Nice location, thermal pools were a bit murky but otherwise great...

...The resort is also in a great location where you don’t need to travel too far to get to some of the main spots you want to see in my Fortuna...

We were looking forward to this location in Costa Rica most and hoping that the reviews were true and we were not disappointed!...

...It’s central location made connecting to our adventure trips so accessible...

...It is in a perfect location, almost exactly in the middle of town and many of the popular outdoor adventure sites. Uber cost varied from 2-6 dollars depending on where we were going and what time, but great location if you don’t have a car and are relying on outside transportation...

...The location is close to both the town and the Tourist adventures...

...Good location for enjoying tourist activities at Arenal...

Perfect location to sites, restaurants and tourist attractions...

...Overall, We enjoyed the quiet atmosphere of the location...

Great lodge in a beautiful location!... The location and layout are nice if you don't want to feel crowded...

Great location outside the city in the middle of the forest...

...Location: It was a 7 minute drive from town, and on the road that goes the the national park, which made it easy for day trips...

...I felt like the location was a good “in between” spot between La Fortuna and some of the activities further towards the volcano, which made driving and tour transportation easy...

The hotel is well located, large grounds and well-preserved vegetation, providing a very pleasant environment to enjoy nature and the hot springs with the family...

...The room is comfortable and has chairs and an overlook outside either front or back for bird watching. The place is maintained beautifully-trimmed and swept...

...Comfortable room, great amenities...

...Guests should not be allowed to use loud speakers with loud music on premises. Blasting music as I you were at a music festival can be annoying...

...There are also a couple of lounge chairs outside, which is really nice...

...Lots of flowers, and an overall calm experience. The rooms are clean with a private laina looking out to trees and many plants...

...Room was outdated and dark, smelled musty...

...The rooms are spacious and extremely comfortable. The furniture is wonderful wood with a platform bed... It's got a rustic feel and may not appeal to those people looking for a generic, modern hotel room...

...Overall, We enjoyed the quiet atmosphere of the location...

...Very private and romantic thermal pool...

...The room, though outdated and somewhat rustic, but was very clean...

...The staff were very friendly, the room gorgeous & spotless...

...Private room with their own private hot spring...

...Hotel rooms need the decor modernising but that’s a small improvement on a lovely resort...

...Overall the atmosphere of the entire resorts ambiance was marvelous, from the birds and plants making it feel like a jungle to the view and the food at their restaurant was delightful...

...The pools are outstanding along with the never ending flowers, plants, and gardens...

...Rooms and furnitures are a bit run down...

...The rooms are old with little maintenance and not modernized facilities, especially the bathrooms...

Volcano Lodge is a comfortable hotel in lovely well kept grounds... The room was spacious and well equipped with coffee making facilities, air conditioning (which was a little noisy but efficient), hairdryer etc...

...The rooms do not even allow for you to flush toilet paper down the toilets! Hard beds, loud air conditioning, outdated bathroom and dirty looking hot springs ... Today there are many newer nicer hotels in town for the same price...

First night the room was covered in ants... They came in to change the sheets and found several more dead cockroaches under the bed... As someone that has traveled to Costa Rica for over 20 years I understand we were in the jungle, however this room was not what we expected and not as nice as when we stayed there 11 years ago...

...Leave your 2 room keys in the room?... Yep...$15.00...the beds in the rooms are not that great and could use better mattresses...

The beds were extremely uncomfortable, pillows flat and roaches in our room daily...

...Food was good and room was nice...

Made a last minute, same day reservation with booking.com (it was $100 cheaper than booking directly with the hotel)... Room was outdated and dark, smelled musty... The main paths leading to the rooms are a little rough, so keep that in mind if you're pulling luggage...

...Our room had a very private patio with its own thermal spa and a view of Arenal Volcano...

...Everything was amazing, very friendly staff, clean rooms with great views of the volcano, food and drink selection was great...

...We had a superior room with 2 double beds (were too late to get a king size bed) and woke up each morning to a gorgeous view of the Arenal Volcano, or at least the part the clouds allowed us to see... The room, though outdated and somewhat rustic, but was very clean...

...The rooms are spacious and extremely comfortable... It's got a rustic feel and may not appeal to those people looking for a generic, modern hotel room...

