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7 km West from La Fortuna Town Road 142702 Road 702 Road, Arenal Volcano National Park, La Fortuna de San Carlos 21007 Costa Rica
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Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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$475
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Free cancellation until 01/22/21
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Traveler (4003)
360
Panoramas (12)
Room & Suite (1598)
Travel safe during COVID-19
A note from Nayara Gardens Relais & Chateaux
Updated 08/06/20

About

#2 of 62 hotels in La Fortuna de San Carlos
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Gold level
Nayara Gardens is a five-star luxury boutique hotel that is widely recognized for providing premium luxury amenities and ultra-personalized service at surprisingly affordable rates. Located on the outskirts of the amazing Arenal Volcano, Arenal Nayara is an oasis of tranquility, where guests can experience a profound and organic immersion with nature while living in luxury at the same time. Surrounded by lush tropical rainforest, each one of our 50 spacious casitas (bungalows) provides an exclusive, ultra-luxurious retreat. Each expansive casita (ranging from 855 to 1905 square feet) includes a secluded garden with an outdoor shower and a beautiful terrace overlooking the volcano with a private, intimate Jacuzzi for two.
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Room & Suite (1,598)1,598
Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Hiking
Books, DVDs, music for children
Valet parking
Wifi
Hot tub
Swimming pool toys
Outdoor pool
Heated pool
Yoga classes
Yoga room
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Swimup bar
Poolside bar
Horseback riding
Walking tours
Board games / puzzles
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Hot spring bath
Manicure
Massage
Neck massage
Pedicure
Waxing services
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Sun terrace
Butler service
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Private balcony
Room service
Safe
Seating area
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Minibar
Refrigerator
Flatscreen TV
DVD / CD player
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Green
Languages Spoken
English

