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Hotel Buena Vista

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Hotel Buena Vista
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573 Reviews from our TripAdvisor Community

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Showing 470: English reviews
Dublin, Ireland
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Hotel Buena Vista was the most comfortable place that we stayed in in Costa Rica. The beds were extremely comfortable as was the accommodation generally. The view back over San Jose is beautiful and we were disappointed we didnt have time to enjoy the location and the hotel itself more as we stayed there going to and coming from the... More 

Helpful?
Thank PNG86
BuenaVistaAlajuela, Owner at Hotel Buena Vista, responded to this review

Thank you for writing about your stay in our hotel. You mention two things that will be of interest to other guests. The first was not having a wakeup call. The reason for this is at night there is only the guard on duty. We trust the guard, but we don't want to take a chance that he doesn't call... More 

London, United Kingdom
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Definatly the place to stay in Alajuela . Buena Vista has a charming Costa Ricain character . The staff is friendly . The food at the restaurant good and the room very nice . We had a great view from our balcony . We wish we could have stay one more night .

Helpful?
Thank Corinne T
BuenaVistaAlajuela, Owner at Hotel Buena Vista, responded to this review

Thank you very much for taking your time to report on our hotel. You in a concise manner mentioned the things that we endeavor to maintain at a high level of excellence. They are the friendliness of personnel, high quality food, and cleanliness throughout the hotel and grounds. Please come back and visit us again. Ed More 

1 review
5 of 5 stars Reviewed 3 weeks ago

This is a great hotel and the staff is amazing. Myself, wife, and son arrived late on a recent Saturday night. Early Sunday morning (Father's Day) we scheduled a tour of the volcano Poas and the Waterfall Garden. The driver arrived a short time later and it turned out to be the manager of the hotel, Harlem. Harlem was a... More 

Helpful?
Thank Kent H
BuenaVistaAlajuela, Owner at Hotel Buena Vista, responded to this review

Dear Kent, Thank you for your kind review of our hotel. Harlem is a very nice person and genuinely interested in seeing that guests are happy while here. He is knowledgeable about birds and has made a check list of more than a hundred species he has sighted on the hotel grounds. I want to apologize for the way our... More 

Nashua, New Hampshire
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 17, 2016 via mobile

Hotel BUENA Vista is very charming and the staff is so kind. The breakfast was delicious. I wAs exhausted and woken by a phone ringing in the main office from 4am to 5 am It must have been someone on a different time zone used to 24 hour front desk service at a Chain hotels. No one was available to... More 

Helpful?
1 Thank catiegalen
BuenaVistaAlajuela, Owner at Hotel Buena Vista, responded to this review

Thank you for taking your time to write a commentary to Trip Advisor of your stay. Intelligent people notice details, and your comments are characterized by details. however, but a nuisance. Fortunately many people don´t call the hotel at 5:oo a.m. The hotel is not across the street from the plaza as you point out. Don´t know where it says... More 

Virginia Beach, Virginia
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 16, 2016

We stayed in one of the villas and it was simply fantastic. But the view at night is not the only thing that made it fantastic. It was the resort staff. Every single one of them was courteous and kind. From Harlem the manager to the drivers, restaurant staff, tour guides , even the owner Mr Pratt who took time... More 

Helpful?
Thank Ahmed511
BuenaVistaAlajuela, Owner at Hotel Buena Vista, responded to this review

Dear Guest, It was a pleasure to have you stay in our hotel. Maintain that you get what you bring. Your family was always smiling and in a good mood, and this makes others respond in a friendly, helpful manner. Our staff is encouraged to be friendly and helpful. Am glad that you were treated that way because that is... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 11, 2016

Everyone who works here is so friendly. They provided free private transportation from the airport to the hotel. Even though our flight was delayed, it was easy to communicate with them by email and they were understanding about that. The person who drove us gave us a mini-tour of Alajuela as we drove to the hotel. All of the staff... More 

Helpful?
Thank Laura W
BuenaVistaAlajuela, Owner at Hotel Buena Vista, responded to this review

Dear Guest, Thank you for your kind review. Your comments are very much what we try to promote in the hotel that is the idea of people working together happily. This feeling is communicated to guests which determines the success of the hotel more than any physical characateristics. We hope to you visit Hotel Buena Vista again. Ed More 

Florida
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed May 23, 2016

Beautiful and clean, good restaurant and gorgeous grounds. Our room was on the second floor with a balcony and a great view of Poas Volcano. The room itself is completely updated and clean. The hotel is elegant and sits on an extremely well-maintained property that you can explore for yourself (coffee plantation trail in the back). Wifi was good and... More 

Helpful?
Thank Adlari
BuenaVistaAlajuela, Ed at Hotel Buena Vista, responded to this review

Thank you for taking time to write a review of your stay in our hotel. We don´t have room safes as you point out. The hotel does have a safe for guests at the reception desk which is, admittedly, not as convenient. The hotel is at an altitude of approximately 4,000 feet, and it is always cool at night. There... More 

Tampa, Florida
1 review
5 of 5 stars Reviewed May 18, 2016

The hotel was well appointed; the rooms and views were fantastic. The beds were comfortable. Staff was very attentive. This hotel is close to a number of attractions and restaurants. The food and service in the restaurant was very good. The only “need for improvement” I could find is the WiFi in the hotel was a little spotty at times.

Helpful?
Thank Matt1470
CARMEL,CA
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed May 11, 2016 via mobile

Beautiful hotel in the hills above San Jose with great views day and night. During the day you see San Jose below but at night the view of the lights of the city is even better. The staff was very helpful answering all our questions about what to see and how to get there. Breakfast was very good with fresh... More 

Helpful?
1 Thank LBPICO
Alexandria, VA
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed April 4, 2016

Our family of four spent our first night in Costa Rica at the hotel Buena vista. It was a perfect start to our trip. We booked a private tour to La Paz waterfall gardens which were really interesting and beautiful. The room at hotel Buena vista was really nice and the view over the valley were gorgeous. Very comfortable stay.... More 

Helpful?
1 Thank Megan80
BuenaVistaAlajuela, Owner at Hotel Buena Vista, responded to this review

Thank your for your thoughtful review. We were especially interested in your comments about the breakfast whiich you liked anddinner which wasn't the greatestt.We will work on that because dinner should be the occasion for having a delicious meal. Please visit us again. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
The comment ofter heard in this hotel is, "We feel like we are at home." This is exactly the impression the management and staff of the Buena Vista strive to create. We are high on the summit of a mountain with a climate of eternal spring yet only fifteen minutes drive from the International Airport below. We will pick you up there and show you the wonders of this exotic country. ... more   less 

Additional Information about Hotel Buena Vista

Address: Across from catholic church, Pilas, Alajuela, Alajuela 4050, Costa Rica
Location: Costa Rica > Province of Alajuela > Alajuela
Price Range: $142 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Buena Vista 3*
Number of rooms: 30
Reservation Options:
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Also Known As:
Buena Vista Hotel
Buena Vista Alajuela
Hotel Buena Vista Costa Rica/Alajuela
Hotel Style:
#6 Family Hotel in Alajuela
#7 Romantic Hotel in Alajuela
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