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7 km West from La Fortuna Town Road 142702 Road 702 Road, Arenal Volcano National Park, La Fortuna de San Carlos 21007 Costa Rica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (4025)
360
Panoramas (12)
Room & Suite (1617)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Nayara Gardens
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 62 hotels in La Fortuna de San Carlos
Location
Cleanliness
Service
Value
2020 Travelers' Choice Best of the Best
GreenLeaders Gold level
Nayara Gardens is a five-star luxury boutique hotel that is widely recognized for providing premium luxury amenities and ultra-personalized service at surprisingly affordable rates. Located on the outskirts of the amazing Arenal Volcano, Arenal Nayara is an oasis of tranquility, where guests can experience a profound and organic immersion with nature while living in luxury at the same time. Surrounded by lush tropical rainforest, each one of our 50 spacious casitas (bungalows) provides an exclusive, ultra-luxurious retreat. Each expansive casita (ranging from 855 to 1905 square feet) includes a secluded garden with an outdoor shower and a beautiful terrace overlooking the volcano with a private, intimate Jacuzzi for two.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Bicycle rental
Hiking
Books, DVDs, music for children
Valet parking
Wifi
Hot tub
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa locker rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Complimentary instant cofffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Horseback riding
Bicycle tours
Walking tours
Board games / puzzles
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Head massage
Hot spring bath
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Sun terrace
Butler service
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Laundry service
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Room features
Blackout curtains
Air purifier
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Green
Languages Spoken
English, French, Spanish, German

Location

Full view
65Somewhat walkable
Grade: 65 out of 100
12Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
3,910Reviews189Q+A100Room tips
Traveler rating
  • 3,565
  • 283
  • 46
  • 13
  • 3
Time of year
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Popular mentions
Andy L wrote a review Apr 10
9 contributions1 helpful vote
+1
It is a huge resort property that is separated into 3 hotels. We came here to celebrate our 7 year anniversary with our young kids. We had had many chances communicated with the hotel representatives but not once mentioned that with kids, we are only allowed to access the very few amenities in the whole Nayara. We would have spend the same amount in other more kids friendly resort if we had been informed about this. To be completely honest, the food in Nayara garden wasn’t the best experience for us in Costa Rica. In downtown la fortuna you could find so much better food with just a fraction of the price. By the way, we paid a premium price to book the resort through Amex FHR but traveling with kids we lost the upgrade eligibility and the Amex credit can only be used in spa. WTH!!!!!!! Despite all the hotel administration defects we still felt the great energy from the staffs here. Everyone seems to be happy working in the resort. Shout out to: William at the breakfast. We were so lucky to meet him. He gave great recommendations and went above and beyond to plan great itinerary for us. Andrés in the bell service. He gave us a great tour for the Nayara resort and spotted a sloth for us. Josue in the bell service. Great service and great hospitality.
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Date of stay: April 2021Trip type: Traveled with family
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Response from NayaraResorts Management, Owner at Nayara Gardens
Responded yesterday
Dear AndyL949, I am very sorry to read that you were disappointed with your stay at Nayara. Our configuration allows for our three properties to share amenities while still providing an adults-only experience at Nayara Springs. With two restaurants, multiple thermal pools, and our many excursions, we strive to provide a wide range of activities for families while still allowing for a child-free area for those who prefer a tranquil respite away from children. We deeply apologize that we did not community this properly prior to your visit. Please reach out to me directly at jairo.quesada@nayararesorts.com so we can further discuss your concerns. Again, my apologies, and I hope to hear from you very soon. Sincerely, Jairo Quesada Resort Manager
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bilalnaseer wrote a review Mar 2021
3 contributions1 helpful vote
Nayara Gardens is incredibly beautiful. It has a team of excellent, well trained staff that go above and beyond to make your stay special. We loved every second of our stay here. Their food and service is probably the best in the world. The warmth and hospitality of their team will make you feel like you are their family. We tried all of their restaurants and each is unique with excellent food and live music. Their Spa and Gym are fantastic. Hotel WiFi is extremely fast. The resort is set in a rain forest which is extremely scenic. You wake up to the sounds of birds/animals and have the best breakfast in the world. Hotel is also extremely safe during the pandemic. Face masks, hand hygiene and social distancing has been incorporated seamlessly without compromising any of the amenities. I can’t wait to visit this paradise again. Pura Vida.
