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Tabacon Grand Spa Thermal Resort

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Tabacon Grand Spa Thermal Resort
Tabacon Grand Spa Thermal Resort
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2,827 Reviews from our TripAdvisor Community

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Showing 2,355: English reviews
San Carlos, California
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 29, 2013

My husband and I stayed for three nights at Tabacon. We arrived early in the day from San Jose and had to wait several hours for our room to be cleaned. We spent the time having lunch in the Cafe and walking around the beautiful grounds taking photos. Our room was spacious and had a nice view of the Arenal... More 

Helpful?
Thank Anne33011
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Anne33011 Thank you so much for your appraisal, it is very rewarding to be informed about the pleasant experience you enjoyed during your stay with us. Tabacón is meant to be an experience to be cherished and remembered, that is why we focus our efforts to exceed all customers expectations. The completely natural setting of our property let our... More 

Livingston, New Jersey
Level Contributor
220 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed March 28, 2013

We stayed at Tabacon for three nights with our two teenage boys. The resort is very beautiful,lush and tropical. When we first arrived, it was early and our room was not yet ready so we had a most delicious meal in the cafe in the lobby and went to the Hot Springs until our room was ready. We had two... More 

Helpful?
1 Thank AmyC723
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Amy C We appreciate your time for sharing with us your comments. Our aim is always to improve and provide our guests a high quality service, we are glad you and your family enjoyed every detail of our property. Our Honeymoons Suites have a unique design with incredible forest and volcano view. Los Tucanes Restaurant is our option for... More 

New York City, New York
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed March 27, 2013

Don't get me wrong: this is a very good hotel in an excellent location within walking distance of a beautiful hot spring and spa. The views are beautiful and staff are good. But the rooms are just ok, and the restaurant is quite over priced. It feels like the hotel is resting on its previous awards.

Helpful?
1 Thank Paul L
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Paul T We appreciate your comments and we are definitively working on them. We are happy that you decided to stay with us and you had the opportunity to enjoy the beautiful surroundings and our unique natural thermal springs that emerges from the Arenal Volcano. Tabacon is a completely natural setting that turns our guest experience to the most... More 

Brooklyn, New York
Level Contributor
3 reviews
5 of 5 stars Reviewed March 26, 2013

A friend and I recently visited Costa Rica for the first time, and we were so thrilled with our stay at Tabacon. The staff was so friendly and helpful, there were so many wonderful things to do and see there on the grounds, and I would definitely recommend Tabacon to anyone visiting the Arenal area of Costa Rica. We enjoyed... More 

Helpful?
Thank Etoillenyc
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Etoillenyc Thank you for your review, we were pleased that you and your friend have decided to stay with us and live Tabacon’s experience, our rooms are the perfect complement for relaxation after the hot springs. We are glad you had the opportunity to visit The Grand Spa and enjoy the aromatherapy massage where our therapist use different essential... More 

Corolla, North Carolina
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 25, 2013

We stayed here for 3 days and spent the in the hot springs and the spa. Lodging was superior, with a great view of the volcano. Food in the bar, and all the restaurants was first class. Breakfast buffet way too much.. Coffee in the lobby in the morning was some of the best we had while visiting Costa Rica.... More 

Helpful?
Thank Trailer Guy B
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Trailer Guy B We appreciate your comments, we are glad to read that you had a wonderful experience at Tabacón. Our aim is to help our guest to make their the vacations the most memorable ones with the most quality service and details as the rooms, the food options and the hot springs. We look forward for your next... More 

Mooloolaba, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed March 24, 2013

This hotel is out of the way but it is gorgeous. The spa and springs were amazing. Extremely relaxing, just perfect after a day of hiking. the restaurant on site served delicious food although a little pricey for Costa Rica!

