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9km Oeste Y 4km Norte Del Centro de la Fortuna, Arenal Volcano National Park 21007 Costa Rica
17 people are viewing this hotel
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Traveler (3363)
360
Panoramas (36)
Room & Suite (902)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 01/12/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/12/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#11 of 77 hotels in Arenal Volcano National Park
Location
4.7
Cleanliness
4.9
Service
4.7
Value
4.4
2022 Travelers' Choice Best of the Best
With a spectacular view of the Arenal Volcano, natural hot springs, five unique dining experiences, and an impressive full-service Spa, The Springs Resort & Spa at Arenal promises to overwhelm you in every aspect of quality, service and design. CNN Travel voted our five-star property one of the seven resorts with the most spectacular views in the world, and we have hosted "The Bachelor" and many other famous TV Programs. On our 165-acre property, families are sure to enjoy the water slide, signature putt-putt course, kids' game room and our on-site Club Rio Adventure Center, offering river tubing, kayaking, horseback riding, rock climbing, hot springs and our amazing Animal Sanctuary.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Game room
Hiking
Books, DVDs, music for children
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Plunge pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Horseback riding
Mini golf
Billiards
Darts
Entertainment staff
Fishing
Patio
Table tennis
Walking tours
Waterslide
Board games / puzzles
Video game console
Children's television networks
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Hot spring bath
Light therapy
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
First aid kit
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Extra long beds
Walk-in shower
Desk
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / closet
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
iPod docking station
Sofa bed
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, French, Spanish
3149Reviews189Q+A100Room tips
Traveler rating
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Popular mentions
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Most Recent
AlexandraMindel wrote a review Jun 27
Toronto, Canada3 contributions
Unfortunately I stayed here for only one night. I was surprised by how huge the hotel is and how many activities it offers. Make sure you don’t make my mistake and stay for a few nights. My husband and I stayed at the honeymoon suite and the hotel sent us sweet gestures and they were so nice and accommodating an absolute pleasure! Also the honeymoon suite at this hotel is one of the most beautiful rooms I’ve ever stayed at! Highly recommend.
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Date of stay: February 2022Trip type: Traveled as a couple
Room Tip: Stay for more than a night or else you won’t experience everything the hotel has to offer
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nancy Morrison wrote a review Jun 24
3 contributions1 helpful vote
This place is incredible. The view, the rooms, the spa, the staff!!!! We had special treatment from our concierge Antonio Cruz. He went above and beyond as well as all the staff. I love visiting Costa Rica, the people are amazing. I truly can not wait to go back!
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Date of stay: June 2022Trip type: Traveled with family
1 Helpful vote
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Pete wrote a review Jun 21
4 contributions1 helpful vote
The room was amazing, we didn't want to leave it! haha The staff was even more amazing so we wanted to get out and see them as well. ; ) My wife had a birthday the day we arrived so we made a reservation at Las Ventanas where we were treated like royalty starting with 'the host with the most' Michael right though to our tableside meeting Executive Chef Jose Aragones to compliment him on the most spectacular meal followed by a homemade birthday cake. How do you beat that?
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Date of stay: June 2022
Location
Service
Sleep Quality
Room Tip: main building, newly renovated rooms.
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Leslie wrote a review Jun 16
Sedona, Arizona5 contributions2 helpful votes
Absolutely beautiful property with amazing amenities. This is one of three resorts we have stayed at while in Costa Rica and this one definitely has every single thing you would need with kids! Multiple hot springs, the Rio River Club, game room, etc…. We stayed in the family vista room and it was perfect for our family. The staff was also excellent. Esteban not only dropped our bags in our room, he took us on a small tour around the property, pointed our sloths, differed plant varieties, showed us the tree that produces chocolate and we got to sample the inside, and my son casually mentioned to him that he loves all the local fruits. We came home from a day of enjoying the hot springs to a bag of fresh fruit including mango, rambutan, and garanilla. Wow! What amazing service! We did zip lining and the river tubing and both were amazing.