...We only took one star off- the rooms were quite mediocre. Beds were comfortable but the room was old looking...

...The rooms are very nice, the Hot Springs are fun, and the dinner service was exceptional...

...Some detail work on the rooms will be welcome...

We stayed at this hotel for 6 nights in December, in a Superior Thermal Room, with our toddler... Room: The Superior Thermal Room with the private hot spring, was like a dream... The room overall, was large, and worked well for our time there...

...Our flight was delayed and they kept our room, plus stayed in contact with lovely messages during the 24 hour delay!... Hotel rooms need the decor modernising but that’s a small improvement on a lovely resort...

...Our room unfortunately looked nothing like the pictures. The bathroom was pretty bad but the rest of the room was decent...

...The room I was staying in had a lot of dead bugs, also the hot tub didn't have light for night time use and no hot water it was luke warm at best...

...Rooms and furnitures are a bit run down...

...The place is maintained beautifully-trimmed and swept...

...They charge $30 per night, per child for kids to be added on ... Today there are many newer nicer hotels in town for the same price... Save your money and look elsewhere!...

...Do note, they nickel and dime you for everything... Don't return your pool towels or your pool towel pass?... $15.00...forget to turn in your parking pass from your car?... Yep...$15.00...the beds in the rooms are not that great and could use better mattresses...

...I wasn't a fan of the thermal pools as they were very crowded & I didn't see alot of water flow...

...Booking through the hotel may be more expensive than going directly to the vendor...

...Pricey but some good options under 20...

...Clean room, good water pressure. The pillows are huge and tough to use for smaller/lighter people (with neck issues) and the beds were on the harder side...

Made a last minute, same day reservation with booking.com (it was $100 cheaper than booking directly with the hotel)...

...Uber cost varied from 2-6 dollars depending on where we were going and what time, but great location if you don’t have a car and are relying on outside transportation... The food was also delicious and reasonably priced for the quality and service...

...The furniture is wonderful wood with a platform bed... Everything is exceptionally clean and well maintained... We weren't so happy with the food at our dinner here and opted to eat in town after that...

...The food was great and was much more than we could eat...

...Access to La Fortuna is by taxi (approx US$12.00 one way)...

...The price of the beer at the restaurant it is ridiculous...

...Attentive and helpful staff, very reasonable prices for meals...

...Breakfast is included and we spent about $50 per person, per day for lunch, dinner and drinks... It’s about $5 and 15 min taxi to town...

...Do yourself a favour and pay the extra to have this, I don't regret it...

...Food is delicious and reasonably priced...

...Reasonable price for a fabulous king suite with a private hot spring!... Don’t sleep on this hotel- We are already missing the breakfast buffet!...

We would not recommend the place since it has seen its best times long a go... There are better places in the area which offer better value for the money...

...The horse back riding they booked for us was amazing and a nice price as well...

Volcano Lodge is a comfortable hotel in lovely well kept grounds...

...Clean room, good water pressure...

...It was very clean and we were not in the room except to sleep...

...The rooms were very clean and the property well maintained...

...The rooms are clean with a private laina looking out to trees and many plants... The staff is nice, the pools are clean...

...This was the best hotel we stayed at on our Costa Rica trip... This is a large spread-out property beautifully maintained with lots of tropical plants, pools, and thermal spas...

...The hotel grounds were immaculately kept and the staff was all very friendly...

The grounds are well maintained and the place is spotless...

...Everything was amazing, very friendly staff, clean rooms with great views of the volcano, food and drink selection was great...

...The grounds are immaculate and the hot springs are perfect after a long day of trekking...

...There was plenty of hot water with good pressure... Everything is exceptionally clean and well maintained...

...The room, though outdated and somewhat rustic, but was very clean...

...The staff were very friendly, the room gorgeous & spotless...

...The hotel grounds were well kept, with tons of beautiful birds, trees, flowers etc...

...The rooms were basic but very comfortable, had great showers and were very clean...

...Beautiful hot springs, amazing clean rooms...

...Large clean rooms Bathrooms could look better but are very clean and spacious Hot Springs are just excellent, they have 3 levels hot, mild and room temperature along with a beautiful sauna in natural surroundings The food including the breakfast, lunch and dinner were just simply amazing... Fresh, attention to detail, excellent staff and service, very attentive The reception area with the bar is also very inviting and relaxing...

