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Tabacon Thermal Resort & Spa

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Tabacon Thermal Resort & Spa
Tabacon Thermal Resort & Spa
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3,234 Reviews from our TripAdvisor Community

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Showing 2,619: English reviews
Reviewed May 13, 2014 via mobile

Everything is great except there is nothing to eat! No complimentary breakfast... No reasonably priced restaurants on the premises. Our first night here, my boyfriend and i accidentally purchased the $40-all-you-can-eat buffet dinner (that doesn't include drinks...) by the hot springs area-- it was awful! Ever since, we have been eating in town in La Fortuna at more reasonably priced,...

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Helpful?
Thank Lindsay908
TabaconGuestService, Gerente at Tabacon Thermal Resort & Spa, responded to this review

Hello Lindsay908 Thank you for your review, we are pleased that you decided to stay with us and enjoy our thermal experience, having the opportunity to relax in the natural hot spring river at the base of Arenal Volcano. In regards to cuisine, we offer different options: buffet, a la carte, and special snacks menus so you can choose between...

Mississauga, Canada
Reviewed May 13, 2014

Went here for my honeymoon. Couldn't ask for a more perfect place. The hot springs are amazing, the staff is so nice and helpful. Everyone smiles at you and greets you. The views and the environment are seriously unreal. We open the back door of our room and the volcano is right there. And the ROOM. Just wow. It hurt...

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Helpful?
1Thank Ahmed R
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this review

Hello Ahmed R Thank you so much for your comments! First of all, congratulations for your wedding. It was an honor to receive you as our guest during your Costa Rican honeymoon. We are glad to know you enjoyed our amazing thermal spring resort, a completely natural setting where our guests are able to explore more than 20 different pools,...

Managua, Nicaragua
Reviewed May 13, 2014

The best part of the hotel is the excellent service ......upon arriving we had a problem with the shower and drainage in the bathtub...it was solved within the hour......the next day during BKFST we were told that because of the that problem we would be moved to another room .....a suite . The food all over is good , specially...

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Helpful?
1Thank luladeNic
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this review

Dear luladeNic Thank you for taking the time to tell us about your stay at Tabacon. We are glad to know you enjoyed a great time at the hot springs as well as the accommodations and our service. Our hotel guest receive complimentary access to the hot springs during their stay, this is as you mentioned a saving of $...

Reviewed May 12, 2014

We were greeted with a lovely cool fruit cocktail and friendly lovely staff. I could barely get my girlfriend out if the water after 3 hours! The landscaping blends perfectly with the pools. Don't miss the adult only area with the peaceful Zen garden perfect for snuggling. The location is close to all the fun activities.

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Helpful?
1Thank Traci K
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this review

Dear Traci K Thank you for taking the time to share your experience with us, we are glad to know that you had the opportunity to travel to Costa Rica and visited Tabacon as your resort option in Arenal. On a daily basis we improve and renew our services to create a memorable experience to our valued guests, we take...

Tomball, Texas
Reviewed May 11, 2014

I was so excited to stay at Tabacon and experience the hot springs after seeing the property profiled on The Travel Channel a couple of years ago. The property is beautiful and the springs are amazing. We had a view of the volcano from our room and were fortunate that the cloud cover lifted so we could see it. We...

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Helpful?
3Thank kwhy
TabaconGuestService, Manager at Tabacon Thermal Resort & Spa, responded to this review

Dear kwhy We really appreciate your comments. We are glad you enjoyed our completely natural setting with the magic and relaxation of the rainforest and the hot springs at the base of the majestic Arenal Volcano. Los Tucanes Restaurant is our fine-dining option where our guests are able to enjoy exquisite dishes prepared with the best culinary techniques, combining both...

Colorado Springs, Colorado
Reviewed May 10, 2014

Tabacon is fabulous! We did not stay at the hotel due to cost, but bought a day pass to the spa and pools. The massage outside in the rainforest under the thatched roof pavilion in a pouring rain was over the top! The pools are very romantic especially when lit at night.

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Helpful?
1Thank Eric M
TabaconGuestService, Gerente at Tabacon Thermal Resort & Spa, responded to this review

Hello Eric M We appreciate your comments. We are glad to know you took advantage of our Day Pass Options, to enjoy an unforgettable day at the base of Arenal Volcano in the heart of the rainforest. Our special deals include entrance to the thermal springs resort and depend on the package you add a delicious lunch or dinner or...

Lafayette, Louisiana
Reviewed May 10, 2014

My husband and i stay here for a week for our honeymoon. We had the most amazing time and would recommend it to anyone! Everything is perfect: the staff is bilingual and very polite, the food is delicious, the grounds are beautifully landscaped and cleaned. We didn't book any tours/excursions until we checked in. They have a concierge desk specifically...

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Helpful?
Thank Samantha F
TabaconGuestService, Gerente at Tabacon Thermal Resort & Spa, responded to this review

Dear Samantha F Congratulations on your wedding and thank you for choosing Tabacon as part of your honeymoon, it was an honor to be part of this memorable and unforgettable occasion in your life. At Tabacon we strive to always provide unforgettable service, that's why it is a pleasure to know you enjoyed a memorable experience during your stay with...

Rotterdam, The Netherlands
Reviewed May 8, 2014

Beautyfull place, but a bit expensive. If I compare it to other places we have been to when in Costa Rica, it wasn't worth the price. Room was nice, but nothing really special. They ask money for everything, nothing is included. I stayed at a lot cheaper places, where the rooms were as nice as here, but breakfast etc was...

