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Arenal Kioro Suites & Spa

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11 km Carretera al Volcan Arenal, Arenal Volcano National Park, La Fortuna de San Carlos 21007 Costa Rica
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (1481)
360
Panoramas (58)
Room & Suite (521)
What is Travelers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travelers and are ranked in the top 1% of properties worldwide.
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 11/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Arenal Kioro Suites & Spa
Updated 11/10/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#16 of 66 hotels in La Fortuna de San Carlos
Location
Cleanliness
Service
Value
2021 Travelers' Choice Best of the Best
Arenal Kioro offers a fabulous place with a natural viewpoint to the Arenal Volcano. The hotel has 27 acres of undulating land, surrounded by two streams (La Palma and Kioro) with crystalline waters that begin to flow in the Arenal Volcano National Park. It has two paths where plant species are identified. Besides, private thermal springs for our customer's delight. All our suites have:Two terraces with the best panoramic volcano and mountain view, hydro-massage, air conditioning, safe deposit box, minibar, coffee maker, hot water, direct dialing telephone, satellite television, hair dryer, key card, safety locks, internet connections.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Game room
Airport transportation
Business Center with Internet Access
Parking
Wifi
Hot tub
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast buffet
Kids' meals
Poolside bar
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Hot spring bath
Massage
Concierge
Gift shop
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Bathrobes
Air conditioning
Housekeeping
Private balcony
Room service
Minibar
Refrigerator
Flatscreen TV
Safe
Seating area
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Mountain View
Languages Spoken
English
1987Reviews65Q+A100Room tips
Traveler rating
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Popular mentions
Nowaks5 wrote a review Jan 18
Morrice, Michigan15 contributions5 helpful votes
+1
Beautiful place! The grounds as you are driving up are stunning, then you reach the hotel and you are completely surrounded with gorgeous scenery and the coolest birds! Our room was just as pictured, we were on the ground floor with a beautiful view of Arenal Volcano. The grounds are amazing to walk through, the sights and sounds here are unbeatable. The hot spring pools were not hot, more like Luke warm when we were there. They do get very crowded and fill up fast because of their smaller size. Obviously the higher up in the pools you go the warmer the water, but even in top pool water wasn’t hot. Swimming pool has an awesome view of the volcano but honestly didn’t spend much time in it. We ordered food to our room both nights we stayed there and I wouldn’t recommend eating there for dinner. It is a bit of a far drive out from town though so it was just easier to eat there, but I wouldn’t do it again. Breakfast was good each morning, always fresh and staff there were always nice and very accommodating. Staff at this hotel were all very accommodating and respectful. Wish I could say the same about some of the Americans also staying here during our stay. A little advice to other Americans who may stay at this lovely hotel, just because someone doesn’t speak good English doesn’t mean you need to speak very slowly and LOUDLY AT THEM. Regardless of rude guests we witnessed, the staff was always very professional and happy to help! Definitely recommend this hotel!
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Date of stay: June 2021Trip type: Traveled with family
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Response from Felix Jimenez, Atención al huésped/Recepción at Arenal Kioro Suites & Spa
Responded yesterday
It was our pleasure to have you as our guests, and we feel glad and proud to know the details about your recent experience at our property. Thanks for letting us know what you enjoyed the most about your visit. We're pretty sure that these comments will help future visitors to have a better idea of what they will find at Arenal Kioro. Félix Jiménez S. Arenal Kioro Suites & Spa
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Caroline D wrote a review Dec 2021
3 contributions1 helpful vote
The rooms are huge and beautifully appointed with a full size Jacuzzi in front of the wall of window view of the volcano. The grounds are gorgeous. Winding trails through tropical flora could be difficult for those with mobility issues, but shuttles are provided. The on site natural warm springs are surrounded by flowers. Various levels become cooler as they go down the hillside. Since there are a number of different pools, there was always privacy. The pool was small, but adequate, with loungers in shade or sun. The included buffet breakfast was delicious and had a good selection. Dinners were delicious and reasonably priced (pasta $13) especially considering you're on a resort. They have a pool side meal for 2 for $50 that would feed 3 or 4!
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Date of stay: December 2021
Value
Rooms
Service
1 Helpful vote
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Response from Felix Jimenez, Atención al huésped/Recepción at Arenal Kioro Suites & Spa
Responded 2 weeks ago
Having our guests share about their experience, and specific topics they enjoyed is always very helpful, Thanks! It is nice for us to see that you enjoyed the privacy that our facilities provide, and that food was always good for you to go out and enjoy the rain forest experience full of energy. Félix Jiménez S. Arenal Kioro Suites & Spa
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Charlotte Raynaud wrote a review Dec 2021
United States6 contributions1 helpful vote
this hotel is amazing! My husband and I went on our honeymoon and this was our first hotel stop. GORGEOUS view of the Arenal volcano! the property itself is gorgeously manicured with tropical plants and flowers. THERMAL BATHS as options vs the pool AND our hotel room had a hot tub inside :) Made great use of all amenities. The spa was also very nice :)
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Date of stay: December 2021
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Room Tip: I planned this trip with Costa Rica Vacations and they selected the hotels based on what I was...
