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Hotel Montana de Fuego Resort & Spa

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Hotel Montana de Fuego Resort & Spa
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1,082 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Montana de Fuego Resort & Spa
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Showing 517: English reviews
DC
Reviewed March 31, 2012

My room did not have Internet as promised, no volcano view as promissed and no terrace as promissed. Otherwise a decent place to stay))).

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Helpful?
Thank VictorZh
LUANVIVA, Gerente at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, Thank you for take your time and give us your opinion It is with regret to note of your dissatisfaction particulary on the hotel facilities and services. I appreciate receiving comments from our valued guests, it will definitely help us in improving our services and facilities. Best Regards, Luis Andres Villegas Operations Manager

Roseville, California
Reviewed March 27, 2012

We stayed at resort as part of a tour group Our bungalows were closest to the road, and obviously, the oldest bungalows. Some had leaky roofs, maintenance on these bungalows was poor: shower doors coming off track, rubber seals around the shower doors, loose and falling off. Windows would not open, leaving us to have to use AC in a...

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Helpful?
Thank DollyG31
LUANVIVA, Gerente at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest Thank you for your comments about our property, we will ensure to share the same with our associates. As it is feedback from our valued guests that enables us to improve our services, we thank you for posting your review following your stay at Montaña de Fuego Hotel & Spa. We truly regret to know of your disappointment...

London
Reviewed March 22, 2012

Stayed here for 2 nights. The check-in was quick and simple. We were shown to our room by the Porter who gave us a very informative intro to the room. Never had so much info when being shown to a room before! The cabin was fantastic. There was a Jacuzzi bath and rocking chairs. Complementary bath robes. The bed was...

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Helpful?
Thank LOLOAQICI82QB4IP
LUANVIVA, Gerente at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, Thank you for your review on Tripadvisor.com. Additional, we are very happy to receive your positive comments about our hotel, we have also noted your comments about our other facilities, for which I would like to thank you for bringing to my attention. We are looking forward to welcome you back soon, Kind Regards, Luis Andres Villegas Operations...

Phoenix, Arizona
Reviewed March 22, 2012

The rooms at this property are 3 star average, but well maintained and clean. The grounds are very well maintained and beautiful. The pool is nice and offers a swim up bar. The best food at the restaurant on property is at breakfast and is complimentary. Lunch is served at the pool and dinner at the restaurant and is expensively...

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Helpful?
Thank McPat7272
LUANVIVA, Gerente at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, It is always a pleasure to read our guests reviews.We will make sure to let our food and beverage department know your comments in order to improve the service. I hope to see you back soon at Montaña de Fuego Resort & Spa and verify the upgrades that we made. We hope to welcome you back in the...

Kitchener, Canada
Reviewed March 15, 2012

We had a great time at Montana de Fuego. The staff was wonderful - friendly and helpful. The grounds were well maintained. We had our own private bungalo, which was fantastic. It offered a scenic view of the volcano and we had our own private balcony overlooking a miniature man-made lake. This is a great spot if you like a...

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Helpful?
Thank BradWen
LUANVIVA, Gerente at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest Thank you very much for sharing your kind review on Tripadvisor. We look forward to welcoming you back. Kind Regards, Luis Andres Villages Operations Manager

Ocean City, Maryland
Reviewed March 13, 2012

We stayed here for the first 3 nights our our Costa Rica trip. After flying in San Jose we made the drive up the mountain in the dark. It would a difficult drive and we missed a lot of the scenery on the way up. Once we got to the hotel, we checked in and went to our individual bungalow...

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Helpful?
Thank marylandusacpl
LUANVIVA, Gerente at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest Thankk you for taking the time to share your opinion Is very pleasing to learn that you found our hotel to your liking and to read that you enjoyed our staff and roomsan specially the restaurant services. Thank you for recommending our hotel and many thanks for posting your experience here on Trip Advisor. Sincerly Luis Andres Villegas...

Chicago, Illinois
Reviewed March 2, 2012

We stayed at this hotel for 2 nights and it was amazing! The room was very quaint and romantic, we had a lovely view of the volcano. The pool was pretty much empty and the drinks at the bar by the pool, when we could even get one(was usually no one there) were pricey. The breakfast was very nice, included...

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Helpful?
Thank marinachka1222
LUANVIVA, Gerente at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest Thank you for your kind comments about our property, We are glad you enjoyed your stay at Montaña de Fuego Resort & Spa. We will make sure to improve all the remarks that you mentioned we are always grateful for honest comments that we can learn and improve from. Best Regards Luis Andres Villegas Operation Manager

Bath, UK
Reviewed February 23, 2012

We stayed here for one night as part of a VJV Central America's Garden of Eden tour. The location was lovely with great views over the volcano, although it was covered in cloud during our stay. Our room was in a block at the top of the site overlooking the lake. The room was extremely large with a large shower...