...The staff are truly wonderful, beds are comfortable, rooms super clean...

Grounds and room were well kept...

...Facilities were spotless, breathtaking view of the volcano, wonderful staff and the Thermal springs are purposely set up so you can find a little spot of your own!...

...The one day we had housekeeping freshen up the room, they did a fantastic job...

Great hotel stay- the rooms were clean and tidy...

...The room was nice and clean, and the view of Arenal Volcano right from our room was amazing...

...From check in to check out the staff was phenomenal! Booking excursions thru them was a breeze and even on the rainy days we were able to enjoy ourselves in the sports bar playing some games or relaxing in the chill lounge taking in the sounds and enjoying a good book...

...They charge $30 per night, per child for kids to be added on ...

The entire staff at Volcano Lodge was friendly and worked hard to give my family the best experience ever... Special shoutouts to Esteven, Juan Carlos, and Gueryn at the restaurant; Rosmer and Jordan at the bars; and Manrique at the front desk!...

...Robert and Ariel were especially helpful. Manrique at the front desk was very helpful as well... One piece of advice - if you are looking for a service recommendation outside the hotel, look it up based on reviews on trip advisor...

...We found the other guests and the staff very nice, and our waiter Robert in particular was a helpful guide and encouraging of our intermediate level Spanish. The staff speaks both Spanish and English...

...The fourth person to shower always had a little less hot water than the rest... They are super speedy to come out and help you with anything... We typically stay at Airbnb’s, so this resort was a really nice treat for all of us... 15 minutes in the opposite direction till out for Tina, waterfall, in about 25 minutes downtown... It is helpful to have a car here as they do not have any sort of shuttle service...

...From the time we arrived at the reception area the staff greeted us so cordially and welcoming... We had breakfast free buffet everyday which was delish!...

From check in to food and beverage service, Volcano Lodge excells at it all... We're just regular folks who felt a very personalized stay at Volcano...

...We booked the room with a private pool and were so happy with it! There was also champagne, beer, and snacks waiting for us which was a total surprise... Easy to order drinks at the swim up bar... We booked transport to SJO airport via the hotel and that went smoothly...

Great welcoming and friendly staff... On site restaurant has breakfast buffet that was included and very ample... The food service for lunch and dinner was excellent...

We stayed at this hotel for 6 nights in December, in a Superior Thermal Room, with our toddler... Do yourself a favour and pay the extra to have this, I don't regret it... I liked that there were able to fill my refillable coffee mug each morning, although I didn't like that I had to flag down a waiter every time I needed more coffee...

...It’s was so much better than even the 4 star resort that we stayed at before. Fresh, attention to detail, excellent staff and service, very attentive The reception area with the bar is also very inviting and relaxing...

...The staff are truly wonderful, beds are comfortable, rooms super clean... Would recommend to anyone wanting time out with good food and wonderful service...

...Facilities were spotless, breathtaking view of the volcano, wonderful staff and the Thermal springs are purposely set up so you can find a little spot of your own!...

...The one day we had housekeeping freshen up the room, they did a fantastic job. The staff and the service at the on-grounds restaurant was amazing - everyone was extremely friendly, helpful, polite, and professional...

Great hotel stay- the rooms were clean and tidy... The tour I booked picks you up from the hotel- very convenient if you don't have a car...

My husband I stayed for 3 nights in a superior thermal room and had a great experience. The room was nice and clean, and the view of Arenal Volcano right from our room was amazing... The amenities were nice and relaxing and the staff were all very friendly and helpful...

...The staff went above and beyond to make our stay great. Ariel made our first night perfect with great service and recommendations for things to do in the area... Don’t sleep on this hotel- We are already missing the breakfast buffet!...

...The staff was hands on to everything by the questions and what I needed... The horse back riding they booked for us was amazing and a nice price as well...

...The staff are all extremely helpful and friendly. Robert in the main restaurant took fantastic care of us... Luis at the front desk was also exceptional...