Location

Full view
60Somewhat walkable
Grade: 60 out of 100
12Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
3,896Reviews187Q+A100Room tips
Traveler rating
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  • 13
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Time of year
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Popular mentions
Rachel186342 wrote a review Mar 2020
Norwich, United Kingdom22 contributions18 helpful votes
This is a superb hotel and, with all the good things that we could say about it, the service was outstanding. Every single person was friendly, remembered our names, you could have a laugh/joke with as well as looking after our every need. There were several instances where they went out of their way to help (eg, one of the receptionists offered to get a friend to mend my shoe). The resort itself is very attractive with several good dining options (you can use the facilities of the next door Springs resort). Would not hesitate to recommend this hotel.
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Date of stay: March 2020
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valerie253 wrote a review Mar 2020
Neuchâtel, Switzerland103 contributions77 helpful votes
I would rate more than 5 if possible. This place is very unique, it has been the highlight of our 3 week road trip in Costa Rica. From the arrival to departure it has been more than perfect. We stayed in a casita deluxe (2 adults and 2 kids 3&5) and it has been amazing. From the friendly and very helpful staff to the breakfast, activities, etc... it has always been beyond our expectations. We knew this place was great but still we were amazed how great it was, as in reality it was even more perfect ! The pool was perfect, we most of the time had the pool for ourselves, surroundings are super well kept. Our room was beautiful with a large terrace and a Jacuzzi :-) with the view on the jungle. Wildlife is everywhere and staff is always helping to spot sloths or other animal. The food was delicious, breakfast was a huge buffet where we could find everything possible, large choice for the kids as well. We had a car and the valet parking service was very efficient, they were even providing water for our days out. The terms further up in the Tented Camp are magical :-) We spent 5 nights at Nayara but we would easily have stayed longer ! they are so many activities you can do around Arenal area, you cannot get bored. Finally I cannot recommend this place enough, if staying in the area, Nayara is definitely the place to stay. Thank you so much for all the good memories, hope to be back some day.
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Date of stay: February 2020
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1 Helpful vote
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Paradise31068807811 wrote a review Mar 2020
1 contribution
There's not much point in repeating all the superlatives that other people have mentioned but yes, Nayara is excellent by any resort standard including the Four Seasons. To summarize: Service: I can't imagine how difficult it is to have hundreds of people working everyday and have them all be extremely helpful and genuine but they do it here. The staff to guest ratio is VERY high and the guest density is comfortably low. This creates the serenity and quiet vibe at this resort and that alone makes it special. Your never competing with another guest for anything. Multiple concierges waiting at any time for instance. Every person cheerful and happy to help. In fact this is the single thing that separates this resort from others. Even at capacity you feel like there are only a few guest sharing the property. Perfect.
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Date of stay: March 2020
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Response from Nayara_Hotels, Manager at Nayara Gardens Relais & Chateaux
Responded Mar 25, 2020
Dear Paradise31068807811, Thank you very much for your kind remarks about our resort but most importantly, our incredible staff. While our flora and fauna make our property exquisite, we believe our team is what makes the guest experience extraordinary. Again, we thank you for your kind words and hope to welcome you back to our beautiful country very soon! Pura Vida! Jairo Quesada Resident Manager
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CanadaMember wrote a review Mar 2020
Victoria, Canada13 contributions14 helpful votes
My wife and I stayed fro 4 nights at the Nayara Gardens in February. While it is expensive, it is worth the cost. This resort is beautiful, with great service. We loved our room, in particular the outdoor rain showed and the view towards Mt Arenal. The resort arranged a private birding tour for us one morning. Our guide, Edson, was amazing in spotting birds ( we saw over 55 species) and other wild animals. We saw some toucans bathing in a hollow of a tree - a highlight for us! Highly recommended.
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Date of stay: February 2020
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Response from Nayara_Hotels, Manager at Nayara Gardens Relais & Chateaux
Responded Mar 25, 2020
Dear CanadaMember, Thank you so much for taking the time to write a review of our resort. We were thrilled to read how much you enjoyed your stay - especially the outdoor shower and your tour with Edson. He has a great eye and always spots what many would never see! We hope we can welcome you back to our beautiful country soon as we overcome this crisis, which undoubtedly, we will. Pura Vida! Jairo Quesada Resident Manager
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Sarah H wrote a review Mar 2020
6 contributions3 helpful votes
I stayed here for 2 nights with my husband and it was not long enough to enjoy everything offered by this amazing resort. I could have spent all day on our balcony or in the coffee shop. The hot springs were also very enjoyable, with different temperature pools to experience. The staff also really made the trip. Steven at the front desk went out of his way to call our travel service while we were on an all-day excursion to confirm our pickup time for the following day. We were greeted at the hot springs with a friendly intro to the pools and ice water. Everyone in the lobby and restaurants provided excellent service as well. The breakfast buffet offered some great options including options for dietary restrictions. The coffee was french pressed and delicious! We ate at the same facility for dinner one evening and enjoyed all the food (specifically the caprese salad, quinoa bowl, and my husband enjoyed the fish of the day). The live music added a perfect vibe to the evening.
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Date of stay: March 2020
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Response from Nayara_Hotels, Manager at Nayara Gardens Relais & Chateaux
Responded Mar 25, 2020
Dear sarah-eh22, Thank you so much for taking the time to share your review of our resort. We, too, wish you could have stayed longer, but we were thrilled to read how much you enjoyed the time you had here with us. We will share your lovely comments with Steven as our team members love to hear from our happy guests. We hope to welcome you back as soon as we overcome this crisis - which we will. Pura Vida! Jairo Quesada Resident Manager
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PRICE RANGE
$335 - $702 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arenal nayara hotel and gardens, arenal nayara hotel gardens
FORMERLY KNOWN AS
Nayara Gardens Relais & Chateaux
LOCATION
Costa RicaProvince of AlajuelaArenal Volcano National ParkLa Fortuna de San Carlos
NUMBER OF ROOMS
50
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Frequently Asked Questions about Nayara Gardens Relais & Chateaux
Which popular attractions are close to Nayara Gardens Relais & Chateaux?
Nearby attractions include Arenal Natura Ecological Park (0.2 miles), Baldi Hot Springs (0.4 miles), and Free Natural Hot Springs River (0.4 miles).
What are some of the property amenities at Nayara Gardens Relais & Chateaux?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Nayara Gardens Relais & Chateaux?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Nayara Gardens Relais & Chateaux?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Nayara Gardens Relais & Chateaux?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Nayara Gardens Relais & Chateaux?
Conveniently located restaurants include Altamira Restaurant, Surá Bar & Bistro, and Tabbule Restaurant.
Are there opportunities to exercise at Nayara Gardens Relais & Chateaux?
Yes, guests have access to a pool, a fitness center, and yoga classes during their stay.
Does Nayara Gardens Relais & Chateaux have an airport shuttle?
Yes, Nayara Gardens Relais & Chateaux offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Nayara Gardens Relais & Chateaux have any great views?
Yes, guests often enjoy the mountain view available here.
Is Nayara Gardens Relais & Chateaux accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.