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Hotel Capstone

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Hotel Capstone
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227 Reviews from our TripAdvisor Community

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Showing 227: English reviews
Level Contributor
3 reviews
2 of 5 stars Reviewed 1 week ago via mobile

For the price I was expecting an upscale Hilton or Marriott experience.... Lobby and common areas have been updated, but the rooms? Not at all. Ugly, old scarred up furniture, mediocre beds. Lint and dirt stuck to the textured walls and ceilings. Air vents are dirty and moldy. Finally, not even a complimentary cup of coffee in the morning and... More 

Helpful?
Thank Mark C
Barry C, General Manager at Hotel Capstone, responded to this review

We are very sorry for the experience that this guest had while being a guest at Hotel Capstone. We have reached out to them and are hoping to hear back from the so we can make amends. In the past 12 months we have spent more than one million dollars in renovations and upgrades throughout the hotel, with additional renovations... More 

Mobile, Alabama
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This is the only hotel you should stay at if you plan to stay for the entire game day weekend. The rooms are clean and hotel staff if very professional, plus you just might get to see the football players and Saban. The new renovations are nice and restaurant is a good meeting place before and after the ball games.... More 

Helpful?
Thank jkittkat
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

The lobby and rooms were very modern. The rooms were very comfortable and relaxing. The Bistro had excellent food and the quick room service from Courtney added the finishing touch. Definately coming back.

Helpful?
Thank Wesley R
Paducah, Kentucky
Level Contributor
30 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We were visiting for the American Water Ski Association Southern Region Championship in nearby Duncanville. We checked in on 7/19/2016. Check in was fast and staff was very pleasant and cordial. Our room was clean and well stocked. We visited the bar soon after check in and Olivia the bartender was very efficient and very cordial. Many of our friends... More 

Helpful?
Thank Terry H
1 review
5 of 5 stars Reviewed 4 weeks ago

Me and my wife were just looking to get away from everything for a couple of days, hideout if you will. We picked Tuscaloosa and had heard great things from friends about the Hotel capstone. Needless to say it didn't disappoint, we didn't have to lift a finger. We ordered room service and stayed in all weekend. Ted was awesome,... More 

Helpful?
Thank Cory K
Florida Panhandle
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed on the third floor. Room had mini fridge/freezer (nice). Room well appointed, except should be able to do better than "cafe valet" for in room coffee. Evening front desk could have been more helpful / honest. I had question about TV channel selection, and instead of saying they didn't know, they just made up an answer up that was... More 

Helpful?
Thank KARSTENfl
Murfreesboro, Tennessee
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 15, 2016

Hotel Capstone has the perfect location if you are doing anything at the University of Alabama. It is located on campus and within walking distance of the baseball field, indoor football field, soccer fields, and Bryant Denney stadium. The front desk staff was friendly and so helpful in directing me to anywhere I needed to go. The restaurant staff was... More 

Helpful?
Thank Shannon0904
Oakdale, Minnesota, USA
Level Contributor
25 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 14, 2016

Literally right on campus. We benefited from a Groupon 50% deal- otherwise this would be out of our price range. But clean, well-kept and lovely design. Service was always friendly- something we've come to expect from Tuscaloosa.

Helpful?
Thank Khidhala
Illinois
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
4 of 5 stars Reviewed July 13, 2016

The hotel is very pretty. You can see there have been some renovations to the rooms, especially the bathrooms. They put in new large, white tiles. Unfortunately ours showed the greenish shampoo/body wash of the previous occupant and wasn't cleaned as well as it should have been. The room was basic - no refrigerator or microwave. The breakfast buffet was... More 

Helpful?
1 Thank Anne3411
Atlanta
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 12, 2016 via mobile

One of my favorite hotels to stay in. Location is prime for on campus events, yet the rates are very reasonable. My wife and I stayed here during our son's soccer camp, and could walk to the fields. Great staff. Rooms have everything you need. Highly recommend.

Helpful?
1 Thank Steve H
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel Capstone is ideally located on the University of Alabama's lovely Tuscaloosa campus and offers the perfect spot for business or leisure. Plan a meeting or event with us, and enjoy 8,300 sq. ft. of meeting space. Hotel Capstone is proud to be the only full-service hotel in the Tuscaloosa area. ... more   less 

Additional Information about Hotel Capstone

Address: 320 Bryant Drive, Tuscaloosa, AL 35401
Location: United States > Alabama > Tuscaloosa
Price Range: $146 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Capstone 3*
Number of rooms: 150
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Also Known As:
Four Points Tuscaloosa
Tuscaloosa Four Points
Capstone Hotel Tuscaloosa
Hotel Style:
#4 Family Hotel in Tuscaloosa
#5 Business Hotel in Tuscaloosa
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