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Finca Luna Nueva Lodge

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422 Reviews from our TripAdvisor Community

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Showing 395: English reviews
Washington DC, District of Columbia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 4, 2015

Finca Luna Nueva Lodge was magnificant! The grounds, the restaurant, the staff - everything was fantastic. Don't miss the walks in the rainforest and the farm. Favorite part was the lovely veranda on my bungalow; a perfect place to relax in a hammock with a book. A great first experience in Costa Rica; definitely want to come back soon.

Helpful?
Thank Gabrielle L
fincaluna, Manager at Finca Luna Nueva Lodge, responded to this review

Dear Gabrielle L. Thanks very much for your comment and good reference about our eco lodge. Will be a pleasure to welcome you again to our hotel and farm. Best Regards Gerardo Pérez H More 

Level Contributor
28 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed September 3, 2015 via mobile

Being #1 in the region on here I had very high expectations for this place, and it didn't quite get there. Still, it was a pretty decent place and had a really nice stay. I thought more tours could be offered for free, and those offered seemed overpriced. The room was nice, no frills perhaps, but had an awesome deck... More 

Helpful?
1 Thank Andy S
fincaluna, Manager at Finca Luna Nueva Lodge, responded to this review

Hello Andy S Thank you very much for your comment. Details like you mentioned help us to be better in our service. We apologize for the tour you did with an intern. We are committed to improving things when you return. Sincerely, Gerardo Perez H. More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 2, 2015 via mobile

Delicious food, incredible customer service and the most beautifully loved and cared for land and forests. An inspiring seed sanctuary and biodynamic farm that generates food for guests. Lovely staff. Lay under a tree or read in a hammock but don't miss hiking the rainforest batonga trail and walking tour of the farm to taste spices and fruits from the... More 

Helpful?
Thank Rajasvini B
fincaluna, Manager at Finca Luna Nueva Lodge, responded to this review

Hello Rajasvini B. Thank you for your review here on TripAdvisor. Such nice reviews give us energy to continue working hard! We serve about 70% of what we produce in our farm. Eat healthy, rich and organic food. We are very happy that you enjoyed your stay with us, it was a pleasure having you! Pura Vida Gerardo Pérez H More 

Level Contributor
3 reviews
5 of 5 stars Reviewed August 26, 2015

Such a beautiful little Eco lodge nestled in the jungle. Wonderful staff, food and scenery. Everyone was so welcoming and helpful and the rooms were rustic and very clean. The tour from Ishmael was awesome, he was so knowledgeable about the are and he spoke with such passion about Costa Rica and the rain forest and sustainable farming practices. I... More 

Review collected in partnership with this hotel

Helpful?
Thank Lena M
fincaluna, Manager at Finca Luna Nueva Lodge, responded to this review

Dear Lena M. Thanks very much for your review and a good reference about our eco lodge. How you say well; the lodge and farm have sustainable practices to save energy, save water, biodynamic agriculture and others. To save the planet and make an awareness in all the people come visit us. We hope you enjoyed your stay here. Will... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 26, 2015

Our family of 4 stayed here for 3 nights. The guided tours of the property (farm tour, chocolate making, nighttime jungle tour) were very intimate, fun and worthwhile. All employees were EXTREMELY helpful (tour guide, front desk, restaurant staff) be it from giving recommendations for a restaurant or arenal volcano activities - they were all knowledgeable, friendly and willing to... More 

Helpful?
Thank Joyce S
fincaluna, Manager at Finca Luna Nueva Lodge, responded to this review

Dear Joyce S Thanks very much for shared your opinion. It is very important and helps us to improve our service. We really appreciate your time. We are very happy that all your family enjoyed the stay in Finca Luna Nueva Lodge. About the jacuzzi, you are right. It works with sun. Probably dates you were here there was not... More 

Greater Manchester, United Kingdom
1 review
5 of 5 stars Reviewed August 20, 2015

we have made 3 visits to Finca Luna Nueva in the past year, each time bringing different members of our family. The accomodation and food are really good, the pool and outdoor jacuzzi a real welcomed treat, but most of all, there is something special going on here. This is a place with a commitment and holistic approach to contributing... More 

Helpful?
Thank fred341
fincaluna, Manager at Finca Luna Nueva Lodge, responded to this review

Hello fred 341, Thank you for your review here on TripAdvisor. It is a really good comment and help us to improve our service. We are very happy you enjoy your stay with us again. Please come back for a new experience in the rainforest. Pura Vida Gerardo Pérez H More 

San Francisco, California
1 review
5 of 5 stars Reviewed August 19, 2015

I've stayed at Finca Luna twice and will make a third visit next month. I can't wait to wake up to the bird calls, eat a breakfast of tropical fruits, explore the bio-dynamic farm and the lush rainforest, stand under the waterfall end of the swimming pool, climb to the top of the tower to watch the sunset and fall... More 

