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Arenal Paraiso Hotel Resort & Spa

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Arenal Paraiso Hotel Resort & Spa
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1,015 Reviews from our TripAdvisor Community

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Showing 654: English reviews
Titusville, FLorida
Level Contributor
73 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We were with Gate 1 Travel and were given the worst rooms-the farthest from the pool, spa and restaurant. When we arrived the staff had a "I don't care that you are here and I certainly don't care if you enjoy your stay". The only nice employee was Jonathan the shuttle bus driver. We were driven to our room by... More 

Helpful?
Thank LKelleyFL
Willemstad, Curacao
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

This was my second time at this hotel because we really enjoyed it 2 years ago. It has beautiful grounds and the hot springs are great. Only this time our experience was not as good. First of all our room was in serious need of updating. There was a funky smell coming from the bathroom and the door didn't fully... More 

Helpful?
Thank Marly O
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Marly We are sorry there was a problem with the room assigned, but are glad the newly assigned room and upgrade helped correct this problem. The satisfaction of our clients is very important to us and all your comments and observations are tended daily to help us improve and offer a better service. We have taken note of your... More 

Portsmouth, United Kingdom
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

There are countless hotels with hot springs in the area, but when we booked this one was significantly cheaper than most of the others. Considering this, I think the hotel offers great value for money. Although the hot spring were not as deluxe as others (yes we visited another), they were nice and we enjoyed relaxing in them. Most of... More 

Helpful?
Thank Ilovegizmo
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Shannan We are happy to see you had a wonderful stay and that all our services and facilities were of your liking. At our restaurant, not only do we have breakfast, which is included in our rates, our lunch and dinner menus offer a wide selection of dishes for all our guests to choose from and if there is... More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This a great looking place with private cabins. It has a great atmosphere and it's fairly easy to navigate the grounds. The wi-fi was great. The rooms were a bit dated. The bathroom shower door barely worked. My biggest problem with this place was the amount of chemicals they must use to clean the rooms killed my allergies. Multiple people... More 

Helpful?
Thank mdorio
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest Thank you for reviewing us here on TripAdvisor and sharing details of your stay. At our property we take care of the environment, therefore all chemicals used in the cleaning processes and while tending our grounds are ecofriendly and present no harm or cause allergies, nonetheless we will be checking with our suppliers again. We are glad you... More 

London, United Kingdom
Level Contributor
60 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

The hotel is in a lovely setting with views on to the volcano on a clear day. There are great pools with access to the springs in the pool area and a bar. The resort houses are of a good size. What did not work, meals from the resort are not great compared to eating out, breakfast is poor. Our... More 

Helpful?
Thank ejbennet
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest Thank you for sharing details of your stay with all of us. What our clients’ think and how their stays are, is very important to us. We work on every suggestion to offer a better service for you and future guests. Our rooms offer the best in location, views and services. So you can have a relaxing night... More 

Malmesbury, United Kingdom
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago via mobile

Booked standard room. Room clean, but needed a complete overhaul to the bathroom (tiles cracked, outdated and altogether dreadful. Gardens were immaculate, but it was a pity the same didn't apply to the accommodation. Food was boring and too much salt added before getting to table. Menu and breakfast could do with an update. Also didn't like having to wear... More 

Helpful?
Thank Lydia G
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest We are sorry your stay wasn’t as expected, all comments and suggestions from our clients are very important to us, we work on them to offer a better service every day. We have been working on remodeling some of our rooms and updating all that is necessary to offer a fresh and more modern environment for our guests.... More 

Travelers are raving about these La Fortuna de San Carlos hotels

Orange Park, Florida
Level Contributor
659 reviews
96 hotel reviews
common_n_hotel_reviews_1bd8 261 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Very nice hotel in La Fortuna area with lush gardens and amazing views of the volcano. The lobby is rustically simple with high ceilings and glass. The rooms are nice size rustic bungalows with high wooden ceilings, a nice size bathroom/shower, and a safe in the room. The views from the cabins are absolutely spectacular with a little porch and... More 

Helpful?
Thank ukienomad
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear guest Thank you for sharing details of your stay with all of us. We are happy to see that you had a good stay and that enjoyed of our services and facilities On site we have up to 13 hot springs, with waters from the volcano, this are full of minerals and we are sure will be a relaxing... More 

Cardiff, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Lovely rooms/cabins all with a great view of the volcano (assuming that the cloud is not obscuring the view of course!!). Rooms are very modern with safe tv fridge and coffee maker. Nice bathroom - plenty of room. Nice sized standard swimming pool and hot geothermal pools (allegedly with lots of minerals and an interesting cloudy colour). Good swim-to bar... More 

Helpful?
Thank Mark T
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Mark Thank you for selecting us during your visit to La Fortuna, we are glad to see that everything went well during your stay and that our services and facilities helped make this happen. On site we have up to 13 hot springs, with waters from the volcano, this are full of minerals and we are sure will be... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed here for three nights this week on the first leg of our trip to Costa Rica. The location was perfect as we had a rental car and thus were right in the middle of several local attractions and activities Breakfast was included and was first-rate with a large selection of hot items on the buffet. A great way... More 

Helpful?
Thank Scott M
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Scott Thank you for rating us here on TripAdvisor, one of the most important sites for travelers in the world. We are happy to see that you had a great stay and that our services and facilities were ideal during your stay. At our hotel you will always find something to do, from our guided tours to just sitting... More 

Edison, New Jersey
Level Contributor
48 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at the resort because my daughter was playing soccer here. Our room was very nice and clean. We had a small issue with the toilet that was fixed immediately. The grounds are beautiful with many hot spring pools, a regular pool and a wet bar. The pool area provides towels and complementary lockers. Service is wonderful at the... More 

Helpful?
Thank LynnCruiser
Humberto A, eCommerce Manager at Arenal Paraiso Hotel Resort & Spa, responded to this review

Dear Lynn Thank you for selecting us during your visit to La Fortuna, we are glad everything was good during your stay and that our facilities and services were up to your expectations. At our hotel, our clients will be able to enjoy of beautiful grounds, filled with activities for all family members, we have up to 13 hot springs,... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Spa
  • Free Internet
  • Room Service
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Enjoy of cozy & comfortable rooms surrounded by tropical gardens, with the best view of Arenal Volcano. Discover the wellness of our hot springs and our Mayin Spa. Taste the Costa Rica flavor, international cuisine and the best steak house in the area. Feel the adrenaline on our Canopy Tour, and take the best shots of Arenal volcano on our horseback riding. ... more   less 

Additional Information about Arenal Paraiso Hotel Resort & Spa

Address: 7 kms from La Fortuna downtown, La Fortuna de San Carlos, Arenal Volcano National Park 84-4417, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $89 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Arenal Paraiso Hotel Resort & Spa 3.5*
Number of rooms: 118
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Also Known As:
Arenal Paraiso Hotel Resort And Spa
Arenal Paraiso Hotel La Fortuna De San Carlos
Hotel Arenal Paraiso
Arenal Paraiso Hotel Resort & Spa Costa Rica/Arenal Volcano National Park
Hotel Style:
#15 Spa Hotel in La Fortuna de San Carlos
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