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Tabacon Grand Spa Thermal Resort

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Tabacon Grand Spa Thermal Resort
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3,047 Reviews from our TripAdvisor Community

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Showing 2,482: English reviews
San Francisco, California
Reviewed February 3, 2014

I had such a great time with my husband celebrating my anniversary, the ambiance was outstanding, the staff was very hospitable. The food was absolutely delicious. From the moment I arrive I was amazed by the courteous staff and the cleanliness of the facilities, I will definitely be visiting again. Absolutely worth the money!

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Helpful?
2Thank Tricia S
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Tricia S We appreciate your comments! Our staff is always working to offer high quality service and pay attention to every detail to provide memorable experiences to our valuable guests, we are glad to know you enjoyed the resort facilities and our food options! We wish you a wonderful life together full of peace, happiness and relaxation and hope...

Deal, New Jersey
Reviewed February 3, 2014

I traveled during the mid season, and immediately upon arrival I wa soffered an upgrade to a luxury suite for a minimal fee. The room was beautiful! Private balcony view of the jungle. Huge bathroom. Beautiful 4 post bed. The grounds are very nice. The spas are incredible. At the end of every day's excursion, we went to the spas...

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1Thank Grod N
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Grod N We really appreciate your comments. We are glad to know you took advantage of our upgrade options to enjoy a luxurious suite that become the perfect complement for total relaxation during your vacation in Costa Rica. In regards to the hot springs area, it is a natural river that goes through the property by gravity. After an...

Boca Raton, Florida
Reviewed February 3, 2014

Tabacon was an absolutely amazing experience! The actual hotel was great! The staff were incredibly friendly and attentive, the property was very nice, theres a very nice gym right on the property.. but the best part of all.. Tabacons Springs!! These Springs compare to no other in the area. Absolutely INCREDIBLE!! This is what I came to Costa Rica for....

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Helpful?
2Thank Jenny L
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Jenny L Thank you for sharing your comments with us, we are glad you enjoyed our resort which in fact has been recognized as one of the best worldwide thanks to its exuberant gardens and our natural hot springs. Our aim is always to provide our guests a memorable and unforgettable experience. Tabacon is located on 872 acres of...

Cologne, Germany
Reviewed February 2, 2014

This property claims to be a 5 Star Hotel and part of Leading Hotels of the World - and both it is not in my view. The hotel standard is 4 stars at the best - with mediocre service, uninspiring public areas, tired bathrooms. The staff are not friendly and not inspired to provide service fit to a 5 star...

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4Thank sebastianluxe
TabaconGuestService, General Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Sehr geehrter Herr, es tut mir ehrlich leid dass Sie Ihren Aufenthalt nicht genießen haben. Meine Meinung nach, glaube ich, dass Ihre Kommentare ein bisschen hart waren. For the benefit of all our guests, allow me to continue in English. Kindly, look for a private message in your in box. I am terribly sorry to hear our service delivery did...

North Vancouver, Canada
Reviewed February 1, 2014

Our 4-hr drive was very worth it! As we arrived at the hotel we were greeted immediately with a champagne glass of cool fruit juice while we checked in. We went straightaway to the thermal springs and changed to our swimsuits. The waterfall with people sitting under it was a welcome sight but we decided to do a walkabout to...

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Helpful?
2Thank Margaret B
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear Margaret B Thank you for your review, we are extremely happy that you decided to visit Tabacon during your Costa Rican vacation. As you mentioned, our hotel guests are able to explore more than 20 different cascades and pools, all of them with thermal water that emerges from the volcano, providing a romantic and relaxing experience. We are glad...

Chicago, Illinois
Reviewed January 31, 2014

We came to this place during the last couple days of our honeymoon after visiting Drake Bay, and a little bit disappointed by how commercial this hotel is. There are so many cute boutique hotels in beautiful places that this place felt a little bit too touristy and commercial. The hot springs get too boring after a while. A day...

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3Thank nbk13
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear nbk13 Thank you for taking the time to tell us about your stay at Tabacon. First of all, congratulations for your wedding. It was an honor to receive you as our guest during your Costa Rican honeymoon. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Our thermal springs...

Kansas City
Reviewed January 29, 2014

My wife and I traveled here for one night. We had a bad experience at the springs but Javier at the front desk was quick to make sure we were satisfied and really went above and beyond to make sure our experience was top-notch. The service here is ridiculous. Any time you need to go anywhere you just call the...

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2Thank srk2fd
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear srk2fd We appreciate your comments! Our staff is always working to provide high quality service, we pay attention to every detail in order to offer a memorable experience to our valuable guests, we are glad to know that you enjoyed the hotel and resort facilities. We really appreciate that you mention the staff names that went above and beyond...

Boulder, Colorado
Reviewed January 27, 2014

Spent 4 nights there for the beginning of our honeymoon. The drive from San Jose wasn't bad (3.5 hours) and we arrived in the evening. The staff was fantastic and always accommodating. Our room was clean, comfortable, and details ALWAYS tended to. Had dinner the first night at the hotel which was very expensive and not that awesome (5 tiny...

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1Thank emandosk
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear emandosk Thank you for taking the time and share your experience with us, we really appreciate it. Our guests are able to discover a natural paradise of nature, adventure and relaxation. Our thermal resort offers more than 20 different cascades, pools and ponds all of them of natural thermal water with a high mineral content. The Grand Spa provides...

