This venue was perfect! The hotel is small, so special attention can be given to every detail and has a spectacular view of the volcano. The surrounding gardens are beautiful and perfectly maintained. The staff is friendly and helpful, even when we arrived very late at night! The staff suggested activities that might interest us and helped us make reservations. The complimentary breakfast was excellent, with a choice of traditional Costa Rican or American food. This location felt like home by the time we left. Thank you to Melania and her staff for welcoming us. We will always remember our time there and will definitely visit again!
The room was very nice. The hotel was small so not overcrowded. But the best part was the excellent service. The receptionists helped us get cabs, buses and tours. There was a laundry service and housekeeping folded up the towels into little towel animals which was really cool.
Room with a perfect view straight to the volcano, very clean room/restroom, full wifi, nice location and delious food. the precious and relaxing garden was a success, if you make time you can ask for Melania and you will offer you the best deal for maximize the time in the area, she really know different places to go around the area.
Great value, keeping in mind that this is a 2.5 star hotel. Comfy beds, very helpful and friendly staff, free wifi, and excellent food at the next-door restaurant. Theres a wood-fired pizza place across the street as well as a grocery store within walking distance.
Placed in a very good location, they have confy rooms, very well cleaned and functional air conditioning. Kudos to the attentious staff, it is worthy a chat with the owner, very kind lady with great stories about the region. They have good contacts with local attractions and offer good suggestions and even discounts.
While the actual hotel itself isn’t anything special, the staff including Karen and the other girls were wonderful. They were extremely accommodating and great at giving tips and booking transfer. The place next door where you get free breakfast was excellent. Hot, fast, excellent, great local breakfast. The WiFi was okay but the shower very nice and hot. It would be nice to have a lamp on bedside table but overall great stay.
I love it . This was what we look for is a nice place to stay for a good price . This hotel has nice rooms, swimming pool , free parking and WiFi also have a restaurant and beautiful areas with birds and reptiles . We just love it .
Hot tub was not hot..same temperature as swimming pool, struggled to get wifi working - had to walk back down to office with computer. Room wasn't bad...just rather plain and with dinky tv on the wall which wasn't a big deal to us since most tv stations are in Spanish naturally and we are English speaking. window lock broken but our room on 2nd floor so not big deal. Room smelled a bit - it was coming from cabinet in bathroom.
Pros: Good (included) breakfast at the next door restaurant, nice (small) pool and pool area, clean, discounts for Bali hot springs, pretty good free WiFi, reasonable price, central location, view of the volcano. Cons: verry basic, no refrigerator, no coffee maker, no ice bucket (though ice was available outside), the only waste paper retainer was the one in the bathroom used for toilet paper, no safe, no table in the room, no comfortable chair, not a great mattress. OK for short stay.
You have a perfect view of Arenal, AC, spacious rooms, great staff, nice pool, parking, and last but not least....the amazing and free breakfast at Mi Casa next door! You are away from the busy and crowded downtown of La Fortuna but everything you need is a stone's throw away; restaurants, bars, souvenirs, and grocery store. I would highly recommend this hotel and intend to stay again when in La Fortuna.