Helpful?
Thank Nicb0304
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Nicb0304 Thank you very much for your valuable feedback, we are pleased to hear that you had a great visit. Every day we work to provide a high quality service to our guests. Enjoying the scenic beauty of the area is part of the Tabacon experience, after a day of hiking the best way to relax is experience the... More 

Charleston, South Carolina, United States
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed March 24, 2013

My son and I spent three nights here to start our father son trip to Costa Rica. While I might agree with some other reviewers that the hotel itself isn't a five star hotel, but the whole experience is. As you you have unlimited access to the hot springs and a free shuttle bus back and forth (we were typically... More 

Helpful?
Thank Ted S
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Ted S Thank you for sharing your feedback with us and for choosing Tabacon as one of the locations for your father and son trip to Costa Rica.. We are glad to know you had a great time at Tabacon, relaxing at the hot springs in a natural ambience is the perfect location to pamper yourself, enjoy with your... More 

New Hampshire
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed March 20, 2013

We stayed at Tabacon for 4 days in March of 2013. Our hotel room was very nice and the staff were completely attentive to every need. The Springs, however, were the main attraction for my husband and I. They are just magical. The landscaping is breathtakingly beautiful, and the springs themselves are so relaxing. If you are a couple without... More 

Helpful?
4 Thank MrsG53
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear MrsG53 Thank you so much for your appraisal, it is very rewarding to be informed about the pleasant experience you enjoyed during your stay with us. Tabacon is meant to be an experience to be cherished and remembered, that is why we focus our efforts to exceed all customers expectations. All our hotel guest have free access to our... More 

Naples, Florida, United States
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed March 20, 2013

I am in agreement with several other reviews. This hotel is over rated. We arrived 15 minutes early for a 4 pm check in and was told the room wasn't ready. A ploy to get you to the bar for $6 beers and $8 drinks. When we did check in we were told the Honeymoon Suite was $629 per night... More 

Helpful?
2 Thank George Z
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear George Z Thank you for taking the time to share your feedback and tell us why our service failed to meet your expectations. We want to express our deepest apologies for the inconveniences you experienced during your stay. Please notice our check in time is at 4:00pm and our check out is at 12:00 noon. If the room is... More 

Manhasset, New York
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 14, 2013

We had heard wonderful things about the Tabacon Grand Spa Thermal Resort and booked a four night stay there last August. The rooms were damp and smelled of mildew. The hotel needs a complete overhaul and rooms haven't been updated in a while. The springs were nice, but because they bus in tour groups, they were packed. I felt like... More 

Helpful?
1 Thank Lovetotravelmhsny
TabaconGuestService, Gerente at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Lovetotravelmhsny Thank you for taking the time to share your feedback and tell us why our service failed to meet your expectations. We have addressed your concerns to management immediately. I sincerely apologize for any inconvenience you had during your stay. We would really appreciate if you contact us back to customerservice@tabacon.com, and let us know your room number,... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Center with Internet Access
  • Babysitting
Official Description (provided by the hotel)
Nestled in the heart of the tropical rainforest at the base of the majestic Arenal Volcano in the northern Region of Costa Rica. This five-star carbon neutral resort offers a unique blend of nature, adventure and relaxation. A member of The Leading Hotels of the World, Tabacon provides luxurious accommodations, services and amenities in a picture-perfect natural setting. The resort's unique healing thermal mineral spring river emerge from the volcanic earth, cascading to form waterfalls, streams, tranquil pools and ponds. Explore Shangri-La Gardens an hotel guests and adults-only hideaway, delight your senses with world- class cuisine inspired by local fares or surprise that special person with a gala dinner in the middle of the rainforest. Inside the gardens is the resort's Grand Spa, member of The Leading Spas of the World which combines a beautiful location with a singular spa experience, where treatments are rendered in open air bungalows all of them with private jacuzzi. ... more   less 

Additional Information about Tabacon Grand Spa Thermal Resort

Address: 13 Km Northwest la Fortuna de San Carlos | Arenal, Alajuela, Costa Rica, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $289 - $563 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Tabacon Grand Spa Thermal Resort 4.5*
Number of rooms: 102
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Also Known As:
Tabacon Grand Spa Thermal Hotel La Fortuna De San Carlos
Tabacon Grand Hotel Thermal
Tabacon Grand Resort Thermal
Tabacon Resort
Tabacon Hot Springs
Tabacon Grand Spa Thermal Resort Costa Rica/Arenal Volcano National Park
Hotel Style:
#2 Top resorts Hotel in La Fortuna de San Carlos
#2 Business Hotel in La Fortuna de San Carlos
#4 Luxury Hotel in La Fortuna de San Carlos
#4 Green Hotel in La Fortuna de San Carlos
#6 Spa Hotel in La Fortuna de San Carlos
#9 Romantic Hotel in La Fortuna de San Carlos
#13 Family Hotel in La Fortuna de San Carlos
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