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Volcano Lodge, Hotel & Thermal Experience

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Traveler (2448)
360
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About
Location
Cleanliness
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Travelers' Choice 2018 Winner
Certificate of Excellence
GreenLeaders Silver level
At VOLCANO LODGE AND SPRINGS, located in La Palma, La Fortuna de San Carlos, at the foot of the majestic Arenal Volcano, our hot springs and lush tropical garden gives you joy and relaxation to our guests and companions. Undoubtedly, our location allows you to witness the imposing Arenal Volcano from a vantage point. QUALITY SERVICE: Knowing that service is the main reason of hospitality, the Volcano Lodge & Gardens’ team, will do our best to make your stay a very fond memory to take home. FACILITIES: All our 66 rooms are Superior and non smoking, have deluxe finishes, 2 comfortable full size beds or 1 king size bed, TV/cable, telephone, air-conditioned, coffee maker, hot water shower, hairdryer and a nice terrace facing the Volcano. We also offer 4 rooms for handicap. RESTAURANT:Sura Restaurant, capacity: 120 people, we’ll be offering you our traditional local and international food, while you enjoy the majestic view of the volcano, birds surrounded nature. You can ask for room service too. OTHER FACILITIES: *Two swimming pools for adults, two swimming pools for children and two Jacuzzis, all of them with view to the Volcano.*Laundry service, Private parking, Internet Access / Wireless Free, Tours information, nature trail, Playground.* Massages Service from 9 am to 9 pm.
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Property amenities
Pool
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Breakfast Available
Concierge
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Family
Green
HOTEL CLASS
Hotel links
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Special Price:50% off room rate
Location
Full view
Contact
La Fortuna de San Carlos-Arenal Lake road 7 Km West from Downtown, Road To Arenal Volcano, Arenal Volcano National Park, La Fortuna de San Carlos 21007 Costa Rica
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Getting there
Juan Santamaria Intl Airport48 mi
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3,526Reviews
2,833Photos
83Q+A
100Room tips
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Popular mentions
We stayed here for 2 nights and were extremely content with the hotel and its surroundings! Beautiful gardens, thermal baths, swimming pools, clean rooms, everything was so nice. But the best thing about this hotel is the freandly and helpful hotel staff! My full recommendation
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The patio with thermal Spa overlooking the mountain was pretty. The towel animal with flowers that housekeeping made was cute. The room was okay. We did have a problem with ants, and it is annoying to not be able to flush the toilet paper down the toilet. Not sure why so many
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+1
The thermal waters are very nice and offer plenty of nooks to hangout and offer privacy. There is a walking path that circles the grounds and has plenty of labelled trees, flowers and other plants. The food was outstanding and the room very nice. About 5-10 minute drive to
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A beautiful property with fabulous views of the Arenal Volcano. Our room was excellent - very comfortable, clean and quiet, large bathroom with an excellent shower. There are several pools throughout the property with the main pool looking up at the volcano. The wet bar is
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Response from GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge, Hotel & Thermal Experience
Responded 2 days ago
Dear guest. Thank you for sharing your opinion about your recent stay at our lodge. Definitely our daily goal is to make the stay of our guests a perfect and unforgettable experience. Our staff works at all times to fully serve our visitors and your feedback will definitely help us to improve every aspect of our work. We hope you visit us again soon, it will be a pleasure to serve you. Warmest regards, Gerardo Pérez H
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+1
Stayed here for a few nights with my girlfriend. Had several pools and hot spring pools. It was nicely spread out where it never seemed crowded even though parking spaces were full. You could have that special alone time with your significant other at night looking at the stars
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Response from GPCustomerService, Director de Relaciones con Clientes at Volcano Lodge, Hotel & Thermal Experience
Responded 2 days ago
Hello, the Customer Relations Department want to thank you for your lovely review. We are pleased to read that you had a wonderful experience in our lodge. Our main goal is the complete satisfaction of all our guest. As you well know, we are located in a rainy mountain area and the ants and other insects are very common here. We hope you can understand it. Once again, thank you for your feedback. Best regards, Gerardo Pérez H
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All photosTravelerRoom & SuitePool & BeachDining Business Center & Event RoomsFamily and Play Areas
Nice patio to sit and listen to running water
Professional photo exclusively commissioned by TripAdvisorVolcano Lodge, Hotel & Thermal Experience
The Junior Suite with King at the Volcano Lodge & Springs
Professional photo exclusively commissioned by TripAdvisorVolcano Lodge, Hotel & Thermal Experience
The Junior Suite with Double Queen at the Volcano Lodge & Springs
Professional photo exclusively commissioned by TripAdvisorVolcano Lodge, Hotel & Thermal Experience
The Junior Suite with Double Queen at the Volcano Lodge & Springs
Professional photo exclusively commissioned by TripAdvisorVolcano Lodge, Hotel & Thermal Experience
The Junior Suite with Double Queen at the Volcano Lodge & Springs
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123456150
All inclusive is available? Alcohol is include too?
All inclusive is available? Alcohol is include too?
Hello, we don't offer all inclusive system. All our rates includes buffet breakfast and hot springs. Best regards, Gerardo Pérez H
0 votes
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Hello Samantha, the measurements of the double bed are 2m x 1.90cm. Best regards, Gerardo Pérez H
0 votes
Is the Restaurant open for lunch options or only Dinner?
I wasn't there for lunch but I assume they serve lunch. Check their on-line menu. There is a swim up bar that serves snacks during the day.
0 votes
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Do monkeys etc visit the property?
Hello, thank you for contact us. Inside the property it is difficult to see them, but they are heard in the vicinity of the hotel. Sometimes we have been able to see "Congos" monkeys near the hotel. Best regards, Gerardo Pérez H
1 vote
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12345617
"We were in 218 and there is a nice creek and waterfall just down the path that provides nice moving water noise at night when on patio."
"Rooms on the west side have a clear view of the volcano."
"Not sure since all ares seemed nice"
"All rooms are ground floor"
"Rooms are in buildings spread out over a fairly large property. It's nice if you are able to get a room near the restaurant, pools, etc"
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PRICE RANGE
$116 - $335 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
volcano lodge & gardens hotel la fortuna de san carlosvolcano lodge and gardensvolcano hotel
FORMERLY KNOWN AS
Volcano Lodge & Springs
LOCATION
Costa RicaProvince of AlajuelaArenal Volcano National ParkLa Fortuna de San Carlos
NUMBER OF ROOMS
64
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