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At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm.
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We thoroughly enjoyed our 2-night stay at Volcano Lodge and Springs! Our garden view room was spacious and comfortable. Each morning there were hummingbirds, wild turkeys, and other birds in the gardens. It was very relaxing sitting in the hot springs after a long day...More
Loved everything about this resort. Enjoyed the hot springs pools and the beautiful property. The restaurant was good. Breakfast was a delight. Good food and a view of tons of birds at the feeders. Good happy hour at the pool bar. They also will book...More
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Date of stay: January 2018
5 Thank Jacqueline J
Response from GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge, Hotel & Thermal ExperienceResponded January 11, 2018
Hello Jacqueline, thank you for this lovely review which collaborate with all the Trip Advisor users and give us the energy to keep improving in all our services and procedures.
We are pleased to read that you had a wonderful experience with us and that...More
This place is a great stop over if you are visiting the area. The rooms are really nice and the spa pools we're an added bonus . Very relaxing . The staff were very helpful too especially the gentleman who was at the bar area...More
The price was so reasonable, we were honestly just expecting something basic. We were surprised! This place is fantastic! The rooms were wonderful, with a "back yard" sitting area outside. My early morning walks were full of birds and colorful plantings. The maids made incredible...More
Very large hotel and feels like a resort (you have to wear a coloured wristband at all times). Rooms spread around lovely gardens. Pools very nice. Thermal pools more man made than authentic.
Probably better for families. We did have a room with a good...More
Date of stay: December 2018
Response from GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge, Hotel & Thermal ExperienceResponded 2 days ago
Hello, thank you for your time to leave your review.
All comments are important for us.
Once again, thank you for your feedback.
Gerardo Pérez H