We had an amazing 7 day 6 night stay! From check in to check out the staff was phenomenal!... Booking excursions thru them was a breeze and even on the rainy days we were able to enjoy ourselves in the sports bar playing some games or relaxing in the chill lounge taking in the sounds and enjoying a good book...

This place has everything and I would stay here again in a heartbeat. It has pools, workout room, beautiful view of the volcano, nature walk / garden, onsite restaurant and of course the thermal pools!!... They feed the birds each morning and we saw all kinds of cool birds on property... Don't return your pool towels or your pool towel pass?... Yep...$15.00...the beds in the rooms are not that great and could use better mattresses... However, knowing ALL of that, the property has everything you need after a long day of site seeing and exploring...

Volcano Lodge is a comfortable hotel in lovely well kept grounds. It has a number of thermal pools, including one with a swim up bar... The breakfast was a varied buffet style and the freshly cooked omelette was good... The room was spacious and well equipped with coffee making facilities, air conditioning (which was a little noisy but efficient), hairdryer etc... There is a trail around the grounds which was a pleasant stroll... It would have been useful to have an umbrella provided as we had frequent showers when staying and it was a few minutes walk to the restaurant and hooks to hang wet coats would be useful rather than having to drape them over chairs...

The Volcano lodge was a great experience for my partner and me. There were ample activities on site - pools, hot springs, saunas, darts, foosball, an outdoor gym, bar, restaurant, etc... The staff speaks both Spanish and English... It's close to the parque nacional Arenal volcan, which lends itself to beautiful hiking, wildlife, and views of the volcano... It's also close to La Fortuna, which is a nice town to walk around, grab a bite, or get a massage... Above all, the highlight was the private hot spring off our back patio...

...We booked a room in the junior suite area, which was two full-size beds, and an outdoor plunge pool. We were very excited about the outdoor punch pole, but it’s more of an outdoor hot tub... There are also a couple of lounge chairs outside, which is really nice... The fourth person to shower always had a little less hot water than the rest... Also, you cannot flush toilet paper down the toilet... They are super speedy to come out and help you with anything... They offer a buffet breakfast that is really good... Everything from rice, eggs, to an omelette bar... And of course, lots of fresh fruit... We ate dinner twice at the restaurant which was also really good... There is a bar at the front lobby with a pool table, cornhole, darts, and Jenga... The days we spent here at La Fortuna, We’re jam packed, so we spent our evenings, mostly relaxing by the pool and playing games... Swim at the bar is a treat, and they do offer happy hour from 4 to 6... We typically stay at Airbnb’s, so this resort was a really nice treat for all of us... The resort is also in a great location where you don’t need to travel too far to get to some of the main spots you want to see in my Fortuna... Only 15 minutes to the volcano and hanging bridges...

...Everything from the room to the mineral pool on our patio to several different mineral pools around the property were awesome! The amount of Flora and Fauna on property is tremendous and kept an incredible shape... The dining options are quite good and we enjoyed the breakfast immensely with the slight changes they made every day...

...This was the best hotel we stayed at on our Costa Rica trip. Our room had a very private patio with its own thermal spa and a view of Arenal Volcano... This is a large spread-out property beautifully maintained with lots of tropical plants, pools, and thermal spas... The buffet breakfast that was included was beautifully presented with lots of choices and fresh food... The restaurant there is top notch, excellent food and very comfortable...

...Very private and romantic thermal pool. It is in a perfect location, almost exactly in the middle of town and many of the popular outdoor adventure sites... Uber cost varied from 2-6 dollars depending on where we were going and what time, but great location if you don’t have a car and are relying on outside transportation...

Sitting in a garden of beautiful native flowers and plants, this hotel was amazing. We had a superior room with 2 double beds (were too late to get a king size bed) and woke up each morning to a gorgeous view of the Arenal Volcano, or at least the part the clouds allowed us to see... The thermal hot springs jacuzzi in our private backyard was a great retreat after a day of hiking... This site had other hot spring pools we did not use, but were enjoyed by many other hotel visitors... The restaurant provided a free breakfast each morning and it was very good... My husband and I ate dinner there two nights... I would definitely stay here again and would refer my friends here, also...

