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Courtyard by Marriott Tuscaloosa

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4115 Courtney Drive, Tuscaloosa, AL 35405
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Courtyard by Marriott Tuscaloosa
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99 Reviews from our TripAdvisor Community

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Fort Benning, Georgia
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is very nice and front clerk was very nice and hospitable. We had a king bed, very comfortable, and a fold out sofa. Odd to just have a shower. Our 4 yr old didn't like that at all. Room also had a small fridge and microwave. They have free wifi but one of the days it was out... More 

Helpful?
Thank Carla A
Raychel P, General Manager at Courtyard by Marriott Tuscaloosa, responded to this review

Carla A, Thank you so much for taking the time to write a review about your stay. I am sorry to hear your check in experience was not what you were expecting. I have checked on this and I can assure you it has been corrected. Please feel free to reach out to me personally at the hotel if you... More 

Washington DC, District of Columbia
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 1, 2016 via mobile

We stayed 12/29/2015 for 1 night as we traveled northbound on I-59. Check-in was friendly and efficient. The hotel is getting ready to undergo renovation in 2016, but appeared to have been well-maintained. The room was clean and quiet and the bed was comfortable. I would stay here again once renovations are completed.

Helpful?
Thank W S
Raychel P, General Manager at Courtyard by Marriott Tuscaloosa, responded to this review

W S, Thank you for taking the time to write a review about your stay. I am pleased to hear you enjoyed your stay. We are excited about renovating in 2016! We look forward to seeing you again soon! More 

Charlotte, North Carolina
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed December 28, 2015

The courtyard has been a long time favorite for the usual reasons. On Christmas night i called to confirm an online res - April Farrell was on the desk and was the most helpful person i have encountered in a long time. She was helpful, professional, exceedingly polite . With staff like this, one knows the whole place will be... More 

Helpful?
Thank Linda C
Raychel P, General Manager at Courtyard by Marriott Tuscaloosa, responded to this review

Linda C, Thank you so much for writing such a wonderful review about your stay at the Courtyard Tuscaloosa! April is absolutely wonderful, and we enjoy having her on our team! We strive for excellent customer service at the Courtyard Tuscaloosa, and I love reading about guests who go above and beyond to share their experiences! I look forward to... More 

Whiteland, IN
Level Contributor
149 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed December 21, 2015 via mobile

We stayed for 1 night on our way to Louisianna. Took awhile for someone to come to lobby to greet us but they offered free breakfast for the inconvenience. Front desk staff was friendly and made a great dinner recommendation. Room was fine. Hotel was empty so I thought the rate was a little high. Breakfast although free wasn't very... More 

Helpful?
Thank missqueenie
Raychel P, General Manager at Courtyard by Marriott Tuscaloosa, responded to this review

Missqueenie, Thank you so much for taking the time to write a review about your stay. I am pleased to hear your experience with the Front Desk was friendly. My apologies on the breakfast not being what you expected. I hope you choose to stay with us again whenever your travels bring you back to town. More 

Olive Hill, United States
2 reviews
5 of 5 stars Reviewed October 31, 2015 via mobile

I was once again welcomed by the friendly staff at the Courtyard. April Farrell went out of her to way to make sure I had exceptional customer service and Michelle made sure my room felt like home. Highly recommend this hotel. Best customer service in Tuscaloosa!

Helpful?
Thank Elizabeth S
Raychel P, General Manager at Courtyard by Marriott Tuscaloosa, responded to this review

Elizabeth S, Thank you for taking the time to write such a wonderful review about the Courtyard by Marriott Tuscaloosa! I am so glad to hear that April went above and beyond to make sure you had exceptional customer service at the Courtyard by Marriott Tuscaloosa! I am also very glad to hear that Michelle made your room feel like... More 

Buford, Georgia
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed October 19, 2015 via mobile

From the time we were greeted warmly to the expedited checkout, the staff was helpful, courteous and very pleasant. We arrived later than anticipated, room was ready, they kept the hotel bistro open for us and didn't seem to mind we were running late. Next time in Tuscaloosa, that is where we will be

Helpful?
Thank kcmorris
Raychel P, General Manager at Courtyard by Marriott Tuscaloosa, responded to this review

KCMorris, Thank you so very much for taking the time to write a review about your stay at the Courtyard by Marriott Tuscaloosa! I am pleased to hear you enjoyed your stay! I am glad you were able to enjoy the Bistro here at the Courtyard by Marriott Tuscaloosa! I have shared your wonderful review with my Bistro staff, who... More 

Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed October 9, 2015

We recently visited the Courtyard in Tuscaloosa for an end of the summer family vacation. This hotel was one of the smaller Courtyards I've stayed at but I can honestly say that it was one of the largest and best experiences I've had! There is certainly something to be said for "southern hospitality" as everyone greeted us cheerfully as we... More 

Helpful?
Thank bodiemurphy
Raychel P, General Manager at Courtyard by Marriott Tuscaloosa, responded to this review

BodieMurphy, Thank you very much for taking the time to write a review about your recent stay at the Tuscaloosa Courtyard! I am glad to hear you were able to experience our "Southern Hospitality" from Tuscaloosa! I am very excited you were able to interact with our team, as they are always willing to lend a helping hand! We strive... More 

Buford, Georgia
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed October 8, 2015

I gave this review an excellent rating. I haven't experienced the same situations that the other guests have written about and am actually surprised to read them. My room was clean and orderly. Bathroom was clean, towels clean. Staff was friendly. No - I didn't have free breakfast - but I didn't expect free breakfast. No Courtyard - anywhere -... More 

Helpful?
Thank eatsoutawholelot
Raychel P, General Manager at Courtyard by Marriott Tuscaloosa, responded to this review

Eatsoutawholelot, Thank you so much for taking the time to write a review about your stay at the Courtyard Tuscaloosa. We appreciate your continued loyalty with Marriott. I am glad to hear you enjoyed your stay with us! We strive on making memorable experiences when guests stay with us at the Courtyard by Marriott, and I am pleased to hear... More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed September 30, 2015 via mobile

We stayed in a courtyard Marriott in Arlington, TX the previous night and the difference in the two places was significant. The room we stayed in had a mildew smell to it and the furniture was worn. The mattress was not comfortable. Three housekeeping staff got off the elevator and walked right by me with out even saying hello. It's... More 

Helpful?
Thank Darlene H
Raychel P, General Manager at Courtyard by Marriott Tuscaloosa, responded to this review

Darlene H, Thank you for taking the time to write a review about your stay. While we strive to deliver the most memorable stay, we have obviously fallen short of meeting your expectations. I have spoken with the hotel team to ensure this was an isolated incident. We hope you choose to stay with us again whenever your travels bring... More 

atlanta
Level Contributor
103 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed September 5, 2015

There are slim pickings in Tuscaloosa! Forget looking for an enjoyable business stay. Lower your standards to find a place to get you through the night. I picked a Marriott brand because they are typically very good - good. But this particular location is POOR! Pros: Located close to the interstate Cons: 1. Staff appeared dirty and un-groomed 2. Carpets... More 

Helpful?
Thank twillis600
Raychel P, General Manager at Courtyard by Marriott Tuscaloosa, responded to this review

TWillis600, Thank you for taking the time to speak with me today about your stay. I'm glad we were able to resolve some of the issues you experienced while staying with us. We hope to see you again soon, whenever your travels bring you back to town. More 

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