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Holiday Inn Express San Jose Airport

#10 of 31 Hotels in Alajuela
Certificate of Excellence
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1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
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Holiday Inn Express San Jose Airport
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578 Reviews from our TripAdvisor Community

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Victoria, Canada
Level Contributor
4 reviews
4 of 5 stars Reviewed 5 days ago NEW via mobile

Great location with frequent shuttles to the airport. Amazing breakfast with a variety of fruits, pastries, and cereals. The staff were amazing and extremely helpful. This was a perfect place for us to stay for our last night in Costa Rica. If your flight leaves earlier in the morning, the hotel provides a bagged breakfast to go.

Helpful?
Thank Owen P
Level Contributor
29 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is super clean and modern. Comfortable bed and pillows. Very nice pool area. Delicious breakfast that was more of CR fare. A super value for what you get. We stayed our last night in CR and it was a perfect transition back to the states.

Helpful?
Thank Triberndt
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Triberndt, thank you so much for writing such phenomenal comments about your stay in our hotel. We are totally elated that you found our accommodations so comfortable, with the best quality of amenities and furnishings that you think it is such a good value for the money since there is nothing we want more than to satisfy each one... More 

Atlanta, Georgia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Upside; clean, convenient, did not eat, but had coffee at the hotel. Downside: poor internet / WiFi. However, this is ubiquitous to the country. Will stay here again. Unlike other area hotels, parking seems fairly plentiful.

Helpful?
Thank CanopyRat
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear CanopyRat, thank you for posting your very nice comments about your experience with us. It is very rewarding that you had such a great experience with us, finding our accommodations so clean and convenient because that is the reason why we exist and what we are always striving for. We are very sorry that you found our free wifi... More 

London, Ontario
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I'm an IHG employee and rarely rate hotels 5 stars because I'm picky. I stayed at this property for the shoulder dates of my flights. The service was amazing. The property and the rooms were clean and well equipped. The breakfast was great (way better than average complimentary breakfasts), and the pool and business centre were great too. They had... More 

Helpful?
Thank traveler988
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear traveler988, thank you so much for posting your awesome comments about your experience in our hotel. We feel extremely proud that a fellow IHG employee felt so satisfied and pleased about our services and accommodations because it validates all the effort we put into making our hotel be as good as it is, with great services (especially our complimentary... More 

chicago
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We arrived late at night in San Jose, this was a perfect place to stay before heading to Jaco the next am. We easily found the free airport shuttle and arrived to find a clean, safe, comfortable hotel. There is a restaurant and casino next door, open late! Free breakfast buffet is tasty. We were able to have the Alamo... More 

Helpful?
Thank mypalsal
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear mypalsal, thank you for your magnificent comments about your experience in our hotel. It is very rewarding knowing that our hotel was so perfect for you and that your stay was a complete success. We really strive to make our hotel a very warm and welcoming place where our guests can have all the comforts from home so they... More 

Wales
Level Contributor
28 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I have been lucky enough to visit Costa Rica again last Christmas and once again used this hotel at the beginning and end of our trip. We waited about 10 minutes for the free airport pick up and there was not problem taking our surfboards in the van. Check in was easy and as a rewards club member there was... More 

Helpful?
Thank alisonjane61
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear alisonjane61, thank you very much for sharing your very thorough comments about our hotel. We are very proud not only to have you as part of our extended global family (since it is not the first time you have stayed here in our hotel) but also because you choose to visit us on such a great Holiday Season. Also... More 

Madison, WI
Level Contributor
99 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed after a later arrival so that we could catch an in-country flight the next morning. They have a shuttle that you catch right outside of baggage (runs frequently, no need to call). Hotel is 5 minutes from the airport. Rooms are clean and comfortable, safe. Breakfast is included. There are a couple of restaurants right next to the... More 

Helpful?
1 Thank KLMMadison
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear KLMMadison, thank you for writing and posting your wonderful comments. It makes us feel great that your stay with us was such a success, finding our hotel's accommodation so comfortable, its location so convenient (we are less than a mile away from the airport and just across our parking lot from several car rentals, some restaurants and a casino)... More 

New Zealand
Level Contributor
101 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Checked in after a 9 hour bus ride with our two kids. No queue and the lady at the front desk was fabulous - polite, fast and really good English. She rang 10 minutes later to see if everything was ok in our room too. Our room was a good size, clean and the beds were really comfortable, as were... More 

Helpful?
1 Thank mishfish5
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear mishfish5, thank you for your marvelous comments. We are thrilled beyond words that your stay with us was such an excellent experience, finding our accommodations so comfortable, our services so practical and good (like our free 24 hour shutlle transportation to and from the airport and our complimentary breakfast among others), our staff so friendly and professional and our... More 

San Lorenzo, California
Level Contributor
4 reviews
3 of 5 stars Reviewed 3 weeks ago

Our first time visiting Costa Rica - we flew into San Jose and booked our first night at Tacacori EcoLodge (see my review A++) for one night. Tacacori was not available our second night, unfortunately, so we decided to stay at the Holiday Inn in San Jose (we were traveling south the next morning so it made sense). The Holiday... More 

Helpful?
Thank GBabb2015
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear GBAbb2015, thank you for sharing your very detailed comments. It is wonderful that you found our hotel so clean and comfortable with such good services like as our very varied complimentary breakfast and the free wifi among many others. It is also very rewarding that you found our entire staff so attentive and helpful, always making sure that all... More 

Olympia, Washington
Level Contributor
1 review
2 of 5 stars Reviewed 3 weeks ago

After staying in hostels for two weeks I decided to splurge on my last night to ensure that I got a good nights sleep before flying out early the next morning. I was woken up two different times during the night to a loud dial tone being blasted from the speaker phone on the bedside table, and my bathroom light... More 

Helpful?
Thank athena432
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear athena432, thank you for sharing you review about your stay with us. We are truly sorry to learn that you slept so bad during the night you stayed with us, so please accept our most sincere apologies for it. We are totally committed to our guests' comfort and well being because we really want them to depart feeling completely... More 

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