...We had a view of Arenal outside our back patio that just was phenomenal... Breakfast was excellent and the restaurant for dinner was also fabulous... Absolutely loved the beautiful landscaping and abundant birds on the property!... Beds were comfortable but the room was old looking... One tip- the hotel could add a clothesline on the back patios to dry clothes... Overall wonderful stay for our family with three young boys!...

...From check in to food and beverage service, Volcano Lodge excells at it all. The grounds are immaculate and the hot springs are perfect after a long day of trekking... We're just regular folks who felt a very personalized stay at Volcano...

...A wonderful hotel set on an excellent property. Amenities include a thermal pool area, a jacuzzi pool area and a standard swimming pool area; I call them areas because they are not just a stand alone pool but each consists of several connecting smaller pools... There is a swim up bar in the jacuzzi area (which we felt strange)...

We stayed at this hotel for 6 nights in December, in a Superior Thermal Room, with our toddler... This is what you want on vacation, to come out of your transportation, walk down a nice path to your room surrounded by tropical plants, and being able to see the Arenal Volcano... The property never felt crowded... With two swimming pools, more hot springs than I could count, there were many opportunities to find those private moments to relax... There was also a really nice playground and equipment for our toddler... Room: The Superior Thermal Room with the private hot spring, was like a dream... I want a private hot spring in my backyard... It was the cap to each day to sit in the hot spring and look at the stars... Do yourself a favour and pay the extra to have this, I don't regret it... The room overall, was large, and worked well for our time there... I liked that there were able to fill my refillable coffee mug each morning, although I didn't like that I had to flag down a waiter every time I needed more coffee... Location: It was a 7 minute drive from town, and on the road that goes the the national park, which made it easy for day trips... It is helpful to have access to a vehicle if not travelling with a tour... In summary, I would absolutely, recommend this place to others and would stay here again...

Staff super friendly and really helpful. Our flight was delayed and they kept our room, plus stayed in contact with lovely messages during the 24 hour delay!... Loved the outdoor gym, the running route round the resort and also the hot springs... Breakfast is included and we spent about $50 per person, per day for lunch, dinner and drinks... The main courses are huge so you could easy share!... The hotel also offers a transfer service to San Jose!...

...Large clean rooms Bathrooms could look better but are very clean and spacious Hot Springs are just excellent, they have 3 levels hot, mild and room temperature along with a beautiful sauna in natural surroundings The food including the breakfast, lunch and dinner were just simply amazing. It’s was so much better than even the 4 star resort that we stayed at before... Fresh, attention to detail, excellent staff and service, very attentive The reception area with the bar is also very inviting and relaxing... So glad we stayed here for 3 nights in Arenal...

...The hotel has great thermal hot springs and a lot of different areas to explore or relax in, so it never felt overcrowded (admittedly it was rainy season too)... But because the hotel had enough areas to explore and because the restaurant was so amazing, we didn't mind it...

...Facilities were spotless, breathtaking view of the volcano, wonderful staff and the Thermal springs are purposely set up so you can find a little spot of your own!... they have so many things to keep you occupied if it happens to rain... It’s also beautifully landscaped, you could spend hours walking around and looking at all the tropical flora and fauna!...

My husband I stayed for 3 nights in a superior thermal room and had a great experience. The room was nice and clean, and the view of Arenal Volcano right from our room was amazing... The grounds are lush and makes you feel part of nature... There were a lot of birds around and the views were great... I loved walking around the area... The breakfasts had variety and the fresh juice was delicious... The amenities were nice and relaxing and the staff were all very friendly and helpful... I felt like the location was a good “in between” spot between La Fortuna and some of the activities further towards the volcano, which made driving and tour transportation easy... Nearby Soda La Palma was wonderful for lunch...

...The staff was hands on to everything by the questions and what I needed... The horse back riding they booked for us was amazing and a nice price as well... Overall the atmosphere of the entire resorts ambiance was marvelous, from the birds and plants making it feel like a jungle to the view and the food at their restaurant was delightful...

We were able to spend 3 nights last week at the Volcano Lodge. The property is absolutely stunning with the foliage, Arenal Volcano views, and thermal pools... The staff are all extremely helpful and friendly... Robert in the main restaurant took fantastic care of us... Luis at the front desk was also exceptional... The pools are outstanding along with the never ending flowers, plants, and gardens... The rooms were in decent shape and the bed was comfortable...