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Berlor Airport Inn

2 km east from Juan Santamaria | International Airport, Alajuela 251-3009, Costa Rica (Formerly Airport Hotel Berlor)
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1 room 1 adult
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Berlor Airport Inn
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194 Reviews from our TripAdvisor Community

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Barrie, Canada
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

When you leave the airport make sure you walk to the roadside cause the "airport" taxis are too expensive. They stated 25$ for a 1km taxi ride. Street taxis charged us 10$ as others have mentioned they are red with a yellow triangle. Be prepared that the driving style in the country is more aggressive than perhaps you're used to... More 

Helpful?
Thank tabinha210
Colorado Springs, Colorado
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 days ago NEW via mobile

I normally don't like to give bad reviews but I felt the need to let other people know. I would like to start by saying that the staff is very kind and helpful and the patio is cute but this place is so overpriced. After checking in to this place and looking at our room my boyfriend and I decided... More 

Helpful?
Thank magicintia
Kemptville, Canada
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We were three adults and one child in a decent sized room with two queen beds, a bathroom, AC and a flat screen TV. The room was clean and comfy. The hotel is in a busy and what looked like a sketchy part of Alajuela behind a locked gate and right under the airport approach. It was cool to watch... More 

Helpful?
Thank Tina S
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear Tina Thank you for rating us here on TripAdvisor. We are glad you had a great stay at our hotel and that our services and facilities were up to your expectations. At Berlor Airport Inn we will always try to make the stays of our clients a memorable event. Our staff will try to help in any way they... More 

Phoenix, Arizona
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Berlor Airport Inn is a great place to stay after arriving into San Jose or if taking off the night before. Cozy little hotel with great staff, and great food! My friends and I were very impressed with the pizza and calzone, as well as the prices.

Helpful?
Thank Ed A
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest Thank you for selecting us during your visit to Costa Rica. We are happy to see that you had a great stay and that our services and facilities were up to your expectations. At our hotel you will always receive the best service, our staff will be alert on your needs and try to fulfill all your special... More 

Austin, Texas
Level Contributor
4 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

We stayed here one night after getting into CR. They charged the card 30% and then I had to pay 70% in cash upon check-in (which was fine but kinda strange and unexpected)- the total was a little more than $100 American. Comfortable beds, and they have cable and AC in the unit. The staff doesn't speak much English but... More 

Helpful?
Thank Lindley E
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear client Thank you for such a beautiful review of our hotel and services. At Berlor Airport Inn we try to make the stays of our clients a memorable event and we succeeded with you. We are happy to see you had a great stay and hope to be able to serve you again when your travel plans bring you... More 

Lachen, Switzerland
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The pick up from the airport did not work out, but this was my fault. Check in was quickly done. Bathroom was simple and clean, but the bed sheets were used by somebody else before. Breakfast was excellent and very friendly.

Helpful?
Thank Traveler_mdms
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear client Thank you for selecting us during your visit to Alajuela, Costa Rica. All the comments and suggestions of our clients are welcome, this way we can improve and offer a better service every day, we apologize for any inconvenience that happened during your stay, our general manager is already informed and taking immediate actions. Regarding transportation, we offer... More 

Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed January 2, 2016 via mobile

Stayed one night between two flights, which Berlor airport inn was perfect for. A quite small room, but tidy and clean. Breakfast, which we ate in the cosy garden, was ok. The staff was also friendly. Would definetly recommend.

Helpful?
Thank Sofie W
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest Thank you for selecting us during your visit to Alajuela, we are glad you had a great stay and that our services and facilities were of your liking We focus on giving the best service possible to our clients’ and making their stays stress free and unforgettable. Among our services our clients can enjoy of free airport transportation... More 

Austin, Texas
1 review
1 of 5 stars Reviewed December 16, 2015

I got there at 10:30pm... I made my reservation on Hotel.com and had my reservation. The night manager only spoke Spanish,, would not let me have my room until I paid another $46.96 on top of the $59.19 hotel.com charged. I got up the next morning and complained again,,, they called the owner and a maid translated telling me i... More 

Helpful?
Thank lynncarter
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest We apologize for the inconveniences during your stay, our front desk staff made a mistake upon your check in, but this was quickly solved in the morning, the extra charge was refunded to you during your breakfast time by our general manager. We take very seriously the service we give our guests’ and try to help them in... More 

staffordshire england
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed December 9, 2015

Stayed at the berlor for one night drect from picking up our suzuki jimny from dollar rental which is 1000m away and at the end of our holiday taking advantage of the close proximity to the airport by using their shuttle for our 8am flght back to the uk. We dropped the car off the night before as that saved... More 

Helpful?
3 Thank boggsey
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear guest Thank you for selecting us during your visit to Costa Rica. We are glad to see that you had a good stay and that our location and services were up to your expectations. Our location is ideal for all those travelers who want to take advantage of our easy access to different destinations throughout Costa Rica, also our... More 

1 review
5 of 5 stars Reviewed December 8, 2015 via mobile

I spent one night in the hotel berlor and was very satisfied!!! The people are very nice and helpfull... I missed a reservation with the bus and they organised my travel to tamarindo on their own!! A big thank you again!!! The rooms are clean and there is a beautiful garden... And the breakfast was really good!!! I would go... More 

Helpful?
Thank Laura G
Humberto A, eCommerce Manager at Berlor Airport Inn, responded to this review

Dear Laura Thank you for such a lovely review. At Berlor Airport Inn, we try to make our guests feel as if they were home, helping them in any way we can and making their stays something memorable. We offer breakfast, lunch and dinner on site and are sure it won’t disappoint. Our menu offers delicious options for our guest’s... More 

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