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Hotel Kokoro Arenal

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Hotel Kokoro Arenal
Hotel Kokoro Arenal
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646 Reviews from our TripAdvisor Community

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Showing 553: English reviews
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

This hotel looks as if it was once a beautiful place, but has not been maintained for a long time. Our room had mold in the closet and on the walls and ceilings. The grounds were dirty, with trash lying around as well as cigarette butts. The pool was nice and the dining room was nice. The staff was nice... More 

Helpful?
Thank turqh2o
Brooklyn, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We really enjoyed our stay at Hotel Kokoro! The view of the Arenal volcano from our cabin/room was Awesome! There were hummingbirds outside one window as I woke up in the morning and the volcano in the other! We all loved the delicious breakfast buffet in the morning served by the wonderful host Bizmar! The ladies at reception always helpful!... More 

Helpful?
Thank Andrealewan
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel rooms are log cabins with a/c but you can see outside in between the logs or wood and underneath the door. They are not sound-proof. Some rooms may have flat-screen tvs, but not all of them do. The hotel was away from the busy area of La Fortuna, which was good for us. There was NO view of... More 

Helpful?
Thank CrazyGringa33
2 reviews
1 of 5 stars Reviewed 4 weeks ago

After looking at some review scores and pictures we decided to stay here for 2 nights. I understand that this is a hotel in the middle of nature, but if I am paying more than 80$ to stay at an hotel I at least expect a clean and comfortable place to stay at. Our room was full of mosquitos, weird... More 

Helpful?
Thank Eva C
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago via mobile

This location just out of La Fortunate was a great hideaway and not too commercial. We stayed in Cabin 11 just off the hotel lobby, yet still so quite and comfortable. Very spacious and it is what I expected travelling in the Central American countries. Very reasonable rates and we were able to qualify for some Youplon discounts. The rainforest... More 

Helpful?
Thank Leo P
San Jose, Costa Rica
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed August 24, 2016 via mobile

Got a %50 discount through yuplon.com and later on I saw why the hotel was at a discount. Stayed in room #6 to get WiFi signal, but there was none. The room smelled musty and humid. The king bed was loud and it would squeak with any movement, sitting on it or rolling in bed. The room has 4 large... More 

Helpful?
2 Thank Viviana G
HOTELKOKORO, Director de Recepción at Hotel Kokoro Arenal, responded to this review

Dear Viviana G, sorry for the disadvantages caused, We are gonna atend each complain and fix it, about the breakfast it is normal it runs out because of the cuantity of people received on weekends, but it is inmediately replaced, your comments will be consider for improvements in the service and facilities . Thank you so much. More 

Goes, The Netherlands
Level Contributor
104 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed August 23, 2016

We booked a one night stay through booking.com for 4 persons room. On the outside the facilities look very nice, excellent views on Arenal vulcano. The room we got was A5 or A6 which is close to the trees and forest. The room was very humid, the tiles were wet on the floor and the beds/towels as well. We asked... More 

Helpful?
Thank JohnLindhout
HOTELKOKORO, Director de Recepción at Hotel Kokoro Arenal, responded to this review

Dear JohnLindhout, We are really sorry that your experience was not good enough, let me say that We do not offer luxury, this is a place for resting of all that get us tired, If you want to to have peacefully vacations Kokoro will wait for you. Thanks for the review and comments. More 

Santa Cruz, California
Level Contributor
6 reviews
5 hotel reviews
4 of 5 stars Reviewed August 22, 2016

Kokoro's cabins are very charming, roomy, clean and comfortable. My only complaint (which I shared with the owners) was it would have been nice to have screens on the windows. The air conditioning worked great, but we ended up using it more than we preferred cause we didn't want to open the windows and let in bugs. Pool was nice... More 

Helpful?
Thank Trinkster
HOTELKOKORO, Director de Recepción at Hotel Kokoro Arenal, responded to this review

Hi friend, thanks for visiting us, let me say that your observation about the screens on windows was atended and now almost all the rooms have it, hope you visit us in the future. Thanks again. More 

Phoenix, Arizona
Level Contributor
190 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
3 of 5 stars Reviewed August 20, 2016

The open-air reception area is charming in a rustic way. The receptionists were friendly and spoke pretty good English. They were able to help us make transportation arrangements to and from town, made restaurant recommendations, and helped us out with luggage storage when we arrived too early for our rooms to be ready. The cabins are cute and clean, and... More 

Helpful?
Thank Laene
HOTELKOKORO, Director de Recepción at Hotel Kokoro Arenal, responded to this review

Dear Laene thanks for visiting us, and thanks for the review, each point you mentioned will be atended by the managment to improve for all who visit this place. Greeting from Costa Rica. More 

Level Contributor
3 reviews
5 of 5 stars Reviewed August 10, 2016

I know some people have reviewed that they felt the property was a bit outdated, but what place wouldn't be original with character if it didn't have its quirks? No place is perfect, but Kokoro offers something different to those looking for a pleasant experience where they can relax and enjoy a great vacation. I loved the service; the staff... More 

Helpful?
Thank Michelle L
HOTELKOKORO, Director de Recepción at Hotel Kokoro Arenal, responded to this review

Dear Michelle L. There is no way to explain how excited we are when we realize people have catched our concept, not always it happends but when it does We really appreciate it. Thank for this beautiful review and of course We want to see you again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Surrounded by lush tropical rainforest of the northern hills of Costa Rica, Hotel Kokoro Arenal is the perfect hideaway retreat blessed with untouched flora and fauna and a panoramic setting overlooking the majestic volcano of Arenal. At Kokoro Arenal, each of our carefully designed eco-villas offers a stay in a cozy family oriented style, with charm, and a service approach prepared in a joyful, attentive, and sustainable way. The lodging grounds also invite you to dip into the hill-top swimming pool, tropical hut with hammock, and explore our tucked away rainforest trails. With our Kokoro ‘heartfelt’ ways, we aim to revitalize your senses and share with you a vibrant experience in the Costa Rican tropics. ... more   less 

Additional Information about Hotel Kokoro Arenal

Address: 500m oeste de la Quebrada la Palma | 7km Northwest, La Fortuna de San Carlos, Arenal Volcano National Park 4000, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $58 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Kokoro Arenal 3.5*
Number of rooms: 24
Reservation Options:
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Also Known As:
Kokoro Arenal Hotel La Fortuna De San Carlos
Resort Kokoro Arenal
Hotel Kokoro Arenal Costa Rica/Arenal Volcano National Park
Hotel Style:
#3 Top resorts Hotel in La Fortuna de San Carlos
#16 Family Hotel in La Fortuna de San Carlos
#25 Romantic Hotel in La Fortuna de San Carlos
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