Macomb, Illinois
Reviewed January 26, 2014

this resort is exactly what you want. beautiful room and friendly staff. the hot springs are so revitalizing and beautiful. we spent 2 days in the springs. there is no beach close by but this is just as good

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Thank amberd0331
TabaconGuestService, Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Dear amberd0331 Thank you so much for your appraisal, it is very rewarding for us to be informed about the pleasant experience you had during your stay at Tabacon. Our unique thermal springs flows directly from the volcano to revitalize and relax our beloved guests, providing the opportunity to experience relaxation to its maximum level. We look forward to your...

Brooklyn, New York
Reviewed January 26, 2014

I am not normally someone who would want to write a negative review, but I must say I had a negative experience at the Tabacon Grand Spa Thermal Resort, especially when it came to the overpriced food. Because the Tabacon is situated in such a remote area, the only option for meals is at the resort. When we arrived we...

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Helpful?
3Thank Jack T
TabaconGuestService, General Manager at Tabacon Grand Spa Thermal Resort, responded to this review

Thank you for taking the time to write in. In a sense, we are privileged that your first review is with our Hotel. We are particularly grateful you enjoyed our Suites. They have been recently renovated and are some of the most luxurious Suites in the area. I am sorry you found the service substandard. All of us here at...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled in the heart of the tropical rainforest at the base of the majestic Arenal Volcano in the northern Region of Costa Rica. This five-star carbon neutral resort offers a unique blend of nature, adventure and relaxation. A member of The Leading Hotels of the World, Tabacon provides luxurious accommodations, services and amenities in a picture-perfect natural setting. The resort's unique healing thermal mineral spring river emerge from the volcanic earth, cascading to form waterfalls, streams, tranquil pools and ponds. Explore Shangri-La Gardens an hotel guests and adults-only hideaway, delight your senses with world- class cuisine inspired by local fares or surprise that special person with a gala dinner in the middle of the rainforest. Inside the gardens is the resort's Grand Spa, member of The Leading Spas of the World which combines a beautiful location with a singular spa experience, where treatments are rendered in open air bungalows all of them with private jacuzzi. ... more   less 

Additional Information about Tabacon Grand Spa Thermal Resort

Address: 13 Km Northwest la Fortuna de San Carlos | Arenal, Alajuela, Costa Rica, La Fortuna de San Carlos, Arenal Volcano National Park, Costa Rica
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $258 - $628 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Tabacon Grand Spa Thermal Resort 4.5*
Number of rooms: 102
Reservation Options:
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Also Known As:
Tabacon Grand Spa Thermal Hotel La Fortuna De San Carlos
Tabacon Grand Hotel Thermal
Tabacon Grand Resort Thermal
Tabacon Resort
Tabacon Hot Springs
Tabacon Grand Spa Thermal Resort Costa Rica/Arenal Volcano National Park
Hotel Style:
#2 Business Hotel in La Fortuna de San Carlos
#2 Top resorts Hotel in La Fortuna de San Carlos
#4 Luxury Hotel in La Fortuna de San Carlos
#4 Green Hotel in La Fortuna de San Carlos
#5 Spa Hotel in La Fortuna de San Carlos
#9 Romantic Hotel in La Fortuna de San Carlos
#13 Family Hotel in La Fortuna de San Carlos
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Questions & Answers

Here's what travelers have asked, with answers from Tabacon Grand Spa Thermal Resort staff and other travelers.
59 questions
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Fort Lauderdale, Florida

Hello! My boyfriend and I are traveling to Tabacon in a few weeks! We are a couple in our late twenty's/early thirty's and this will be our first big trip together out of the country... I've tried to do a lot of research but I still have a few questions! Please help and be specific if you can! :)

We booked a private van to the hotel from the airport - but what about once we're there? I've seen a few posts about $1-$2 taxi rides about 10 minutes away into the town of La Fortuna, but I've also seen some people say it cost them $20 to get to La Fortuna.

1. How much should we expect to pay for a taxi from Tabacon into the town of La Fortuna? (or other nearby areas with restaurants)

2. How did you book these quick taxi rides?

When I travel, I am the adventurous type - I love to experience the culture of the area. I am terrified of heights but am still open to zip lining, hiking, etc. I also want to see as many animals and creatures as possible, and I love to photograph! On the other hand, my boyfriend is not as adventurous and would love to experience the culture but in a more relaxed way.

3. What are the best adventurous excursions/tours that you've been on, and how do you book them?

4. What are the most beautiful & relaxing tours that you've been on, and how do you book them?

5. Has anyone been to Extremo Ziplining? I've heard it's the best.

I've read numerous posts about how the food at the Tabacon isn't worth the money... which is fine because I would rather experience the culture anyways.

6. Where have you traveled for food and beverages that you would recommend us to go - and how did you get there?

Lastly, we only have 5 days here and our first and last day are wasted, due to the amount of travel time. (So really only 3 days)

7. What are the top things you recommend for us to do here, besides the springs?

Thanks in advance!!

9 months ago

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Questions? Get answers from Tabacon Grand Spa Thermal Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rain forest view Recommended”
 of 5 bubbles Barra183, 2 days ago | Read review
“it is authentic, luxury but afforable for the price. Any room you book is great!!!”
 of 5 bubbles 854sharonn, 4 days ago | Read review
“There are no bad rooms.”
 of 5 bubbles kzezula, 4 days ago | Read review
“Great Volcano Views”
 of 5 bubbles rk838, 6 days ago | Read review
“Get a room with Volcano views”
 of 5 bubbles diegovY4718GL, 3 weeks ago | Read review
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