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Arenal Springs Resort and Spa

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La Fortuna De San Carlos Alajuela Province, Arenal Volcano National Park, La Fortuna de San Carlos 60503 Costa Rica
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Traveler (3001)
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Room & Suite (891)

About

#11 of 61 hotels in La Fortuna de San Carlos
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Platinum level
The Hotel Arenal Springs is located just 5 miles away from la Fortuna town toward the Arenal Volcano or National Park. We are located between La Fortuna town and the Arenal Lake.The Hotel count with 87 Junior Suites and 3 Master Suites King and 3 Master Suites Queen with direct view to the Arenal Volcano. Each room are surrounding with exotic gardens, beautiful flowers and many species of birds. These rooms offer either a king size bed or two double beds. Also we provide rooms with handicap access and adjoining rooms for families who want stay together.Our hotel offers you 2 swimming pools and a Thermal river.Hotel Arenal Springs Resort offers on each Junior Suite the best amenities for your comfort. King Bed or Two queen beds, Hair dryer, Cable TV, Mini bar, Free Wi-Fi Internet access, Air Conditioning, Ceiling fan, Laundry Bag, Telephone, Safe deposit box, Coffee Maker free coffee and tea), Bath amenities, Private bath with tropical garden, hot water, Private terrace.
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Full view
Property amenities
Free parking
Free internet
Pool
Fitness / spa locker rooms
Free breakfast
Hiking
Kids' outdoor play equipment
Airport transportation
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Swimup bar
Poolside bar
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Foot massage
Full body massage
Head massage
Hot spring bath
Massage
24-hour security
Baggage storage
Concierge
Gift shop
Non-smoking hotel
Sun loungers / beach chairs
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Business
Languages Spoken
English, Spanish

