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Volcano Lodge & Springs

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Volcano Lodge & Springs
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2,387 Reviews from our TripAdvisor Community

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Showing 1,756: English reviews
Riverside, CA
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 2, 2013

My husband and I stayed here in June 2013. The grounds were beautiful and the staff helpful. Upon arriving, a wrist band is put on guests. I thought this was a little strange. The view of the volcano is great. The hotel is centrally located to all area attractions. No complaints!

Helpful?
1 Thank Davendil
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed July 2, 2013 via mobile

Our hotel room was amazing with a breath taking view of Volcan Arenal. The staff was very helpful when we asked about expeditions and adventures. The staff at the resturant Sura are awesome. Food was delicious and had a great happy hr. Highly recommend this hotel :)

Helpful?
Thank Jsanch
Atlantis
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 30, 2013

we stayed in room 309, an end-unit which had two full size beds, a patio view of the volcano, and close walk to the pool and restaurant. You pretty much can't get a better room. The gardens are a delight to walk through, featuring beautiful tropical flora,  birds and butterflies. We enjoyed happy hour at the pool, including the pool... More 

Helpful?
Thank twotom_13
Big Corn Island, Nicaragua
Level Contributor
63 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed June 30, 2013

Our room had a spectacular view of the volcano (althugh it was covered in clouds most of the time). The property was lovely and well cared for. The included breakfast was quite good. The pools, and jacuzzi, very clean and well maintained. The location was perfect, just a few miles outside of towns edge, so it was easy to drive... More 

Helpful?
Thank americangirl61
2 reviews
5 of 5 stars Reviewed June 28, 2013 via mobile

So happy to have chosen a quiet beautiful well maintained property that employs professionally minded staff that are helpful and happy. The breakfast area restaurant looks out onto the main attraction - the Arenal Volcano. WOW did we ever get lucky in choosing this as our first stop in Costa Rica.

Helpful?
Thank Linanbiel
San Diego, California, United States
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 24, 2013

The service at this hotel was very nice and most of the staff spoke English well. Our rooms were clean, but had a musty smell (because of the damp weather) and thin walls, so I could hear our neighbors talking late at night, and people outside. There are beautiful gardens and the pools and hot tubs are very clean. Also,... More 

Helpful?
Thank Jacqueline F
Saint Louis, Missouri
Level Contributor
36 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed June 24, 2013

Just got back from 10 days in Costa Rica. We started with Arenal to see the Volcanoe area and visit the hot springs. The Tabacoon {spelling??} hot springs are fantastic. We also included dinner in our trip there. The hot springs are a natural water flow of really hot water with multiple bathing spots to soak in the stream with... More 

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1 Thank KELLY B
Somerset
Level Contributor
49 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
4 of 5 stars Reviewed June 22, 2013

Laid out in beautiful gardens with a short trail within the grounds. Excellent buffet breakfast with cook to order eggs if you wish. The hotel is about 4 miles from the nearest village, so if you don't have transport, you have to use the hotel restaurant, where everything is priced in USD. There are adventure vendors not far from the... More 

Helpful?
Thank kevgy
Atlanta, Georgia
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 19, 2013

This place has a beautiful garden setting but if I would not recommend staying here is you want to sleep. The walls are so thin that the people next to us kept us awake. They did quite down after we called the office in the middle of the night. When we meet our friends, who where traveling with us the... More 

Helpful?
1 Thank Penny942
volcanolodge, Public Relations Manager at Volcano Lodge & Springs, responded to this review

Thank you very much for your comment! We understand your annoyance about noise, which is not for the thin wall, it is more about, the type of construction of the rooms. However, we make efforts to reduce this problem. We try to solve all kinds of situation affecting your stay with us, but in these cases, the solution depends on... More 

Denver, Colorado
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 12, 2013

The staff takes customer service to the next level. They are super friendly and helpful and their English is superb. The grounds a beautiful and clean. Happy hour is an amazing deal. Breakfast is great and dinner service is above par. My one complaint is that the walls between rooms are thin and when our neighbors woke up, we had... More 

Helpful?
Thank rlsmith89
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Breakfast
  • Room Service
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm. ... more   less 

Additional Information about Volcano Lodge & Springs

Address: La Fortuna de San Carlos-Arenal Lake road | 7 Km West from Downtown, Road To Arenal Volcano, La Fortuna de San Carlos, Arenal Volcano National Park 21007, Costa Rica (Formerly Volcano Lodge & Gardens)
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $90 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Volcano Lodge & Springs 4*
Number of rooms: 64
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Also Known As:
Volcano Lodge & Gardens Hotel La Fortuna De San Carlos
Volcano Lodge And Gardens
Volcano Hotel
Volcano Lodge & Springs Costa Rica/Arenal Volcano National Park
Hotel Style:
#6 Green Hotel in La Fortuna de San Carlos
#6 Luxury Hotel in La Fortuna de San Carlos
#8 Spa Hotel in La Fortuna de San Carlos
#12 Family Hotel in La Fortuna de San Carlos
#13 Romantic Hotel in La Fortuna de San Carlos
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