Helpful?
Thank Karen T
fincaluna, Manager at Finca Luna Nueva Lodge, responded to this review

Dear Karen T. Hope you are well. We appreciate your opinion and the time you took in write this comment. It is really important for us. Hope to see you again once more. Best regards! Gerardo Pérez H More 

Level Contributor
96 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed August 19, 2015 via mobile

Staying at this place is without a doubt the best way to get rid of stress and experience pureness in its widest sense ! The food is just excellent and 100%fresh from their farm and the environment is stunishing. All in all an amazing experience and definately something I would recommend

Helpful?
Thank Goy G
fincaluna, Manager at Finca Luna Nueva Lodge, responded to this review

Hello Goy G Thank you for your review here on TripAdvisor. Such nice reviews give us energy to continue working hard! We are very happy that you enjoy your stay with us, it was a pleasure having you! Pura Vida Gerardo Pérez H More 

Washington DC, District of Columbia
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 17, 2015

The location is great and the global amenities are very good with pingpong and other things for kids. BUT the breakfast is really bad and poor and dinner is also pretty bad for the price (except if you subscribe to the new trend of seed eating...). Globally a good experience that could be great if food was only acceptable.

Helpful?
2 Thank PJ R
fincaluna, Manager at Finca Luna Nueva Lodge, responded to this review

Dear PJ R. Thank you very much for your comment. The opinion of our customers is important to us and helps us to improve our service. We are working in his remarks because our main mission is the satisfaction of our customers. However we want you know that Finca Luna Nueva Lodge always try to give the customer a healthy,... More 

St. Petersburg, Florida
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 26, 2015

First and foremost, I am a new reviewer so please don't let my lack of contributions on TripAdvisor sway you from believing that my review is genuine and true. I just returned from a 4 night stay at Finca Luna Nueva and being in the heart of the rainforest was truly paradise. The team both in reception and at the... More 

Helpful?
1 Thank ErickaG915
fincaluna, Manager at Finca Luna Nueva Lodge, responded to this review

Hello ErickaG915, good afternoon. Thanks very much for shared your opinion. It is very important to us and helps us to improve our service. We really appreciate your time and your mention like a good eco lodge and a biodynamic farm. Our staff in general try to make the best they can to give an excelent service. The door will... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Internet
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Spa
GreenLeadersSilver level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Finca Luna Nueva Lodge is a sustainable rainforest eco-lodge hotel, offering an intimate experience of primary rainforest together with a certified organic biodynamic farm and also we have Certification for Sustainable Tourism in Costa Rica. N 2003 we decided to take our promotion of sustainable practices to the next level by building several beautiful eco-lodges using fallen timber from the farm. Since then we have added a 50 foot high observation tower, a solar heated Jacuzzi, an ozonated swimming pool, and a handicapped accessible rainforest trail. Now you can experience the Costa Rican rainforest, learn about our farm's sustainable practices and relax in our rustic yet luxurious accommodations. Walk through well-groomed rain forest trails on our guided farm tours and hikes, eat gourmet meals prepared from our fresh organic garden produce, and witness the majesty of the Arenal Volcano. For adventure activity enthusiasts, we are located only 30 minutes from La Fortuna, the adventure capital of Costa Rica, and home of world famous Arenal Volcano. La Fortuna is a must see destination for anyone seeking a thrill, and our experienced staff will be more than happy to schedule all of your activities and tours for you. With 17 rooms and 40 beds, accommodations can be made for both the traveler looking for an intimate getaway as well as housing for large groups and conferences. Cancellation Policies: High Season and Holiday Season • Within 45 days there are no charges. • Within 44 to 15 days there is 50% charge of the total amount. • Less than 15 days there is 100% charge of the total amount. • In case of no show there is 100% charge of the total amount. • In case of cancelations within 60 days, we reserve the right to require an increased deposit or modify refund provisions on future groups Low Season • Within 45 days there are no charges. • Between 44 and 15 days there is 25% charge of the total amount. • Less than 15 days there is 100% charge of the total amount. • In case of no show there is 100% charge of the total amount. • In case of cancelations within 60 days, we reserve the right to require an increased deposit or modify refund provisions on future groups ... more   less 

Additional Information about Finca Luna Nueva Lodge

Address: San Isidro de Penas Blancas La fortuna Alajuela, Pocosol, Costa Rica | San Isidro de Penas Blancas La fortuna Alajuela, Pocosol, Costa Rica, La Fortuna de San Carlos, Arenal Volcano National Park 158-4400, Costa Rica (Formerly Finca Luna Nueva Lodge)
Location: Costa Rica > Province of Alajuela > Arenal Volcano National Park > La Fortuna de San Carlos
Price Range: $98 - $135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Finca Luna Nueva Lodge 3*
Number of rooms: 17
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Also Known As:
Finca Luna Nueva Lodge Costa Rica/Arenal Volcano National Park
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