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
11Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
3,317Reviews72Q+A100Room tips
Traveler rating
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Popular mentions
zorzik wrote a review Yesterday
Prague, Czech Republic4 contributions
The hotel has a beautiful garden, all the rooms have Volcana Arenal view. The thermal pools are large enough and with different temperature. The atmosphere in the hotel is very nice, staff is professional and friendly. I think all the strengths and praises have been voiced in previous reviews. Personally, I would like to highlight the local restaurant, which offers very tasty and delicious specialties. I would especially like to commend Mr Gerardo Meléndez, who took care of us during the dinner. He is very professional, nice and it shows that he really loves his job very much. I must also not forget to mention and thank the chef, a truly culinary experience. Only tiramisu tasted different than it did in Italy. That's the only little thing I can complain about.
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Date of stay: January 2021
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Tiffani G wrote a review Feb 2021
44 contributions6 helpful votes
+1
We had a really great experience here. Everyone was polite, courteous, and friendly from the moment we arrived. They are taking precautions for COVID-19: there are hand washing stations all over and they took our temperature when we arrived. All staff are wearing masks at all times and guests are required to wear them in public spaces (except the pool). Dining is open air, which is very nice. Our room was nice and comfortable. I read other reviews where some people were upset about small bugs and such, and we have seen a few tiny gnats but that's it. You're in the middle of the rainforest, what do you expect? I was actually surprised we didn't see more bugs! Everything has been clean and it looks like it is well taken care of. We had a great view of Arenal Volcano from our room. They have a couple of options for food, a sushi bar, a bar serving burgers and snacks, and a nicer dining option that serves mostly Italian food. The food is a bit pricey in my opinion, but I expect things to be pricier when you stay at a resort. Everything we had was pretty delicious, the sushi was surprisingly good. The hot springs pools and cold pool are nice for soaking and relaxing. The place seems pretty family friendly, they have a small playground for kids near the pool. They are running a limited Spa menu right now, but do offer some services. Massages are also pretty open air as well. Overall, we can't find anything to complain about and would stay here again. :)
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Date of stay: February 2021Trip type: Traveled as a couple
1 Helpful vote
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Caitlin B wrote a review Feb 2021
13 contributions1 helpful vote
We LOVED the Termales! We went every evening to relax and unwind from our busy day. Breakfasts each morning were very well prepared. We particularly liked the Costa Rican "tipico" breakfast, but the buffet on Saturday was also very nicely prepared. The rooms were lovely - the hostas in the bathrooms were really cool to see. We spent a lot of time on our porch, enjoying the private garden and the beautiful view of Volcan Arenal.
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Date of stay: January 2021
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Redwolf-007 wrote a review Jan 2021
Czech Republic247 contributions40 helpful votes
+1
In this hotel we were accommodated on trips around the Arenal volcano. Accommodation is in Bengals, where everyone has a view of the volcano. We didn't enjoy it much because it was still foggy. Accommodation at a high level, swimming pools perfect, the best is in the evening at the pool with drinks. Staff very helpful and kind. Breakfast sufficient. We also had one dinner, which was great. Ribeye steak and casado with beef. Here was a sirloin steak and it was absolutely amazing. I love steaks and I have tried them a lot and I would rate this among the top. We recommend !!!
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Date of stay: December 2020
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ilovelanguage wrote a review Jan 2021
Punta Uva, Costa Rica55 contributions2 helpful votes
Stayed for several days. Rooms are nice, beds are amazing. The bathroom had a foul smell the last two days. You can most definitely hear your neighbors which was disappointing. Views of volacano were great. Hot springs on site were awesome, but there is only one large-ish pool and the others are quite small. Staff are lovely and friendly and willing to help. This place needs a food manager or a more effective general manager, as the dining experience was consistently terrible from morning to night. There seems to be no one steering the ship. Breakfast each day lacked variety and the logistics meant you waited for 10-15 minutes in line for a sub-par, self-serve buffet breakfast (which I highly doubt is safe to do during Covid) to then have a seat at your table to coffee that is no longer hot, having been poured upon arrival. Lots of maskless people (and not all kids) and not a lot of distancing. Got room service once (2 sandwiches, that's all) and it arrived 70 minutes after we ordered. They called to apologize before it arrived because they knew someone had messed up. We ate dinner in the one restaurant the first night and it was very expensive and not good at all. Be advised that the raviolis have a different cheese than advertised and you will only receive 7 small raviolis sitting in a sauce on a plate. It was pretty comical in retrospect. I was told my meal had vegetables and a salad but I never saw the salad. We ate in town every night after that. I'll stop there for now. In short, this place has poor management, is overpriced and has crappy food, has on-site and beautiful hot springs, nice staff, comfy beds, smelly bathrooms and paper-thin walled rooms. It was fine for what it was and we made the best of it, like eating in town, but I would not stay again. My next trip to La Fortuna I will try one of the other places that I decided against before booking Arenal Springs and try my luck elsewhere, even if I have to spend a few more bucks.
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Date of stay: December 2020
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PRICE RANGE
$155 - $311 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arenal springs hotel la fortuna de san carlos, hotel arenal springs, arenal springs resort
LOCATION
Costa RicaProvince of AlajuelaArenal Volcano National ParkLa Fortuna de San Carlos
NUMBER OF ROOMS
90
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Frequently Asked Questions about Arenal Springs Resort and Spa
Which popular attractions are close to Arenal Springs Resort and Spa?
Nearby attractions include Natura Eco Park Costa Rica (0.4 miles), Baldi Hot Springs (0.7 miles), and Free Natural Hot Springs River (0.7 miles).
What are some of the property amenities at Arenal Springs Resort and Spa?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Arenal Springs Resort and Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Arenal Springs Resort and Spa?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Arenal Springs Resort and Spa?
Yes, free parking is available to guests.
What are some restaurants close to Arenal Springs Resort and Spa?
Conveniently located restaurants include Altamira Restaurant, Surá Bar & Bistro, and Tabbule Restaurant.
Are there opportunities to exercise at Arenal Springs Resort and Spa?
Yes, guests have access to a pool and locker rooms available in the fitness center during their stay.
Does Arenal Springs Resort and Spa have an airport shuttle?
Yes, Arenal Springs Resort and Spa offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Arenal Springs Resort and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Arenal Springs Resort and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Arenal Springs Resort and Spa?
The staff speaks multiple languages, including English and Spanish.