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Helpful?
Thank JH1_9
LUANVIVA, Gerente at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, Thank you for your comprehensive review on Tripadvisor.com. We really appreciate your report. Additional, we are very happy to receive your positive comments about our hotel, we have also noted your comments about the noise, for which I would like to thank you for bringing to my attention. We are looking forward to welcome you back soon, Kind...

New York City, New York
Reviewed February 22, 2012

Although this place doesn't look like much from the outside, it's cabina's are beautiful. Each rooom was almost like it's own little apartment, which was nice since you didn't have to listen to your neighbors through the walls. The service was great! We lost power one night that we were there, and there were happy to provide candles and calm...

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Helpful?
Thank Cora C
LUANVIVA, Gerente at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest, Thank you very much for sharing your kind review. I am happy that we have met your expectations during your visit and would love to welcome you back. Best Regards, Luis Andres Villegas Operations Manager

California, United States
Reviewed February 20, 2012

NO NO NO - this place is not where you want to stay. The hotel is next to the highway and is very rundown. Our room was horrible, moldy walls, dirty "jacuzzi tub", and wreaked of smoke 9we booked a non-smoking room). And the "lake" was a mosquito infested dirty green pond. We had no hot water when we arrived,...

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4Thank Kimberly B
LUANVIVA, Gerente at Hotel Montana de Fuego Resort & Spa, responded to this review

Dear Guest Thank you for taking the time to share your opinion with us We understand your dissatisfaction particulary on the hotel facilities and services. Montaña de fuego Resort & Spa will use your comment as a feedback and improve its services , meet our guests expectations is the mos important for us so you can be sure that we...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
ALL THE SPLENDOR AND ADVENTURE OF LA FORTUNA JUST IN ONE PLACE!Welcome to an experience full of adventure and nature in Costa Rica...Just by the foot of the Arenal Volcano stands Montana de Fuego Hotel & Spa, a hotel inspired by its great natural environment, surrounded by 35 hectares of tropical forest on our private reserve.In balance with nature develop a site of rest and fun that makes you feel in a new world.With our All-Inclusive Package in La Fortuna, you can enjoy aholiday full of sustainable adventure and cultural experience.Montana de Fuego Resort & Spa has received the Fordor's Choice Award for several consecutive years, distinguished by Fodor's Travel as the best of hotels in the region of La Fortuna de San Carlos.PURE ADVENTURE IN OUR GO ADVENTURE PARK. Experience the best and exclusive eco adventure tours, feel the extreme nature of tropical forests and the powerful energy of the Arenal Volcano! A BREATH FOR TOUR SOUL... ... more   less 

Additional Information about Hotel Montana de Fuego Resort & Spa

Address: 142, Costa Rica | 8 km west from La Fortuna downtown. On the way to the National Park., La Fortuna de San Carlos, Arenal Volcano National Park 824417, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $94 - $164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Montana de Fuego Resort & Spa 3*
Number of rooms: 66
Reservation Options:
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Also Known As:
Montana De Fuego Hotel And Spa
Montana De Fuego Hotel La Fortuna De San Carlos
Montana De Fuego Resort
Hotel Montana De Fuego Resort & Spa Costa Rica/Arenal Volcano National Park
Hotel Style:
#4 Top resorts Hotel in La Fortuna de San Carlos
#13 Spa Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travelers have asked, with answers from Hotel Montana de Fuego Resort & Spa staff and other travelers.
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Questions? Get answers from Hotel Montana de Fuego Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“choose the superior bungalow or the grand de luxe”
  • beautiful view to wake up in the morning!!!!
minaantonio, 3 weeks ago | Read review
“All rooms have a view of the Arenal Volcano. Choose a superior bungalow.”
pksarker, Mar 19, 2017 | Read review
“My only recommendation would be a safe in the room, although I honestly did not in any way feel uncomfortable with leaving my valuables and passport in my suitcase. Wi-fi in the rooms would have been nice, but it was available in the lobby and restaurant. ”
archiegirls, Mar 18, 2017 | Read review
“Maybe spend a little more to get a better room.”
mrsmarmalade, Feb 24, 2017 | Read review
“Any room works. It is an open resort so you get to walk around and see the volcano from anywhere.”
D1983KPseans, Jan 18, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question