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1 Helpful vote
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Response from Felix Jimenez, Atención al huésped/Recepción at Arenal Kioro Suites & Spa
Responded 2 weeks ago
Thanks for leaving your positive comments and review. Honeymooners are always very special guests to us, and we do care about offering an unforgettable experience. Félix Jiménez S. Arenal Kioro Suites & Spa
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Nicole G wrote a review Dec 2021
San Antonio, Texas1 contribution2 helpful votes
I’m giving this place 2 stars bc the grounds were beautiful and the rooms were nice. BUT, the stay was off from the start. Our group was asked to meet with the hotel greeter where we were each asked to bring our passports, then asked to step in bleach to clean our shoes, let that one slide bc of covid, but the whole experience was odd. Each room has its own jacuzzi, out of our 4 rooms, 3 worked and ours leaked all over the floor. We were supposed to stay 3 nights, however, 3 of our neighboring hotel guests were burglarized while sleeping. We woke up to children’s clothing on hotel grounds, as if they’d been dropped. I’m fairly certain someone was in our room bc I told my husband I thought a monkey had gotten in. The family next door was frantic as they told us someone broke into their room and walked past their sleeping children and stole their passports. They informed us that 3 others were also burglarized. The sliding glass door locks absolutely did not work, although they make clicking sound as though they are locking. We were brought broom sticks as a remedy. They hotel staff was courteous yet not as concerned as one would have expected. Needless to say, we packed up and left immediately to a different resort and it took way too much work and arguing with hotel owner to get our monies refunded. The beauty and awe of Costa Rica more than made up for this nightmare experience. Unfortunately, I’d never go back to this resort.
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Date of stay: June 2021Trip type: Traveled with family
2 Helpful votes
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Response from Felix Jimenez, Atención al huésped/Recepción at Arenal Kioro Suites & Spa
Responded 2 weeks ago
We're very sorry for the inconvenients that happened during your visit. We always take good care and make sure that our visitors feel safe, but there are circumstances, every once in a while, that become out of our control. As a hospitality business, we receive all types of travelers, and we have had reports of problem like the ones you described that were linked to other hotel guests. We did offer proper solutions and follow up by the time these isses happened during your stay. We offered to give different rooms for the rest of the stay of some of our guests, and offered compensation for the inconveniets. Félix Jiménez S. Arenal Kioro Suites & Spa
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Kathy F wrote a review Dec 2021
Canyonville, Oregon18 contributions1 helpful vote
+1
We loved our stay here. Every room has a wonderful view. The drinks were yummy, the pools are very clean. Food excellent. Very clean, VERY COVID clean aware. Masks required inside, hand washing stations everywhere. Wonderful staff, very helpful. Quite a few spoke English which was awesome and also helpful. Pls tip the staff, they work very hard to make your stays wonderful.
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Date of stay: December 2021
Rooms
Cleanliness
Service
1 Helpful vote
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Response from Felix Jimenez, Atención al huésped/Recepción at Arenal Kioro Suites & Spa
Responded 4 weeks ago
Kathy, Thanks for sharing your comments and review about your experience at Arenal Kioro. We're glad to know you had a wondeful time, and that you enjoyed everything about our services and facilities. We make big efforts every day to make sure that our visitors enjoy a nice stay, safe and well attended by our team. Félix Jiménez S. Arenal Kioro Suites & Spa
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PRICE RANGE
$214 - $355 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
arenal kioro hotel la fortuna de san carlos
FORMERLY KNOWN AS
Arenal Kioro
LOCATION
Costa RicaProvince of AlajuelaArenal Volcano National ParkLa Fortuna de San Carlos
NUMBER OF ROOMS
53
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Frequently Asked Questions about Arenal Kioro Suites & Spa
Which popular attractions are close to Arenal Kioro Suites & Spa?
Nearby attractions include Bogarin Trail (4.4 miles), Cabalgata Don Tobias (1.6 miles), and ChocoMuseo La Fortuna (4.8 miles).
What are some of the property amenities at Arenal Kioro Suites & Spa?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Arenal Kioro Suites & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Arenal Kioro Suites & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Arenal Kioro Suites & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Arenal Kioro Suites & Spa?
Conveniently located restaurants include Restaurante Los Rodríguez, Mercadito Arenal, and Restaurante Tierra Mia.
Are there opportunities to exercise at Arenal Kioro Suites & Spa?
Yes, guests have access to a pool and a fitness center during their stay.
Does Arenal Kioro Suites & Spa have airport transportation?
Yes, Arenal Kioro Suites & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Arenal Kioro Suites & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Arenal Kioro Suites & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Does Arenal Kioro Suites & Spa have any great views?
Yes, guests often enjoy the mountain view available here.