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Hotel Santa Maria Inn

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122 Reviews from our TripAdvisor Community

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Showing 101: English reviews
Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 31, 2016

Small, family owned hotel staffed by family. Very friendly and helpful owner/operators. Bathroom was nice with good hot shower. Easy walk into town. Local pizza delivery was outstanding - great pizza.

Helpful?
Thank Roger W
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Hello Mr. Roger, Thank you for taking your time for such a nice feedback. We appreciate that. We are glad to know that your stayed with us was full of pleasantness. This keep us motivate to even improve our service. Thank you for staying with us! More 

Wausau, Wisconsin
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 27, 2016

Was charged for "free" airport shuttle (sign in room confirmed there should be no fee). Neighborhood appeared less than safe (perhaps why they have a closed gate). Room was spartan at best. Morning shuttle was on time and morning front desk person was nice.

Review collected in partnership with this hotel

Helpful?
Thank S R
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, We are sorry to hear that the service you had was not the best. We are going to talk about this situation to the right department to solve it. Our free shuttle service is only guaranteed to the International Airport and when booking directly. At least, the shuttle was on time, this is very important for us. Thank... More 

Adelaide Hills, Australia
1 review
5 of 5 stars Reviewed March 14, 2016

This hotel was very clean and homely, very friendly English speaking staff, close to the airport, front desk ordered us takeout to be delivered for dinner- would highly recommend this place to any one passing through

Review collected in partnership with this hotel

Helpful?
Thank dalea214
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you so much for taking your time for such a lovely review! We are glad to know that your stay with us was full of pleasantness. We try our best to make feel our guest at home. Hope to see you around again! Thank you! More 

Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 7, 2016

Room was very clean. Shower worked well. There is only one restaurant within walking distance and it is small. The staff ordered food for me to be delivered. It was tasty. The road has no sidewalks, suggest taking taxi if going to other restaurants. My ride to the airport was about 10 minutes. It was at 600AM. Ther staff had... More 

Helpful?
Thank Barry B
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you for taking your time to get us a nice feedback! Our philosphy stands for best quality cleanliness and service. Great to know that we are doing it right! For us, the shuttle to the aiport is really important so we always accommodate the shuttle so all our guest can be on time for their flights. Our... More 

Paris, France
1 review
5 of 5 stars Reviewed March 6, 2016

All nice and friendly Welcoming quite correct and good Room clean,breakfast in a nice place and good . More is the possibility to reserve from airport and having been shutteled to go to the hotel and idem for the back travel. Globally a very good services for customers.

Review collected in partnership with this hotel

Helpful?
Thank gerard_demongeot
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you for your lovely comments to our hotel and for taking your time to write this positive feedback. We are glad that your stayed with us was full of pleasantness. This keep us motivated to keep the hardwork going and to bring to all our custumers the best service as possible. We hope to see you again... More 

Middletown, Connecticut
1 review
5 of 5 stars Reviewed March 5, 2016

Very clean, the owners bring the best way to make you feel like part of the family,very friendly and convenient close to the airport, and also provide transportation to the airport,close to good restaurants and chopping center,

Review collected in partnership with this hotel

Helpful?
Thank stebbins2016
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, We appreciate you for taking your time for writting a nice review about Santa Maria Inn. We are glad to hear that your stay with us was full of pleasantness. This keep us motivated to keep working on the same path on the service we give to our custumers. We hope to see you again and to host... More 

Brisbane Region, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed March 4, 2016

sadly, they advertise this as 5 minutes from the aiirport but in reality is is more like 30 minutes to an hour depending on traffic. This can be quite chaotic particularly early morning & late afternoon.

Review collected in partnership with this hotel

Helpful?
Thank Cbeanz
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, We apologize if any of our services were not 100% satisfying for yourself. Santa Maria Inn is located just 3 km away from the airport, but during rush hour, like in every big city in every country, traffic can get messy near the airport. That's why during the hours you described above can take us between 15-25 minutes... More 

Saskatoon, Canada
1 review
4 of 5 stars Reviewed March 4, 2016

The hotel was near airport. Luckily there were signs along the way. As it seemed difficult to precisely locate it with GPS. We were encouraged to return our rental vehicle the night before and access their shuttle service the morning of the flight. The $10 US saved a days rental. Reduced stress the morning of the flight and was quick... More 

Review collected in partnership with this hotel

Helpful?
Thank flatoutsask
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you so much for a great review! It's always good to hear that our guest are leaving with the best service we can give you. We will always look for the best option for our custumers' satisfaction. We checked our location by GPS so our future guest can find us easily, but the signs on the road... More 

Waconia, Minnesota
1 review
4 of 5 stars Reviewed February 26, 2016

The people were more than helpful and accommodating. Nice area and convenient to the airport. I would stay again if I fly in or out of San Jose. Thanks to Ricardo for all his help and suggestions. Good restaurants close by.

Review collected in partnership with this hotel

Helpful?
Thank jeffkron
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you for your nice comments. We always try to make our guest feel at home. This keep us motivated to improve our service every day. We hope to see you again really soon in your next visit to Costa Rica! Thank you! More 

Santa Barbara
2 reviews
5 of 5 stars Reviewed January 11, 2016

This little hotel is quaint, humble, simple without fancy accruements, but we would stay here again in a heart beat. It is well managed, and Ricardo the manager is very helpful and kind. We had a lovely breakfast there as well, which was part of the room cost. It is very close to the airport, very easy to get to,... More 

Review collected in partnership with this hotel

Helpful?
Thank Betsy P
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you so much for your lovely comments. This keep us motivated to always do our best for our guest. It was our pleassure to make you feel at home and to help you in everything you need. Hope to see you son around Costa Rica! More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Breakfast Available
Official Description (provided by the hotel)
Hotel Santa Maria Inn located just 5 minutes away from the SJO international Airport will bring you a night full of rest and relax after or before taking a long flight. Our staff will bring you a great service with an important free airport shuttle, to and from. ... more   less 

Additional Information about Hotel Santa Maria Inn

Address: NE From the Pacific Gas Station, Rio Segundo de Alajuela, Costa Rica 800 M, Alajuela 20109, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Price Range: $52 - $74 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Santa Maria Inn 2.5*
Number of rooms: 8
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Also Known As:
Hotel Santa Maria Inn Costa Rica/Alajuela
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