We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Holiday Inn Express San Jose Airport

Certificate of Excellence
Hotel website
Hotel deals
1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
Special Offer
Save on Hotel Packages!
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express San Jose Airport
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

652 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 526: English reviews
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The hotel is a bit tired and in need of a make over but the staff are great and really make you welcome so overall the experience is a good one. The rooms are of a good size and everything worked including the wifi. The breakfast was better than expected and the coffee was outstanding.

Helpful?
Thank John F
Mississauga,Ontario
Level Contributor
61 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This place was a lifesaver as I had to check in last minute after being in a terrible, cheaper "hotel". The staff are friendly, the rooms are spacious and clean. The room was a bit cold and they don't have a heater but they quickly brought me an extra blanket. There are some English channels on the tv which is... More 

Helpful?
1 Thank Nattie03
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Nattie03, thank you so much for sharing your very thorough comments about your experience in our hotel. We are ecstatic that you had such a pleasant and satisfying stay because nothing makes us happier than seeing our guests glowing, very well rested and delighted with all the services we offer and provide. Our excellent services like our free 24... More 

Amsterdam, The Netherlands
Level Contributor
5 reviews
4 of 5 stars Reviewed 1 week ago

Easy to reach (a shuttle drives by regularly just outside the arrival gate) and was within arriving in Costa Rica at the hotel within 5 mins, which I really appreciated given the late hour. I was only there for 5 hours (literally the same staff was there during check in and check out), but the room was clean and I... More 

Helpful?
Thank Zuleika123
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Zuleika123, thank you so much for posting your great comments about your stay in our hotel. We are delighted that you had such a restful stay even though it was so short because our guests' comfort and well being are always very important for us so that they can be truly satisfied and happy about having chosen to stay... More 

Venice Beach, CA
Level Contributor
62 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We landed late in to San Jose (midnight) and had a 8am flight to Nosara (Nature Air) the next morning so we needed to stay relatively close to SJO. The Holiday Inn Express fit the bill perfectly. Right when we walked out of the airport doors, the free shuttle was there and we were off. A quicj 10 minute shuttle... More 

Helpful?
Thank Matt E
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Matt E, thank you so much for sharing your superb comments about your stay in our hotel. We are ecstatic to learn that our hotel was the perfect hotel for you, since you found our location very convenient (we are less than a mile away from the airport), our accommodations so comfortable and our services so great, especially our... More 

Katy, Texas
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

We were very disappointed in this stay. We were first placed in a room with a non-functioning AC unit. We stay at couple of hours while the hotel changed out the old AC unit twice with two other old AC units, which also did not work. We were eventually moved to a room with a better functioning AC unit but... More 

Helpful?
Thank Glenn E
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Glenn E, thank you for sharing your comments about your stay in our hotel, we really appreciate our guests' feedback. We are a hotel which is totally committed to our guests' comfort, satisfaction and well being so we do everything we can to ensure and guarantee that their stays are always a very pleasant and relaxing experience so we... More 

London, United Kingdom
Level Contributor
42 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

San Jose traffic can be a little crazy in my experience so I wanted a hotel near the airport for my final night in the city here on business. Its basic, but does everything you need. Staff are very friendly and helpful, breakfast is good, lots of choice and the bedrooms are comfortable. Only complaint is the breakfast area is... More 

Helpful?
Thank cazerous
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear cazerous, thank you so much for posting you comments about our hotel, we really appreciate them. It makes us very happy that our hotel was such a comfortable place for you to stay, providing very comfortable accommodations, excellent services (like our delicious and assorted complimentary breakfast which you liked so much), with a very attentive and friendly staff and... More 

Melbourne, Australia
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Check in was fast, freindly and efficient. Bed very comfortable and room clean. Breakfast sufficient. Some noise from overhead planes but bearable. My big gripe was at 2am there were other guests making noise in the hallway ......door knocking, laughing, carrying on etc which seemed to last in excess of over half an hour. In the end I got up... More 

