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500m oeste de la Quebrada la Palma 7km Northwest, Arenal Volcano National Park, La Fortuna de San Carlos 4000 Costa Rica
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Lowest prices for your stay
$74
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Free cancellation until 10/29/20
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$74
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Free cancellation until 10/28/20
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Traveler (606)
360
Panoramas (12)
Room & Suite (265)
Certificate of Excellence

About

#24 of 62 hotels in La Fortuna de San Carlos
Location
Cleanliness
Service
Value
Certificate of Excellence
Surrounded by lush tropical rainforest of the northern hills of Costa Rica, Hotel Kokoro Arenal is the perfect hideaway retreat blessed with untouched flora and fauna and a panoramic setting overlooking the majestic volcano of Arenal. At Kokoro Arenal, each of our carefully designed ecolodges offersa a stay in a cozy family oriented style, with charm, and a service approach prepared in a joyful, attentive, and sustainable way. The lodging grounds also invite you to dip into the hill-top swimming pool, tropical hut with hammock, and explore our tucked away rainforest trails. With our Kokoro ‘heartfelt’ ways, we aim to revitalize your senses and share with you a vibrant experience in the Costa Rican tropics.
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Property amenities
Free parking
Free internet
Pool
Free breakfast
Hiking
Horseback riding
Pets Allowed ( Dog / Pet Friendly )
Fax / photocopying
Secured parking
Public wifi
Hot tub
Pool / beach towels
Outdoor pool
Coffee shop
Restaurant
Breakfast buffet
Kids' meals
Fishing
Hot spring bath
Massage
Massage chair
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Shared kitchen
Express check-in / check-out
Private check-in / check-out
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Family Resort
Languages Spoken
English, Spanish, Chinese

Location

Full view
58Somewhat walkable
Grade: 58 out of 100
10Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
822Reviews22Q+A100Room tips
Traveler rating
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Popular mentions
Peaceful and beautiful grounds, birds and wild life all around. Many varieties of birds you can hear you can hear throughout the day. Staff was very friendly and helpful. And we had perfect view of the volcano from our porch. Very convenient to downtown and all adventure locations (Zip lining, sloths, ATV tours, waterfalls, hanging bridges, Nation parks), didnt have to travel more than 25 minutes for anything.
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Response from YLPeggy, Manager at Hotel Kokoro Arenal
Responded Apr 5, 2020
Good morning guest, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon,please don’t hesitate to call us. Welcome back ! Best regards,
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+1
We had an excellent stay here. The vibe is very relaxed and authentic. The staff is very friendly. The rooms had an incredible view of the volcano and we woke up every morning to birds and howler monkeys. The rooms are not a 5 star hotel, but more like a cabin. We rarely spent time inside them because it was so gorgeous outside. It is a about a 5 minute drive from town, but that makes it peaceful. We enjoyed wandering around the grounds and going in the thermal and cold pools. The food was great and priced well for the touristy area. We saw 2 adult sloths and a baby while we were sitting in the pools!!!
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Response from YLPeggy, Manager at Hotel Kokoro Arenal
Responded Feb 28, 2020
Dear Guest, Thank you for taking the time to write your review of our property, your comments are very much valued. Our pleasure to serve and welcome back anytime. Best regards,
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This is a wonderful place to stay with amazing staff. Peggy looked after us so well. The restaurant has many birds visiting with sloths in the trees. And we loved to natural springs pool. Thanks to everyone for making our stay so much fun. Ruth and John.
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Response from YLPeggy, Manager at Hotel Kokoro Arenal
Responded Feb 28, 2020
Good morning guest, We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area again soon,please don’t hesitate to call us. Welcome back ! Best regards,
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When we arrived we were told that we would be upgraded the next day. We were then taken to a very dark and gloomy room on the edge of the property - Casona A. The curtains had one of them hung inside out, it seemed there was no care taken with this room. We had dinner in the restaurant and the choice was limited, we didn't get what we asked for and it was cold. I did not want to eat here again in the evening. Breakfast was also very limited but the place was much more enjoyable and we were able to watch birds. We were soon moved to a lovely bungalow No 7 which was pleasant and nicely furnished complete with mosquito net. There was no coffee/tea making fascilty in the rooms but drinks were available in reception free of charge. The view from our deck was limited but pleasant and relaxing. There was no food available betwween breakfast and dinner and restaurants were about a mile away along a busy road. The other 2 nights we ate out but had to get a taxi which ranged in price from $6 - $10 for a less than 5 minute ride. I would not stay here again due to the food mainly.
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Response from YLPeggy, Manager at Hotel Kokoro Arenal
Responded Feb 3, 2020
I appreciate your positive and constructive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. We will put all issue to the related dept. and I apologise that we did not exceed the standard you have received during previous stays. Again, thank you for your time and sorry for any inconvience cause. Warm regards. Address: Hotel Kokoro 7.1 km from central of Fotuna , San Carlos, Costa Rica.
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Amazing stay in this tropical paradise. Individual cottages/bungalows spread over the grounds with walking paths and beautiful scenery. Rooms were clean and comfortable and breakfast every morning was buffet style ( good variety ) and very tasty. The owners go out of their way to help you with excursions, services and information. We felt this property was a perfect location as the volcano view was breathtaking and the distance to town was short. We had a rental car but all of the tourist/ excursions come to pick up/drop off here. The hot spring bath was a daily thing for us, really enjoyed. Good value for the money. We would definitely come back to Kokoro again!
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Response from YLPeggy, Manager at Hotel Kokoro Arenal
Responded Jan 28, 2020
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Welcome back. Best regards,
Read more
Previous
PRICE RANGE
$78 - $123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
kokoro arenal hotel la fortuna de san carlos, hotel kokoro arenal, resort kokoro arenal
LOCATION
Costa RicaProvince of AlajuelaArenal Volcano National ParkLa Fortuna de San Carlos
NUMBER OF ROOMS
28
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Frequently Asked Questions about Hotel Kokoro Arenal
Which popular attractions are close to Hotel Kokoro Arenal?
Nearby attractions include Arenal Natura Ecological Park (0.3 miles), Baldi Hot Springs (0.2 miles), and Free Natural Hot Springs River (0.2 miles).
What are some of the property amenities at Hotel Kokoro Arenal?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Kokoro Arenal?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Kokoro Arenal?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Hotel Kokoro Arenal?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hotel Kokoro Arenal?
Conveniently located restaurants include Altamira Restaurant, Surá Bar & Bistro, and Tabbule Restaurant.
Are there opportunities to exercise at Hotel Kokoro Arenal?
Yes, guests have access to a pool during their stay.
Are pets allowed at Hotel Kokoro Arenal?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Hotel Kokoro Arenal?
The staff speaks multiple languages, including English, Spanish, and Chinese.
Does Hotel Kokoro Arenal have any great views?
Yes, guests often enjoy the mountain view available here.
Is Hotel Kokoro Arenal accessible?
Yes, it offers reduced mobility rooms. For specific inquiries, we recommend calling ahead to confirm.