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Helpful?
Thank A d
TabaconGuestService, Gerente at Tabacon Thermal Resort & Spa, responded to this review

Dear A d Thank you for taking the time and share your feedback with us, we really appreciate it. We are glad to know you enjoyed our fitness center and our unique hot springs resort, a completely natural setting where our guests are able to explore more than 20 different pools, ponds and waterfalls all of them with thermal water...

Downingtown, Pennsylvania
Reviewed May 8, 2014

When we first arrived I was not impressed. Our original room was 428 but it had a really strong odor from the cleaning chemicals and the view was of the back of another building. We could barely see the volcano. We were upgraded to a suite (300) and we ended up having a much better view of the volcano and...

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Helpful?
1Thank Melinda W
TabaconGuestService, Gerente at Tabacon Thermal Resort & Spa, responded to this review

Dear Melinda W Thank you for sharing your comments with us. We are glad to know you enjoyed our award winning thermal resort as well as the room upgrade, as you could notice we do our best to offer a pleasant experience to our guest. Tabacon sits over 872 acre of lush rainforest and all our thermal springs emerge from...

Pasadena, California
Reviewed May 7, 2014

We spent 5 days of our honeymoon at Tabacon Resort and we were very disappointed. For the price and what you get it is NOT a good deal. Nor is it by any standard a five star resort. Pros - Honestly there wasn't anything we loved about this hotel. It was nice of them to send us complimentary champagne and...

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Helpful?
1Thank amyb127
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Nestled in the heart of the tropical rainforest at the base of the majestic Arenal Volcano in the northern Region of Costa Rica. This five-star carbon neutral resort offers a unique blend of nature, adventure and relaxation. A member of The Leading Hotels of the World, Tabacon provides luxurious accommodations, services and amenities in a picture-perfect natural setting. The resort's unique healing thermal mineral spring river emerge from the volcanic earth, cascading to form waterfalls, streams, tranquil pools and ponds. Explore Shangri-La Gardens an hotel guests and adults-only hideaway, delight your senses with world- class cuisine inspired by local fares or surprise that special person with a gala dinner in the middle of the rainforest. Inside the gardens is the resort's Grand Spa, member of The Leading Spas of the World which combines a beautiful location with a singular spa experience, where treatments are rendered in open air bungalows all of them with private jacuzzi. ... more   less 

Additional Information about Tabacon Thermal Resort & Spa

Address: 13 Km Northwest, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $323 - $538 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Tabacon Thermal Resort & Spa 4.5*
Number of rooms: 103
Reservation Options:
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Also Known As:
Tabacon Grand Spa Thermal Hotel La Fortuna De San Carlos
Tabacon Grand Hotel Thermal
Tabacon Grand Resort Thermal
Tabacon Resort
Tabacon Hot Springs
Tabacon Thermal Resort & Spa Costa Rica/Arenal Volcano National Park
Hotel Style:
#2 Business Hotel in La Fortuna de San Carlos
#2 Top resorts Hotel in La Fortuna de San Carlos
#4 Luxury Hotel in La Fortuna de San Carlos
#4 Green Hotel in La Fortuna de San Carlos
#6 Spa Hotel in La Fortuna de San Carlos
#9 Romantic Hotel in La Fortuna de San Carlos
#13 Family Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travelers have asked, with answers from Tabacon Thermal Resort & Spa staff and other travelers.
67 questions
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Fort Lauderdale, Florida

Hello! My boyfriend and I are traveling to Tabacon in a few weeks! We are a couple in our late twenty's/early thirty's and this will be our first big trip together out of the country... I've tried to do a lot of research but I still have a few questions! Please help and be specific if you can! :)

We booked a private van to the hotel from the airport - but what about once we're there? I've seen a few posts about $1-$2 taxi rides about 10 minutes away into the town of La Fortuna, but I've also seen some people say it cost them $20 to get to La Fortuna.

1. How much should we expect to pay for a taxi from Tabacon into the town of La Fortuna? (or other nearby areas with restaurants)

2. How did you book these quick taxi rides?

When I travel, I am the adventurous type - I love to experience the culture of the area. I am terrified of heights but am still open to zip lining, hiking, etc. I also want to see as many animals and creatures as possible, and I love to photograph! On the other hand, my boyfriend is not as adventurous and would love to experience the culture but in a more relaxed way.

3. What are the best adventurous excursions/tours that you've been on, and how do you book them?

4. What are the most beautiful & relaxing tours that you've been on, and how do you book them?

5. Has anyone been to Extremo Ziplining? I've heard it's the best.

I've read numerous posts about how the food at the Tabacon isn't worth the money... which is fine because I would rather experience the culture anyways.

6. Where have you traveled for food and beverages that you would recommend us to go - and how did you get there?

Lastly, we only have 5 days here and our first and last day are wasted, due to the amount of travel time. (So really only 3 days)

7. What are the top things you recommend for us to do here, besides the springs?

Thanks in advance!!

over a year ago

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Questions? Get answers from Tabacon Thermal Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“top floor room with the view to the vocanoe mountain”
 of 5 bubbles , 2 days ago | Read review
“Spring for the larger rooms with living area. The open space is luxurious and relaxing. Ground floor rooms have walk out gardens.”
 of 5 bubbles FloridaGiraffina, 6 days ago | Read review
“Honeymoon suite had great view but furthest on the property from the lobby.”
 of 5 bubbles megans277, 2 weeks ago | Read review
“Ask for the honeymoon or the Orchid suite if you can afford.”
 of 5 bubbles johntJ121LU, 2 weeks ago | Read review
“all the rooms are equiped with all you need and great big king-size beds and they are so comfortable.”
 of 5 bubbles noral420, 3 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question