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Nayara Hotel, Spa & Gardens

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3,057 Reviews from our TripAdvisor Community

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Showing 2,833: English reviews
Buffalo, NY
Reviewed February 22, 2014

My husband and I visited Nayara for the first part of our 10-day stay in Costa Rica. We were drawn to the area because of the Arenal Volcano, which the resort promised amazing views of - and delivered on. As we arrived on the day of our second anniversary, the hotel made special arrangements to decorate our bed with a...

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Helpful?
2Thank Nicole H
New York City, New York
Reviewed February 20, 2014

We stayed in a Casita Deluxe for 4 nights during August 2013 and were overall pleased with the experience. We had exceptionally high expectations given the recent ranking of the hotel by T&L as one of the top 5 in the world, and for the most part, our expectations were met - the setting, grounds, and the casita were all...

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4Thank NYTraveler2071
Jairo Q, Manager at Nayara Hotel, Spa & Gardens, responded to this review

Dear valued Guest, I wanted to take this opportunity to personally apologize for not meeting your expectations. Please know that we strive to deliver flawless service and unforgettable experiences to our guests and I am saddened that we did not meet our goal during your visit. I want you and future guests to know that there has been no construction...

Green Cove Springs, Florida
Reviewed February 20, 2014

Not a perfect five. Our expectations were for perfection because of all of the glowing accolades on Trip Advisor and in the major travel magazines. We spent six days and nights in a Nayara Suite. Certainly this is a wonderful and gorgeous property, but there were a few issues which shave tenths of points in scoring. First the negatives: Our...

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3Thank deisenstein
Jairo Q, Manager at Nayara Hotel, Spa & Gardens, responded to this review

Dear Valued Guest, Thank you for taking the time to write such an extensive review about your stay at Nayara. We appreciate so much that in spite of the issues you experienced during your stay you still felt that we deserved to get trip advisor's top rating. We take great pride in our commitment to being green. We try very...

Glennallen, Alaska
Reviewed February 20, 2014

While we were checking in the reception desk asked if we were celebrating anything special and we said in a few days it was my husband's birthday, but didn't think anything of it, because we would be leaving before then. They said our room would be ready in about 10 minutes. When we walked in they had red roses and...

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1Thank 685Linda22
Venice, CA
Reviewed February 19, 2014

Nayara is fabulous. The grounds are beautiful. The rooms are gorgeous and look out onto amazing vistas. Total privacy, no need to keep the drapes closed unless you want to keep out the light. The food is outstanding. The staff is friendly, courteous, well informed about all aspects of the location and options for tours. I never heard anything from...

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2Thank PatSnyder194
Boston, Massachusetts
Reviewed February 19, 2014

My husband and I stayed here for a few nights during our honeymoon and the staff really made us feel special. The service is personalized, and they help arrange ANYTHING you need/want. The rooms were VERY clean (amazing what kind of animals they can create with the towels) and HUGE! the hammock outside the room was so nice, being able...

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Thank BVays
spokane
Reviewed February 19, 2014

We recently stayed here for 3 nights. We had a wonderful experience despite some rain. The room was great with a beautiful view of the volcano. The food was good and the service was great. The new villas are over the top wonderful.

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Thank cbw643
New York City, New York
Reviewed February 18, 2014

We arrived around 12:30 PM and the front desk said our room was just about ready. We went to have lunch in their restaurant while we waited. At first we were told we would be in Suite 30 but ended up in 29, which was fine. After lunch we were driven to our room with our luggage in a golf...

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2Thank srk60
Jairo Q, Manager at Nayara Hotel, Spa & Gardens, responded to this review

Dear Valued Guest, Thank you for taking the time to write such an extensive review about your stay at Nayara. I would like to take this opportunity to personally apologize for the situation you had with one of our employees opening your door and the experience you had in our spa. Fortunately, we had the chance to talk during your...

matthews nc
Reviewed February 17, 2014

I had read such out of this world reviews and seen such a super high rating for Nayara that maybe I set my expectations too high. The bungalow was very nice, but surrounded on both sides by similar bungalows about 6 feet from ours. Foliage gave us a fair amount of privacy, but we could easily hear every word spoken...

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Thank jmgMatthewsNc
Jairo Q, Manager at Nayara Hotel, Spa & Gardens, responded to this review

Dear Guest, Thank you for taking the time to write a review about your stay at Nayara. Please accept our apologies that we were not able to meet all of your expectations, we take our guests’ feedback very seriously and please know that we have addressed your comments about the loud music at our pool bar with our entire Food...

Reviewed February 17, 2014

This hotel was an absolute dream come true! From the his/her vanities, and the amazing views, the outdoor shower, the balcony jacuzzi, and amazing staff- this hotel deserves every award out there! There wasn't a single thing I could complain about other than I wish it was closer, so I could go there more often! The food was delicious and...

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1Thank Zworldtraveler55
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Arenal Nayara Hotel & Gardens is a five star luxury boutique hotel that is widely recognized for providing premium luxury amenities and ultra-personalized service at surprisingly affordable rates. Located in the outskirts of the amazing Arenal Volcano, Arenal Nayara is an oasis of tranquility, where guests can experience a profound and organic immersion with nature, while living in luxury at the same time. Surrounded by lush tropical rainforest, each one of our 50 spacious casitas (bungalows) provide an exclusive, ultra-luxurious retreat. Each expansive casita (ranging from 855 to 1905 square feet) includes a secluded garden with an outdoor shower and a beautiful terrace overlooking the volcano with a private, intimate Jacuzzi for two. ... more   less 

Additional Information about Nayara Hotel, Spa & Gardens

Address: 6 KM West la Fortuna Town, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica (Formerly Arenal Nayara Hotel & Gardens)
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $346 - $956 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Nayara Hotel, Spa & Gardens 4.5*
Number of rooms: 50
Reservation Options:
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Also Known As:
Arenal Nayara Hotel And Gardens
Arenal Nayara Hotel Gardens
Nayara Hotel, Spa & Gardens Costa Rica/Arenal Volcano National Park
Hotel Style:
#1 Romantic Hotel in La Fortuna de San Carlos
#1 Spa Hotel in La Fortuna de San Carlos
#1 Family Hotel in La Fortuna de San Carlos
#2 Luxury Hotel in La Fortuna de San Carlos
#3 Green Hotel in La Fortuna de San Carlos
#5 Business Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travelers have asked, with answers from Nayara Hotel, Spa & Gardens staff and other travelers.
125 questions
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Tulsa, Oklahoma
9 days ago

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Questions? Get answers from Nayara Hotel, Spa & Gardens staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Villa 12 !”
 of 5 bubbles 179natachaw, 4 days ago | Read review
“If traveling with kids, choose rooms 16-20 for quick access to pool, Jacuzzi and restaurants, still allowing nice views of the volcano.”
 of 5 bubbles AshAndAnita, 5 days ago | Read review
“They are all so different, views of rain forest 9in the forest) vs views of Arenal volcano”
 of 5 bubbles 859charlesm, 1 week ago | Read review
“rooms away from the pool and spa areas are quieter”
 of 5 bubbles I2031RUjessicas, 2 weeks ago | Read review
“Springs Villa”
 of 5 bubbles donaldbU4692TO, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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