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Volcano Lodge, Hotel & Thermal Experience

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La Fortuna de San Carlos-Arenal Lake road 7 Km West from Downtown, Road To Arenal Volcano, Arenal Volcano National Park, La Fortuna de San Carlos 21007 Costa Rica
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About

#14 of 61 hotels in La Fortuna de San Carlos
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GreenLeaders Silver level
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm.
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Full view
Property amenities
Free parking
Free internet
Pool
Sauna
Free breakfast
Game room
Hiking
Kids' outdoor play equipment
Parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Spa
Couples massage
Full body massage
Head massage
Hot spring bath
Massage
Baggage storage
Concierge
Non-smoking hotel
Outdoor furniture
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Laptop safe
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View

Location

Full view
60Somewhat walkable
Grade: 60 out of 100
12Restaurantswithin 0.75 miles
3Attractionswithin 0.75 miles
3,916Reviews89Q+A100Room tips
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Popular mentions
Jessica J wrote a review Jan 19
Comstock Park, Michigan10 contributions
My husband and I opted for the Junior Suite with a private thermal bath and were blown away when we walked in the door The landscaping at this hotel is incredibly well-kept and designed. You're surrounded by exotic plants and flowers as you walk to your room, and when we opened the back door we were again enveloped in a beautiful garden with a cement path to your private stone thermal bath. (We would have had a perfect view of the Arenal Volcano if the fog/clouds would have lifted, but we were not so lucky.) Hummingbirds were frequent visitors and we could watch them right from the chairs on the back patio. They also provided sun loungers near the tub, which were perfect for enjoying the heat during the day and the stars at night. We were there as a couple, but this would be a great spot for a family. They had multiple public thermal bath pools, regular pools, walking paths, a playground, and workout areas including a yoga deck. The breakfast was buffet style and a traditional Costa Rican breakfast with some extra options. The coffee couldn't seem to come soon enough and both mornings we made it halfway through our meals before being served.
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Date of stay: January 2021
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kristynasawaya wrote a review Jan 19
Tacoma, Washington12 contributions
Our first time in Costa Rica and absolutely loves Arenal and La Fortuna area. This hotel has their own hot spring pools!!!! And cleaned them twice in our two days stay! Perfectly secluded pools in the jungle. Great rooms in the beautiful garden with lots of room and seating with Arenal volcano view. Very good breakfast and front desk personnel very nice! Close to La Fortuna restaurants and right next to very nice Eco Natural Park and 20 min from Arenal Volcano National park.
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Date of stay: January 2021Trip type: Traveled as a couple
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Amanda D wrote a review Jan 18
13 contributions
My husband and I spent 3 nights at this resort and we absolutely loved it!! It's beautifully landscaped, very clean and has extra cleaning measures which we saw performed every day. We loved the amazing view of the volcano and the thermal hot springs with the swim up bar. The food at the restaurant is amazing!!! Chef Michael is the hidden gem of this place. I highly recommend the Chicken Cordon Bleu, its delicious!
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Date of stay: January 2021
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Heidi wrote a review Jan 12
Willmar, Minnesota31 contributions7 helpful votes
We spent 3 wonderful nights at Volcano Lodge and enjoyed our stay to the MAX! The property landscaping is meticulous and BEAUTIFUL! There is a trail around the property to walk, as well as, a wonderful garden to walk through next to the pool and restaurant area. There were many various plants and flowers that Minnesotans aren't accustomed to and it was fascinating! The various birds and plant-life captivated us every day on our walks around the property. Our room was very, very spacious and clean. The bathroom had plenty of hot water, which seems to be an issue in other properties. The restaurant was conveniently located and the food was AWESOME! The property offers a complimentary breakfast every morning and has plenty of options to fill the belly before a day of touring the area or relaxing in the thermal pools on property. Speaking of thermal pools, WOW, what an added plus! We relaxed every night in the thermal pools and we got some of the best sleep ever! Highly recommend this hotel for your stay near Arenal and La Fortuna!
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Date of stay: January 2021
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Isaac S wrote a review Jan 2
Los Angeles, California1 contribution
Went there for New Year's Dinner, they were nice enought to make reservations for me last minute. The food was nothing exciting, actually very bland. I got the typico plate, cassada and was very disappointed. The part that bugged me the most is that we were sitting conversing with a few people from the restaurant and they literally sent a security guard to escort me out, stating that the restaurant was closed. This left a negative feeling after paying so much for their bland food. Not going there or booking a room there as it cold and sterile.
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Date of stay: January 2021Trip type: Traveled solo
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Response from Grupo La Palma Hoteles, Director General at Volcano Lodge, Hotel & Thermal Experience
Responded 2 weeks ago
Hi B6637WPisaacs, thanks for your comment! We are sorry that your experience has not been satisfactory. We try to have a varied menu, to satisfy different palates, and that specific day we add special dishes, to increase the variety. We try to make each delivery with love and passion, and unfortunately we did not meet your expectations. Regarding the other point, it is not part of our policies, so we are going to thoroughly review what happened. Our most sincere apologies. Thank you for visiting our country, we hope your trip has been memorable.
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PRICE RANGE
$89 - $329 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
volcano lodge & gardens hotel la fortuna de san carlos, volcano lodge and gardens, volcano hotel
FORMERLY KNOWN AS
Volcano Lodge & Springs
LOCATION
Costa RicaProvince of AlajuelaArenal Volcano National ParkLa Fortuna de San Carlos
NUMBER OF ROOMS
64
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Frequently Asked Questions about Volcano Lodge, Hotel & Thermal Experience
Which popular attractions are close to Volcano Lodge, Hotel & Thermal Experience?
Nearby attractions include Natura Eco Park Costa Rica (0.09 miles), Baldi Hot Springs (0.3 miles), and Free Natural Hot Springs River (0.3 miles).
What are some of the property amenities at Volcano Lodge, Hotel & Thermal Experience?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Volcano Lodge, Hotel & Thermal Experience?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Volcano Lodge, Hotel & Thermal Experience?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Volcano Lodge, Hotel & Thermal Experience?
Yes, free parking is available to guests.
What are some restaurants close to Volcano Lodge, Hotel & Thermal Experience?
Conveniently located restaurants include Altamira Restaurant, Que Rico Arenal, and Surá Bar & Bistro.
Are there opportunities to exercise at Volcano Lodge, Hotel & Thermal Experience?
Yes, guests have access to a pool and a sauna during their stay.
Are any cleaning services offered at Volcano Lodge, Hotel & Thermal Experience?
Yes, dry cleaning and laundry service are offered to guests.
Does Volcano Lodge, Hotel & Thermal Experience have any great views?
Yes, guests often enjoy the mountain view available here.
Is Volcano Lodge, Hotel & Thermal Experience accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.