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Date of stay: June 2022Trip type: Traveled with family
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Karen S wrote a review Jun 13
Columbia, United States3 contributions
Family of 6 -- children ages 18 to 26. Stayed in the Aracari Penthouse Suite for 4 nights and then moved to two Vista Grande Double Queen Rooms for 2 nights because we wanted to extend our stay. Penthouse has incredible views. The queen rooms are new and super spacious and nice with a good view as well. Truly couldn't decide which we enjoyed more. The resort has awesome amenities, however, it is the staff that makes this resort so special. Everyone, especially our greeting host, TONY CASTRO, went beyond their jobs to make us feel welcomed and accommodated. Tony was always ready to help with whatever we needed throughout our stay, as were all the staff. Maybe most importantly, they seemed to enjoy helping. Always a friendly hello and asking about our day and adventures. If you are visiting Costa Rica, highly recommend Springs Resort
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Date of stay: June 2022
Value
Service
Sleep Quality
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HR R wrote a review Jun 12
6 contributions
Our family of 4 (2 teenage daughters) spent 3 nights at The Springs and loved it. The views are amazing. The staff was so friendly and welcoming. Our bellman, Esteban was always so friendly. On the golf cart ride to take us and luggage to our room he stopped to show us a toucan. We enjoyed swimming in all of the hot spring fed pools and the monkey slide. We saw monkeys near the monkey slide two mornings. Waking up to the beautiful view of the volcano, the birds singing and the monkey sounds while in a beautiful, comfortable villa was the rain forest experience we were looking for (all of the hotel rooms have great views). At the end of May the sun came up at 5:30 and set at 6:00 so it is good to start your day early. Raining season was beginning - we got about 2 hours of rain each afternoon - a great time to relax. We ate at the Tres Cascades breakfast buffet every morning and dinner two nights because we enjoyed it so much! The outdoor setting with a marvelous view was wonderful. We enjoyed trying traditional Costa Rican dishes, they had American options also. Virgilio was one of our servers for breakfast and dinner. He was so friendly and helpful and told us a lot about Costa Rican life. All of the servers were very accommodating. Our first full day we spent at the resort. We went to Club Rio on the first shuttle at 8:45 (Club Rio is included for hotel guests - you can pay for individual activies if you want or just enjoy the river and hot springs). We added tubing and the nature center. We all enjoyed tubing with Saul and Ricardo! Jeremy was the photographer and got some great pictures. We ate lunch there, enjoyed the hikes, hot springs and lounge chairs. Even with all day passes sold out for the holiday weekend, it did not seem crowded. Off site activities we did nearby included Mistico Hanging Bridges (25 minutes), Outback ATV tour (10 minutes), Pure Trek Canyoning (15 minutes), Downtown La Fortuna (20 minutes)
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Date of stay: May 2022
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Aaron S wrote a review Jun 11
2 contributions
The Springs is an incredible resort, to say the least. Anthony (Tony) was our host from our 1st day - he was the kindest, funniest, and most accommodating staff member there. He remembered all 6 of our names, so anytime we passed by, he would ask how each of us was doing. I cannot give him enough praise. Thank you, Tony! The food is great, and the views of Arenal volcano are 2nd to none. The activities (both on and off campus) are so well-coordinated, and the concierge team (especially Nicole!) was so accommodating. We changed our schedule around 3x and they made it happen without a hitch. Long story short, Tony was the absolute best, and all other staff were incredible, too. This resort is worth your time and money!
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Date of stay: June 2022Trip type: Traveled with family
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Amanda S wrote a review Jun 8
1 contribution
My family of 10 visited the Springs and stayed in the Villa Palacio. The grounds are absolutely gorgeous and you feel like you are living within the rain forest with the best view of the volcano. Everyone goes above and beyond to provide the best service. Orlando consistently greeted us with a smile and always checking in with us to make sure our daily plans were set. Mikol, Antonio and Anthony consistently took care of us at the various restaurants and bars. They all went above and beyond in providing excellent customer service. They made our trip so memorable. We will be back!!
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Date of stay: May 2022Trip type: Traveled with family
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Melissa H wrote a review Jun 5
1 contribution1 helpful vote
The resort is very nice and beautiful. The staff is very friendly and polite. However, certain parts of the animal sanctuary seemed poorly kept in the sense that the animals are in cages without much shelter or covering if it rains…and it rains every day there just about. We did a tour and the coyote did not have any covering and was getting drenched in the rain. My heart melted for him as he was running in circles and seemed anxious trying to find cover. My only recommendation would be if they are keeping these animals in captivity for them to put some sort of covering in the cages because it is not nice to see them getting soaked and seem so helpless when it is raining. I think as humans it’s our job to speak up for animals in need and be a voice, and I could clearly see this animal was in distress and something needs to change for him. Otherwise, beautiful place.
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Date of stay: May 2022Trip type: Traveled with friends
1 Helpful vote
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David R wrote a review Jun 4
Glenarden, Maryland20 contributions1 helpful vote
+1
My wife (Jaye) and I (David) have been coming to this 5 Star Resort for many years. Luis (one of the managers) always treats us like family. The resort has stunning views of the volcano and HOTSPRING Pools are all over the property. This resort has everything you could imagine from great restaurants to great activities and OUTSTANDING SERVICE. Jeffrey welcome us and did an outstanding job making sure that we were taken care of from every aspect. If you are looking for an outstanding vacation then look no further. Book your trip now. You will not be disappointed. This is a FANTASTIC property
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Date of stay: June 2022Trip type: Traveled as a couple
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PRICE RANGE
$495 - $928 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the springs resort and spa at arenal hotel la fortuna de san carlos, the springs hotel
LOCATION
Costa RicaProvince of AlajuelaArenal Volcano National Park
NUMBER OF ROOMS
75
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Frequently Asked Questions about The Springs Resort and Spa
Which popular attractions are close to The Springs Resort and Spa?
Nearby attractions include Bogarin Trail (4.3 miles), Arenal Oasis Wildlife Refuge (4.5 miles), and Ecotermales Fortuna (2.6 miles).
What are some of the property amenities at The Springs Resort and Spa?
Some of the more popular amenities offered include a swimup bar, free wifi, and a pool.
Which room amenities are available at The Springs Resort and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Springs Resort and Spa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at The Springs Resort and Spa?
Yes, free parking, secured parking, and valet parking are available to guests.
What are some restaurants close to The Springs Resort and Spa?
Conveniently located restaurants include Chifa La Familia Feliz, Restaurante Los Rodríguez, and Chipotle's.
Are there opportunities to exercise at The Springs Resort and Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does The Springs Resort and Spa have airport transportation?
Yes, The Springs Resort and Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Springs Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Springs Resort and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Springs Resort and Spa?
The staff speaks multiple languages, including English, Spanish, and French.