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Volcano Lodge, Hotel & Thermal Experience

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7 Km Oeste del Centro de la Fortuna, Arenal Volcano National Park, La Fortuna de San Carlos 21007 Costa Rica
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Traveler (2958)
360
Panoramas (6)
Pool & Beach (430)
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Individually wrapped toiletries
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 69 in La Fortuna de San Carlos
Location
4.6
Cleanliness
4.7
Service
4.6
Value
4.5
Travelers' Choice
GreenLeaders Silver level
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm.
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Property amenities
Free parking
Free internet
Pool
Sauna
Free breakfast
Game room
Hiking
Kids' outdoor play equipment
Secured parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Pets Allowed ( Dog / Pet Friendly )
Spa
Couples massage
Full body massage
Head massage
Hot spring bath
Massage
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Seating area
Refrigerator
Flatscreen TV
Laptop safe
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Family
Languages Spoken
Spanish

Location

Full view
58Somewhat walkable
Grade: 58 out of 100
11Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
4028Reviews95Q+A100Room tips
Traveler rating
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NB wrote a review May 12
Malaga, Spain4 contributions
Nice hotel conveniently located between downtown La Fortuna tourist hot spots with a great view of Arenal Volcano. Place was clean, had plenty of parking on site and nice hot springs. Food in particular was great; nice buffet range and great options for lunch and dinner (we only had the latter). Food was very tasty and decent portion size too. Special thanks to Manrique at the front desk. Manrique went out of his way to make our stay at Volcano Lodge a pleasant experience. He was always available to answer questions and make some great recommendations. Cannot thank him enough for helping us arrange our rafting tour which was the highlight for us at La Fortuna, and also for his great advice and recommendations for our next stop, Monteverde. We could not be more grateful to Manrique; muchas Gracias amigo! Pura Vida!
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Date of stay: May 2022
Rooms
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Toshisan wrote a review May 8
Boston, MA35 contributions105 helpful votes
Agree with other reviewers that rooms/bathrooms were spartan (by the way you have to put toilet paper in the trash rather than flushing) with thin walls. Sorry to continue discussing bathroom topics but I could literally hear the people in the next room flushing their toilet. :( Rooms were a little damp, they don't run the AC to get it ready for you. Grounds were nicely landscaped and maintained. View of volcano was stunning. Breakfast was ok, kids liked the buffet, omelets were excellent. Dinner was just ok. Service in the restaurant wasn't super friendly. In the morning it was a huge effort to get the water who had the coffee to come over, and basically forget getting him to come more than once or max, twice. He didn't seem too happy in general. Similarly, in the front lobby they had both coffee and water but they ran out really quickly and didn't usually refill the urns. (Front desk people were really nice and would take my water bottle and fill it up with water for me instead.) Book a room with a thermal pool if possible- like your own personal hot tub outdoors, heated by the volcano. Wifi worked ok in the rooms, very well at the pool Excursions were all great- volcano hike, zip lining, waterfall, white water rafting. The hotel will set them up for you-- book at least a week or two in advance! *Also, they don't really advertise this but they do have room service.
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Date of stay: April 2022
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Sebastian Gomez wrote a review Apr 2022
Cartago, Costa Rica2 contributions
Unfortunately they copied my credit card details at this hotel and made purchases a week after visiting. The only place I handed in my credit card for the last few days was at the Volcano Logdge hotel. Do not give your card to any hotel employee, ask for the dataphone and do not give your data
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Date of stay: April 2022
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danoschierman wrote a review Apr 2022
Robbinsdale, Minnesota5 contributions1 helpful vote
After a difficult arrival in the dark from Liberia ( our flight to San Jose was diverted to Liberia then cancelled back to San Jose) arrived the lodge in the dark after a hair raising drive in the night without GPS or a map, we checked in about 9PM on April 13th. Our first experience was a wonderful dinner. The next 2 days we did a tubing trip through Montana Tours, the two guides Antonio & Jr. were fun, funny and realy helped my wife when she needed it (water level was low) when she got hung up. The hotels grounds are a wonder. The food (breakfast inlcuded) included the very best shrimp taco I've ever had and the fruit was amazing. NOTE: if you drive from San Jose or Liberia be prepared. The roads are the curviest I've ever driven, and I suggest to do it in the daylight, really no better but you can at least see what's coming at you. I highly recommend this hotel.
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Date of stay: April 2022
Rooms
Location
Service
Room Tip: All the rooms had easy access to walking paths that will bring you to the pool and restaurants.
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1 Helpful vote
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Michael S wrote a review Apr 2022
Seward, Nebraska27 contributions46 helpful votes
The room was nice but the room had a bad order to it. The room was not serviced so we had no clean towels and the trash can where we put the TP was not cleaned out. The hot spas was good The meals were good.
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Date of stay: March 2022
Location
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Service
Room Tip: bring air fresher for you your room
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Gene P wrote a review Mar 2022
4 contributions
The room was standard, but nothing to complain about. A nice rear patio and view. The spring pools, hot tubs, and swimming pools were fantastic. Nice restaurant. The grounds between rooms and facilities were very well kept.
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Date of stay: March 2022
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Kate G wrote a review Mar 2022
3 contributions
Amazing hotel! As soon as you arrive you are made to feel so welcome and the staff can’t do enough for you. They recommended I go on the Bogarin Trail which was a nice way to see more of the wildlife. The gardens are like paradise and being able to see the Arenal Volcano from my porch was incredible. Thank you again for making my trip so special and I will be back again in the future :) Kate
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Date of stay: March 2022Trip type: Traveled
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Ken E wrote a review Mar 2022
Kailua, Hawaii69 contributions13 helpful votes
We spent 3 nights in Volcano Lodge Hotel and Thermal Experience. The check-in process was done efficiently and professionally. We were thrilled to discover we had been upgraded to a room with a spa! Our private mineral bath hot tub was outside our room and had a waterfall. We used it every evening and thoroughly enjoyed its healing waters. The bed is large and comfortable. The bathroom is nice and functional. The linens are good and pool towels are provided. The room has a luggage rack, 2 chairs with a small table, and a desk with a chair. Outside in our private area were 2 reclining lounge chairs and 2 chairs. We were very spoiled! Our room included a shelved closet and mini fridge. Our only complaint were the walls being very thin. We could hear our neighbors quite clearly, and had to wait for them to quiet before being able to sleep. We walked the entire grounds, which is beautifully gardened. There are multiple mineral spring hot tubs throughout the resort, one with a swim-up bar located near the sauna. There is also a day-spa that we did not use. We discovered an outdoor exercise area, and stumbled upon a pond with nearly a dozen large geese. Breakfast was a buffet with typical Costa Rican fare (rice and beans, pancakes, plantains and potatoes, and scrambled eggs). The restaurant is an open area to the pool and mineral springs, with a fantastic view of Volcan Arenal. Lunch and Dinner meals were very delicious and enjoyed. We also appreciated the security gate at the entrance and use of a parking pass. Also notable was the security force who walked the grounds day and night.
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Date of stay: March 2022
Location
Service
Sleep Quality
Room Tip: The rooms are located away from the pool area. We were in the rear of the property. Shared walls...
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1 Helpful vote
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Julia M wrote a review Mar 2022
Toronto, Canada14 contributions14 helpful votes
If you spend most of your time outside the room, you’re all set. Setting of the pool and resto were beautiful with great views of the volcano. Thermal waters were excellent. Hôtel well located. Rooms are 3 star at best. Old interior, no real view of volcano.
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Date of stay: March 2022Trip type: Traveled
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Eva V wrote a review Mar 2022
Chatham, New Jersey7 contributions6 helpful votes
We have had a wonderful stay in Volcano Lodge. Having the hot springs in the hotel itself is just amazing! The restaurant is fantastic and has great vegetarian options. Manrique who was at the reception was so friendly and helpful. I would definitely recommend this hotel!
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Date of stay: March 2022Trip type: Traveled
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PRICE RANGE
$111 - $302 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
volcano lodge & gardens hotel la fortuna de san carlos, volcano lodge and gardens, volcano hotel
FORMERLY KNOWN AS
Volcano Lodge & Springs
LOCATION
Costa RicaProvince of AlajuelaArenal Volcano National ParkLa Fortuna de San Carlos
NUMBER OF ROOMS
64
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Frequently Asked Questions about Volcano Lodge, Hotel & Thermal Experience
Which popular attractions are close to Volcano Lodge, Hotel & Thermal Experience?
Nearby attractions include Natura Eco Park Costa Rica (0.1 miles), Baldi Hot Springs (0.5 miles), and Free Natural Hot Springs River (0.5 miles).
What are some of the property amenities at Volcano Lodge, Hotel & Thermal Experience?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Volcano Lodge, Hotel & Thermal Experience?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Volcano Lodge, Hotel & Thermal Experience?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Volcano Lodge, Hotel & Thermal Experience?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Volcano Lodge, Hotel & Thermal Experience?
Conveniently located restaurants include Que Rico Arenal, Altamira Restaurant, and Surá Bar & Bistro.
Are there opportunities to exercise at Volcano Lodge, Hotel & Thermal Experience?
Yes, guests have access to a pool and a sauna during their stay.
Are any cleaning services offered at Volcano Lodge, Hotel & Thermal Experience?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Volcano Lodge, Hotel & Thermal Experience?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Volcano Lodge, Hotel & Thermal Experience have any great views?
Yes, guests often enjoy the mountain view available here.
Is Volcano Lodge, Hotel & Thermal Experience accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.