Helpful?
Thank funtravelsmelbourne
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear funtravelsmelbourne, thank you so much for sharing your comments about your stay in our hotel. We are truly sorry that you had such a sleepless night because there is nothing we want more than to see our guests very well rested and totally satisfied for staying with us. We thrive on our guests comfort and well being, so it... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed at this hotel last year when visiting Costa Rica and had a good experience. My boyfriend and I went back this year and did not have such a pleasant experience. As he was putting things away, he saw a huge roach crawling on one of the tables. I spotted another one on the curtain about five minutes later.... More 

Helpful?
Thank Stacey M
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear Stacey M, thank you so much for sharing your comments. We are very happy that you found our hotel comfortable, with very good services and with a very attentive and accommodating staff since our utmost desire is to makes sure that our guests always have a very pleasant hotel experience. We are truly sorry and very surprised about the... More 

California
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Super close to the airport. They operate a 24 hour shuttle. When you arrive, ask around for the Holiday Inn Express shuttle, or look for it – probably comes and goes every 30 minutes or so. When you arrive at hotel, if you have at least 2 adults, have one person wait for luggage to be unloaded, while person that... More 

Helpful?
2 Thank group2001
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear group2001, thank you for sharing our awesome and very thorough review. We are trule happy to learn that you stayed with us two times during your trip, one coming in and one before departing, meaning that you really did like our hotel and all it offers and provides. We are completely dedicated to our guests comfort, satisfaction and well... More 

Dublin, Ireland
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

I stayed there one night after fly for nearly 20 ours consecutively. The checkin was pretty fast and the room was prefect clean. The breakfast was very good and the coffee in Costa Rica is exceptionally delicious. My cons is that the lift/stairs are far from reception and the hotel is very close to the airport. Staff at very friendly.

Helpful?
Thank JoseOliveiramo
Marjorie E, Guest Relations Manager at Holiday Inn Express San Jose Airport, responded to this review

Dear JoseOliveiramo, thank you very much for posting such fabulous comments. It always makes us very proud when our guests lets us know how excellent they find our hotel and how satisfied they are with our services because there is nothing more important for us, than seeing our guests departing very happy and well rested, and also knowing that they... More 

Questions? Get answers from hotel staff and past guests. Ask a question

142 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (68)
Viewed
Hotel & Grounds (9)
Viewed
Bathroom (4)
Viewed
Room/Suite (19)
Viewed
View from Room (5)
Viewed
Pool/Beach Area (2)
Viewed
Dining (2)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (74)
Viewed
Hotel & Grounds (27)
Viewed
Dining (12)
Viewed
Room/Suite (14)
Viewed
Pool/Beach Area (8)
Viewed
Business Center/Function Rooms (1)
Viewed
Bathroom (2)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Alajuela
0.1 mi away
Hampton Inn & Suites by Hilton San Jose Airport
0.8 mi away
Courtyard San Jose Airport Alajuela
0.8 mi away
Berlor Airport Inn
Berlor Airport Inn
#14 of 30 in Alajuela
4.0 of 5 stars 211 reviews
Show Prices
Show Prices
Show Prices
1.4 mi away
Hotel Mi Tierra
Hotel Mi Tierra
#20 of 30 in Alajuela
3.5 of 5 stars 151 reviews
2.9 mi away
Hotel Aeropuerto Costa Rica
1.8 mi away
Costa Rica Marriott Hotel San Jose
Costa Rica Marriott Hotel San Jo...
#1 of 9 in San Antonio De Belen
4.5 of 5 stars 1,446 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Holiday Inn Express San Jose Airport

Address: 1000 Airport Boulevard | next to Juan Santamaria International Airport, Alajuela 95-4003, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Price Range: $106 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Jose Airport 3*
Number of rooms: 100
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotwire, Hotels.com, Priceline, Despegar.com, Travelocity and Odigeo so you can book your Holiday Inn Express San Jose Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express San Jose Airport Hotel Alajuela
Holiday Inn Express Alajuela
Alajuela Holiday Inn Express
Holiday Inn Express San Jose Airport Costa Rica/Alajuela
Hotel Style:
#4 Business Hotel in Alajuela
#5 Family Hotel in Alajuela
#8 Romantic Hotel in Alajuela
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay