Honeymoon suites have their own spring fed hottub”
 of 5 bubbles sicandtired, 4 days ago | Read review
“All rooms have volcano view.”
 of 5 bubbles Dougo8, 1 week ago | Read review
“its mid ranged to luxury budget... depending what luxury budget means to some..”
 of 5 bubbles kbenson9, 4 weeks ago | Read review
“all rooms have Volcano view, so they are all good!”
  • volcano view 2
  • volcano view
  • bed
  • bath
 of 5 bubbles F7715RNcarolined, 4 weeks ago | Read review
“As far as I can understand, all views are great.”
  • Sunsetting view from our room!
  • Our children loved the elephant on their bed!
 of 5 bubbles 269suzanneb, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question