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Regina Hotel

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Regina Hotel
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114 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago

Location was walkable to all of downtown. Rosio (front desk) is amazing. She walked me through every single tour available and gave suggestions and comparisons of the tours/operators as well as restaurant recommendations. Room itself was large and clean.

Helpful?
Thank Kevin W
Rocio V, Director General at Regina Hotel, responded to this review

Dear Kevin Thank you so much for staying with us and taking time to write a review. Glad that you took advantage of our central location. It does put you within walking distance of La Fortuna's many restaurants, shops, services and other attractions. We hope to see you again. Regards, More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 29, 2016 via mobile

This is absolutely the best hotel we have had in Costa Rica during our 3 week holiday. Rooms are nice and clean, and the air conditioning works great. Service was perfect! The lady in charge was very kind and helped us finding other hotels and tours. To bad that we could only stay two nights. Overall we had a great... More 

Helpful?
Thank Joanne v
Rocio V, Gerente at Regina Hotel, responded to this review

Dear Joanne, Thank you very much for staying at the Regina and taking the time to comment on your stay. In addition to providing clean comfortable rooms, we strive to provide our guests with the best service possible with all aspects of their vacation.. . It was our pleasure to host you in La Fortuna and assist with follow on... More 

South America
Level Contributor
454 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed July 10, 2016 via mobile

We quiet liked this place. On the positives the room was a really good size, really clean, comfortable and had a nice balcony. The only negative is the road noise but we knew going that would be the case. It's not an issue with ear plugs. The hotel also organised excursions which was really handy and the prices were competitive.

Helpful?
Thank Aidan80
Rocio V, Gerente at Regina Hotel, responded to this review

Dear Aidan, Thank you very much for taking the time to share your experience with us. We appreciate your comments to improve the experience of our guests. Hope to have you back soon! Warm regards from Costa Rica. More 

Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 7, 2016

The room was very comfortable and had a small fridge and a table, which was nice. Location is very comfortable. We weren't met with much enthusiasm and when we asked about tours we didn't get that many details so we ended up booking in a different office in town so I guess that could have been better but the room... More 

Helpful?
Thank Pola Z
Rocio V, Gerente at Regina Hotel, responded to this review

Thank you for staying with us and taking the time to write a review. We appreciate your comments. I am sorry you were not greeted with much enthusiasm and proved tour details. That should not have happened. We have plenty of information and first hand knowledge about tours. Most of the staff have been on the tours. Additionally, we have... More 

Los Angeles, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 20, 2016

We arrived here after a long commute from San Jose. Upon arrival, there was a bit of a mixup with the billing, I was charged for way more than Expedia had quoted me, and it seemed like Expedia bookings don't sync with their reservations. Or maybe they don't sync it, either way, have your documents/itineraries ready so you are charged... More 

Helpful?
Thank neverbrokeforfood
Rocio V, Director de Recepción at Regina Hotel, responded to this review

Thank you for staying with us and taking the time to write a review. We really appreciate your comments. We are really sorry for the initial confusion with the room charge. The receptionist of that day was filling in for another employee and he did not realize you had Expedia reservations. We were able to cancel the voucher and run... More 

Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed April 19, 2016 via mobile

Not a bad room. It was big and clean, however we were put of by questionable electrical engineering. None of the light switches turned on the lights we expected and we were unsure of the wiring of the contraption in the shower (mini hot water heater?)

Helpful?
Thank Jessica H
Rocio V, Gerente at Regina Hotel, responded to this review

Dear Jessica Thanks for staying with us and commenting on your stay. I am happy to hear that you found your room spacious, comfortable and clean. I looked into your concerns. You stayed in room #9. That room has 2 light switches. One is next to the door and the other is next to the bed. If someone turns the... More 

HAHIRA
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 10, 2016 via mobile

Nothing but good things to say about this hotel. The staff is very nice and the Operations Manager, Ricio Vargas is the best in all our world travels. She went the full mile to ensure our stay was a very pleasant one. My wife got sick and she personally took her to the doctor and to the pharmacy. She went... More 

Helpful?
Thank chiefd67
Rocio V, Gerente at Regina Hotel, responded to this review

Thank you very much for taking the time to share your experiences. We're very happy you enjoyed the warm service of our people. We're always working to meet our guests expectations and we're very happy to know we could help you. We will be waiting for your next visit. Warm regards. More 

Los Angeles, California
Level Contributor
8 reviews
3 hotel reviews
4 of 5 stars Reviewed April 3, 2016

Nice basic room. Fridge, but no cooking in room. Plenty of eateries close by. Great location in town, close to everything. Lots of transportation right in front. Lots of tours ti choose from, but ask around. Make sure it includes round trip transit!Costa Rica Descents was top notch!!!!! Gotta do the white water rafting, that was our most fun activity... More 

Helpful?
Thank _ligayaginsburg
Rocio V, Director General at Regina Hotel, responded to this review

Dear guest, Thanks for staying with us and taking the time to write a review. Glad to see that you found the rooms clean , comfortable, secure and that you were able to take advantage of our great location and frequent the many restaurants and attractions that La Fortuna has to offer. With all the great restaurants within walking distance... More 

Tamarindo, Costa Rica
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed March 22, 2016 via mobile

My friend and I spent 3 nights at the Regina Hotel in March 2016. The rooms were clean and well-maintained. There was a sink, bar fridge and small table. Also, there was a small safe for valuables. The location is very convenient for visiting the many attractions in the La Fortuna area. The hotel is walking distance to the many... More 

Helpful?
Thank newf_gurl
Rocio V, Manager at Regina Hotel, responded to this review

Thank you for staying with us and taking time to comment on your stay. It was our pleasure to host you. Glad that you found rooms, price, location, attractions, service and spa worth a return visit. We look forward to seeing you again.. Thank you very much again! More 

Watford, United Kingdom
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed March 8, 2016

Got a good price for 2 nights stay at the regina. Location is very good for La Fortuna, near all the restaurants and bars but not too near. The room itself was clean and nice, good A/C and shower was fine. Overall the hotel was very good value except for the NOISE! luckily i had ear plugs as i am... More 

Helpful?
Thank arttrip90
Rocio V, Manager at Regina Hotel, responded to this review

Thank you for staying at the hotel and taking the time to write a review. We appreciate all the comments. As you mentioned, being on the main street does have many advantages as it puts you close to all that La Fortuna has to offer . Additionally, many of our guests find they do not need get a rental car... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
Regina Hotel is centrally located, close to many restaurants, shops, adventures tours, banks, pharmacies, and other services. Each room has: cable TV, air conditioning, mini-bar, safe deposit box, private bathroom with hot water. Some of the rooms offer great views of the Arenal Volcano. We offer travelers safe, private, clean and comfortable environment. ... more   less 

Additional Information about Regina Hotel

Address: 150 Meters West of the Catholic Church, La Fortuna de San Carlos, Arenal Volcano National Park 4417-26, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $37 - $73 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Regina Hotel 2.5*
Number of rooms: 7
Reservation Options:
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Also Known As:
Regina Hotel Costa Rica/Arenal Volcano National Park
Hotel Style:
#5 Best Value Hotel in La Fortuna de San Carlos
#23 Romantic Hotel in La Fortuna de San Carlos
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