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BEST WESTERN Park Plaza Motor Inn

Certificate of Excellence
2.5 of 5
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3801 McFarland Blvd., Tuscaloosa, AL 35405
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BEST WESTERN Park Plaza Motor Inn
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337 Reviews from our TripAdvisor Community

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Grants Pass, Oregon
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

If you want a comfy room at a good value this is your room. They decorated the room with pictures of the college champion Crimson Tide football stadium and other pictures. The beds are great, the sink is separate from the shower and the shower is good. We actually stayed here twice, coming and going across the US. We'll be... More 

Helpful?
Thank CanIseeitall
Reggie L, Owner at BEST WESTERN Park Plaza Motor Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Wayne, Pennsylvania
Level Contributor
5 reviews
3 of 5 stars Reviewed 1 week ago

I would stay at this Best Western for 3-4 days when I would take my daughter back to Univ. of Alabama or visit there. The last two times I have had mixed experiences. The rooms are ok and comfortable. Most of the staff are very friendly and helpful. My last visit, Kimi was one of the friendliest & kindest front... More 

Helpful?
Thank Thunderbird79
Reggie L, Owner at BEST WESTERN Park Plaza Motor Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

Baltimore, Maryland
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 1 week ago

Staff friendly. NONE of the ice machines worked. Some pet owners travel with unhousebroken pets, and the Pet designated rooms smell of unhousebroken pets. Pet rooms would be better with washable laminate flooring rather than carpet. Beds very comfortable. Breakfast was the usual motel fare, nicely presented and fresh.

Review collected in partnership with Best Western

Helpful?
Thank Linda E
Reggie L, Owner at BEST WESTERN Park Plaza Motor Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Gallant, Alabama
Level Contributor
109 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago

After reading the reviews I thought we would take a chance on this location. I was so glad we did. The price, service and location were completely amazing. Such fantastic service from the staff. We will stay here again. THANK YOU!!

Helpful?
Thank Paul B
Reggie L, Owner at BEST WESTERN Park Plaza Motor Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Gaithersburg, MD
Level Contributor
26 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I really don't like writing poor reviews, but this place did not live up to experiences that I read from others online, so here's a detailed review of our two night stay last week. First the good: Location is great for those visiting the University of Alabama. Also very close to tons of shops and restaurants. There is a wonderful... More 

Helpful?
Thank luv2fly77
Reggie L, Owner at BEST WESTERN Park Plaza Motor Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Cincinnati, Ohio
Level Contributor
60 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night at the Best Western Park Plaza Motor Inn. It was clean and comfortable, which are the 2 main things that I look for in a hotel. The sink was outside of the bathroom, which is very convenient when several people are trying to get ready. The staff is very friendly, and the breakfast had plenty of... More 

Helpful?
Thank cincykat
Reggie L, Owner at BEST WESTERN Park Plaza Motor Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Walland, Tennessee
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 31, 2015

Nice hotel; friendly staff; excellent housekeeping staff; however, the mattresses in my RM 145 were so hard that I could not sleep and ended up having to seek medical treatment; after check-out there was a $20 charge on my AMEX w/o my card being present and w/o my authorization.

Review collected in partnership with Best Western

Helpful?
Thank EKH1946
Reggie L, Owner at BEST WESTERN Park Plaza Motor Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.... More 

forestport, United States
2 reviews
5 of 5 stars Reviewed December 22, 2015

i am a trucker. they have enough room for about 8 trucks. i have been staying here for about 15+ years when through the area. this hotel is kept up very well the rooms are clean large tvs and everything works. very good restaurant out front. i have stayed there many times and will stay there again. keep up the... More 

Review collected in partnership with Best Western

Helpful?
Thank Robert R
Reggie L, Owner at BEST WESTERN Park Plaza Motor Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed December 19, 2015

Other recent reviews confirmed. Classic open breezeway motor lodge completely remodeled. Bed, bath and linens, all clean and fresh. Roads and traffic on all sides but noise not a problem on second floor room. Fellow guests were present, fully booked, but well behaved. Staff friendly and efficient, you can tell they are proud of their hotel

Helpful?
Thank Rock M
Reggie L, Owner at BEST WESTERN Park Plaza Motor Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

Birmingham, United States
1 review
5 of 5 stars Reviewed December 14, 2015

I would definitely stay here again. Very clean and felt safe. It would help though if somewhere on the site that you list the information about needing to have a credit card authorization form if you don't have the credit card the reservation was made in. Thank you.

Review collected in partnership with Best Western

Helpful?
Thank Laura T
Reggie L, Owner at BEST WESTERN Park Plaza Motor Inn, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come... More 

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