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Hotel Santa Maria Inn

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121 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Satellite Beach, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I enjoyed the quietness and property location close to the airport. The price was goid especially up against the big. Chains charging an arm and a leg. Breakfast was great, wifi and cable tv. It was exactly what I needed for a flight over till the next day. The friendly front desk host was Very knowledgable in helping me and... More 

Review collected in partnership with this hotel

Helpful?
Thank anthonypZ1310ZW
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you for taking your time for give us such a nice review. Our concept is to give to our guest the best service as possible with the fair price. Great to know that your stay with us was full of pleasantness, we will continue under this concept to give to every customer our best. Hope to see... More 

Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Simple and easy, we stayed with family and came in late. We were helped by the friendly night receptionist which he helped us ordering some food as well. Good value for price. Also, try to avoid taxi's as they overprice tourists all the time. We took Uber And we never pay more then necessary.

Helpful?
Thank Luca L
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear guest, Thank you so much for taking your time to give us such a nice review, we really appreciate that. Know that you had a night with us full of pleasantness keep us mativated to keep going with the hardwork, to give a good custumer service is what we want to give to every of our guest. Hope to... More 

Sanford, Florida
1 review
5 of 5 stars Reviewed July 20, 2016

Quite and comfortable. Nice peaceful breakfast. Property was well maintained. Large bathroom with large shower. Would recommend if your looking for a quick and easy stop over while in Costa Rica.*****

Review collected in partnership with this hotel

Helpful?
Thank garycline6624
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you so much for taking your time to give us such a nice review. It is nice to know that your stay with us was full of pleasantness and that you were able to rest during your quick stay. All this keep us motivated to even improve our service and facilities. Hope to see you again in... More 

Charlotte, North Carolina
1 review
3 of 5 stars Reviewed July 8, 2016

The staff was very nice and helpful. The breakfast was wonderful and the grounds were secure in an area near the airport. Easy to get to, the taxi driver knew exactly where it was. Room furnishings were average

Review collected in partnership with this hotel

Helpful?
Thank jeffreycward
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you for taking a moment of your valuable time to give us a nice feedback. Service is a very important thing for us and we will always try to give to every guest the best of it. Thank you for choosing us, and definitely we will consider your comments to make all the changes, so we can... More 

Windsor, Colorado
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 6, 2016

We stayed at Hotel Santa Maria the night before our early flight out of San Jose. The room was basic but the owners were very helpful and pleasant. They safely stored a large bag for us for over a month, and worked hard to make us comfortable. They happily drove us to the airport for our very early morning flight.

Review collected in partnership with this hotel

Helpful?
Thank Happy2GoAnywhere
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you so much for your lovely comments. Giving the extra mile in service is what we always try to do in every single way. It is nice to know that your stay was full of pleasantness, this give us the motivation to keep going with the hardwork every day to improve our service and therefore the satisfaction... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed July 4, 2016

Hosts were very kind when plane delays led to a whole host of issues for me. Hotel was nice and clean. It wasn't on a noisy road but the soundproofing wasn't great which was a bit of an issue - got woken up by dogs, cockerels etc. But overall the staff were so lovely and it was a clean room... More 

Review collected in partnership with this hotel

Helpful?
Thank C5922RAstephanief
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you so much for taking your time and brings us a great feedback. We appreciate that. Bring the best quality service to our guest that are arrive and departure Costa Rica is one of our mottos, doesn't matter the inconveniences that can show during your flights, like delays. We take very seriusly all the comments of how... More 

Brighton, Colorado
1 review
5 of 5 stars Reviewed June 27, 2016

Lovely people, delish breakfast, most accommodating would stay again, very safe. Picked us up from the airport, had beer soda and waters in fridge up stairs on the honor system. Lovely terrace to smoke on. Wonderful coffee. Thank you

Review collected in partnership with this hotel

Helpful?
Thank Hannah L
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you so much for giving us such a great feedback. We are glad to know that all your spectations were good attended with a great service, good to know that you had a good time at our hotel. Hope to see you soon! Ricardo. More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 21, 2016 via mobile

More than happy and grateful with the wonderful costumer service we were given at the hotel. We arrive at 7 am after from the airport after we missed our flight and we're allowed to do an early check in and also received a complementary breakfast. The room was comfortable and there is a nice small kitchen area upstairs where you... More 

Helpful?
Thank Sarai B
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Guest, Thank you so much for your lovely comments and for taking your time for your feedback. Our pleassure is to give to every guest the best customer service with all they need if that means to wake up at 1:00 am just for a phone call :-). Hope to see you around again shortly. Thank you! More 

Denver, Colorado
Level Contributor
54 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed June 19, 2016 via mobile

I booked this hotel almost solely because they advertised a free airport shuttle. When it came down to it, the truth is that they charge $10 for the airport shuttle service (despite how they advertise on the internet). Yes it is only $10 but why not just tell the truth about the extra cost? Also, during the reservations process it... More 

Helpful?
Thank Marcus32a
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Dear Gest, Thank you for you feedback. We will make all the specific changes to make everything feel great. Either way, as we have mentioned before, the free airport shuttle is restricted for those who book directly through our web page (where is all the advertising of the free airport shuttle), despite that we hope you had a great time... More 

Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 31, 2016

Small, family owned hotel staffed by family. Very friendly and helpful owner/operators. Bathroom was nice with good hot shower. Easy walk into town. Local pizza delivery was outstanding - great pizza.

Helpful?
Thank Roger W
Ricardo V, Gerente at Hotel Santa Maria Inn, responded to this review

Hello Mr. Roger, Thank you for taking your time for such a nice feedback. We appreciate that. We are glad to know that your stayed with us was full of pleasantness. This keep us motivate to even improve our service. Thank you for staying with us! More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Breakfast
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Free Breakfast
  • Laundry Service
  • Room Service
  • Free Parking
  • Dry Cleaning
Official Description (provided by the hotel)
Hotel Santa Maria Inn located just 5 minutes away from the SJO international Airport will bring you a night full of rest and relax after or before taking a long flight. Our staff will bring you a great service with an important free airport shuttle, to and from. ... more   less 

Additional Information about Hotel Santa Maria Inn

Address: NE From the Pacific Gas Station, Rio Segundo de Alajuela, Costa Rica 800 M, Alajuela 20109, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Price Range: $51 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Santa Maria Inn 2.5*
Number of rooms: 8
Reservation Options:
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Also Known As:
Hotel Santa Maria Inn Costa Rica/Alajuela
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