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The Springs Resort and Spa

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The Springs Resort and Spa
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2,042 Reviews from our TripAdvisor Community

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Showing 1,885: English reviews
Overland Park, Kansas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 23, 2014

You want to feel like every person you see treats you like their most important guest....stay here. The service is first class, the views out of this world. We had a wonderful week. Our first impression was of Kaylor who greeted our driver and was a delight the entire week. Strongly recommend the morning fruit smoothies.

Helpful?
2 Thank Deanna G
Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 22, 2014

This hotel is like nothing you've seen before. You are completely sunk in nature's amazing wonders, but at the same time you have all the comfort and facilities of an excellent hotel. The natural pools at different temperatures are an incredible way to relax; looking at the hot water actually coming out from inside the soil was amazing for me.... More 

Helpful?
3 Thank ernestolebron
Level Contributor
18 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed March 21, 2014

We landed in Liberia airport and drove 3.5 hours to get to the hotel. The path was sometimes rocky and painful but worth it. The staff were professional and gracious, especially in the restaurants. The concierge, Jocelyn, was very helpful. Our room had a lovely view of the Arenal volcano. The room itself was showing small signs of wear. There... More 

Helpful?
3 Thank Jaya T
Charlotte, North Carolina
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed March 20, 2014

My family loved The Springs Resort and Spa. The hot springs and pools were beautiful and fun to swim in. The swim up bar was great too. The best restaurant is Las Vantanas, the food was incredible. The normal restaurant, Las Cascadas, is a good value and the food was good. The buffet breakfast every morning was great. Service was... More 

Helpful?
3 Thank Lauren H
John P, Manager at The Springs Resort and Spa, responded to this review

Dear Lauren H, First of all I would like to thank you for choosing The Springs Resort & Spa for your vacation in Costa Rica. We appreciate your kind words about our property. We are happy that you enjoyed every single detail of your stay, from the activities at our Club Rio, the idyllic massage at our spa and the... More 

Arlington, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed March 20, 2014 via mobile

My family and I just came back from Costa Rica and we had an awesome time at The Springs Resort and Spa. We spent three nights there but it was not enough time to enjoy all of the amenities. My children loved the kids club, the hot springs, and the food. I thoroughly enjoyed the decor, the way space was... More 

Helpful?
3 Thank Felicia A
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Felicia A, Thank you for your great feedback! I am glad you were able to enjoy our 20+ hot spring pools, 5 restaurant options, and our outdoor adventure center called Club Rio. Our staff strives to exceed all of our guests expectations and I am happy to know we were able to do that for you. It will be... More 

Playa Flamingo, Costa Rica
Level Contributor
19 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 19, 2014

Beautiful resort with excellent views , dinning, and service! Made made hot springs beautiful! Truly a treasure in Costa Rica! Great view from dinning and bar area. Service is excellent. 5 Star dinning! Really enjoyed fireplace going as well! Have also stopped by for lunch when passing by area as so lovely!

Helpful?
2 Thank Judy S
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Judy S, I am thrilled to hear you enjoyed your recent stay with us! Thank you for your kind and genuine comments. Our staff strives to exceed all of our guests expectations and I am happy to know we were able to do that for you. It will be our pleasure to host you again - hopefully in the... More 

Dundas, Canada
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed March 19, 2014

Stayed 3 nights (Wed. to Sat.) early March. Check-in was friendly and efficient. Our room was large with a gorgeous, well equipped bathroom and a beautiful view of Arenal Volcano. A few minor oversights in the room (no corkscrew, ice, directions for phone and TV remote) should not happen in 5 star resorts. Service in the restaurants was excellent until... More 

Helpful?
2 Thank DDKDundas
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear DDKDundas, Thank you for choosing our resort to host your recent stay in Arenal! Our staff strives to provide each and every guest with the best possible service. Your feedback about the service is important to us, and we hope to continue improving every day. We hope that you will give us the opportunity to serve you again in... More 

Sydney Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 18, 2014

Stayed at The Springs early March. I concur with the high praise people have given before me. It is a fantastic location, the rooms, the hotel proper the restaurants (the pulled pork buns are to die for) and staff were all exceptional. Only gripe I have is their appears to be a bit of nickel and dime approach to the... More 

Helpful?
4 Thank Tlong59
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear tlong59 Thank you for your recent stay with us! Your feedback is very important to us, and we will be sure to keep all of your suggestions in mind in order to better our service. Our staff strives to provide each and every guest with the best possible service. I am happy to hear we were able to create... More 

Austin, Texas
Level Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed March 18, 2014

This is a great property. Beautifully located amongst lush forests with clear views of Arenal. The central building (with restaurants, the spa etc.) is at a distance from the rooms, so you are assured of peace and quiet. The balconies are truly lovely and the rooms spacious and well appointed. The spa was excellent. At the same time they had... More 

Helpful?
1 Thank 37Frequenttraveler
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear 37Frequenttraveler, Thank you for your kind feedback. I am glad your experience with our spa was excellent. Our staff strives to provide each and every guest with the best possible service. I am happy to hear we were able to create a memorable experience for you. Please do not hesitate to contact us directly if you need help booking... More 

Windsor, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed March 18, 2014

From 3 months of research before our 1 month trip to Costa Rica, this was supposed to be our 2 nights of romantic luxury. After watching the video clip on there website i was expecting it to be quiet and a hidden gem. HOWEVER- they sell day passes to tourists and I have to say that every thermal spring was... More 

Helpful?
5 Thank Kellie0309
Melanie M, Manager at The Springs Resort and Spa, responded to this review

Dear Kellie0309, I am very disappointed to hear about your recent experience with us. I would like to personally apologize for not meeting your expectations. Please know that this was something out of the ordinary, and will not happen again. Your comments have been addressed with our staff and are being taken very seriously. I would like to mention that... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A World Class Luxury Resort featuring Spectacular Hot Springs, Picture Perfect Views of the Arenal Volcano from every guest room and Four Restaurants including our famous Ginger Sushi Bar and Las Ventanas fine dining. Enjoy our 28 mineral laden, artesian Hot Springs and our 14,000 square foot Spa and Fitness Center. All of our amenities make The Springs Luxury Resort & Spa a great destination for Costa Rica vacations, weddings, or a honeymoon. Our 27,000 square feet of event, convention and meeting space have also made us the leading Costa Rica conference hotel. ... more   less 

Additional Information about The Springs Resort and Spa

Address: Near Montana de Fuego, Arenal Volcano National Park, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park
Price Range: $267 - $619 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Springs Resort and Spa 5*
Number of rooms: 47
Reservation Options:
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Also Known As:
The Springs Resort And Spa At Arenal Hotel La Fortuna De San Carlos
The Springs Hotel
The Springs Resort And Spa Costa Rica/Arenal Volcano National Park
Hotel Style:
#1 Business Hotel in Arenal Volcano National Park
#3 Family Hotel in Arenal Volcano National Park
#3 Luxury Hotel in Arenal Volcano National Park
#4 Spa Hotel in Arenal Volcano National Park
#4 Romantic Hotel in Arenal Volcano National Park
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