From the moment you arrive at the hotel it is just breathtaking. It's setting is seriously one of the nicest I've ever stayed at and I've been a lot of places. The Volcano is right in front of you and waking up and seeing that...More

Just finished a 4 day stay with my 4 boys. The room was STUNNING - a duplex with a huge window overlooking the volcano. Beds were so comfortable nobody wanted to get up. The service was flawless - these guys really know how to look...More

Strangely enough, my first sensation upon arrival was disappointment. After that 20 minute drive up an incredibly rough road, it was startling to step into the lobby....it was so grand and well manicured, it almost felt Disney-esque. However, I quickly grew to love it. The...More

I've read that some people feel the resort has a "Disneyland" feel to the place. While it may be that the springs and grounds are landscaped, it is done very well and feels natural. And it is a resort. The property is huge with isolated...More

Stayed here recently for three nights after staying at another hotel in the area ... I would say the hotel was nice, but not even close to being in the same league as our previous hotel. Check-in was efficient, the room was nice though we...More