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Date of stay: March 2021
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Alice S wrote a review Mar 2021
South Miami, Florida6 contributions
Costa Rica offers the best of both worlds .. and one of the only countries open for business on hopefully this tail end of the pandemic.. At Niagara Springs you are literally in the middle of the rainforest. Every detail is carefully thought out and planned. We stayed in one of the Casitas which was beautiful and extremely comfortable. The grounds are amazing .. thermal water bath, lap pool, nature walk, incredible flora and fauna. However, Nayara’s biggest asset is it’s personalized service and staff.. Luis, front desk manager and cutie Carlos made sure that every detail of our program was perfect. He managed all our spa treatments and Eco adventure trips as well as reservations at their fine dining restaurants. All the restaurants are amazing but my favorite was the breakfast...Max was friendly and always had a special twinkle in his eyes. We loved Max and highly suggest huevos rancheros and the avocado toast. Green juice was yummy coffee amazing . You must also do a spa treatment.. treatment rooms are unforgettable .. hanging over the canopy of the forest.. no need for background music as the natural sounds of the forests will serve as your lullaby. Special shout out Arlene for all her extra touches that made the experience unique. If you are an early riser make sure you do a nature walk with Mariela. She knows so much about the ecosystem .. howling monkeys, sloths... iguanas.. and was extremely professional ..great for adults and kids as well.. Costa Rica does not disappoint as a travel destination and Nayara resort was top! Highly recommend..
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Date of stay: March 2021Trip type: Traveled with friends
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Daniela1809 wrote a review Mar 2021
Kassel, Germany22 contributions6 helpful votes
A must to visit. Very friendly staff, the rooms are stunning, the vegan food delicious! All facilities can be used no matter in which Nayara resort you stay. Amazing rain forest and wild animals. Thermal pools , family pool, Happy Hour and a variety of different restaurants.
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Date of stay: March 2021Trip type: Traveled as a couple
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Response from NayaraResorts Management, Owner at Nayara Gardens
Responded 2 weeks ago
Dear Daniela1809, Thank you so much for your lovely review of our resort. We were thrilled to read how much you enjoyed your stay and especially our resident animals. Hopefully, we can welcome you back very soon. Pura Vida! Jairo Quesada Resident Manager
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sutton04 wrote a review Mar 2021
Massachusetts31 contributions9 helpful votes
We have been home for three weeks from our visit to Nayara Gardens and wish every day that we were still there. This was our second time visiting this resort and it did not disappoint even during COVID. The entire resort was extremely clean with high safety protocols in place. But what really made our visit so memorable was the staff. This team really knows how to treat their guests. In fact we felt more like family. Everyone was so friendly and helpful. I have traveled extensively and this is one of the best. This property is built on a hillside so there are some challenging hills depending on your casita location but golf cart transportation is available upon request. Every cart driver was friendly and accommodating even taking us on detours to see a sloth or touring the new tent area (which are gorgeous). The grounds of this resort are one of the most beautiful we have ever stayed, overlooking the magical Arenal Volcano with winding pathways lined with lush tropical vegetation. We were pleasantly surprised with the new addition of thermal pools in the new Nayara Tent area and wished we spent more time there. The food was incredible at all the restaurants we visited. Breakfast is included and is very fresh and plentiful and we had wonderful dinners at Asia Luna and Mis Amores. Special shout out to Grace and Donald who were wonderful. I could go on and on about this enchanting place and cannot wait to return again.
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Date of stay: February 2021Trip type: Traveled with family
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Response from NayaraResorts Management, Owner at Nayara Gardens
Responded 2 weeks ago
Dear sutton04, Thank you so much for your lovely review of our resort. It was absolutely our pleasure to welcome you back to Nayara. We love it when our Nayara family returns and gets to see the many changes we have made. We were also pleased to read of your comfort level with our COVID safety protocols. We are fortunate that our resort allows for so much outdoor eating and activity, making a COVID vacation possible. Of course, we cannot wait to welcome you back AGAIN very soon. Pura Vida! Jairo Quesada Resident Manager
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Previous
PRICE RANGE
$335 - $702 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arenal nayara hotel and gardens, arenal nayara hotel gardens
FORMERLY KNOWN AS
Nayara Gardens Relais & Chateaux
LOCATION
Costa RicaProvince of AlajuelaArenal Volcano National ParkLa Fortuna de San Carlos
NUMBER OF ROOMS
50
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Frequently Asked Questions about Nayara Gardens
Which popular attractions are close to Nayara Gardens?
Nearby attractions include Cabalgata Don Tobias (0.3 miles), Natura Eco Park Costa Rica (0.2 miles), and Baldi Hot Springs (0.4 miles).
What are some of the property amenities at Nayara Gardens?
Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast.
Which room amenities are available at Nayara Gardens?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Nayara Gardens?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Nayara Gardens?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to Nayara Gardens?
Conveniently located restaurants include Altamira Restaurant, Surá Bar & Bistro, and Tabbule Restaurant.
Are there opportunities to exercise at Nayara Gardens?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Does Nayara Gardens have an airport shuttle?
Yes, Nayara Gardens offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Nayara Gardens?
The staff speaks multiple languages, including English, Spanish, French, and German.
Does Nayara Gardens have any great views?
Yes, guests often enjoy the mountain view available here.
Is Nayara Gardens accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.