Very nice hotel with great Eco-friendly rooms , The hotel is way off la fortuna so it is very quite, We had one of the rooms very close to the amazing gardens, Angie the lady at the front desk was very helpful.
Decent Eco-friendly room with great breakfast options. Absolutely no Wifi in the room and you have to go to the lobby or the pool area to access wifi. Rooms are functional but you have to request hair dryer from the front office. Located outside the town and hard to get Uber/cabs at times. The side walk to the town is not great and hence recommend stepping out when there is light.
Cottage style rooms - functional and clean. Pretty grounds and I liked the breakfast. This hotel is a little far from town so you’ll probably end up taking taxis. My biggest issue with this hotel is lack of WiFi. I had no WiFi in my room. It was only available in the breakfast area and reception. Not great for checking reservations or unwinding at the end of the day. There is also no phone in the room and they give you two remotes when you check in, in a pencil case that they then make sure you return on checkout. You have to leave a deposit to use the safe, you have to specially request a hairdryer. Remember there is no phone so you have to walk across the grounds to do these things. It’s annoying really.
We were a group of 13 people and booked 4 rooms for two nights during our visit to Arenal Volcano. This place is little far from city and rates are still high. We had no wifi service and there were no phone /intercom service. When we complained to the reception, she said she could not do anything about it. We also did not get hair dryer for each room. Breakfast was mediocre as well. Would not recommend this especially as there are other hotels which seems better.
This was an average hotel - there is no view of the volcano from the hotel and this is 1-2km away from the city center. So it’s away from all the good restaurants if you want to walk the rooms are fairly small the Wi-fi does not work from most of the rooms. When asked , they say WiFi is good from reception area and pool area the breakfast buffet choice is very limited the reception and the service is OK the cleanliness is OK The good points are it’s a cottage feel hotel and it’s probably worth the price but it’s away from most things but Costa Rica taxi from destination to destination is fairly cheap so it’s doable .